NEC G966 Operating and maintenance manual

Business Mobility (IP) DECT
DECT G966 Handsets
Basic User Guide

DECT G966 Handset Basic User Guide
© NEC Nederland B.V. 2014
All right are reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. All brand names and
product names in this document are trademarks or registered trademarks oftheir respective companies.
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Date: October 2014
Great care has been taken to ensure that the information contained in this handbook is accurate
and complete. Should any errors or omissions be discovered or should any user wish to make a
suggestion for improving this handbook, they are invited to send the relevant details to:
NEC Nederland B.V.
P.O. BOX 32
1200 JD HILVERSUM
THE NETHERLANDS

DECT G966 Handset Basic User Guide
© NEC Nederland B.V. 2014
All right are reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. All brand names and
product names in this document are trademarks or registered trademarks oftheir respective companies.
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Disclaimer
NEC Enterprise Solutions reserves the right to revise or make changes or improvements to the
products described in the user manual or to this user manual itself at any time without obligation to
notify any person of such revision or improvements.
The pictures, icons, screen shots and diagrams used in this user manual have been derived from the
G966 DECT Handset.

DECT G966 Handset Basic User Guide
© NEC Nederland B.V. 2014
All right are reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. All brand names and
product names in this document are trademarks or registered trademarks oftheir respective companies.
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Revision History
October 2014
Creation of this Basic User Manual

DECT G966 Handset Basic User Guide
© NEC Nederland B.V. 2014
All right are reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. All brand names and
product names in this document are trademarks or registered trademarks oftheir respective companies.
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Contents
Disclaimer................................................................................................................................................3
Revision History ......................................................................................................................................4
1 Introduction ..................................................................................................................................12
1.1 Feature overview ..................................................................................................................12
1.2 Important information..........................................................................................................13
1.2.1 SOS function..................................................................................................................13
1.3 Important safety information ...............................................................................................13
1.3.1 Sensitive electronic equipment ....................................................................................13
1.3.2 Important battery information .....................................................................................13
1.4 Safety precautions ................................................................................................................14
1.4.1 Switch off in restricted areas ........................................................................................14
1.4.2 Switch off in explosive or dangerous areas ..................................................................14
1.4.3 Environments with metal particles...............................................................................14
1.5 Basic instructions ..................................................................................................................14
1.5.1 Usefull tips ....................................................................................................................14
1.5.2 Pop-up windows ...........................................................................................................15
2 Getting started..............................................................................................................................16
2.1 Installing the microSD™ card ................................................................................................16
2.2 Installing the battery pack ....................................................................................................16
2.3 Installing the charger ............................................................................................................16
2.4 Charging the batteries ..........................................................................................................16
2.5 Charging guidelines...............................................................................................................17
2.6 Charging and operating times...............................................................................................17
2.7 Turning the G966 on/off .......................................................................................................18
2.8 Unlocking/locking screen......................................................................................................18
2.8.1 Locking screen...............................................................................................................19
2.9 Using the touchscreen ..........................................................................................................19
2.10 Handset keys and display areas ............................................................................................20
2.10.1 Handset keys.................................................................................................................21
2.10.2 Understanding the home screen ..................................................................................22

DECT G966 Handset Basic User Guide
© NEC Nederland B.V. 2014
All right are reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. All brand names and
product names in this document are trademarks or registered trademarks oftheir respective companies.
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2.10.3 Status icons ...................................................................................................................23
2.10.4 Notifications screen ......................................................................................................25
2.11 Customising the home screen...............................................................................................26
2.11.1 Changing the view mode...............................................................................................26
2.11.2 Selecting language ........................................................................................................26
2.11.3 Adding a widget ............................................................................................................26
2.11.4 Deleting a widget ..........................................................................................................26
2.11.5 Creating a wallpaper for the home screen ...................................................................26
2.12 Applications menu ................................................................................................................27
3 Connectivity ..................................................................................................................................28
3.1 Using a DECT network...........................................................................................................28
3.1.1 Connecting to a DECT network .....................................................................................28
3.1.2 Disconnecting from a DECT network ............................................................................28
3.1.3 Network Select..............................................................................................................28
3.2 Using a WiFi network ............................................................................................................28
3.2.1 Connecting to a WiFi network ......................................................................................28
3.2.2 Disconnecting from a WiFi network..............................................................................29
3.2.3 Searching for WiFi networks.........................................................................................29
3.2.4 Adding a WiFi network..................................................................................................29
3.3 Using Bluetooth ....................................................................................................................29
3.3.1 Pairing with devices ......................................................................................................29
4 Communication.............................................................................................................................30
4.1 Phone ....................................................................................................................................30
4.1.1 Make a phone call.........................................................................................................30
4.1.2 Dial stored numbers......................................................................................................31
4.1.3 Answering or diverting calls..........................................................................................32
4.1.4 In call options................................................................................................................32
4.1.5 Working with the call log ..............................................................................................34
4.1.6 Clearing the call log.......................................................................................................34
4.2 Voicemail...............................................................................................................................35
4.2.1 Listen to your voicemail................................................................................................35

DECT G966 Handset Basic User Guide
© NEC Nederland B.V. 2014
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4.2.2 To enable your voicemail service..................................................................................35
4.3 SOS ........................................................................................................................................35
4.3.1 Making an SOS call ........................................................................................................35
4.4 People ...................................................................................................................................35
4.4.1 Creating a new contact .................................................................................................36
4.4.2 Editing contacts.............................................................................................................36
4.4.3 Deleting contacts ..........................................................................................................36
4.4.4 Viewing a contact by group...........................................................................................37
4.4.5 Renaming groups ..........................................................................................................37
4.4.6 Deleting a group............................................................................................................37
4.4.7 Transferring contacts ....................................................................................................37
4.5 Messaging .............................................................................................................................37
4.5.1 Sending a message........................................................................................................38
4.5.2 Viewing message conversations ...................................................................................39
4.5.3 Deleting a message conversation .................................................................................39
4.5.4 Deleting all message conversations..............................................................................39
4.5.5 Message Settings ..........................................................................................................40
4.6 Email......................................................................................................................................40
4.6.1 Setting up an email account..........................................................................................40
4.6.2 Adding a new email account.........................................................................................41
4.6.3 Viewing incoming messages .........................................................................................41
4.6.4 Sending an email...........................................................................................................41
4.6.5 Adding attachments to an email...................................................................................41
4.6.6 Designating emails as favourites...................................................................................41
4.6.7 Marking emails as unread.............................................................................................42
4.6.8 Removing the email account ........................................................................................42
4.6.9 Email settings ................................................................................................................42
4.7 Sound Recorder.....................................................................................................................42
4.7.1 Recording a voice memo...............................................................................................43
4.7.2 Possible recording time.................................................................................................43
5 Applications...................................................................................................................................44

DECT G966 Handset Basic User Guide
© NEC Nederland B.V. 2014
All right are reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. All brand names and
product names in this document are trademarks or registered trademarks oftheir respective companies.
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5.1 Browser.................................................................................................................................44
5.1.1 Downloads ....................................................................................................................44
5.2 Calculator .............................................................................................................................45
5.2.1 Working with the calculator .....................................................................................45
5.3 Calendar................................................................................................................................45
5.3.1 Creating an event..........................................................................................................46
5.3.2 Viewing the calendar ....................................................................................................47
5.3.3 Setting reminders..........................................................................................................47
5.3.4 Editing events................................................................................................................47
5.3.5 Deleting events .............................................................................................................47
5.3.6 Refreshing the calendar................................................................................................47
5.4 Clock......................................................................................................................................48
5.4.1 Adding a new alarm ......................................................................................................48
5.4.2 Changing an alarm ........................................................................................................48
5.4.3 Turning off the alarm ....................................................................................................48
5.4.4 Adjusting alarm settings................................................................................................48
5.5 Downloads ............................................................................................................................49
5.5.1 View files.......................................................................................................................49
5.5.2 Open a file.....................................................................................................................49
5.5.3 Share a file.....................................................................................................................50
5.5.4 Delete a file ...................................................................................................................50
5.6 ES File Explorer......................................................................................................................50
5.6.1 Navigation.....................................................................................................................51
5.6.2 Local operation .............................................................................................................56
5.6.3 Network ........................................................................................................................60
5.7.4 Tools..............................................................................................................................63
5.6.5 Settings..........................................................................................................................74
5.7 Central directory .........................................................................................................................76
5.7.1 Dialling a central directory contact...............................................................................76
5.8 Gallery...................................................................................................................................77
5.8.1 Viewing pictures............................................................................................................77

DECT G966 Handset Basic User Guide
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5.8.2 Editing pictures .............................................................................................................77
5.8.3 Watching videos............................................................................................................78
5.9 Music.....................................................................................................................................78
5.9.1 Playing songs.................................................................................................................78
5.9.2 Transferring songs via the USB cable............................................................................78
5.10 Picture camera......................................................................................................................79
5.10.1 Takingpictures ................................................................................................................79
5.10.2 Changing camera settings.............................................................................................79
5.10.3 Changing Scene Mode Settings.....................................................................................80
5.10.4 Changing white balance settings ..................................................................................80
5.11 Search....................................................................................................................................80
5.11.1 Searching for information with Google.........................................................................80
5.11.2 Setting search options...................................................................................................80
5.11.3 Selecting items that can be searched ...........................................................................81
5.12 Video camera ........................................................................................................................81
5.12.1 Recording a video..........................................................................................................82
5.12.2 Changing camera settings.............................................................................................82
5.12.3 Changing time lapse settings ........................................................................................82
5.12.4 Changing white balance settings ..................................................................................82
6 Settings..........................................................................................................................................84
6.1 Wireless & networks.............................................................................................................84
6.1.1 Setting DECT networks..................................................................................................84
6.1.2 Setting Wi-Fi networks..................................................................................................84
6.1.3 Setting Bluetooth ..........................................................................................................84
6.2 Sound ....................................................................................................................................84
6.2.1 Setting to vibrate ..........................................................................................................84
6.2.2 Setting volume ..............................................................................................................84
6.2.3 Setting phone ringtone .................................................................................................84
6.2.4 Setting notification ringtone.........................................................................................85
6.2.5 Setting feedback options ..............................................................................................85
6.3 Display...................................................................................................................................85

DECT G966 Handset Basic User Guide
© NEC Nederland B.V. 2014
All right are reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. All brand names and
product names in this document are trademarks or registered trademarks oftheir respective companies.
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6.3.1 Setting brightness .........................................................................................................85
6.3.2 Wallpaper......................................................................................................................85
6.3.3 Setting auto-rotate screen............................................................................................86
6.3.4 Setting screen timeout..................................................................................................86
6.3.5 Setting font size.............................................................................................................86
6.4 LED ........................................................................................................................................86
6.5 Storage..................................................................................................................................86
6.5.1 Viewing the status of space ..........................................................................................86
About the internal media storage.................................................................................................86
6.5.2 Erasing data on the embedded memory ......................................................................87
6.5.3 USB connection settings ...............................................................................................87
6.6 Call settings ...........................................................................................................................87
6.6.1 Setting silent charging...................................................................................................87
6.6.2 Setting answer mode ....................................................................................................87
6.6.3 Setting exit to home......................................................................................................88
6.6.4 Setting emergency call mode........................................................................................88
6.7 Battery...................................................................................................................................89
6.8 Apps ......................................................................................................................................89
6.8.1 Managing applications..................................................................................................89
6.9 Accounts & sync....................................................................................................................89
6.9.1 Adding an account ........................................................................................................89
6.10 Location services...................................................................................................................89
6.10.1 Setting Google’s location service..................................................................................89
6.11 Handset name.......................................................................................................................90
6.11.1 Setting a handset name ................................................................................................90
6.12 Security .................................................................................................................................90
6.12.1 Configuring screen lock.................................................................................................90
6.12.2 Setting screen lock with a pattern ................................................................................90
6.12.3 Locking screen with a password ...................................................................................90
6.12.4 Locking screen with a PIN .............................................................................................91
6.12.5 Displaying the owner’s information on the screen.......................................................91

DECT G966 Handset Basic User Guide
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6.12.6 Allowing installation of unknown applications.............................................................91
6.13 Language & input..................................................................................................................91
6.13.1 Selecting language ........................................................................................................91
6.14 Backup & reset......................................................................................................................91
6.14.1 Backing up data.............................................................................................................91
6.14.2 Resetting the G966 .......................................................................................................92
6.15 Date & time...........................................................................................................................92
6.15.1 Allowing date and time to be set automatically...........................................................92
6.15.2 Setting date...................................................................................................................92
6.15.3 Setting time...................................................................................................................93
6.15.4 Setting time zone ..........................................................................................................93
6.15.6 Selecting time and date format ....................................................................................93
6.16 Accessibility...........................................................................................................................93
6.17 Developer options.................................................................................................................93
6.18 About phone .........................................................................................................................94
6.18.1 Checking the status of the smartDECT..........................................................................94
7 Regulatory information.................................................................................................................95
7.1 Regulatory information Europe ............................................................................................95
7.1.1 Declaration of Conformity ............................................................................................95
7.1.2 Regulatory information United States..........................................................................98
7.1.3 Regulatory information Canada....................................................................................99
8 Product disposal information .....................................................................................................100
8.1 For countries in the European Union..................................................................................100
8.2 For countries outside the European Union.........................................................................100
8.3 Battery disposal information ..............................................................................................101

DECT G966 Handset Basic User Guide
© NEC Nederland B.V. 2014
All right are reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. All brand names and
product names in this document are trademarks or registered trademarks oftheir respective companies.
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1 Introduction
NEC Digital Enhanced Cordless Telecommunications (DECT) G966 handsets are cordless phones with
enhanced features suitable for office use. The handsets include a single-press SOS key used to make
one-touch calls or send messages to a particular contact number.
The G966 handsets offer a text-messaging facility to send and receive messages.
NEC G966 handsets are compatible both with traditional DECT and IP DECT systems.
1.1 Feature overview
The NEC G966 smartDECT handsets provide an enhanced, feature rich user experience offering the
following feature capabilities:
Sophisticated DECT handset with rich call control features and apps that tightly integrate
with the NEC
communication servers
Mobile Unified Communications like central directory, presence, messaging, alarming and
localization
facilitated by DECT
Android and WiFi to support business applications with the option to tightly integrate the
application
with the specific features of the G966 through its API
Front camera for video-enabled Unified Communications
Bluetooth LE (low energy) to connect to latest standards external devices
Compatibility with the rack/desktop charger already used with the G266 and G566 handsets
DECT compliance for high quality speech and security
HD-Voice with G.722 codec in line with CAT-iq specifications
CDA –Central Directory Application
BusinessConneCT Mobile Client and 3C Mobile Client, access to various UC features
Mobicall Mobile Messaging Client
Email and Calendar integration such as with Outlook
Browser to access intra- and internet pages

DECT G966 Handset Basic User Guide
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1.2 Important information
Also refer to the following document:
General DECT Handset Information Guide
The G966 described in this manual should only be used in combination with DECT systems delivered
by NEC. In order to take advantage of all features described in this manual the country and network
provider specific features should match the features of the NEC system.
1.2.1 SOS function
The SOS function of the G966 does not replace companion supervision by a colleague or other
people. In case of critical, emergency or life-threatening situations make sure that other persons are
present or that appropriate measures are taken.
Caution
Like all cordless telephones, this handset uses radio signals, which do not
guarantee a connection under all circumstances. Do not rely exclusively on
cordless telephones when making indispensable calls (such as medical
emergencies).
1.3 Important safety information
Only use this product in countries where the relevant authorities have authorised its operation.
1.3.1 Sensitive electronic equipment
Any radio-based equipment can potentially cause interference with other equipment and can be
interfered from other equipment. This also applies for DECT equipment. However due to the very
low transmission power level the chances for interference are very small. Research proves that
operational DECT phones normally don't influence electronic equipment however some precautions
must be taken into account for sensitive electronic equipment e.g. sensitive laboratory equipment.
When DECT phones operate in straight nearness of sensitive electronic equipment incidental
influence can appear. You are advised not to place the DECT phone on or close (less than 10cm) to
this kind of equipment, even in standby mode. Please also use the other documentation supplied
with the various parts of your telephone system.
1.3.2 Important battery information
These products use rechargeable Lithium-Ion batteries 3.7V, 1600mAh. Only use batteries that come
with the handset or dedicated spare batteries marked with Model No: CPLD-74. Do not use any
other type.
Never disassemble, customize or short-circuit batteries. Do not place battery in fire or heat the
battery.

DECT G966 Handset Basic User Guide
© NEC Nederland B.V. 2014
All right are reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. All brand names and
product names in this document are trademarks or registered trademarks oftheir respective companies.
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For optimal battery charging performance NEC Enterprise Solutions recommends charging the
battery of the G966 handset in combination with either:
Gx66 Handset Desktop Charger and the Gx66 AC/DC Adapter that comes with the Desktop
Charger;
Gx66 Charger Rack and the Gx66 AC/DC Adapter that comes with the Charger Rack.
Plug the appropriate AC/DC adaptor in a wall outlet socket near the equipment for easy
access/removal of the AC/DC adaptor.
1.4 Safety precautions
1.4.1 Switch off in restricted areas
Always switch your G966 off in areas where smart phone use is restricted.
1.4.2 Switch off in explosive or dangerous areas
Always switch your smartDECT off in areas with explosive or dangerous materials (such as fuels, fuel
stations or areas containing chemical goods) and obey any instructions or signs.
1.4.3 Environments with metal particles
The G966 handsets are not meant for use in industrial and/or production environments. Using the
G966 handset in environments with metal particles will cause small metal particles to stick to the
loudspeaker and to the earpiece. This will have a deteriorating effect on the quality of the speech as
heard by the user of the DECT Handset.
1.5 Basic instructions
1.5.1 Usefull tips
To understand information contained in this user guide, please keep in mind the following:
Words in bold type refer to the relevant action on the screen. For example, “Tap Email”
means that you have to tap Email below the email icon. Words might be placed below
or next to an icon or included in the text.
The symbol “>” refers to the next action. For example, “Tap Settings > Language & input”
means that you should tap Settings first and then Language & input next.
Applications menu or All Apps refers to the screen where all applications of the G966
appear.
Home screen refers to the screen that appears first in idle mode.

DECT G966 Handset Basic User Guide
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Idle mode refers to the status where you stay on the home screen ready to run an
application.
1.5.2 Pop-up windows
Pop-up windows can appear on the screen in the following cases and the running application(s) can
stop operating:
When the remaining battery capacity is insufficient.
When the remaining memory space is insufficient.
In the above cases, charge the battery or secure enough memory space and take the relevant steps.
Please note that Instructions of this user guide are written based on the default settings of the G966.
Therefore, captured images or functions may differ according to the updated Android Operating
System. For more details, please contact the nearest dealer.

2 Getting started
2.1 Installing the microSD™ card
1. Open the protective cover on the underside of the G966 and insert the microSD™
card into the slot. Ensure that the logo of the microSD™ card is facing upward.
2. Close the protective cover.
2.2 Installing the battery pack
1. Place the handset face down on a flat surface.
2. Place both thumbs firmly at the top of the battery compartment cover and at the same time
shift the cover downwards.
3. Remove the battery compartment cover.
4. Push the battery pack into the casing.
5. Replace the battery cover.
2.3 Installing the charger
1. Place the charger on a flat surface.
2. Connect the micro-B USB connector of the USB cable to (the back of) the charger.
3. Connect the type A USB connector to the USB AC/DC Adapter.
4. Connect the adapter to an electrical outlet.
5. Place the handset on the charger as shown in Figure 1.
Figure 1: G966 Desktop Charging Rack
2.4 Charging the batteries
Power might not turn on the G966 if the battery voltage is too low or battery is discharged. In
that case, charge the battery with the desktop charger for at least ten minutes. It is
recommended that you charge the battery fully before you use the G966.

DECT G966 Handset Basic User Guide
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Place the handset in a charger as shown in Figure 1. The battery charging indicator will show along
the Android notification area at the top of the screen. When the screen is locked the charge status
will also be displayed:
Attention:
A red light blinks once if you press the LOCK/PWR key when there is not enough
battery power to turn on the device. If so, charge the battery for at least ten minutes
before you turn on the power.
Figure 2: Battery charging display
Attention:
The handset, if switched off, automatically switches on when placed in the charger.
2.5 Charging guidelines
Please read the concerning section in the DECT Handsets –General Information guide carefully!
2.6 Charging and operating times
Discharged batteries require < 3 hours (using the spare battery slot might take longer) to charge.
to 90%. Charged batteries provide the handset with:
> 8 hours of talk time (DECT mode only)
> 6 hours of talk time (WiFi mode only)
> 72 hours standby (WiFi and BT are off, DECT is standby)
336 hours whilst turned off
Charging Icon
Charging indication
on Lock Screen

DECT G966 Handset Basic User Guide
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160 hours of standby time.
When the battery is nearly discharged a warning beep sounds and, when not in a call, the display
shows a battery low indication.
You cannot make calls while this message is displayed.
2.7 Turning the G966 on/off
To turn on the G966:
1. Press and hold the LOCK/PWR key for a few seconds.
2. Unlock the screen with your finger.
To turn off the G966:
1. Press and hold the LOCK/PWR key.
2. Tap OK. The screen will turn off in a few seconds.
2.8 Unlocking/locking screen
The screen is locked by default when you turn on power. To unlock the screen,
1. Press the LOCK/PWR key.
2. Drag the inner ring to the edge of the circle to unlock the screen. Draw a pattern if the
screen is protected by pattern lock. Enter a PIN or a password if the screen is locked by a PIN
or a password.
3. For more information on screen lock, refer to the Security section (section 6.12).
➠

DECT G966 Handset Basic User Guide
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2.8.1 Locking screen
To lock the screen, press the LOCK/PWR key. It is recommended to lock the screen to protect
information in the G966 and reduce battery usage. You can have the G966 locked automatically in a
predetermined time; refer to the settings for screen timeout.
If your phone's playing music when the screen locks, you can continue listening or pause the
selection without unlocking.
While the screen is locked, you can respond to incoming calls in three ways. Touch the white phone
icon and slide over one of these icons:
Answer call Start talking to the caller.
Reject call. Direct the caller to leave a voicemail message.
Silence the ringer.
2.9 Using the touchscreen
Many functions of the G966 are performed on the touch screen. Therefore, it is essential to know
how to use the touch screen.
The following finger actions might help you easily understand how to use the touch screen.
Tap & hold: Touch & hold an item on the screen by touching it and not lifting your finger until an
action occurs.
Drag: Touch & hold an item for a moment and then, without lifting your finger, move your finger on
the screen until you reach the target position. For example, you can drag to reposition shortcuts on
the Home screen.
Swipe or slide: Quickly move your finger across the surface of the screen, without pausing when you
first touch (so you don't drag something instead). For example, you can slide a Home screen left or
right to view the other Home screens.
Double-tap: Tap quickly twice on a webpage, map or other screen to zoom. For example, double-tap
a webpage in Browser to zoom in, and double-tap again to zoom out.
Pinch: In some apps (such as Maps, Browser, and Gallery), you can zoom in and out by placing two
fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to
zoom in).
Rotate the screen: On most screens, the orientation of the screen rotates with your device as you
turn it. You can change this Display setting.

DECT G966 Handset Basic User Guide
© NEC Nederland B.V. 2014
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Attention:
Do not use sharp tools that can scratch the touch screen .
Do not allow the touch screen to come in contact with chemicals. The screen
may malfunction in chemicals.
Do not sit on the G966: the touch screen can be damaged .
2.10 Handset keys and display areas
Figure 3: Front view of the G966
Figure 4: Side views of the G966
Headset Jack
Lock/Power
Micro SD Card Slot
Volume up
Volume down
SOS
Status LED
Microphone
On Hook/Clear
Earpiece
Back
Touch Screen
Menu
Off Hook/Enquiry
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