NEC SL1100 Owner's manual

PC Programming Manual
NDA-31205
Issue 3.01
SL1100

NEC Corporation reserves the right to change the specifications, functions, or features at any time
without notice.
NEC Corporation has prepared this document for use by its employees and customers. The
information contained herein is the property of NEC Corporation and shall not be reproduced without
prior written approval of NEC Corporation.
All other brand names and product names referenced in this document are trademarks or registered
trademarks of their respective companies.
Copyright 2014
NEC Corporation of America
6535 N. State Highway 161
Irving, TX 75039-2402
Communications Technology Group

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TABLE OF CONTENTS
Chapter 1 Introduction
Chapter 2 Installation
Section 1 System Requirements .............................................................................. 2-1
Section 2 Default PCPro Accounts .......................................................................... 2-2
Section 3 Software Installation................................................................................. 2-3
Section 4 Launching the Application Software......................................................... 2-9
Section 5 Logging into the Application ................................................................... 2-10
Chapter 3 Application Layout
Section 1 Introduction .............................................................................................. 3-1
Section 2 Menu ........................................................................................................ 3-2
Section 3 Toolbar ..................................................................................................... 3-2
Section 4 Submenu Area ......................................................................................... 3-2
Section 5 Workspace ............................................................................................... 3-3
5.1 Title ............................................................................................................. 3-4
5.2 Subtitle ........................................................................................................ 3-4
5.3 Workspace Buttons .................................................................................... 3-4
5.4 Navigation Area .......................................................................................... 3-6
5.5 Data Area ................................................................................................... 3-7
5.6 Help Area .................................................................................................... 3-7
5.7 Status Bar ................................................................................................... 3-7

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Chapter 4 Standard View
Section 1 Overview .................................................................................................. 4-1
Section 2 Standard View Submenu .......................................................................... 4-2
2.1 Accessing Standard View ........................................................................... 4-2
2.2 Using a Standard View Screen .................................................................. 4-3
Section 3 System ...................................................................................................... 4-3
3.1 Config ......................................................................................................... 4-4
3.2 Options ..................................................................................................... 4-11
3.3 Blades/Ports ............................................................................................. 4-23
3.3.1 Adding a Blade ............................................................................. 4-24
3.3.2 Removing a Blade ........................................................................ 4-24
3.4 Numbering ................................................................................................ 4-25
3.5 Dialing Rules ............................................................................................ 4-33
3.6 Class of Service ....................................................................................... 4-39
3.7 Timers ...................................................................................................... 4-46
3.8 Speed Dials .............................................................................................. 4-53
3.9 VOIP ......................................................................................................... 4-56
3.10 VoiceMail .................................................................................................. 4-68
3.11 SLNet ....................................................................................................... 4-69
3.12 ACD .......................................................................................................... 4-70
3.13 Hotel/Motel ............................................................................................... 4-73
Section 4 Stations ................................................................................................... 4-74
4.1 Config ....................................................................................................... 4-75
4.2 Doorphones .............................................................................................. 4-90
4.3 Department Groups .................................................................................. 4-91
4.4 DSS .......................................................................................................... 4-95
4.5 Text Messages ......................................................................................... 4-97
Section 5 Lines ....................................................................................................... 4-98

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5.1 Config ....................................................................................................... 4-98
5.2 Access .................................................................................................... 4-104
5.3 Incoming ................................................................................................. 4-106
5.4 Toll Restriction ........................................................................................ 4-112
5.5 Account Codes ....................................................................................... 4-119
5.6 ARS ........................................................................................................ 4-121
Section 6 InMail.................................................................................................... 4-123
6.1 Config ..................................................................................................... 4-124
6.2 Answer Table .......................................................................................... 4-125
6.3 Call Routing ............................................................................................ 4-127
6.4 Dial Actions ............................................................................................. 4-131
Section 7 Maintenance ........................................................................................ 4-131
7.1 Alarms .................................................................................................... 4-132
7.2 System ................................................................................................... 4-134
Chapter 5 Wizards View
Section 1 Overview .................................................................................................. 5-1
Section 2 Accessing Wizard View............................................................................ 5-2
Section 3 Searching for a Feature ........................................................................... 5-2
Section 4 Programming Levels ................................................................................ 5-3
Section 5 Using Wizards .......................................................................................... 5-4
Chapter 6 Advanced View
Section 1 Overview .................................................................................................. 6-1
Section 2 Accessing Advanced View ....................................................................... 6-3
Section 3 Searching for a Program .......................................................................... 6-4
Section 4 Advanced View Program Filtering............................................................ 6-5

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Section 5 Using Advanced View ............................................................................... 6-6
Chapter 7 Ribbon Bar and Sliding Panels
Section 1 General description Ribbon bar and Sliding panes .................................. 7-1
1.1 Ribbon Bar ................................................................................................. 7-2
Section 2 Default Ribbon Bars.................................................................................. 7-3
Appendix A Communications
Section 1 Overview .................................................................................................. A-1
Section 2 Connect/Disconnect................................................................................. A-1
2.1 Accessing Connection Dialog ..................................................................... A-1
2.2 Connecting PCPro to the System ............................................................... A-2
2.2.1 Connection Types ........................................................................... A-3
2.2.2 Create SL1100 Dial Up Connection ............................................... A-3
2.2.3 Login ............................................................................................... A-8
2.3 Disconnecting PCPro from the System ...................................................... A-8
Section 3 Download ................................................................................................. A-8
3.1 Accessing Download .................................................................................. A-8
3.2 Downloading Data from the System to PCPro ........................................... A-9
3.2.1 Transfer Type ............................................................................... A-10
Section 4 Upload.................................................................................................... A-10
4.1 Accessing Upload ..................................................................................... A-10
4.2 Uploading Data from PCPro to System Memory ...................................... A-11
4.2.1 Transfer Type ............................................................................... A-12
4.3 Uploading Blade Configuration ................................................................. A-12
Section 5 Feature Activation .................................................................................. A-13
5.1 Accessing Feature Activation ................................................................... A-13
5.2 Activating a Feature ................................................................................. A-14

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Section 6 Firmware Update.................................................................................... A-15
6.1 Accessing Firmware Update .................................................................... A-16
6.2 Using Firmware Update ........................................................................... A-16
6.3 Remote Upgrade Function by WebPro .................................................... A-17
Section 7 System Initialization ............................................................................... A-19
7.1 Accessing System Initialization ............................................................... A-19
7.2 2nd Initialization ....................................................................................... A-19
Appendix B Copy/Fill
Section 1 Overview Copy (Advanced Tab) .............................................................. B-1
Section 2 Copying System Data (Advanced Tab).................................................... B-2
Section 3 Overview Copy (Standard Tab)............................................................... B-3
Section 4 Copying System Data (Standard Tab) ..................................................... B-4
Section 5 Overview Fill (MultiAssign-Standard Tab)................................................ B-5
Appendix C Modification History
Section 1 Overview ................................................................................................. C-1
Section 2 Accessing Modification History ................................................................ C-2
Section 3 Generating a Modification History Report ................................................ C-2
Appendix D Connection Accounts
Section 1 Overview ................................................................................................. D-1
Section 2 Creating/Deleting a Connection Account Using the Connect Dialog ....... D-1
2.1 Creating a New Account ............................................................................ D-2
2.2 Deleting an Account .................................................................................. D-3
Section 3 Creating/Modifying/Deleting a Connection Account Using the
Connection Accounts Dialog ....................................................................D-4
3.1 Creating a New Account ............................................................................ D-4

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3.2 Modifying an Existing Account ................................................................... D-5
3.3 Deleting and Existing Account .................................................................... D-5
Appendix E Debug Terminal
Section 1 Overview .................................................................................................. E-1
Section 2 Launching the Debug Terminal................................................................ E-2
Appendix F Feature Activation
Section 1 Introduction .............................................................................................. F-1
Section 2 Feature Activation Using PCPro .............................................................. F-1
2.1 Accessing Feature Activation ..................................................................... F-2
2.2 Activating a Feature ................................................................................... F-2
Section 3 Feature Activation Using WebPro............................................................ F-4
3.1 Manually Activating a Feature .................................................................... F-4
Appendix G DIM File Download
Section 1 Overview ................................................................................................. G-1
Section 2 Operation ................................................................................................. G-1
Chapter H End User Programming
Section 1 End User Programming ........................................................................... H-1

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Figure 2-1 InstallShield Wizard Welcome Screen ........................................................ 2-3
Figure 2-2 InstallShield Wizard Destination Folder (Default Location) ......................... 2-4
Figure 2-3 InstallShield Wizard Destination Folder (Change Location) ........................ 2-5
Figure 2-4 InstallShield Wizard Begin Installation ........................................................ 2-6
Figure 2-5 InstallShield Wizard Installation Progress ................................................... 2-7
Figure 2-6 InstallShield Wizard Finish Installation ........................................................ 2-8
Figure 2-7 SL1100 PCPro Desktop Shortcut ............................................................... 2-9
Figure 2-8 InstallShield Wizard Launch Software ........................................................ 2-9
Figure 2-9 PCPro Login Screen ................................................................................. 2-10
Figure 2-10 PCPro Main Menu ..................................................................................... 2-11
Figure 3-1 PCPro Application Layout ........................................................................... 3-1
Figure 3-2 PCPro Toolbar ............................................................................................ 3-2
Figure 3-3 PCPro Workspace ...................................................................................... 3-3
Figure 3-4 PCPro Navigation Buttons .......................................................................... 3-6
Figure 3-5 PCPro Status Bar ........................................................................................ 3-7
Figure 4-1 Standard View Submenu ............................................................................ 4-1
Figure 4-2 Selecting a Standard View Screen ............................................................. 4-2
Figure 4-3 Installation Information Screen ................................................................... 4-4
Figure 4-4 Time and Date ............................................................................................ 4-5
Figure 4-5 Connection Screen ..................................................................................... 4-6
Figure 4-6 Connection Settings .................................................................................... 4-6
Figure 4-7 E-Mail Settings ............................................................................................ 4-7

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Figure 4-8 Audio Ports and Relays .............................................................................. 4-8
Figure 4-9 Passwords Screen ...................................................................................... 4-9
Figure 4-10 Tones Screen ........................................................................................... 4-10
Figure 4-11 Options Setup Screen ............................................................................... 4-11
Figure 4-12 Conference Screen ................................................................................... 4-12
Figure 4-13 Night Mode Switching Screen ................................................................... 4-13
Figure 4-14 Night Mode Screen (continued) ................................................................ 4-14
Figure 4-15 Time Pattern Settings ............................................................................... 4-15
Figure 4-16 Weekly Night Mode Settings ..................................................................... 4-16
Figure 4-17 Paging ....................................................................................................... 4-17
Figure 4-18 Internal Paging Group Setting .................................................................. 4-18
Figure 4-19 External Paging Groups ............................................................................ 4-19
Figure 4-20 Universal Night Answer ............................................................................ 4-20
Figure 4-21 External Speaker Settings ........................................................................ 4-21
Figure 4-22 SMDR Screen ........................................................................................... 4-22
Figure 4-23 Blades/Ports ............................................................................................. 4-23
Figure 4-24 Numbering Plan - System Numbering ...................................................... 4-25
Figure 4-25 Numbering Plan - Extension Dial Analysis ............................................... 4-26
Figure 4-26 Stations Screen ........................................................................................ 4-27
Figure 4-27 Virtual Extensions ..................................................................................... 4-28
Figure 4-28 Department Groups .................................................................................. 4-29
Figure 4-29 Busy Actions ............................................................................................. 4-30
Figure 4-30 Other Settings ........................................................................................... 4-31
Figure 4-31 Service Codes .......................................................................................... 4-32
Figure 4-32 Analysis-Table .......................................................................................... 4-33

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Figure 4-33 Analysis - Extended Table ........................................................................ 4-34
Figure 4-34 Analysis-Extended Table Entry 251 .......................................................... 4-35
Figure 4-35 Analysis-Extended Table Entry 252 .......................................................... 4-36
Figure 4-36 F-Routing Table ........................................................................................ 4-37
Figure 4-37 Routing-Additional Dial Table ................................................................... 4-38
Figure 4-38 COS Administration Screen ...................................................................... 4-39
Figure 4-39 Call Answer ............................................................................................... 4-40
Figure 4-40 Features Screen ....................................................................................... 4-41
Figure 4-41 Hold/Transfer ............................................................................................ 4-42
Figure 4-42 Hotel/Motel ................................................................................................ 4-43
Figure 4-43 Incoming ................................................................................................... 4-44
Figure 4-44 Outgoing ................................................................................................... 4-45
Figure 4-45 COI Timers ................................................................................................ 4-46
Figure 4-46 Door Box Timers ....................................................................................... 4-47
Figure 4-47 Features Timers ........................................................................................ 4-48
Figure 4-48 Hold Timers ............................................................................................... 4-49
Figure 4-49 Incoming Calls Timers .............................................................................. 4-50
Figure 4-50 Outgoing Calls Timers .............................................................................. 4-51
Figure 4-51 Transfer Timer .......................................................................................... 4-52
Figure 4-52 Setup Speed Dial Functions ..................................................................... 4-53
Figure 4-53 Bin Numbers ............................................................................................. 4-54
Figure 4-54 Assigning Speed Dial Features ................................................................. 4-55
Figure 4-55 IP Keysets - Basic Setup .......................................................................... 4-56
Figure 4-56 IP Keysets - Logon Information ................................................................. 4-57
Figure 4-57 IP Keysets - Codec Setup (Basic) ............................................................. 4-58

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Figure 4-58 Setup - Type of Service (ToS) .................................................................. 4-59
Figure 4-59 Setup - VOIPDB ........................................................................................ 4-60
Figure 4-60 SIP Stations - Basic Setup ........................................................................ 4-61
Figure 4-61 SIP Stations - Codec Setup (Basic) .......................................................... 4-62
Figure 4-62 SIP Trunks - Basic Setup .......................................................................... 4-63
Figure 4-63 SIP Trunks - Codec Setup (Basic) ............................................................ 4-64
Figure 4-64 SIP Trunks - IP System Interconnect ........................................................ 4-65
Figure 4-65 SIP Trunks - Registration Information ....................................................... 4-66
Figure 4-66 SL Networking Codec Information ............................................................ 4-67
Figure 4-67 VoiceMail Setup Screen ........................................................................... 4-68
Figure 4-68 SL Networking Setup ................................................................................ 4-69
Figure 4-69 ACD Basic Setup ...................................................................................... 4-70
Figure 4-70 ACD Time Pattern Setup .......................................................................... 4-71
Figure 4-71 ACD Group Setup ..................................................................................... 4-72
Figure 4-72 Hotel/Motel - Codes .................................................................................. 4-73
Figure 4-73 Hotel/Motel - Setup ................................................................................... 4-74
Figure 4-74 Stations - Configuration Setup .................................................................. 4-75
Figure 4-75 Stations - Configuration Setup (continued) ............................................... 4-76
Figure 4-76 Stations - Configuration Setup (continued) ............................................... 4-77
Figure 4-77 Stations - Configuration Setup (continued) ............................................... 4-78
Figure 4-78 Stations - Configuration Setup (continued) ............................................... 4-79
Figure 4-79 Stations - Ring Tone ................................................................................. 4-80
Figure 4-80 Stations - Groups ...................................................................................... 4-81
Figure 4-81 Stations - Function Keys ........................................................................... 4-82
Figure 4-82 Stations - Function Keys (continued) ........................................................ 4-83

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Figure 4-83 Stations - Ring Options ............................................................................. 4-84
Figure 4-84 Stations - Delay Ring ................................................................................ 4-85
Figure 4-85 Stations - Loop Key Assignments ............................................................. 4-86
Figure 4-86 Stations - Speed Dial Group ..................................................................... 4-87
Figure 4-87 Stations - InMail ........................................................................................ 4-88
Figure 4-88 Stations - VoIP .......................................................................................... 4-89
Figure 4-89 Doorphones - Ring Assignment ................................................................ 4-90
Figure 4-90 Department Groups - Setup ...................................................................... 4-91
Figure 4-91 Department Groups - InMail ...................................................................... 4-92
Figure 4-92 Department Groups - InMail (continued) ................................................... 4-93
Figure 4-93 Department Groups - InMail (continued) ................................................... 4-94
Figure 4-94 DSS - Setup .............................................................................................. 4-95
Figure 4-95 DSS Console Key Assignment ................................................................. 4-96
Figure 4-96 Text Messages - Setup ............................................................................. 4-97
Figure 4-97 Lines - Configuration Setup ...................................................................... 4-98
Figure 4-98 Lines - Configuration Setup (continued) ................................................... 4-99
Figure 4-99 Lines - Configuration Setup (continued) ................................................. 4-100
Figure 4-100 Lines - Configuration Setup (continued) ................................................. 4-101
Figure 4-101 Lines - E&M Tie Line ............................................................................... 4-102
Figure 4-102 Lines - InMail ........................................................................................... 4-103
Figure 4-103 Access - Groups ..................................................................................... 4-104
Figure 4-104 Access - Maps ........................................................................................ 4-105
Figure 4-105 Setup - Private Call ................................................................................. 4-106
Figure 4-106 Setup - Assignment for ACD Group ........................................................ 4-107
Figure 4-107 Ring Groups ............................................................................................ 4-108

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Figure 4-108 DID - Trunk Groups ................................................................................ 4-109
Figure 4-109 DID - Area Setup .................................................................................... 4-110
Figure 4-110 DID Table Setup ..................................................................................... 4-111
Figure 4-111 Toll Restriction ........................................................................................ 4-112
Figure 4-112 PBX Access Codes ................................................................................. 4-113
Figure 4-113 Common Codes ...................................................................................... 4-114
Figure 4-114 Maximum Digits Table ............................................................................ 4-115
Figure 4-115 Permit Codes .......................................................................................... 4-116
Figure 4-116 Restrict Codes ........................................................................................ 4-117
Figure 4-117 Restrict - International Calls .................................................................... 4-118
Figure 4-118 Account Code - Setup ............................................................................. 4-119
Figure 4-119 Verified Account Code Table .................................................................. 4-120
Figure 4-120 ARS Analysis .......................................................................................... 4-121
Figure 4-121 ARS - Setup ............................................................................................ 4-122
Figure 4-122 Dial Treatments - ARS ............................................................................ 4-123
Figure 4-123 InMail Setup - Config .............................................................................. 4-124
Figure 4-124 InMail Answer Table Setup ..................................................................... 4-125
Figure 4-125 Schedules ............................................................................................... 4-126
Figure 4-126 Call Routing Setup .................................................................................. 4-127
Figure 4-127 Directory ................................................................................................. 4-128
Figure 4-128 Routing Mailbox Distribution Options ...................................................... 4-129
Figure 4-129 Routing ................................................................................................... 4-130
Figure 4-130 InMail Dial Actions Setup ........................................................................ 4-131
Figure 4-131 Alarms - Options ..................................................................................... 4-132
Figure 4-132 Display .................................................................................................... 4-133

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Figure 4-133 System Licensing .................................................................................... 4-134
Figure 4-134 Software .................................................................................................. 4-135
Figure 5-1 Wizard Submenu ........................................................................................ 5-1
Figure 5-2 Wizard Programming .................................................................................. 5-4
Figure 6-1 Advanced View Submenu ........................................................................... 6-2
Figure 6-2 System Data Programming ......................................................................... 6-6
Figure 7-1 Default PCPro Screen ................................................................................. 7-1
Figure 7-2 Ribbon Bar - File ......................................................................................... 7-2
Figure 7-3 Ribbon Bar - Home ..................................................................................... 7-2
Figure 7-4 Ribbon Bar - View ....................................................................................... 7-2
Figure 7-5 Ribbon Bar - Reports .................................................................................. 7-2
Figure 7-6 Ribbon Bar - Filter Options ......................................................................... 7-3
Figure 7-7 Ribbon Bar - Tools ...................................................................................... 7-3
Figure 7-8 Ribbon Bar - Home ..................................................................................... 7-3
Figure 7-9 Ribbon Bar - View ....................................................................................... 7-4
Figure 7-10 Ribbon Bar - Reports .................................................................................. 7-4
Figure 7-11 Ribbon Bar - Filter Options ......................................................................... 7-4
Figure A-1 Connect/Disconnect Status ......................................................................... A-1
Figure A-2 Connect Dialog ........................................................................................... A-2
Figure A-3 New Connection Wizard Dialog .................................................................. A-4
Figure A-4 Network Connection Type Dialog ............................................................... A-5
Figure A-5 Network Connection Dialog ........................................................................ A-5
Figure A-6 Connection Name Dialog ............................................................................ A-6
Figure A-7 Phone Number to Dial Dialog ..................................................................... A-6
Figure A-8 Connection Availability Dialog ..................................................................... A-7

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Figure A-9 Completing the New Connection Dialog ..................................................... A-7
Figure A-10 Download Dialog ......................................................................................... A-9
Figure A-11 Upload Dialog ........................................................................................... A-11
Figure A-12 Trunk Ports Busy Warning ........................................................................ A-12
Figure A-13 Station Ports Busy Warning ...................................................................... A-13
Figure A-14 Feature Activation Dialog .......................................................................... A-14
Figure A-15 Firmware Update Dialog ........................................................................... A-15
Figure A-16 Remote Firmware Update Screen ............................................................ A-17
Figure A-17 Firmware Update Screen .......................................................................... A-18
Figure A-18 System Initialization Dialog ....................................................................... A-19
Figure B-1 System Data Copy ...................................................................................... B-1
Figure B-2 Overview Copy (Standard Tab) .................................................................. B-3
Figure B-3 MultiAssign in System/Numbering/Stations Screen .................................... B-5
Figure B-4 MultiAssign - Extension Numbers Example ................................................ B-6
Figure B-5 MultiAssign - Virtual Extension Numbers ................................................... B-7
Figure B-6 MultiAssign - Department Group Pilot Numbers ........................................ B-7
Figure B-7 MultiAssign - InMail Station Mailbox Options ............................................. B-8
Figure B-8 MultiAssign Tab .......................................................................................... B-8
Figure B-9 MultiAssign - Account Code ........................................................................ B-9
Figure B-10 MultiAssign - Direct Inward Dialing (DID) ................................................... B-9
Figure B-11 MultiAssign - Extension Number Type Example ...................................... B-10
Figure C-1 Export Modification History Dialog Box ....................................................... C-3
Figure C-2 Sample Modification History HTML Format ................................................ C-3
Figure C-3 Sample Modification History CSV Format .................................................. C-4
Figure D-1 Connect DialogCreating/Deleting Connection Account .............................. D-2

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Figure D-2 Save As Connection Account Dialog ......................................................... D-3
Figure D-3 Connection Account DialogCreating/Modifying/Deleting
Connection Account ................................................................................... D-4
Figure E-1 Debug Terminal Dialogs ............................................................................. E-1
Figure F-1 PCPro Feature Activation Dialog ................................................................ F-1
Figure F-2 Feature Activation Open File Dialog ........................................................... F-3
Figure F-3 WebPro Login Screen ................................................................................. F-4
Figure F-4 Feature Activation Screen WebPro Home Page ......................................... F-5
Figure F-5 Feature Activation Screen WebPro Manual Activation ............................... F-5
Figure F-6 Feature Activation Open File Dialog WebPro ............................................. F-6
Figure G-1 DIM File Download ..................................................................................... G-1
Figure G-2 DIM File Download Dialog Box .................................................................. G-2
Figure G-3 DIM File Download Status ......................................................................... G-3
Figure H-1 End User Programming Login Screen ....................................................... H-2
Figure H-2 End User Programming - Telephone Setting ............................................. H-3

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