NEC AK-308 User manual

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USER GUIDE
USER GUIDEUSER GUIDE
USER GUIDE
CHECK
CLEAR
LND OPAC
DC ICM
FLASH TRFR
SPK
DND/CONF
MIC HOLD
VOL.
10987
121110987
123456
123
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0
9
64
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123456

Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty
of, or presentation with respect to, any of the equipment covered. This manual is subject to change without
notice and NEC Infrontia has no obligation to provide any updates or corrections to this manual. Further,
NEC Infrontia also reserves the right, without prior notice, to make changes in equipment design or
components as it deems appropriate. No representation is made that this manual is complete or accurate in
all respects and NEC Infrontia shall not be liable for any errors or omissions. In no event shall NEC
Infrontia be liable for any incidental or consequential damages in connection with the use of this manual.
This document contains proprietary information that is protected by copyright. All rights are reserved. No
part of this document may be photocopied or reproduced without prior written consent of NEC Infrontia.
(C) 2001 by NEC Infrontia Corporation. All Rights Reserved.

Table of Contents
i
Location of Controls....................................................................................................1
YOUR KEY TELEPHONE..............................................................................................................................1
Using Your Telephone.................................................................................................2
USING YOUR TELEPHONE ..........................................................................................................................2
SYMBOLS USED IN THIS MANUAL................................................................................................................2
CALLING A CO-WORKER ............................................................................................................................2
OUTSIDE CALLS.........................................................................................................................................2
HANDLING AND REROUTING YOUR CALLS ...................................................................................................2
WHEN YOUR CALL CAN’T GO THROUGH.....................................................................................................3
PLACING CALLS QUICKLY...........................................................................................................................3
WHEN YOU WORK IN GROUPS ...................................................................................................................3
IF YOU NEED PRIVACY...............................................................................................................................3
HAVE A TELEPHONE MEETING ....................................................................................................................3
STREAMLINING YOUR TELEPHONE’S OPERATION.........................................................................................3
PERSONALIZING YOUR TELEPHONE ............................................................................................................3
Trunk Outgoing Call ....................................................................................................4
SPECIFIED TRUNK ACCESS ........................................................................................................................4
Single Step Access..............................................................................................................................4
Preselection.........................................................................................................................................4
LAST NUMBER DIALING (LND)....................................................................................................................5
SAVED LAST NUMBER DIALING (SLND) ......................................................................................................5
ABBREVIATED DIALING...............................................................................................................................6
ONE-TOUCH DIALING.................................................................................................................................7
TOLL RESTRICTION....................................................................................................................................8
WALKING TOLL RESTRICTION .....................................................................................................................8
DIAL BLOCK...............................................................................................................................................9
FLASH.....................................................................................................................................................10
PULSE TO TONE CONVERSION..................................................................................................................10
CAMP-ON (TRUNK QUEUING)...................................................................................................................10
KEY TOUCH TONE ...................................................................................................................................11
EASY TRUNK ACCESS..............................................................................................................................11
QUEUING GROUP ACCESS .......................................................................................................................11
AUTOMATIC REPEAT DIALING....................................................................................................................12
AUTOMATIC OFF-HOOK TRUNK ACCESS ...................................................................................................13
ACCOUNT CODE ......................................................................................................................................13
Trunk Incoming Call ..................................................................................................14
INCOMING TRUNK ACCESS.......................................................................................................................14
TRUNK OFF-HOOK SIGNALING..................................................................................................................14
RINGING/RECALL TRUNK OFF-HOOK ACCESS...........................................................................................14
NIGHT SERVICE (MANUAL/AUTO)..............................................................................................................15
Automatic Mode Switching................................................................................................................15
CALL FORWARD.......................................................................................................................................16
FOLLOW ME............................................................................................................................................17
CALL PICKUP...........................................................................................................................................17
DO NOT DISTURB (DND).........................................................................................................................18
EXECUTIVE DND.....................................................................................................................................18
DISA (EXTENSION ACCESS) ....................................................................................................................18

Table of Contents
ii
Hold/Transfer/During Conversation.........................................................................19
HOLD......................................................................................................................................................19
System Hold ......................................................................................................................................19
Automatic Hold ..................................................................................................................................19
Exclusive Hold...................................................................................................................................19
MUSIC ON HOLD......................................................................................................................................20
EXTERNAL MUSIC ON HOLD.....................................................................................................................20
TRANSFER...............................................................................................................................................20
Unannounced Transfer......................................................................................................................20
Announced Transfer ..........................................................................................................................21
Attendant Reverting...........................................................................................................................21
Recall Trunk Display..........................................................................................................................21
PARK HOLD.............................................................................................................................................22
CONFERENCE..........................................................................................................................................22
Add-On Conference...........................................................................................................................22
Multi-Line Conference .......................................................................................................................23
Internal Conference...........................................................................................................................24
LONG CONVERSATION WARNING (THREE MINUTES) ..................................................................................24
LONG CONVERSATION CUT-OFF...............................................................................................................24
BREAK-IN................................................................................................................................................24
Other Trunk Features ................................................................................................25
PBX COMPATIBILITY ................................................................................................................................25
PBX Night Mode................................................................................................................................25
PRIVATE LINE ..........................................................................................................................................25
TENANT SERVICE.....................................................................................................................................25
UNSUPERVISED CONFERENCE..................................................................................................................26
CALL TIMER.............................................................................................................................................26
DISA (TRUNK-TO-TRUNK) .......................................................................................................................27
Intercom Outgoing Call.............................................................................................28
INTERCOM CALL ......................................................................................................................................28
DIRECT STATION SELECTION ....................................................................................................................28
INTERCOM OFF-HOOK SIGNALING ............................................................................................................29
GROUP HUNT..........................................................................................................................................30
STEP CALLING.........................................................................................................................................30
CAMP-ON (CALLBACK).............................................................................................................................31
MESSAGE WAITING..................................................................................................................................31
PAGING...................................................................................................................................................33
FLEXIBLE STATION NUMBERING ................................................................................................................34
DUAL HANDSFREE HOTLINE .....................................................................................................................34
Intercom Incoming Call.............................................................................................35
INTERCOM ANSWER.................................................................................................................................35
CALL PICKUP...........................................................................................................................................35
MEET-ME ANSWER PAGING .....................................................................................................................36
MEET-ME CONFERENCE PAGING..............................................................................................................36
DO NOT DISTURB (DND).........................................................................................................................36
INTERCOM HOLD......................................................................................................................................37
INTERCOM CALL TRANSFER......................................................................................................................37
CALL FORWARD.......................................................................................................................................37
FOLLOW ME............................................................................................................................................37
EXECUTIVE DND.....................................................................................................................................37

Table of Contents
iii
Other Intercom Features...........................................................................................38
DOORPHONE...........................................................................................................................................38
DOOR LOCK CONTROL.............................................................................................................................38
ROOM MONITOR......................................................................................................................................39
Alphanumeric Display TEL Features .......................................................................40
TEXT MESSAGE.......................................................................................................................................40
Message Edit Mode...........................................................................................................................40
Selectable Display Messaging...........................................................................................................41
Broadcasting the Message at Later Time..........................................................................................42
DND Message ...................................................................................................................................43
Leave Message with MW ..................................................................................................................43
Camp-On Message............................................................................................................................44
Reverse Message..............................................................................................................................44
TIME AND DATE .......................................................................................................................................45
NAME STORING (TRUNK & STATION).........................................................................................................45
DIRECTORY DIALING ................................................................................................................................46
ALARM CLOCK.........................................................................................................................................47
STOPWATCH............................................................................................................................................47
BUSY LAMP FIELD....................................................................................................................................47
Other Features...........................................................................................................48
HANDSFREE (SPEAKER & MICROPHONE)..................................................................................................48
Speakerphone ...................................................................................................................................48
Microphone On/Off ............................................................................................................................49
REMIND CALL ON SLT..............................................................................................................................49
STATION MESSAGE DETAIL RECORDING(SMDR).......................................................................................50
DISA WITH AUDIO GUIDANCE...................................................................................................................50
EXTERNAL CALL FORWARD ON DISA........................................................................................................51
ONE-TOUCH FEATURE ACCESS................................................................................................................51
VOLUME CONTROL ..................................................................................................................................52
HEADSET OPERATION ..............................................................................................................................53
CALLER-ID..............................................................................................................................................53
Viewing Incoming Caller-ID Information............................................................................................54
Caller-ID Information Display.............................................................................................................54
Storing Caller-ID Information to the Caller-ID Table While on a Call.................................................55
Changing, Deleting, or Adding New Entries to the Caller-ID Table...................................................55
Making Outgoing Calls Using Caller-ID Table Bin Number...............................................................57
Searching the Caller-ID Table............................................................................................................57
Using the Searched Information Shown on the Display....................................................................58
Temporary Memory............................................................................................................................59
FAXU (FAX/VOICE ANNOUNCE UNIT) ......................................................................................................60
DUD with Automated Attendant.........................................................................................................60
Hold and Transfer to FAX Machine....................................................................................................62
Outgoing Call from FAX Machine......................................................................................................62
CHARTS ........................................................................................................................63
SYSTEM NUMBER PLAN ...........................................................................................................................63
SYSTEM FLASH RATES FOR LEDS (KTS)..................................................................................................63

Table of Contents
iv
Index...........................................................................................................................64
Memo..........................................................................................................................66

Location of Controls
1
Your Key Telephone
Note: Standard type Key Telephones (6BTD/12BTD) do not have Liquid Crystal Display, CHECK Key, CLEAR
Key, and LEDs on One-Touch Keys.
CHECK
CLEAR
LND OPAC
DC ICM
FLASH TRFR
SPK
DND/CONF
MIC HOLD
VOL.
10987
121110987
123456
123
5
7
0
9
64
8
123456
FLASH (Flash) Key
Speaker
Handset
CHECK (Check) Key
Line Keys
Liquid Crystal Display
VOL. (Volume Control) Keys
Dial Ke
y
s
One-Touch Keys (F Keys)
OPAC (Operation Access) Key
DC (Dial Control) Key
TRFR (Transfer) Key
SPK (Speaker) Key
DND/CONF
(
Do Not Disturb/Conference
)
Ke
y
HOLD (Hold) Key
MIC (Microphone) Key
Microphone
ICM (Intercom) Key
Indicator
CLEAR (Clear) Key
LND (Last Number Dial) Key

Using Your Telephone
2
Using Your Telephone
Your telephone’s Alphanumeric Display helps you use features and tells you about your calls. For example,
you can see the name of a co-worker who calls you. (You may be able to change the time and date on your
phone if it’s not correct. Turn to page 45 for more.)
Press a One-Touch Key for one-button contact with co-workers and outside callers, or when using certain
features. To learn how to program your One-Touch Keys, go to page 7.
Handsfree lets you place and answer calls by pressing SPK key instead of using the handset. The
Microphone picks up your voice for Handsfree calls.
For Single Line Telephone Users:
You can use most of the features. Feature access codes differ depending on the trunk access code (9 or 0).
Check with your supplier which dial plan you are set.
Symbols Used in This Manual
Display Key Telephone
6BTXD (with 6 Line keys)
12BTXD (with 12 Line keys)
Single Line Telephone
Standard Key Telephone
6BTD (with 6 Line keys)
12BTD (with 12 Line keys)
Calling a Co-Worker
You can dial a co-worker on the Intercom (page 28), or use Paging (page 33) if you don’t know where they
are.
Outside Calls
You can Answer Outside Calls that ring your phone or flash your line keys (page 14). Night Service (page
15) may change the way these same calls ring your phone.
To Place Outside Calls (page 4), use your line keys or dial codes. Once your call goes through, the Call
Timer (page 26) shows you how long you’re on the phone. You may be able to use Flash (page 10) to place
another call without losing your line.
Handling and Rerouting Your Calls
Use Hold (page 19) to have your call wait at your phone.
Have a call for a co-worker? Transfer it to them (page 20).
When you leave your desk, think about Call Forwarding your calls to someone else (page 16). Or, if you
want your callers to know where you are, set a Selectable Display Message at your phone (page 41).
The system may restrict you from using some of the features in this manual. Also, the features available
with system options are not much described in this manual. Check with your supplier to see which
features are available.

Using Your Telephone
3
When Your Call Can’t Go Through
Don’t just hang up when your call can’t get through to a co-worker! Use Camp On (page 31) to wait without
hanging up. Send your co-worker Intercom Off Hook Signaling (page 29) to let them know you’re waiting.
If you don’t have time to wait, leave a Callback request (page 31).
In a hurry? Think about leaving your co-worker a Message Waiting (page 31).
Placing Calls Quickly
Store numbers that you call often in Abbreviated Dial bins (page 6). You can easily dial the stored number
with just a few key presses. To quickly retry the number you just dialed, try Last Number Dialing (page 5).
If you’ll need to redial the number later on, let Saved Last Number Dialing (page 5) retain it for you.
When You Work In Groups
If you and your co-workers handle each other’s calls, you might want to have Hunt Groups (page 30).
Someone calling your group’s number goes through to the first available extension. If there is no answer at
that extension, a co-worker can try the next extension using Step Call (page 30). To answer a call already
ringing a co-worker’s phone, use Call Pickup (page 35).
If You Need Privacy
When you’re busy in your office and don’t want to be interrupted, use Do Not Disturb (page 36).
Before talking to someone at your desk while you’re on a handsfree call, try Microphone On/Off (page 49).
Your caller cannot hear your voice until you cancel Microphone Mute.
Have a Telephone Meeting
Conference (page 22) allows you to quickly set up a telephone meeting.
Use Meet-Me Conference (page 34) to set up a meeting which lets others join if they choose.
Optionally, you can also use Meet-Me Answer Page (page 33) to set up a meeting on a page zone.
To join two outside callers together and leave them to talk privately, use Unsupervised Conference (page
26).
Streamlining Your Telephone’s Operation
Your telephone provides you with options that can dramatically streamline the way you handle calls. For
example, you can use One-Touch Keys for one-button access to co-workers, outside calls, Abbreviated Dial
numbers and certain feature codes.
Are you a secretary for two people? Use Dual Handsfree Hotline (page 34). This allows one extension to
simultaneously call two other extensions. The ’secretary’ extension can make a voice announced Intercom
call over the speaker of both ’executive’ extensions. The users at the executive extensions can reply
Handsfree and all three parties can talk.
Tired of always reaching for the handset or cradling it under your chin while you type? Install a headset and
enable Headset Operation (page 53).
Personalizing Your Telephone
Don’t forget about that important meeting - set an Alarm Clock (page 47) to remind you.
Let the co-workers you call know who’s on the line. Go to Name Storing (page 45) and assign a name to
your extension. To have your phone beep every time you press a dial pad key, enable the Key Touch Tone
(page 11).

Trunk Outgoing Call
4


Specified Trunk Access
Trunk lines can be grouped into a maximum of 30 groups. The line groups assigned to each extension are
used for out-going calls. Up to two outgoing line groups can be assigned to an extension by system
programming. You can place outside calls on a particular line group by pressing Line key or dialing line
number.
1. Lift handset or press key.
2. Press a key. Hear dial tone.
1. Lift handset or press key.
2. Dial .
3. Dial two-digit line number. Hear dial tone.
4. Dial telephone number.
1. Dial 0 (or 9).
2. Dial two-digit line number. Hear dial tone.
3. Dial telephone number.
Single Step Access
Single Step Access allows you to obtain outside or intercom dial tone for an outgoing call in a single step,
without lifting the handset or pressing the SPK key.
- Do not lift handset.
1. Press a key. The Line key and SPK key light.
- Dial tone comes over the speaker.
- Do not lift handset.
1. Press key. ICM and SPK key light.
- Dial tone comes over the speaker.
Preselection
This feature permits access to a Trunk line or Intercom by lifting the handset or pressing the SPK key within
three seconds of pressing a Line or ICM key when Single Step Access is disabled.
1. Pressa or key.
2. Lift handset or press key within 3 sec.
- Trunk Line or Intercom is seized.
To make an outside call on a
particular line using Line key:
To obtain outside dial tone
using Single Step Access:
To obtain intercom dial tone
using Single Step Access:
SPK
LINE
SPK
9
LINE
ICM
LINE ICM
SPK
To make an outside call by
dialing line number:
To obtain outside dial
tone/Intercom dial tone using
Preselection:
0

Trunk Outgoing Call
5


Last Number Dialing (LND)
The last telephone number dialed on a trunk outgoing call can be redialed. A maximum of 18 digits is stored.
1. Lift handset or press key.
2. Press a key.
3. Press key.
1. Lift handset.
2. Dial 04 (or 94).
3. Dial queuing group number.
-0: Any line
-1-6: Queuing Group 1-6


Saved Last Number Dialing (SLND)
This feature permits saving the last number dialed for redialing at a later time. The saved telephone number
remains in memory until another is stored in it's place.
1. Lift handset or press key.
2. Press a key.
3. Press key and .
or
Press key.
1. While talking on trunk line.
2. Press key twice before terminating a call.
or
Press key before terminating a call.
1. Press key.
2. Press key and .
3. Press key.
4. Press key and .
5. Press key.
Note : One Touch key #10 is set as SLND key initially.
To place an outside call using
saved last number:
To store dialed number as
saved last number:
To set One-Touch key as
SLND key:
SPK
LINE
LND
SPK
LINE
DC #
One-Touch
DC
One-Touch
SPK
DC ∗
One-Touch
OPAC
SPK #
To use Last Number Dialing:

Trunk Outgoing Call
6


Abbreviated Dialing
The system provides common-use abbreviated dial. Abbreviated Dialing allows storage of up to 100 or 200
locations 18 digit telephone number under 2 or 3 digit codes (00 to 99 or 000 to 199). System Abbreviated
Dial numbers can be programmed only at extension No.10.
1. Lift handset or press key.
2. Press an idle key.
3. Press key.
4. Dial abbreviated number. (00 to 99) or (000 to 199)
1. Lift handset.
2. Dial 03 or 93.
3. Dial queuing group number (0 to 6).
-0: Any line
-1-6: Queuing Group 1-6
4. Dial abbreviated number (00 to 99) or (000 to 199).
1. Press key.
2. Press key and .
3. Dial abbreviated number (00 to 99) or (000 to 199).
4. Dial phone number to be stored.
- You can enter pauses (TRFR key), flashes (FLASH key)
and stops (CONF key) when storing an Abbreviated
Dial number. Each pause, stop or flash counts as a digit
when totaling the number of digits in an Abbreviated
Dial number. When stop is inserted, dialing will be
stopped this position and can be continued by dialing.
5. Repeat steps 3 to 5.
6. Press key to exit from Abbreviated Dialing entry.
To place an outside call:
To store abbreviated number:
SPK
LINE
DC
SPK
DC ∗
SPK
(Extension #10 only)

Trunk Outgoing Call
7


One-Touch Dialing
One-Touch Dialing allows you to store ten of your most frequently called outside numbers as personal
abbreviated dial numbers at your extension so you can call them with just a single touch. Dial number to be
stored is up to 18 digits including pauses (TRFR key), flashes (FLASH key) and stops (CONF key). The One
Touch Dial numbers are stored under the ten One-Touch keys (No.1 to No.10) in F01 to F10.
In addition, when the number of system Abbreviated Dialing is set to 100, the remaining 100 numbers
memory can be used for personal abbreviated dial numbers at 10 Key telephones. The assigned Key
Telephone user can store up to 10 more dial numbers under ten One-Touch Keys in F11 to F20.
1. Seize a Trunk line.
2. Press key which stores desired phone number.
1. Press key.
2. Press key and .
3. Press a key to store a phone number.
4. Dial phone number to be stored. (One-Touch Key No.1 to
No.10 store numbers in F01-F10.)
5. Repeat steps 3 to 5.
6. Press key to exit from One-Touch Dialing entry.
- Do not lift handset.
1. Press key.
2. Press key.
3. Press key which stores phone number.
1. Seize a Trunk line.
2. Press key.
3. Press key which stores the desired phone number.
1. Press key.
2. Press key and .
3. Press key.
4. Press a key to store a phone number. (One-Touch
Key No.1 to No.10 store numbers in F11-F20.)
5. Dial phone number to be stored.
6. Go to Step 3 to enter another number
or
Press to finish.
- Do not lift handset.
1. Press key.
2. Press key.
3. Press key.
4. Press key which stores phone number.
To place an outside call:
To store a One-Touch Dial
number:
To place an outside call:
To store a One-Touch Dial
number:
SPK
DC
One-Touch
One-Touch
∗
SPK
OPAC
One-Touch
SPK
OPAC
DC
One-Touch
SPK
∗
(Assigned KTS only)
(Assigned KTS only)
To check the stored One-
Touch Dial number:
One-Touch
CHECK
DC
To check the stored One-
Touch Dial number:
One-Touch
CHECK
DC
(Assigned KTS only) OPAC

Trunk Outgoing Call
8


Toll Restriction
Toll Restriction determines extension’s ability to make calls. Each extension is assigned one of the six
classes (A to F) per mode (Day/Night). Toll Restriction Class A is the highest with no dialing restrictions and
the Class F is the lowest, available only intercom calls. Check with your supplier to which class your
extension is assigned.
If you dial a call that is not allowed by the assigned Class, the system automatically disconnects the line.
When the system is placed in night mode by Night Service feature, Toll Restriction Class for night mode is
activated.


Walking Toll Restriction
Walking Toll Restriction lets you temporarily override an extension's dialing restrictions by dialing
preprogrammed security code at that extension. Dialing the code overrides the restrictions set up in Toll
Restriction. 1. Lift handset.
2. Press an idle key.
3. Press key.
4. Press key.
5. Dial security code.
6. Dial phone number.
1. Lift handset.
2. Dial 07 (or 97).
3. Dial security code.
4. Dial 9 (or 0).
5. Dial phone number.
LINE
OPAC
DC
To use Walking Toll
Restriction:

Trunk Outgoing Call
9


Dial Block
If you are going to be away from your desk, you can temporarily program your phone to block outgoing
calls. If this option is enabled for you, just enter a four digit personal code. If this 4-digit personal code is
forgotten, it can be erased by the extension #10 by entering a special password.
When Dial Block is activated anyone trying to place a Trunk call will hear an error tone and the line will be
disconnected.
1. Press key.
2. Dial .
3. Dial 4-digit personal code.
- You can dial any number as personal code.
4. Dial .
- Confirmation tone when effective.
- Error tone when not effective.
5. Press key.
1. Lift handset.
2. Dial 055 or 955.
3. Dial 4-digit personal code.
- You can dial any number as personal code.
4. Replace handset.
1. Press key.
2. Dial .
3. Dial 4-digit code which is entered when setting Dial
Block.
4. Dial .
- Confirmation tone when effective.
- Error tone when not effective.
1. Lift handset.
2. Dial 056 or 956.
3. Dial 4-digit personal code which is entered when setting
Dial Block.
4. Replace handset.
To set Dial Block:
To cancel Dial Block:
SPK
5
∗
SPK
SPK
5
#
9
9

Trunk Outgoing Call
10


Flash
Flash allows you to access certain features of the telephone company or PBX to which your telephone system
is connected. This lets you take full advantage of whether features the connected telephone company or
PBX offers. Flash accesses these features by momentarily interrupting the loop current on your outside line.
This is much like briefly pressing and then releasing the hookswitch on your telephone at home.
- On the CO/PBX line
1. Press key.
- On the CO/PBX line
1. Flash Hookswitch.
2. Dial 90.


Pulse to Tone Conversion
Pulse to Tone Conversion allows you to change from Dial Pulse to Tone (DTMF) dialing mode to access
services such as computer-accessed long distance service.
1. Dial phone number. (Pulse mode).
2. Dial .
3. Dial phone number. (Tone mode).


Camp-On (Trunk Queuing)
When all trunk lines in a particular Queue Group are busy, Camp-On puts you on a "waiting list" for an
available line in the group. As soon as a line becomes free, your phone rings and a Line key flashes. Up to
eight extension users can activate Camp-On in the same Queue Group. When signaled, you must answer
within 20 sec, otherwise the line rings the next extension on the "waiting list".
1. Lift handset.
2. Press key.
3. Dial Queuing Group number (0-6) (0: Same group, 1- 6:
Group No.).
- If you hear busy tone, the extension can not use Camp-
On for that group.
4. Replace handset.
1. Place an outside call. Hear busy tone.
2. Dial Queuing Group number (0-6) (0: Same group, 1- 6:
Group No.).
3. Replace handset.
When Camp-On rings an extension:
1. Lift handset.
2. Press flashing key.
1. Lift handset.
To use Camp-On:
FLASH
HOLD
#
LINE

Trunk Outgoing Call
11


Key Touch Tone
The Key Touch Tone feature allows a tone to be emitted from the built-in speaker each time a Line, One-
Touch or dial pad key is pressed. The tone confirms the key was fully pressed.
- Do not lift handset.
1. Dial .
- Do not lift handset.
1. Dial . Final Key Touch Tone is heard.
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Easy Trunk Access
Easy Trunk Access lets you access an outgoing line without pressing a Line key or dialing a two-digit line
number. A single-digit code automatically accesses an outgoing outside line.
1. (On-Hook and Speaker off condition)
2. Dial .
- A line is seized and dial tone comes over the speaker.
1. Lift handset.
2. Dial 9 or 0.
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Queuing Group Access
Queuing Group Access lets you access the first available outgoing line in a Queuing Group without pressing
a Line key or dialing a two-digit line number. A single-digit code automatically accesses an outgoing outside
line from small number, large number, or rotated number.
1. Press key.
2. Press key.
3. Dial Queuing Group number (1-6).
- A line is seized and dial tone comes over the speaker.
4. Press key.
1. Lift handset.
2. Dial 06 or 96 .
3. Dial Queuing Group number (1-6)
4. Hang up.
To activate Key Touch Tone:
To cancel Key Touch Tone:
To access the first available
outgoing line:
To access the first available
line in a queuing group:
∗
∗
0
SPK
HOLD
SPK

Trunk Outgoing Call
12
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Automatic Repeat Dialing
Trying to get in touch with a customer and their phone is always busy or unanswered? Don’t keep redialing it
manually - have Automatic Repeat Dial do it for you. Automatic Repeat Dial will retry your call until the
called party answers or the feature is cancelled. The number of times the system retries a call is
programmable. Moreover, while Automatic Repeat Dialing is set (waiting, busy or no-answer), Hurry-Up
operation can be taken place for immediate redial.
While Automatic Repeat Dialing is set (waiting condition), 2-Splash tone (Mute-tone) is emitted from built-
in speaker in 5 sec. cycle. 1. Place outside call.
- Listen for busy tone or ring-no-answer.
2. Press key.
3. Dial .
4. Replace handset or press key.
- The system periodically redials the call.
1. Lifting the handset cancels Automatic Repeat Dialing.
1. Press key.
2. Dial .
Note: Repeat Dialing and Hurry-Up Operation can be stored under One-touch key.
To set Automatic Repeat
Dialing:
To cancel Automatic Repeat
Dialing:
To use Hurry-Up operation:
1SPK
OPAC
2
OPAC

Trunk Outgoing Call
13
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Automatic Off-Hook Trunk Access
If Automatic Off-Hook Trunk Access is enabled for your telephone, you can access an idle trunk line without
pressing Line key or dialing Trunk Access Code. This feature is useful for Key Telephone users who make
mainly outside calls, or to connect Fax Machine (Modems).
1. Lift handset or press key.
- An idle Trunk Line will automatically be seized.
Note 1: If all Trunk Lines are busy, no tone will be heard.
Note 2: If you are assigned this feature, you can not seize Intercom after lifting handset. Press ICM key before
lifting handset to seize Intercom.
Note 3: If you lift handset when the telephone rings, it will answer an incoming Trunk Line or an Intercom call.
1. Lift handset.
- An idle Trunk Line will automatically be seized.
Note 1: If all Trunk Lines are busy, Busy Tone will be heard.
Note 2: If you are assigned this feature, you can not place Intercom Calls. However, you can still receive
incoming Intercom Call and transferred Trunk Line Call. Transferring Trunk Line calls to another extension
is also possible.
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Account Code
Account Codes are codes you enter that help keep track of outside calls. There are two types of Account
Codes: Optional and Forced. With optional codes, the Account Codes you enter are solely for categorizing
your calls. For example, if you work in an accounting firm that must bill back customers for time on the
phone, Optional Account Codes are for you. Forced Account Codes also let you categorize calls, but you
must enter one before placing outgoing calls. If you don’t enter the code, you can’t place the call. This
ensures that calls don’t go out untracked. Check with your supplier to find out if your system uses Account
Codes - and which codes you should enter. Account Codes can be from 1-8 digits long, using 0-9 and #.
1. Seize an idle trunk line.
- Listen for dial tone. If you are on an active outside call
already, skip this step.
2 Dial .
3 Dial Account Code.
4. Dial .
5. Dial telephone number.
1. Seize an idle trunk line.
- Listen for dial tone. If you are on an active outside call
already, skip this step.
2. Flash Hookswitch.
3. Dial 99.
4. Dial Account Code.
5. Flash Hookswitch
6. Dial telephone number.
To seize a trunk line: SPK
To enter an Account Code fo
r
outside call:
∗
∗

Trunk Incoming Call
14
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Incoming Trunk Access
Trunk lines can be grouped into a maximum of 30 groups with 2 line groups assigned per extension by
system programming. The line groups assigned to each extension can access incoming calls and set the
audible assignments (day and/or night mode ringing) for the extensions.
Answering incoming calls can be as simple as pressing a Line key or dialing an access code.
1. Lift handset or press key.
2. Press flashing key.
1. Lift handset or press key.
2. Dial .
1. Lift handset.
2. Dial 06 (or 96).
3. Dial 0.
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Trunk Off-Hook Signaling
Trunk Off-Hook Signaling provides you with an audible indication of an incoming Trunk call while already
on a call: the busy extension user hears muted ringing if on a handset call or one short burst tones (0.5sec
ON/15sec OFF) if on a Handsfree call.
1. Press key to put an outside call in progress on hold
or hang up the call in progress. Intercom calls must be
hung up since they cannot be put on hold.
2. Press the flashing key.
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Ringing/Recall Trunk Off-Hook Access
Ringing Trunk Off-Hook Access allows a ringing outside call to be answered by just lifting the handset; a
Line key does not have to be pressed. Recall Trunk Off-Hook Access lets a recalling (re-ringing) line be
answered by just lifting the handset. 1. Lift handset.
To answer an outside call by
Direct Pickup:
To answer an outside call by
Dial Pickup:
To answer a Trunk Off-Hook
Signal:
SPK
SPK
LINE
9 6
HOLD
LINE