NEC AK-308 User manual

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USER GUIDE
USER GUIDEUSER GUIDE
USER GUIDE
CHECK
CLEAR
LND OPAC
DC ICM
FLASH TRFR
SPK
DND/CONF
MIC HOLD
VOL.
10987
121110987
123456
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123456

Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty
of, or presentation with respect to, any of the equipment covered. This manual is subject to change without
notice and NEC Infrontia has no obligation to provide any updates or corrections to this manual. Further,
NEC Infrontia also reserves the right, without prior notice, to make changes in equipment design or
components as it deems appropriate. No representation is made that this manual is complete or accurate in
all respects and NEC Infrontia shall not be liable for any errors or omissions. In no event shall NEC
Infrontia be liable for any incidental or consequential damages in connection with the use of this manual.
This document contains proprietary information that is protected by copyright. All rights are reserved. No
part of this document may be photocopied or reproduced without prior written consent of NEC Infrontia.
(C) 2001 by NEC Infrontia Corporation. All Rights Reserved.

Table of Contents
i
Location of Controls....................................................................................................1
YOUR KEY TELEPHONE..............................................................................................................................1
Using Your Telephone.................................................................................................2
USING YOUR TELEPHONE ..........................................................................................................................2
SYMBOLS USED IN THIS MANUAL................................................................................................................2
CALLING A CO-WORKER ............................................................................................................................2
OUTSIDE CALLS.........................................................................................................................................2
HANDLING AND REROUTING YOUR CALLS ...................................................................................................2
WHEN YOUR CALL CAN’T GO THROUGH.....................................................................................................3
PLACING CALLS QUICKLY...........................................................................................................................3
WHEN YOU WORK IN GROUPS ...................................................................................................................3
IF YOU NEED PRIVACY...............................................................................................................................3
HAVE A TELEPHONE MEETING ....................................................................................................................3
STREAMLINING YOUR TELEPHONE’S OPERATION.........................................................................................3
PERSONALIZING YOUR TELEPHONE ............................................................................................................3
Trunk Outgoing Call ....................................................................................................4
SPECIFIED TRUNK ACCESS ........................................................................................................................4
Single Step Access..............................................................................................................................4
Preselection.........................................................................................................................................4
LAST NUMBER DIALING (LND)....................................................................................................................5
SAVED LAST NUMBER DIALING (SLND) ......................................................................................................5
ABBREVIATED DIALING...............................................................................................................................6
ONE-TOUCH DIALING.................................................................................................................................7
TOLL RESTRICTION....................................................................................................................................8
WALKING TOLL RESTRICTION .....................................................................................................................8
DIAL BLOCK...............................................................................................................................................9
FLASH.....................................................................................................................................................10
PULSE TO TONE CONVERSION..................................................................................................................10
CAMP-ON (TRUNK QUEUING)...................................................................................................................10
KEY TOUCH TONE ...................................................................................................................................11
EASY TRUNK ACCESS..............................................................................................................................11
QUEUING GROUP ACCESS .......................................................................................................................11
AUTOMATIC REPEAT DIALING....................................................................................................................12
AUTOMATIC OFF-HOOK TRUNK ACCESS ...................................................................................................13
ACCOUNT CODE ......................................................................................................................................13
Trunk Incoming Call ..................................................................................................14
INCOMING TRUNK ACCESS.......................................................................................................................14
TRUNK OFF-HOOK SIGNALING..................................................................................................................14
RINGING/RECALL TRUNK OFF-HOOK ACCESS...........................................................................................14
NIGHT SERVICE (MANUAL/AUTO)..............................................................................................................15
Automatic Mode Switching................................................................................................................15
CALL FORWARD.......................................................................................................................................16
FOLLOW ME............................................................................................................................................17
CALL PICKUP...........................................................................................................................................17
DO NOT DISTURB (DND).........................................................................................................................18
EXECUTIVE DND.....................................................................................................................................18
DISA (EXTENSION ACCESS) ....................................................................................................................18

Table of Contents
ii
Hold/Transfer/During Conversation.........................................................................19
HOLD......................................................................................................................................................19
System Hold ......................................................................................................................................19
Automatic Hold ..................................................................................................................................19
Exclusive Hold...................................................................................................................................19
MUSIC ON HOLD......................................................................................................................................20
EXTERNAL MUSIC ON HOLD.....................................................................................................................20
TRANSFER...............................................................................................................................................20
Unannounced Transfer......................................................................................................................20
Announced Transfer ..........................................................................................................................21
Attendant Reverting...........................................................................................................................21
Recall Trunk Display..........................................................................................................................21
PARK HOLD.............................................................................................................................................22
CONFERENCE..........................................................................................................................................22
Add-On Conference...........................................................................................................................22
Multi-Line Conference .......................................................................................................................23
Internal Conference...........................................................................................................................24
LONG CONVERSATION WARNING (THREE MINUTES) ..................................................................................24
LONG CONVERSATION CUT-OFF...............................................................................................................24
BREAK-IN................................................................................................................................................24
Other Trunk Features ................................................................................................25
PBX COMPATIBILITY ................................................................................................................................25
PBX Night Mode................................................................................................................................25
PRIVATE LINE ..........................................................................................................................................25
TENANT SERVICE.....................................................................................................................................25
UNSUPERVISED CONFERENCE..................................................................................................................26
CALL TIMER.............................................................................................................................................26
DISA (TRUNK-TO-TRUNK) .......................................................................................................................27
Intercom Outgoing Call.............................................................................................28
INTERCOM CALL ......................................................................................................................................28
DIRECT STATION SELECTION ....................................................................................................................28
INTERCOM OFF-HOOK SIGNALING ............................................................................................................29
GROUP HUNT..........................................................................................................................................30
STEP CALLING.........................................................................................................................................30
CAMP-ON (CALLBACK).............................................................................................................................31
MESSAGE WAITING..................................................................................................................................31
PAGING...................................................................................................................................................33
FLEXIBLE STATION NUMBERING ................................................................................................................34
DUAL HANDSFREE HOTLINE .....................................................................................................................34
Intercom Incoming Call.............................................................................................35
INTERCOM ANSWER.................................................................................................................................35
CALL PICKUP...........................................................................................................................................35
MEET-ME ANSWER PAGING .....................................................................................................................36
MEET-ME CONFERENCE PAGING..............................................................................................................36
DO NOT DISTURB (DND).........................................................................................................................36
INTERCOM HOLD......................................................................................................................................37
INTERCOM CALL TRANSFER......................................................................................................................37
CALL FORWARD.......................................................................................................................................37
FOLLOW ME............................................................................................................................................37
EXECUTIVE DND.....................................................................................................................................37

Table of Contents
iii
Other Intercom Features...........................................................................................38
DOORPHONE...........................................................................................................................................38
DOOR LOCK CONTROL.............................................................................................................................38
ROOM MONITOR......................................................................................................................................39
Alphanumeric Display TEL Features .......................................................................40
TEXT MESSAGE.......................................................................................................................................40
Message Edit Mode...........................................................................................................................40
Selectable Display Messaging...........................................................................................................41
Broadcasting the Message at Later Time..........................................................................................42
DND Message ...................................................................................................................................43
Leave Message with MW ..................................................................................................................43
Camp-On Message............................................................................................................................44
Reverse Message..............................................................................................................................44
TIME AND DATE .......................................................................................................................................45
NAME STORING (TRUNK & STATION).........................................................................................................45
DIRECTORY DIALING ................................................................................................................................46
ALARM CLOCK.........................................................................................................................................47
STOPWATCH............................................................................................................................................47
BUSY LAMP FIELD....................................................................................................................................47
Other Features...........................................................................................................48
HANDSFREE (SPEAKER & MICROPHONE)..................................................................................................48
Speakerphone ...................................................................................................................................48
Microphone On/Off ............................................................................................................................49
REMIND CALL ON SLT..............................................................................................................................49
STATION MESSAGE DETAIL RECORDING(SMDR).......................................................................................50
DISA WITH AUDIO GUIDANCE...................................................................................................................50
EXTERNAL CALL FORWARD ON DISA........................................................................................................51
ONE-TOUCH FEATURE ACCESS................................................................................................................51
VOLUME CONTROL ..................................................................................................................................52
HEADSET OPERATION ..............................................................................................................................53
CALLER-ID..............................................................................................................................................53
Viewing Incoming Caller-ID Information............................................................................................54
Caller-ID Information Display.............................................................................................................54
Storing Caller-ID Information to the Caller-ID Table While on a Call.................................................55
Changing, Deleting, or Adding New Entries to the Caller-ID Table...................................................55
Making Outgoing Calls Using Caller-ID Table Bin Number...............................................................57
Searching the Caller-ID Table............................................................................................................57
Using the Searched Information Shown on the Display....................................................................58
Temporary Memory............................................................................................................................59
FAXU (FAX/VOICE ANNOUNCE UNIT) ......................................................................................................60
DUD with Automated Attendant.........................................................................................................60
Hold and Transfer to FAX Machine....................................................................................................62
Outgoing Call from FAX Machine......................................................................................................62
CHARTS ........................................................................................................................63
SYSTEM NUMBER PLAN ...........................................................................................................................63
SYSTEM FLASH RATES FOR LEDS (KTS)..................................................................................................63

Table of Contents
iv
Index...........................................................................................................................64
Memo..........................................................................................................................66

Location of Controls
1
Your Key Telephone
Note: Standard type Key Telephones (6BTD/12BTD) do not have Liquid Crystal Display, CHECK Key, CLEAR
Key, and LEDs on One-Touch Keys.
CHECK
CLEAR
LND OPAC
DC ICM
FLASH TRFR
SPK
DND/CONF
MIC HOLD
VOL.
10987
121110987
123456
123
5
7
0
9
64
8
123456
FLASH (Flash) Key
Speaker
Handset
CHECK (Check) Key
Line Keys
Liquid Crystal Display
VOL. (Volume Control) Keys
Dial Ke
y
s
One-Touch Keys (F Keys)
OPAC (Operation Access) Key
DC (Dial Control) Key
TRFR (Transfer) Key
SPK (Speaker) Key
DND/CONF
(
Do Not Disturb/Conference
)
Ke
y
HOLD (Hold) Key
MIC (Microphone) Key
Microphone
ICM (Intercom) Key
Indicator
CLEAR (Clear) Key
LND (Last Number Dial) Key

Using Your Telephone
2
Using Your Telephone
Your telephone’s Alphanumeric Display helps you use features and tells you about your calls. For example,
you can see the name of a co-worker who calls you. (You may be able to change the time and date on your
phone if it’s not correct. Turn to page 45 for more.)
Press a One-Touch Key for one-button contact with co-workers and outside callers, or when using certain
features. To learn how to program your One-Touch Keys, go to page 7.
Handsfree lets you place and answer calls by pressing SPK key instead of using the handset. The
Microphone picks up your voice for Handsfree calls.
For Single Line Telephone Users:
You can use most of the features. Feature access codes differ depending on the trunk access code (9 or 0).
Check with your supplier which dial plan you are set.
Symbols Used in This Manual
Display Key Telephone
6BTXD (with 6 Line keys)
12BTXD (with 12 Line keys)
Single Line Telephone
Standard Key Telephone
6BTD (with 6 Line keys)
12BTD (with 12 Line keys)
Calling a Co-Worker
You can dial a co-worker on the Intercom (page 28), or use Paging (page 33) if you don’t know where they
are.
Outside Calls
You can Answer Outside Calls that ring your phone or flash your line keys (page 14). Night Service (page
15) may change the way these same calls ring your phone.
To Place Outside Calls (page 4), use your line keys or dial codes. Once your call goes through, the Call
Timer (page 26) shows you how long you’re on the phone. You may be able to use Flash (page 10) to place
another call without losing your line.
Handling and Rerouting Your Calls
Use Hold (page 19) to have your call wait at your phone.
Have a call for a co-worker? Transfer it to them (page 20).
When you leave your desk, think about Call Forwarding your calls to someone else (page 16). Or, if you
want your callers to know where you are, set a Selectable Display Message at your phone (page 41).
The system may restrict you from using some of the features in this manual. Also, the features available
with system options are not much described in this manual. Check with your supplier to see which
features are available.

Using Your Telephone
3
When Your Call Can’t Go Through
Don’t just hang up when your call can’t get through to a co-worker! Use Camp On (page 31) to wait without
hanging up. Send your co-worker Intercom Off Hook Signaling (page 29) to let them know you’re waiting.
If you don’t have time to wait, leave a Callback request (page 31).
In a hurry? Think about leaving your co-worker a Message Waiting (page 31).
Placing Calls Quickly
Store numbers that you call often in Abbreviated Dial bins (page 6). You can easily dial the stored number
with just a few key presses. To quickly retry the number you just dialed, try Last Number Dialing (page 5).
If you’ll need to redial the number later on, let Saved Last Number Dialing (page 5) retain it for you.
When You Work In Groups
If you and your co-workers handle each other’s calls, you might want to have Hunt Groups (page 30).
Someone calling your group’s number goes through to the first available extension. If there is no answer at
that extension, a co-worker can try the next extension using Step Call (page 30). To answer a call already
ringing a co-worker’s phone, use Call Pickup (page 35).
If You Need Privacy
When you’re busy in your office and don’t want to be interrupted, use Do Not Disturb (page 36).
Before talking to someone at your desk while you’re on a handsfree call, try Microphone On/Off (page 49).
Your caller cannot hear your voice until you cancel Microphone Mute.
Have a Telephone Meeting
Conference (page 22) allows you to quickly set up a telephone meeting.
Use Meet-Me Conference (page 34) to set up a meeting which lets others join if they choose.
Optionally, you can also use Meet-Me Answer Page (page 33) to set up a meeting on a page zone.
To join two outside callers together and leave them to talk privately, use Unsupervised Conference (page
26).
Streamlining Your Telephone’s Operation
Your telephone provides you with options that can dramatically streamline the way you handle calls. For
example, you can use One-Touch Keys for one-button access to co-workers, outside calls, Abbreviated Dial
numbers and certain feature codes.
Are you a secretary for two people? Use Dual Handsfree Hotline (page 34). This allows one extension to
simultaneously call two other extensions. The ’secretary’ extension can make a voice announced Intercom
call over the speaker of both ’executive’ extensions. The users at the executive extensions can reply
Handsfree and all three parties can talk.
Tired of always reaching for the handset or cradling it under your chin while you type? Install a headset and
enable Headset Operation (page 53).
Personalizing Your Telephone
Don’t forget about that important meeting - set an Alarm Clock (page 47) to remind you.
Let the co-workers you call know who’s on the line. Go to Name Storing (page 45) and assign a name to
your extension. To have your phone beep every time you press a dial pad key, enable the Key Touch Tone
(page 11).

Trunk Outgoing Call
4


Specified Trunk Access
Trunk lines can be grouped into a maximum of 30 groups. The line groups assigned to each extension are
used for out-going calls. Up to two outgoing line groups can be assigned to an extension by system
programming. You can place outside calls on a particular line group by pressing Line key or dialing line
number.
1. Lift handset or press key.
2. Press a key. Hear dial tone.
1. Lift handset or press key.
2. Dial .
3. Dial two-digit line number. Hear dial tone.
4. Dial telephone number.
1. Dial 0 (or 9).
2. Dial two-digit line number. Hear dial tone.
3. Dial telephone number.
Single Step Access
Single Step Access allows you to obtain outside or intercom dial tone for an outgoing call in a single step,
without lifting the handset or pressing the SPK key.
- Do not lift handset.
1. Press a key. The Line key and SPK key light.
- Dial tone comes over the speaker.
- Do not lift handset.
1. Press key. ICM and SPK key light.
- Dial tone comes over the speaker.
Preselection
This feature permits access to a Trunk line or Intercom by lifting the handset or pressing the SPK key within
three seconds of pressing a Line or ICM key when Single Step Access is disabled.
1. Pressa or key.
2. Lift handset or press key within 3 sec.
- Trunk Line or Intercom is seized.
To make an outside call on a
particular line using Line key:
To obtain outside dial tone
using Single Step Access:
To obtain intercom dial tone
using Single Step Access:
SPK
LINE
SPK
9
LINE
ICM
LINE ICM
SPK
To make an outside call by
dialing line number:
To obtain outside dial
tone/Intercom dial tone using
Preselection:
0