NEC SL1100 User manual

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NEC SL1100
In-Mail User Guide
Phone: [phone] Fax: [phone]
172 Brisbane Road, Mooloolaba, Qld 4557
WILDWOOD (AUST) PTY LTD ACN 096 593 878 ABN 61 096 593 878

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GETTING STARTED – VOICEMAIL SETUP
ENTERING YOUR MAIL OX Without lifting handset press VM:xx soft key
Listen to the prompts or key ahead using the soft keys under the display
RECORD THE NAME OF YOUR INDIVIDUAL MAIL OX
 Following the menu Press MORE soft ey
 Press RcNam soft ey
THEN
 Press Rec soft ey (to Record)
 Press Lstn soft ey (to Listen)
 Press Del soft ey (to Delete)
THEN
 Press speaker ey to end
RECORD YOUR INDIVIDUAL HANDSET GREETING
Record an appropriate greeting to callers who reach your
Mailbox. There is the option of recording 3 separate greetings
you can utilize for different reasons, but only one at a time
can be active
eg. On holiday, out of office, in meeting etc.
Without lifting handset press VM:xx soft key
 Press Greet soft ey
 Press GR1 soft ey for Greeting 1
 Press Rec soft ey
 Press # to exit
 Press “5” to listen
 Press “7” to re-record new message
 Press “3” to delete
Note: Do not set a Security Code
Please note that we do not advise that you put a security code on your voicemail
box. If you forget your pin number, the voicemail box has to be reset.

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SET UP TIPS
Keep your greetings current: Change them as often as necessary. If your greetings are current, callers are more
li ely to leave a message.
Personalise your greeting: Record your own greeting, include your first and last name, and if appropriate, your
department. Callers hearing your voice will feel more confident that you will receive their message.
Remember that In-Mail tells you the day and time each message was left: There's no need to as callers to
include this information in their message.
Encourage effective messaging: As callers to leave relevant information so that your return call will be
productive.
Record a clear and audible greeting: Initially, it may be helpful to write down your greeting. When recording,
remember to spea in a normal voice directly into the handset.
TO RECORD COMPANY NIGHT MESSAGE –
At reception main console dial into Voicemail (Press ey under VM:xx)
Press the More soft ey menu option
Press the Mgr soft ey menu option
Press the Instr soft ey menu option
Dial Message Number – 001 for Day Message
002 for Night Message
Follow menu on the screen or voice prompts – 5 to listen to message
- 7 to record
RECORDING COMPANY DAY MESSAGE – (VRS)
Leave handpiece in cradle
Press Speaker
Dial 616
To Listen - Press 5
To Record - Press 7
To Erase - Press 3
Enter the Message Number:
001 = Day Message
002 = Night Message
Record your message script (if option 7 selected)
Press # when you have finished recording

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TRANSFERRING CALLS TO VOICE MAIL
When an outside call is in progress:
 Press Hold
 Dial Extension number OR one-touch ext. ey
 Dial 8
 Press Transfer button
 Replace handset immediately
LEAVING AN INTERNAL MESSAGE ON CO-WORKERS VOICEMAIL
The extension can be busy, in DND or unanswered to leave a message:
 Lift Handset
 Dial Extension Number
 Dial 8
 Record message when prompted
DIVERTING CALLS TO YOUR VOICEMAIL IF YOU ARE USY OR NOT ANSWERING
The most frequent method of utilising voice mail is to have calls forwarded to your
voice mailbox when you are busy on another call, or are away from your phone.
To forward your phone:
Using your MENU softkey:
 Press Menu
 Press NEXT till you see Call Forwarding
 Press SELECT and you will see the forwarding condition
 Press NEXT till you get the condition you require Busy No Ans
 Press SELECT
 Press SET
 “Dial a set number” 200
 Press NEXT
 Select ALL calls
 Press SAVE
 Your display should now show the FWD /NA Destination

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RETRIEVING MESSAGES If you have received a new voice mail message – the indicator to the top right of the
phone will be flashing.
The VM:xx display will show how many messages are in the mailbox
To listen to messages:
Press VM:xx soft ey to enter your voice mailbox
The system and display will tell you how many new messages you have
Listen to the prompts or key ahead using the soft keys under the display
While you are listening to the message use the soft keys under the display to
control the message, ie Rewind, Redirect to another voicemail box etc
RETRIEVING YOUR VOICEMAIL MESSAGES OFFSITE
If you have direct indial to your handset:
•Dial your direct indial number
•When you are transferred into your voicemail and hear your greeting, press # # and your ext no
•You will then be able to listen to your new messages
If you do not have direct indial to your handset:
•If during the day, phone your main number, when reception answers get them to transfer you into
your voicemail box, when you hear your greeting dial # # and your extension number
•If during the night, phone your main number, when you hear the night greeting play, dial # and
your extension number.
LIVE RECORD Live record allows you to record a conversation with an outside caller and
direct it to your own or another user's mailbox. A live record one touch button
must be programmed.
With an outside call in progress:
 Press the Live Record utton that has been programmed on your handset
 A tone burst may be provided and the RECORD ey will light red to indicate that
recording is in progress. Display telephones will indicate recording functions.
 Press the END soft key to stop recording
 Replace the handset to terminate the call and message is saved as a voicemail
message in your mailbox.