NEC Electra mark II User manual

Account Code
All CoIl
AttendontColl
Automatic Collbock
Background Muslc-Set
Background Muslc-Concel
Collbock Messoge-Set
CoIl Forward All CoIls (set)
CoIl Forword All CoIls (verify)
CoIl Forward All CoIls (conce~
CoIl Forward Busy/No Answer (set)
CoIl Forward Busy/No Answer (verify)
CoIl Forward Busy/No Anwer (conce~
CoIl Forward All CoIls
Destlnotlon (set)
CoIl Forward All CoIls
Destlnotlon (verify)
CoIl Forword All CoIls
Destlnotlon (conce~
CoIl Forward Busy/No Answer
Destlnotlon (set)
CoIl Forword Busy/No Answer
Destlnotlon (verIfy)
CoIl Forword Busy/No Answer
Destlnotlon (conce~
CoIl Pork Access
Call Pick-Up Directed
Call Pick-Up Group
External Page Zone 1
External Page Zone 2
External Page Zone 3
Extemal Page All Zones
External Page Meet Me
Intemal Page Zone 1
Internal Page Zone 2
Intemal Page Zone 3
Intemal Page All Zones
Internal Page/All Call Meet Me
last Number Redial
Night Call Pick-Up
StatIon lockout Set/Cancel
Station Speed Dial Access
System Speed Dial Access
Tone Override
TrunkAccess
Trunk Queue
xxx = ExtensionNumber
NOtES:1.AI.- operatIons ~ prime nne ~ Isassigned the terminals p!1morv extension.
2.All access code! ~ CSIm18 stondord cx:cess codes t1(M! been molntalned

MONITORING AN OUTSIDE CALL
CALLING THEATTENDANT
.With terminal idle. depress CNF button. LEDflashes
.1st line button LEDoff- nooff-hook ringing
LEDon -off-hook ringing
.2nd line button LEDoff -voice announce provided
LEDon -tone ringing provided
.3rd line button LEDoff -ringing tone #1
LEDon -ringing tone #2
.After osslgnments are set. depress CNF button. LEDgoes off
PLACING AN OUTSIDE CALL
.Lift handset
.Dlallhe Trunk Access Code -
OR
.Lift handset
.Depress Idle outside lIne but1on
THEN
.Diallhe desired telephone number
OR
.Dial Station Speed DIal # (00-19)
OR
.Dial System Speed Dial # (20-99)
OR
.Depress * but1on for Last Number RedIal
ANSWERING AN OUTSIDE CALL
.ReceIve Incoming ringing cali
.Lift handset
.Depress flashing ANS button .
OR
.Lift handset
.Depress flashing lIne button.
ow,enrlnOnglInepreferenceIs0S1igned.thlsstepbnot~
.Establish handset connection as oufllned above
.Depress SPKRbutton. LEDlIghts
.Replace handset (adjust speaker volume If heeded)
.lift handset to resume conversation
.lift handset
.OlalO
.Lift handsel
.Dial desiredstatIonnumber
.Voice announce after hearing lone burslor hear rtngback
.Dial 110change valce announce 10ringing call
.ReceIve ringing or voice announce call
.LIft handset
.Depress flashing ANS button or extensIon button .
OR
.ReceIve voice page call
.Ensure MIC button LED Is lIt
.Respond handsfree
'When ringing lIne preference b assigned. this step b not required

HOLDING CALLS
TO SET A TRUNK QUEUE
After attempting to seize a C0/PBX lIne via dial access from an extension lIne and receMng busy tone.
because all of the trunks In that particular group are busy
.Dial Trunk Queue Access Code *1. receive confirmation tone
.Restore handset
,~"1J~;i.;;JfIiJ iIJ'C;" T --,;
'*1!,'C.,C,~..,,:\ "
RETRIEVING A CALL FROM CALL PARK
STEPCALL
.Lift handset, receive dial tone
.Dial desired station
.Receive busy tone
.Diallasf dlglf of next station number desired wtfhln fhe same 10'5group (I.e.,station 10515busy, then dial 0-4
or 6-9 to call station 100-104 or 106-109}
NOTEStep calls can be made la any sfat1onwhose fl"f and second dig", Onft1ecase of 3 d~t extension ",""be,,) are ft1esame os those
01the busy extension number prevIously dto~
.Ask other party to hold
.Depress HOLD button. held lIne button flashes. Thissame line button will flash on any other termlnqls
It appears These terminals can retrieve thls held call
OR
.Ask other party to hold
.Depress HOLD button 1wice. held line key flashes at your terminal but Is.busy (lItsteadily) at other terminals
where it appears. Only the terminal that set exclusive hold con retrieve that call
.lIft handset
.Depress held lIne button. converse
NOTE Unrelrleved hekj caUs (both normo~ held and exclus~1y held) will recoIl alter a preset lIme Interval A distinct tone and rapIdly
nulferlng LED Indk:ofe th~ recoil
Recall tone will occur when a trunk within the Trunk Group to which the queue was set becomes idle and the
station which set the queue Is also Idle
.LIft handset
.Depress flashing ANS button or 00 line button, receive dial tone
.Dial desired number
.Converse with party
NO1£StA Trunk~eue wi" be ooIomat1cal~cancened Wthe recoIl 10the extension Isnot onswered within a pre-progrommed time
Interval
2 A Trunk Queue will be cancelled by any attempt to access a CO/I'BX lIne via dkJI access from any extension. by the statIon whk:h
set the Trunk Queue.
3 TrunkQueuing cannot be accessed by o station that ~ assIgned lCR WthlsIsattempted. re-order tone wi" be heard
4 Recall wi" not occur ~tll the station that set the queue and ItsPrmory extension ore kjle.
Slnternol calls do not affect TrunkQueue
.Wlfh call in progress depress TRFbutton, receIve feature dial tone
.Call Isplaced on Consultation Hold
.Dial Call Park Access Code 4*
.Dial Call Park Location Number (0-9). receIve confirmation tone
OR
Ifthe Call Park Location Number dialed IsBusy (BusyTone ReceIved):
.Use step call to advance to an Idle call pork location, receIve confirmation tone
IIK)TE&1ConferencecalbonmorethononeUneKeycannotbepar\(ed
ZA four(~)partyconferencecannotbe par\(ed
.Lift handset, receIve dial tone
.Dial Call Park Access Code 4*
.Dial Call Park Location number (0-9) of the call to be retrieved; converse
OOTEAny can leflln Can Park for longer than a pfe-programmed Interval wtn recall on the primary extension of the slallan which parked
the can Thisrecan can be picked up by other slatlons In the sysiemvla [Xrected Can PIck-up

TRANSFERRING CALLS
CAMP-ON TRANSFER
ESTABliSHING A BROKERS CALL
-~
ANSWERING A TONE OVERRIDE
.With cali in process. depress TRFbutton. receive fealure dial tone
.Originol party isoutomatically held
.Dial the desired stotion number
.Voice announce after tone burst or. if ringing cali. wait for stotion to answer for announced transfer
.Depress TRFbutton or restore handset
.WIth call in progress.depressTRFbutton. receive feature dial tane
.Original call isautamatlcal~ held
.Dial the desired station number
.Receive call waiting tone
.Depress TRFbutton or restorehandset
.WIth call in progress, receive camp-on tone on handset
.Depress flashing ANS button
.First call's automatically held and camp-on isanswered
.By depressing ANS button you can alternate between both parties
.To release one party, depress RECALLbutton whIle connected. Then depress ANS button to return to other party
.With a call in progress. depress TRF button or the CNF button. receIve feature dial tone
.Oepress another extension or outside lIne button ond call the second party
.By depressing ANS button you can alternate between both parties
.To release one party. depress RECALL button whIle connected Then depress ANS button to return to other party
OR
.With a call in progress. depress TRF button or CNF button. receive feature dial tone
.Call the second party .
.By depressing ANS button you can alternate between both parties
.To release one party. depress RECAU button while connected Then depress ANS button to return to other party
.wOfiginol call ison an outside line buflan. added parly musl be an extension WOflginol coIl Ison an extension buflon. added parly can be an
extensk>n or on CXJIsidelIne
NOTEAny lime during brokers coIl. o conference con be establIshed !1,.depressing CNFkey
.WIth a callln progress, depress the CNF button. receIve feature dial tone
.Depress another extension or outside lIne button and call the second party
.When party answers, announce conference
.Depress CNF button Three party conference is established
.Repeat procedure to add fourth party
NOTENO more than 2 parties con be ~de "-
OR
.WIth a call in progress, depress CNF button. receIve feature dial tone
.Call the second party .
.When party answers, announce conference
.Depress CNF button Three party conference is established
.Repeat procedure to add fourth party
'Woriginol co" ison on outskje line OOtlof\ added porttes must be extensions Iforiglnol collls on extension button, added portles can be
extensions Ofoutside "-
NOTENo more than 2 pol lIes con be outskJe lInes
.After calling another extensionand receMng call wallIng tone
.Dial *0 to provide tone overrIde
.Walt for called extension to become Idle or fo answer
.WIth a callln progress. receIve an override tone
.Depress flashing ANS button and converse with overriding party
.By depressing ANS button you can alternate between original and overriding party
.To release one party. depress the RECALl button whIle connected. Then depress the ANS button to return to
the other party
.After calling a terminal equipped with a displayand receMng no answer.call wallIng tone.or busytone
.DIal * to leave a message Indlcallon on the terminal display
.Successful attempts to leave callbock messagesreceive confirmallon tone. Denied attempts rece~e an
errortone burst
.Restore handset

.--
~
--
.After calling another extensionand receMng call wolfing tone
.Dial *1
.Successful attempts to setautomatic callback receIveconflrmation tone.Denied attempts receIve an error
tone burst
.Restore handset
WHENBOTHTERMINALSIDLE
.Originating extensionrings
.Depress ANSbutton
.lift handset
.Call to other stalfonoccurs automaffcal~
GROUP
.Lift handset. receIve dial tone
.Dial Group Pick-up Access Code 6*
.The incoming ringing call ispIcked up
~1f Groopcanpk:k-updoesnotpk:k~-.,Ice announcecol~
DIRECTED
.Lift handset. receIve dial tone
.Dial Directed Call Pick-up Access Code 6#
.Dial extension number of terminal receMng ringing or voice announce call
NIGHT CALL PICK-UP
.WIth system In night mode
.Hear Incoming ring for outside call
.LIft handset
.DIal pick-up code 60
.Converse with outside party
TO SET
.Depress SPKRbutton. receive dial tone
.Dial Call Forward Access Code (41for Forward All Calls or 42 for
Forward Busy/No Answer)
.Dial the number of the extension where you want
your calls forwarded
.ReceIve confirmaffon tone
.Depress SPKRbutton
TO CANCEL
.Depress SPKRbutton. receIve dial tone
.Dial call Forward Access Code (41or 42)
.Dial*
.ReceIve confirmation tone
.Depress SPKRbutton
TO SET
.Depress SPKRbutton. receive diol tone
.Dial Call Forward Access Code (47 for Forward All Calls or 48 for Forward Busy/No Answer)
.Dial the extension number whose calls you want forwarded to you
.Dial your extension number
.Rece",e confirmalton tone
.Depress SPKRbutton
TO CANCEL
.Depress SPKRbutton. rece",e dial tone
.Dial Call Forward Access Code (47 for Forward All Calls or 48 for Forward Busy/No Answer)
.Diallhe extension number whose calls are forwarded 10you
.Dial*
.Rece",e confirmalton tone
.Depress SPKRbulton

EXTERNAL PAGING TO ANSWER
.Lift handset. receIve dial tone
.Dial Meet-me Answer Code 566
USING SAVE AND REPEAT
DO NOT DISTURB
~,
TO PAGE TO ANSWER
.lift handset, receive dial tone. Lift handset, receive dial tone
.Dial desired internal paging zone. Dial Meet-me Answer Code 556
551-Zone 1
552-Zone 2
553-Zone 3
554-AlIZones
550 -All Call
TO PAGE
.Lift handset. receIve dial tone
.Dial desired external paging zone
561 -Zone 1
562- Zone 2
563-Zone3
564 -All Zones
TO SAVE
.After originating an outside call. depress line button assigned as save & repeat button. LEDlIghts
TO REPEAT
.lift handset
.Depress lIt save & repeat button. LEDgoes off
.Number saved Isdialed again
.This number Isno longer saved unless you again depress save & repeat button.
TO SET
.Depress tine button osslgned as DND button, LEDlIghts
TO CANCEL
.Depress lIne button assigned as DND button, LEDIsoff
TO SET
.Depress SPKRbutton. receive dlol tone
.Dlol BGM Access Code 49
.Dial desired chonnel number (1or 2)
.Depress SPKRbutton. BGM Isheard
TO CANCEL
.Depress SPKRbutton. receIve dial tone
.Dial BGM Access Code 49
.Depress SPKRbutton. LEDgoes off. BGM Iscanceled
TO CHANGE PERSONALLOCKOUTCODE
.Depress SPKRbutton, receIve dial tone
.Dial AccessCode for lockout Code change, 59
.Dial current Personallockout Code
.Dial*
.Dial desired Personallockout Code (upto 10digits)
.Dial *, receIveconfirmation tone
.Depress SPKRbutton
TO LOCKOUTTERMINAL
.Depress SPKRbutton
.Dial AccessCode for lockout, 61
.Dial Personallockout Code, receIve confirmation tone
.Depress SPKRbutton
TO CANCEL LOCKOUT
.Depress SPKRbutton
.Dial lockout AccessCode, 61
.Dial Personallockout Code, receIve confirmation tone
.Depress SPKRbutton
VOICE MAll
.Lift handset,receIve dial tone
.Dial Voice Mall Number (63 Ifvoice mall hunt group Isassigned or IndMdual extension number may be
assigned)
.Follow voice mall equipment Instructions

MESS A, GE W'A ITING -
" 1'"\ ~-~~~~:~~~=::i::=
.Two types of messagewaiting are POSSible lMW LEDFlashes -voice mail message
MW LEDSteady -attendant message wailing (from DSS/BLF)
.Call the source of the message wailing indicalion. Attendant messages waiting will be cleared by the
attendant. Voice mall message waiting wIll be cleared when the voice mall messages are receIved
~
"'
.While on an outside call, depress TRFbutton, receIve feature dial lone
.Dial # #
.Dial Account Code. If number of digits In account code dialed equals preset number,
you are automatically reconnected to outside party
.If not automatically reconnected, depress ANS button for reconnection
.WIth terminal Idle, depress CNf buttan, LEDflashes
.Dial speed dial buffer number (00-19)
.Dial trunk access code
.Dial desired telephane number (use TRf button to Insert pauses)
.Depress CNf button, LEDgoes off

DSS/BLF LED INDICATIONS

~- ,
,"
. $\
".,
~ C!' ,;
,"' .
, ., ,
.lift handset
.Depress DSS button on the DSS/BlF console
.Voice announce after hearing tone burst
OR
.Depress DSS button again to change from voice to ring
OR
.Wait for called party to answer if ringing Is provided
TRANSFERRING CALLS
WITH CAtLIN PROGRESS
.Depress DSS button on the DSS/BLF console
.Voice announce after hearing tone burst
OR
.Depress DSS button again to change from voice to ring
OR
.Wait for called party to answer if ringing is provided
.Depress TRF button on the DSS/BLF
NOTt Ifcoiled extension ~ busy,depressing the TRANSFERbutton -.111camp the coil on to the busy extension
NIGHT TRANSFER
TO SET FROM THE DSS/BLF
.Depress NT button, LED lit
TO CANCEL
.Depress NT button, LED unlIt
TO SET/CANCEL FROM KEYSET VIA ACCESS CODE
.lift handset
.Depress primary extension button
.Dial Access Code 68
.Depress an Idle CO/PBX lIne button on the CO Add-on Module
.Lift handset
.Dial desired number
.Converse with called party
NOTEV-'1ena s1atIonspeed dialIng sequence (using # fo- t." speed dIal buffer number) foIk)W$o systemOfanother sfofl<M'1~
dkJIlng sequence. Itdoes not function unless the lost digit stored In the preceding speed dial buffer b *
ANSWERING
.Recewe Incoming ringing call
.Lift handset
.Depress C0/PBX lIne button on the CO Add-on Module associated with flashing LED.
OR
.Depress ANS button with flashing LED.
NOTEDepression of ANSbutlon wtth coil ~ progress places orIgInal coil on ~. wtth I-hokj LEDIndlcofl<M'1
NOTEPr- lIne cannot be assigned for a Mnebutton oppearlng on a CO Add-on MOdJIe
DIsplay 1o1111ndlcateCK XX for COlP8X I~ osslgned 10the CO Add-on Module
-Y"'en ringing lIne preference b ossigned. thb step Isnot needed

SYSTEM SPEED DIAL -~
TO PROGRAM
.Depress CNF button
.Dlol#
.DIal desired system speed dial buffer 20-99
.Dial Trunk Access Code -~ 9
.Dial telephone number
.Depress ANS button to enter programmed number
.Depress CNF button
TOVERIFY
.Depress CN~ button
.DIal #
.Dial desired system speed dial buffer 20-99
.Verify number displayed
.Depress CNF button
TO CANCEL
.Depress CNF button
.Dial#
.Dial system speed dial buffer 20-99
.Depress HOLD button
.Depress ANS button
.Depress CNF button
TO PAGE INTERNALLY
OR EXTERNALLY
.Lift handset
.Depress DSSbutton on the DSS/BLFconsole assigned for paging
.Announce page
.Hang up or walt for "meet me" reply
MESSAGE WAITING
TO SET/CANCEL:
.Depress DSSbutton on the DSS/BLFconsole assigned for Messoge WallIng
.Depress DSSbutton for extension requiring a message Indication, green LEDlIt to set, LEDoff to cancel.
.Depress DSSbutton assigned for Message WallIng
TO CANCEL ANOTHER STATION'SLOCKOUT ASSIGNMENT
.Depress SPKRbutton
.Depress primary extension button
.Dial Access Code, 62
.Dial extension number for which station lockout cancellation is required
.ReceIve confirmation tone
.Depress SPKRbutton
NOTETosetstottonlockoo!secretcooe todefou".repeatobI:Neprocedure
CO TRUNK SELECTION AND TEST -I
.Depress Primary Extension line button i
.lift handset or depfess SPKRbutton to receIve dial tone
.Dial Selection Access Code 67
.Dial Trunk Number (01-40) to be selected
.If the selected CO Trunk was Idle ond In good working order when selected. dial tone will be heard Digits
dialed will appear in the L~
~f the CO trunk select~. BusyTone will be heard
OR (
.,f the CO trunk number selected is not installed. Re-order tone will be heard
.Restore handset or depress SPKRbutton to end testing. Repeat the above steps to test each CO Trunk
circuit as required
NOTEMFRcircuitscon 000 be tested.butthismustbe performedfrom0 SIngleline Telephone
CO TRUNK AND MFR CIRCUIT BUSV
OUT /RESTORE
.Depress SPKRbutton. to receIve dial tone
.Dial Busy Out/Restore Access Code 57
.Dial Trunk Number (01-40) or MFR circuit number (41-56) to be busied out or restored
.Dial II to busy out the selected circuit
OR
.Dial * to restore the selected circuit from Busy Out
.Depress SPKRbutton to return to normal operation

'\
.Depress SPKRbutton
.Depress primary extension button
.DIal Access Code (44: All call. 45' Busy/No Answer)
.Dial source extension number (extension calls forwarded from)
.Dial destination extension number (extension where calls are to be forwarded)
.Receive confirmation tone
.Depress SPKRbutton
TO VERIFY
.Depress SPKRbutton
.Depress primary extension button
.Dial Access Code (44: All call. 45. Busy/No Answer)
.Dial source extension number
.Verity display
.Depress SPKRbutton
TO CANCEL;
.Depress SPKRbutton
.Depress primary extension button
.Dial Access Code (44' All call. 45: Busy/No Answer)
.Dial source extension number
.Dial*
.Receive confirmation tone
.Depress SPKRbutton
CLOCK/CALENDAR
TO SET
.Depress CNF button
.Dial*
.Dial hour (enter two digits)
.Depress station DSS button 20
.Dial minute (enter two digits) See Note
.Depress station DSS button 20
.Dial date (enter two digits)
.Depress station DSS button 20
.Dial month
.Depress lIne button 1= Jan. 2= Feb. 3= March. etc.
.Depress station DSS button 20
.Dial year (enter two digits)
.Depress ANS button to enter
NOTEIfon~ 1hetime bto be changed.depressANSOOtton10enler
'"".-"'-7..