Your call can wait at your phone . . .
Hold
1. Do not hang up + .
•Your co-workers can retrieve your
System Hold calls. To place the call on
Exclusive Hold, press HOLD twice.
•Intercom calls automatically go on
Exclusive Hold when you press HOLD.
1. or lift handset.
2. Press flashing , OR
2. if the call was not on a line/loop key
(or was an Intercom call).
•You may be able to press ICM +*4 +
line number (e.g., 01) to pick up a call
on Hold at a co-worker’s phone.
Send the call you’re on to a co-worker . . .
Transfer
1. + Dial your co-worker’s extension.
•To transfer the call to Voice Mail, press
MW after dialing your co-worker.
OR
1. (Hotline or Call Coverage).
Park a call in orbit
1. + + System Park Orbit (60-69).
•If you hear busy, press ICM and try
another orbit.
•To Page, press ICM, dial * 1 and the
zone number (1-7, 0 for all call).
2. Hang up.
Park your current call
in a system orbit so
your co-workers can
pick it up:
Send (Transfer) your
current call to a
co-worker:
Easily retrieve a call
from Hold:
Use System Hold
instead of leaving the
handset off-hook:
Handling Your Calls
User Programmable Features
To program a feature, press 
#
 and the feature s code. For example, to enable incoming Paging, press 
#
 and dial 
V
 
P
 
Y
, 
then 
SPK
 to hang up. The underlined codes (e.g., #RC) are for systems prior to 02.00.00.
Feature Mnemonic Operation
DSS #BLF #BLF + Press DSS key + HOLD + Enter extension +VOL Up + Pro-
gram another key or SPK to exit.
Headset #HS #HS +Yto enable or Nto disable + SPK to exit
Hotline #HL #HL + Press ashing Hotline ke y + Enter extension for new Hotline 
partner + HOLD + Program another Hotline key or SPK to exit.
Off Hook Signaling #OHS #OHS + Select mode (C=Outside line, D=DSS, I=ICM) + Select 
option (see below) + SPK to exit.
Outside line options: 
C
=Camp On tone, 
O
=Off Hook Ringing, 
0
 = None
Intercom options: C=Camp On, O=Off Hook Ringing,V=Voice 
Over, 0= None
DSS Options: C=Camp On, O=Off Hook Ringing, 0= None
Paging (Incoming) #VP #VP +Yto enable or Nto disable + SPK to exit.
Prime Line Assignment #PLA #PLA + Press one of your ashing programmable ke ys or ICM + 
SPK to exit.
Programmable Function 
Key Assignments #KP #KP + Press key you want to program + HOLD + ICM + PressVOL 
Up orVOL Down to select key option + HOLD + (Enter any addi-
tional data, if required + HOLD)+ Press VOL Up or VOL Down to 
select another key to program, or CONF + SPK to exit.
Programmable Function 
Key Ringing #RAC
#RC Call Coverage Keys: #RAC + Call Coverage Key repeatedly to select 
ringing mode + SPK to exit.
Call Coverage Keys ash as follows: Lamp only=On red, Immediate 
ring=On green, Delay ring=Fast ash green.
#RAL
#RL Outside Line Keys: #RAL + Line Key repeatedly to select ringing 
mode + SPK to exit.
Line keys ash as follo ws: Lamp only=On red, Immediate ring=On 
green, Delay ring=Fast ash green, Night ring=Slo w ash green.
#RAP
#RG Group Call Pickup Keys: #RAP + Group Call Pickup Key repeatedly 
to select ringing mode + SPK to exit.
Group Call Pickup Keys ash as follo ws: Lamp only=On red, Imme-
diate ring=On green, Delay ring=Fast ash green.
Ringing Line Preference #RLP #RLP +Yto enable or Nto disable + SPK to exit.
Speed Dial, Personal #SP #SP + Press bin key (for bins 701-710) or DIAL then bin key (for 
bins 711-720) + HOLD + Enter outside line (e.g., 1), line group 
(90-98), or ICM for Intercom feature + HOLD + Number to store + 
HOLD + Name + HOLD + Press another bin key or SPK to exit.
Speed Dial, System #SP #SP + Dial System Speed Dial bin number (e.g., 200) + HOLD + 
Enter outside line (e.g., 1), line group (90-98),or ICM for Intercom 
feature + HOLD + Number to store + HOLD + Name + HOLD + 
Press another bin key or SPK to exit.
Time and Date #TD #TD + Enter time in 24-hour clock using hours (2 digits), minutes (2 
digits) and seconds (2 digits) + HOLD + Enter date using month (2 
digits), day (2 digits) and year (4 digits) + HOLD + SPK to exit.
Voice Announce (for your 
incoming Intercom calls) #VA
#IV, #IR #VA +Vfor voice announce or Rfor ring + SPK to exit.