NEC NEAX2400 ICS Specification sheet

NDA-24245
ISSUE 2
STOCK # 200890
Hotel Features and Specifications
®
MAY, 2000
NECAmerica,Inc.

LIABILITY DISCLAIMER
The information contained in this document is specific to Dterm Series E only.
Throughout this document, references to “Console” or “Attendant Console”
imply a Hotel Console. Most features described in this manual require a Hotel
Console. However, some features (including A-57, A-73, I-23, P-34, and V-16)
can also be performed using a Business Console.
Minimum firmware may be required. Contact NEC Engineering for additional
information.
NEC America, Inc. reserves the right to change the specifications, functions, or
features, at any time, without notice.
NEC America, Inc. has prepared this document for use by its employees and
customers. The information contained herein is the property of NEC America,
Inc. and shall not be reproduced without prior written approval from NEC
America, Inc.
NEAX and Dterm are registered trademarks of NEC Corporation.
Copyright 1998, 1999, 2000
NEC America, Inc.
Printed in the U.S.A

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NEAX2400 IMX
Hotel Features and Specifications Revision Sheet 1/2
NDA-24245 ISSUE 2
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Hotel Features and Specifications Revision Sheet 2/2
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NDA-24245
ISSUE 2
MAY, 2000
NEAX2400 IMX
Hotel Features and Specifications
Feature List
Page
NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2 Page i
A-10 Automatic Wake-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
A-10D Automatic Wake-Up Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
A-15 Announcement Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
A-25 Attendant Console With Hotel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
A-26 Audit Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
A-48 Automatic Message Waiting Lamp Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
A-57 Alert Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
A-58 Automatic Wake-up – Hotel Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
A-73 Automatic Multiple Attendant Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
A-74 Answering Camp-On/Call Hold Calls By Switchhook Flash . . . . . . . . . . . . . . . . . 39
A-75 Automated Guest Station Voice Mail Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . 41
B-26 Busy Status – Hotel Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
C-19 Calendar Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
C-23 Check-In/Checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
C-32 Calling Station Number Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
C-71 Called Number Display – Hotel Attendant Console . . . . . . . . . . . . . . . . . . . . . . . 49
C-72 Connecting Room Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
C-147 Call Information Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
D-11 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
D-11D Do Not Disturb - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
D-15 Day/Night Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
D-23 Direct Page Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
D-24 Direct Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
D-25 Direct Service Set/Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
D-26 Direct Station Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
D-88 Directory Assistance Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
D-89 Direct Selection – Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
D-105D Dterm With Hotel Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
D-107 Direct Data Entry – Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
D-150 Double Suite Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
D-151 DND/MW Lamp Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
E-21 Emergency Call Monitor – Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
G-1 Guest/Administrative Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
G-4 Group Service Through PMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
G-5 Guest Name Display Through PMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
G-6D Guest Name Display – Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
G-7D Guest Information Display – Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
G-8 Guest Information Display – Hotel Attendant Console . . . . . . . . . . . . . . . . . . . . . 89
G-9 Guest Information Display – PMS Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

NEAX2400 IMX Hotel Features and Specifications
Page ii NDA-24245, Issue 2
Feature List (Continued)
Page
G-11 Guest Room Calling – Hotel Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
G-21 Group Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
G-24 Guest Station - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
H-8 House Phone/Hot Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
H-22 Feature Transparency Over CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
I-23 Inter-Position Transfer 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
L-27 Language Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
M-6 Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
M-22 Maid Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
M-51 Manual Switching Of C.O. Incoming Call Destination . . . . . . . . . . . . . . . . . . . . . 112
M-68 Maid Status - Answerback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
O-6 Off-hook Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
O-9 Overtime Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
P-8 Printer Control – Hotel Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
P-27 PMS Interface – BISYNC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
P-29 PMS Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
P-34 Paging Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
R-9 Room Cutoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
R-10 Room Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
R-17 Room Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
S-17 Split Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
S-32 Screening (Split Hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
S-49 Service Call Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
S-74 Secretarial Service – Guest Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
S-75 Suite Room Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
S-128 2nd Wake-up Call – Same Guest Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
T-13 Toll Terminal Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
T-21 Timing Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
V-16 Voice Mail Service Via Message Center Interface (MCI) . . . . . . . . . . . . . . . . . . . 141
W-2 Wake-up Announcement – Headstart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2 Page iii
List of Figures
Figure Page
1 Key Allocations of Desk Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2 Display Area of Attendant Console and Desk Console . . . . . . . . . . . . . . . . . . . . . . . 49
3 Console Lamps Used for Connecting Suites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
4 Key Pattern on the Attendant Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
5 Key Pattern on the Desk Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
6 Example of 16-Button Dterm on a Front Desk Console. . . . . . . . . . . . . . . . . . . . . . . . 71
7 Example of Single/Double Suite Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
8 LCD display on Special Administration Station Dterm. . . . . . . . . . . . . . . . . . . . . . . . . 83
9 DSS Key/Station Correspondence and Lamp Indications . . . . . . . . . . . . . . . . . . . . . 92
10 Example of Display for Call Origination —
from Attendant Console and Desk Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
11 Example of Display for Call Origination from Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . 99
12 Call Termination on Attendant Console, Desk Console,
Special Administration Dterm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
13 Example of Service Feature Setting — Attendant Console
and Desk Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
14 Check-In/Checkout Keys Replaced by Secretary
Service Set/Reset (SCS, SCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
15 DSS Busy Lamps on Attendant Console and Desk Console . . . . . . . . . . . . . . . . . . . 133

NEAX2400 IMX Hotel Features and Specifications
Page iv NDA-24245, Issue 2
List of Tables
Table Page
1 Special Services Requiring Access Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Example of Dial Access Numbering Plan for Administration Station . . . . . . . . . . . . . 6
3 Example of Dial Access Numbering Plan for Guest Station. . . . . . . . . . . . . . . . . . . . 7
4 Standard Service Abbreviations on Dterm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
5 Available Hospitality Service Over CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2 Page v
NEAX2400 IMX Hotel Features
LEGEND
X – Available
— – Not Applicable
N – Not Available
→
→→
→– Feature carried over to next software series
Index Feature Description Series 7300 Series 7400
Non-
Network FCCS Non- Network FCCS
A-10 Automatic Wake-Up XX→→
A-10D Automatic Wake-Up Dterm XX→→
A-15 Announcement Service X—→—
A-25 Attendant Console With Hotel Functions XN→N
A-26 Audit Reports XX→→
A-48 Automatic Message Waiting Lamp Off XX→→
A-57 Alert Service XN→N
A-58 Automatic Wake-up – Hotel Attendant XN→→
A-73 Automatic Multiple Attendant Recall XN→N
A-74 Answering Camp-On/Call Hold Calls By Switchhook Flash X—→—
A-75 Automated Guest Station Voice Mail Retrieval X—→—
B-26 Busy Status – Hotel Attendant XX→→
C-19 Calendar Display X—→—
C-23 Check-In/Checkout XX→→
C-32 Calling Station Number Display XX→→
C-71 Called Number Display – Hotel Attendant Console XX→→
C-72 Connecting Room Service XN→N
C-147 Call Information Display XN→N
D-11 Do Not Disturb XX→→
D-11D Do Not Disturb - Dterm
Note: Different from Business. XX→→
D-15 Day/Night Class of Service XN→N
D-23 Direct Page Connection X—→—
D-24 Direct Paging X—→—
D-25 Direct Service Set/Reset XX→→
D-26 Direct Station Selection X—→—
D-88 Directory Assistance Interface XN→N
D-89 Direct Selection – Outside X—→—
D-105D Dterm With Hotel Function XX→→

NEAX2400 IMX Hotel Features and Specifications
Page vi NDA-24245, Issue 2
D-107 Direct Data Entry – Station XN→N
D-150 Double Suite Room XN→N
D-151 DND/MW Lamp Control XX→→
E-21 Emergency Call Monitor – Attendant XN→N
G-1 Guest/Administrative Service XX→→
G-4 Group Service Through PMS XX→→
G-5 Guest Name Display Through PMS XX→→
G-6D Guest Name Display – Dterm XX→→
G-7D Guest Information Display – Dterm NNNN
G-8 Guest Information Display – Hotel Attendant Console XN→N
G-9 Guest Information Display – PMS Terminal XN→N
G-11 Guest Room Calling – Hotel Attendant XX→→
G-21 Group Restriction XN→N
G-24 Guest Station - Dterm XX→→
H-8 House Phone/Hot Line X—→—
H-22 Feature Transparency Over CCIS X—→—
I-23 Inter-Position Transfer 2 XN→N
L-27 Language Service XX→→
M-6 Message Waiting XX→→
M-22 Maid Status XX→→
M-51 Manual Switching Of C.O. Incoming Call Destination XN→N
M-68 Maid Status - Answerback XN→N
O-6 Off-hook Alarm XX→→
O-9 Overtime Call XX→→
P-8 Printer Control – Hotel Attendant Console XX→→
P-27 PMS Interface – BISYNC XX→→
P-29 PMS Interface XX→→
P-34 Paging Console X—→—
R-9 Room Cutoff XX→→
R-10 Room Status XX→→
NEAX2400 IMX Hotel Features (Continued)
LEGEND
X – Available
— – Not Applicable
N – Not Available
→
→→
→– Feature carried over to next software series
Index Feature Description Series 7300 Series 7400
Non-
Network FCCS Non- Network FCCS