NEC DS2000 IntraMail User manual

920-244A
Using Your Single Line Telephone
Lift the Handset to place
and answer calls.
Ring Indicator Lamp
flashes as telephone rings.
Use the Dial Pad when placing
outside calls and using features. Due to the flexibility built into the
system, your Dialing Codes may differ
from those in this guide. Check with your
communications manager and make a
note of any differences.
In this guide, hookflash means to press
the hookswitch for about 1/2 second,
then release it.
ST4 Telephone Shown
Flash (ST4 Only)
While on a call, press FLASH instead of
pressing and releasing the hookswitch.
Last Number Redial
Lift handset and press LND (ST4 only)
or dial
# 5 to redial your last call.
Volume Control (ST4 Only)
Use the three-position volume
control to set the loudness of ringing.
Dial Mode Switch (ST4 Only)
[On bottom of phone.]
Soft
Medium
Loud
DP Dial Pulse
Tone Dialing
MF
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Placing an Outside Call . . .
1. Lift handset.
• Listen for dial tone.
2. + Outside number.
• You may have to dial a line group num-
ber (0-8) before your outside number.
• When behind a PBX, you may have to
dial another 9 before your number.
OR
2. + Line number (e.g., 01) +
Outside number.
• When behind a PBX, you may have to
dial 9 before your number.
OR
2. + Line number (e.g., 01) +
Outside number.
• When behind a PBX, you may have to
dial 9 before your number.
Calling a Co-Worker, Voice Mail and Paging . . .
1. Lift handset.
2. Dial co-worker’s extension number.
• If you hear ringing, wait for an
answer. If you hear two beeps, begin
speaking (or dial 1 to have call ring).
OR
2. For Paging, dial + 0 for All Call
or 1-7 for zones.
OR
2. To call your mailbox, dial .
Dial using the
Intercom:
WXYZ
WXYZ
Dial codes for outside
lines:
Placing Calls
If your call doesn’t go through . . .
Camp On and Callback
1. to Camp On (wait without hanging up).
•(Intercom calls) When you hear ringing,
wait for the called party to answer.
•(Outside calls) When you hear new
dial tone, place your call again.
OR
1. and hang up to leave a Callback for
a free line or extension.
•Wait for the system to call you back.
2. Lift handset when the system rings you back.
•(Outside calls) Place your call again.
•(Intercom calls) Speak to co-worker.
Message Waiting (If you don’t have Voice Mail)
1. Do not hang up + .
•Your co-worker’s MW flashes fast.
•If your system has Voice Mail, dialing
8 lets you leave a message in your
co-worker’s mailbox instead.
1. Lift handset + .
To answer a Message
Waiting left for you:
Leave a Message
Waiting when your
co-worker doesn’t
answer:
When you hear
system busy, use
Camp On or Callback:
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Tones you may hear . . .
Answering Outside Calls . . .
1. Lift handset.
Answering Intercom Calls . . .
1. Lift handset to speak.
Picking up calls not ringing your phone . . .
1. Lift handset.
2. + UNA code (01-04).
• Dial the lowest code first (e.g., 01). If
you hear busy, try the next highest
number (e.g., 02).
1. Lift handset.
2. + Co-worker’s extension.
Have a telephone meeting (Conference) . . .
1. Place or answer call.
2. Hookflash + Dial extension or trunk you
want to add to Conference.
• Wait for called party to answer.
3. Hookflash + .
• Repeat steps 2 and 3 to add additional
parties to the Conference.
Use Conference to
have a telephone
meeting:
When a call is ringing
a co-worker’s phone:
If a call is ringing
after hours:
Listen for one
long ring:
Listen for two
short rings:
Answering Calls
To pick up a call ringing your pickup group:
Lift handset + ✻ #
Group Call Pickup:
To set up a Meet Me Conference:
Lift handset + Page parties and announce Meet
Me Conference code (#11 or #12) + Hang up +
Lift handset + Dial announced code (#11 or #12)
To join a Meet Me Conference:
Lift handset + Dial announced Meet Me
Conference code (#11 or #12)
Meet Me Conference:
An outside call is directly ringing your phone. Just
lift the handset to answer.
An intercom call is ringing your phone. Just lift
the handset to answer.
This means you made a mistake in placing a call
or using a feature. Hang up and start over.
Error (fast busy) tone:
One long ring while idle:
Two short rings while
idle:
Quick Reference for Other Features
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Handling Your Calls
To use: Lift handset + + Bin (01-20)
PQRS
Personal Speed Dial Directory
Bin Stored Speed Dial Number
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
NEC America, Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
TEL: [phone] FAX: [phone]
cng.nec.com
Your call can wait at your phone . . .
Hold
1. Do not hang up + Hookflash.
2. (Optional) Hang up.
•This puts your outside call on
Exclusive Hold.
1. Lift handset.
2. .
•You may be able to lift the handset +*4
+ line number (e.g., 01) to pick up a
call on Hold at a co-worker’s phone.
Transferring your calls . . .
Transfer
1. Hookflash + Dial your co-worker’s
extension number.
•To transfer the call to the Voice Mail
Automated Attendant, dial the Voice
Mail master number.
2. (Optional) Announce the call when your
co-worker answers.
3. Hang up.
1. Lift handset.
2. + Your co-worker’s extension.
1. Stay on the line.
•The call automatically connects.
To answer a call
transferred to you:
To retrieve the call if
your co-worker
doesn’t want it:
Send (Transfer) your
call to a co-worker:
PQRS
Easily retrieve a call
from Hold:
Use Hold instead of
leaving the handset
off-hook:
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Forward your calls to a co-worker . . .
1. Lift handset + .
2. Dial Call Forwarding type:
0 = Cancel forwarding
2 = Busy/No answer
4 = Immediate
6 = No answer
3. Dial destination extension, 0 for your oper-
ator, or the Voice Mail master number.
4. Hang up.
While at your desk,
forward your calls to a
co-worker or Voice
Mail:
Park a call in orbit . . .
1. Do not hang up.
Park a call in a System Orbit
2. Hookflash + + System Park Orbit.
•System Park Orbits are 60-69.
OR
Park a call at an extension (Personal Park)
2. Hookflash + + Co-worker’s
extension number (e.g., 300).
3. Page your co-worker to pick up the call.
•For Paging, dial
✻ 1 + 0 for All Call
or ✻ 1 + 1-7 for zones.
4. Hang up.
1. Lift handset.
For a Call Parked in a System Orbit
2. + System Park Orbit.
•System Park Orbits are 60-69.
OR
For a Call Parked in a Personal Park Orbit
2. + Announced extension.
Or pick up a call a
co-worker parked
for you:
Park a call in orbit so a
co-worker can pick it
up:
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Quickly dial co-workers and outside calls . . .
System Speed Dial
(Your phone cannot store System Speed Dial
numbers. Your communications manager can
tell you more about your company’s System
Speed Dial numbers.)
1. Lift handset.
2. + System Speed Dial bin.
•System Speed Dial bins are normally
200-299.
Personal Speed Dial
(Your phone cannot store Personal Speed
Dial numbers. Ask your communications
manager to store your Personal Speed Dial
numbers for you.)
1. Lift handset.
2. + Personal Speed Dial bin.
•Personal Speed Dial bins are 701-720.
Last Number Redial
1. Lift handset.
2. Dial + .
•The system automatically selects a
line from the same group as your
original call.
To quickly redial your
last outside call:
To dial your stored
Personal Speed Dial
numbers:
To dial your stored
System Speed Dial
numbers:
Analog Single Line (SLT)
Quick Reference Guide
Placing Calls Quickly
80000SLT03
April 2001
Printed in the U.S.A. (2562)
80000SLT03_01.QXD 3/13/01 12:11 PM Page 11