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Service: 604 -856- 9155
Dial Out
Lift handset or press Speaker key
Dial 9(system will automatically grab an available line for you)
Note: When using the Speaker Phone you must have your MIC key lit red in order for the caller to HEAR
you, turn the MIC key off if you would like to Mute the Speaker
Transfer a Call
With an active call, Press Transfer key
Dial extension number or 9+ phone number, announce call (optional)
Hang up for call to be transferred
Note: press 7after the extension to transfer call directly to voicemail
Intercom Calls
Lift handset or press Speaker key
Dial extension number (if employee is on the other line you will get a busy and ring tone together)
Note: Press 7after the extension to transfer call directly to voicemail
Paging (if Applicable)
Lift handset
Press pre-programmed Page key OR
Dial 51 for all sets
Dial 55 for overhead speakers –if Applicable
Dial 59 for both sets and overhead speaker
Announce Call
Hang Up
Last Number Redial
Press Redial key then *
Conference Calls
Make or receive first CALL (internal or external), when the call is connected,
Press the Conf key
Make or receive second call (internal or external)
Press the Conf key again
Call Forward
Press Call Fwd Key (Or Feature 60)
Enter 300 (for calls to go immediately to your voicemail) or another extension number
Press Speaker
To Cancel: Press Call Fwd Key (Or Feature 69)
Press Speaker