NEC UNIVERGE NEAX 2000 IPS User manual

Dterm Series i / Dterm IP
USER GUIDE

LIABILITY DISCLAIMER
NEC Business Solutions Ltd. reserves the right to change
the specifications, functions, or features, at any time,
without notice.
NEC Business Solutions Ltd. has prepared this
document for use by its employees and customers.
The information contained herein is the property of
NEC Business Solutions Ltd. and shall not be
reproduced without prior written approval from NEC
Business Solutions Ltd.
Copyright 2004
NEC Business Solutions Ltd.
Printed in Australia
WARNING
The earpiece of this instrument can magnetically attract objects, and thus could cause ear injuries.

i
TABLE OF CONTENTS
KEYS AND LAMPS.............................................................................1
LOGIN OPERATION (Dterm IP only)..................................................7
LOGOUT OPERATION (Dterm IP only)..............................................7
TERMINAL SETUP WITH THE FEATURE KEY.................................8
TO ORIGINATE AN OUTSIDE CALL VIA EXTENSION LINE KEY....9
TO ORIGINATE AN INTERNAL CALL................................................9
OUTSIDE LINE APPEARANCE .........................................................9
TO ORIGINATE A CALL USING ONE-TOUCH BUTTONS..............10
AUTOMATIC IDLE RETURN............................................................10
TO ORIGINATE A CALL USING SPEED CALLING
(INDIVIDUAL/GROUP) .....................................................................11
ACCOUNT CODE.............................................................................11
FORCED ACCOUNT CODE.............................................................11
AUTHORIZATION CODE .................................................................12
ORIGINATING A VOICE CALL.........................................................12
TO ANSWER A VOICE CALL HANDS FREE...................................12
AUTOMATIC INTERCOM.................................................................12
MANUAL INTERCOM.......................................................................13
DIAL INTERCOM..............................................................................13
DIAL BY NAME USING SYSTEM SPEED DIALING ........................14
DIAL BY NAME USING STATION SPEED DIALING........................14
TO SAVE A NAME & NUMBER TO STATION SPEED DIALING.....15
TO PLACE A CALL ON HOLD .........................................................15
TO PLACE A CALL ON EXCLUSIVE HOLD ....................................16
TO TRANSFER A CALL ...................................................................17
CONFERENCE.................................................................................17
TO ESTABLISH A BROKER CALL...................................................17
CALL BACK (STATION) ...................................................................18
TO ANSWER A CAMPED-ON CALL ................................................18
TO SET CAMP-ON (TRANSFER METHOD)....................................18
CAMP-ON (CALL WAITING METHOD)............................................19

ii
CALL PARK (SYSTEM) ....................................................................19
CALL PICKUP (GROUP) ..................................................................20
CALL PICKUP (DIRECT)..................................................................20
OUTSIDE LINE QUEUING (FROM EXTENSION DIAL TONE).......21
TIMED QUEUING (OUTSIDE LINE ONLY) ......................................21
EXECUTIVE OVERRIDE..................................................................21
LAST NUMBER REDIAL ..................................................................22
CID CALL BACK...............................................................................22
CALL FORWARDING-ALL CALLS ...................................................23
CALL FORWARDING BUSY ............................................................24
CALL FORWARDING -NO ANSWER...............................................25
CALL FORWARDING DESTINATION .............................................25
CALL FORWARDING-LOGOUT (Dterm IP only)..............................26
TO SAVE AND REPEAT A NUMBER...............................................27
INTERNAL ZONE PAGING WITH MEET-ME PAGE........................27
BOSS/SECRETARY CALLING.........................................................28
BOSS/SECRETARY OVERRIDE .....................................................28
DO NOT DISTURB ...........................................................................30
TIMED REMINDER...........................................................................30
PRIVACY RELEASE.........................................................................31
RETURN MESSAGE SCHEDULE....................................................31
MESSAGE KEY................................................................................32
NAME DISPLAY ...............................................................................33

iii
Face Layout
D
term
2DT
(2-LINE NON DISPLAY)
2
5
8
0
TUV
JKL
ABC 3
6
#
9
DEF
MNO
WXYZ
1
4
7
GHI
PQRS
Speaker
Answer
Redial
Recall
Feature
Mic
Conf
Hold Transfer
Call Indicator Lamp
Dedicated Function Key
s
Microphone
Speaker
Programmable Keys

iv
Dterm4D IP
(4-LINE WITH DISPLAY)
Speaker
Answer
Mic
Transfer
Redial
Recall
Feature
Conf
3
DEF
6
MNO
2
ABC
5
JKL
1
4
GHI
9
WXYZ
8
TUV
7
PQRS
0#
Hold
Exit
Help
Lift
D
term
IP
Call Indicator Lamp
LCD (Liquid Crystal Display
)
Dedicated Function Keys
Programmable Keys
Speaker
Soft Keys
Microphone

v
Dterm8D and Dterm8D IP
(8-LINE WITH DISPLAY)
Exit Help
2
5
8
0
OPER
TUV
JKL
ABC 3
6
#
9
DEF
MNO
WXYZ
1
4
7
GHI
PQRS
Directory
Message
Speaker
Answer
Redial
Recall Feature
Mic
Conf
Hold Transfer
Call Indicator Lamp
Soft Keys
Dedicated Function Keys
Microphone
Speaker
LCD (Liquid Crystal Displa
y)
Programmable Keys

vi
Dterm16D and Dterm16D IP
(16-LINE WITH DISPLAY)
Exit Help
2
5
8
0
OPER
TUV
JKL
ABC
3
6
#
9
DEF
MNO
WXYZ
1
4
7
GHI
PQRS
Directory
Message
Speaker
Answer
Redial
Recall
Feature
Mic
Conf
Hold
Transfer
Call Indicator Lamp
Soft Keys
Dedicated Function Keys
Microphone
Speaker
LCD (Liquid Crystal Displa
y)
Programmable Keys

vii
Dterm32D and Dterm32D IP
(32-LINE WITH DISPLAY)
1 Call Indicator Lamp
Lamp at top corner of Dterm Display flashes when a
call terminates to the terminal.
Lamp lights steadily when a message has been left.
2 LCD (Note 1)
LCD (Liquid Crystal Display) provides Dterm activity
information plus data, time and Soft Key Operation.
The LCD has 24-character, 3-line capability.
3Exit
The user can exit from the Help key mode by press-
ing this key.
4SoftKeys
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is displayed
on the screen according to the call handling pro-
cess.
5Help
Explanations of the Soft Keys can be called up on
the LCD by pressing this key.
2
5
8
0
OPER
TUV
JKL
ABC
3
6
#
9
DEF
MNO
WXYZ
1
4
7
GHI
PQRS
Directory
Message
Speaker
Answer
Redial
Recall
Feature
Mic
Conf
Hold
Transfer
Exit Help
1
2
3
4
5
6
7
8
9
1
0
1
1
1
2
1
3
1
5
1
6
17
1
4
18
19

viii
6 Programmable Keys
[Programmable by telephone system administrator
(Flexible Line/Feature Keys)]
• Station line access
• Trunk line access
• Feature access
[Programmable by user (Flexible Line/One-Touch
Speed Dial)]
<Flexible Line>
• Station line access
• Trunk line access
• Feature access
<One-Touch Speed Dial> (Note 2)
• Any feature can be assigned.
• Direct station selection
• Station speed dial
7 Recall
Press key to terminate established call and returns
to the internal dial tone.
8Feature
Used to activate terminal setup functions and to
program One-Touch Speed Dial/Feature Keys.
9 Directory (Note 3)
Press key to activate speed calling - system fea-
ture.
* Not equipped on Dterm 4D IP.
10 Message (Note 3)
Press key to access the voice mail system.
* Not equipped on Dterm 4D IP.
11 Mic
Press key to respond hands free. LED on this key
lights during speakerphone operation.
12 Conf
Press key to establish a three-way conversation.
LED on key lights when key is active.
13 Redial (Last Number Call/Speed Calling)
Press key to activate redial feature. Press redial
and scroll back through numbers that have been
dialed.
Until the desired number is displayed.
Press the or # (Note 4) key to activate dialing.
14 Microphone
Built-in microphone is used for hands free operation
with speakerphone.
15 Up/Down
(DOWN UP)
Used to adjust LCD contrast, speaker/receiver vol-
ume, and ringer volume.
• LCD Contrast:
Press ( ) or ( ) key while idle.
• Speaker/Receiver Volume:
Press ( ) or ( ) key during conversation.
• Ringer Volume:
Press ( ) or ( ) key during ringing.
16 Answer
When LED on this key is lit, press key to answer a
waiting call.
17 Speaker
Controls the built-in speaker which can be used for
Hands Free dialing/monitoring.
LED on key lights when key is active.
* All standard IP versions include support for full
duplex handsfree mode. All TDM and IP enabled
versions are half duplex handsfree mode.
18 Transfer
Allows the station user to transfer established calls
to another station, without attendant assistance.
19 Hold
Press key to place an internal or external call on
hold.

ix
20 Dterm IP Adapter
Dterm IP adapter can be attached to Dterm Series i
8D/16D/32D terminals. It supports the same tele-
phony service as the original Dterm terminal.
Note 1: Not applicable for Dterm 8.
Note 2: Not applicable for Dterm 8/8D/16D.
Note 3: Not available for Dterm 65/Dterm Series III
mode , Dterm 75/Dterm Series E mode.
(These keys must be enabled in system pro-
gramming and must be used with the correct
Firmware.)
Dterm Series III/Dterm Series E: North Amer-
ica
Dterm 65/Dterm 75: Australia, Asia, Latin
America, Middle East, Russia
Note 4: A-law Countries [Australia, Russia, Latin
America, UK, Middle near East, other Asian
nations]: #
µ-law Countries [North America, Japan,
Hong Kong, Taiwan]:
2
0

x
Dterm16LD and Dterm16LD IP
(16-LINE WITH MULTI-DISPLAY)
1 Call Indicator Lamp
Lamp at top corner of Dterm Display flashes when a
call terminates to the terminal.
Lamp lights steadily when a message has been left.
2 LCD (Note 1)
LCD (Liquid Crystal Display) provides Dterm activity
information plus data, time and Soft Key Operation.
The LCD has 24-character, 3-line capability.
3Exit
The user can exit from the Help key mode by press-
ing this key.
4SoftKeys
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is displayed
on the screen according to the call handling pro-
cess.
5Help
Explanations of the Soft Keys can be called up on
the LCD display by pressing this key.
D
term
Series i
Exit
1
3
5
7
2
4
6
8
9
11
13
15
10
12
14
16
Help
4
1
2
2
1
3
5
6
7
8
19
9
1
0
1
1
1
2
1
3
1
4
18 17 1
6
1
5
2
5
8
0
OPER
TUV
JKL
ABC
3
6
#
9
DEF
MNO
WXYZ
1
4
7
GHI
PQRS
Directory
Message
Speaker
Answer
Redial
Recall
Feature
Mic
Conf
Hold
Transfer
20

xi
6 Programmable Keys
[Programmable by telephone system administrator
(Flexible Line/Feature Keys)]
• Station line access
• Trunk line access
• Feature access
[Programmable by user (Flexible Line)]
<Flexible Line>
• Station line access
• Trunk line access
• Feature access
7 Recall
Press key to terminate established call and returns
to the internal dial tone.
8Feature
Used to activate terminal setup functions and to
program One-Touch Speed Dial/Feature Keys.
9 Directory (Note 3)
Press key to activate speed calling - system fea-
ture.
* Not equipped on Dterm 4D IP.
10 Message (Note 3)
Press key to access the voice mail system.
* Not equipped on Dterm 4D IP.
11 Mic
Press key to respond hands free. LED on this key
lights during speakerphone operation.
12 Conf
Press key to establish a three-way conversation.
LED on key lights when key is active.
13 Redial (Last Number Call/Speed Calling)
Press key to activate redial feature. Press redial
and scroll back through numbers that have been
dialed.
Until the desired number is displayed.
Press the or # (Note 4) key to activate dialing.
14 Microphone
Built-in microphone is used for hands free operation
with speakerphone.
15 Up/Down
(DOWN UP)
Used to adjust LCD contrast, speaker/receiver vol-
ume, and ringer volume.
• LCD Contrast:
Press ( ) or ( ) key while idle.
• Speaker/Receiver Volume:
Press ( ) or ( ) key during conversation.
• Ringer Volume:
Press ( ) or ( ) key during ringing.
16 Answer
When LED on this key is lit, press key to answer a
waiting call.
17 Speaker
Controls the built-in speaker which can be used for
Hands Free dialing/monitoring.
LED on key lights when key is active.
18 Transfer
Allows the station user to transfer established calls
to another station, without attendant assistance.
19 Hold
Press key to place an internal or external call on
hold.
20 Speakerphone
Controls the built in speaker which can be used for
handsfree dialing/monitoring LED on speaker key
lights when active.
* All standard IP version include support for fill
duplex handsfree. All TDM and IP enabled versions
are half duplex handsfree.

xii
21 16LD Display Default status of display.
Note: - The contents of display can be changed by System
Data.
- Maximum of 8 characters per button.
Exit
1
3
5
7
2
4
6
8
9
11
13
15
10
12
14
16
Help
P
F
F
E
V
M
S
L
I
D
D
O
S
&
A
indicate the icon area. For more detailed
d
escription, please refer to the next page.
C
N
A
O
I
G
R
S
K
V
C
T
R
E
R
#
7
S
S
S
S
S
S
S
8
P
P
P
P
P
P
9
D
D
D
D
D
D
S
0
P
6
D
Key No. Display Feature Name
1 PICK Call Pick-up
2 FDN Call Forwarding - Don't Answer
3 FDA Call Forwarding - All Calls
4 E-OVR Executive Override
5 VOICE Voice Call
6 MSG-R Message Reminder
7 S&R Save and Repeat a Number
8 LAST# Last Number Redial
9 78906 Prime Line
10 SPD Speed Dialing
11 SPD Speed Dialing
12 SPD Speed Dialing
13 SPD Speed Dialing
14 SPD Speed Dialing
15 SPD Speed Dialing
16 S-SPD Speed Calling - System
- Dterm16LD phone may not be available in all
feature packages.

xiii
Detailed Descriptions of User’s status and Icon:
U se r ’sSt a t u s I con
F l as hing Pa tt e r n
• Idle No Icon -
• Call Hold
(Individual Hold/Individual Hold on Call Park Group)
• Call Hold
(Other Party Hold/Other Party Hold on Call Park Group)
• Recall (Individual Hold/Exclusive Call Hold/Call Transfer/
Individual Hold on Call Park Group)
• Recall (Other Party Hold/Other Party Hold on Call Park Group)
• Incoming Call
• Exclusive Call Hold Blink
N o t e
• During Conversation (Individual Use)
• Call Transfer
• Conference
• During Conversation (Other Party Use)
• Active Feature (Under a setting of feature key like a “Call Forwarding”)
N o t e : The icon will blink per one second cycle.
Steady Lit
Blink
N o t e
Blink
N o t e

xiv
Rear View
Dterm4D IP
Network Specification
Interface : Ethernet: 10 Base T/100 Base TX <IEEE 802.3>, RJ45
Internet Layer: IPv4
Protocol : Peer to Peer
Media type : Auto sensing and manual selection supported.

xv
Dterm8D IP, 16D IP, 16LD IP, 32D IP
Note: The PC connector on the IP terminal is exclusively for a PC connection, not a second IP terminal.
Network Specification
Interface : Ethernet 10 Base T/100 Base TX <IEEE 802.3>, RJ45 * Multiport Switch
Internet Layer: IPv4
Protocol : Peer to Peer only
Media type : Auto sensing and manual selection supported.
PC(X)

xvi
Dterm4D IP
Adjustable
Removable Base
Quick Disconnect
Button

xvii
Base View
Dterm8D IP, 16D IP, 16LD IP, 32D IP
Note: Adjustable/Removable base has been Removed
Optional Adapter supported
Power Method Equipment to be used Switch Position
Industry Standard IEEE 802.3 af Power Switch
AC Adapter 1 <Default>
CISCO Discovery Protocol • CISCO Catalyst Power Switch
• CISCO Power Patch Panel
2
Type Description
PS(A)-R UNIT Survivable adapter to provide local Dterm IP survivability.
AD(A)-2R UNIT Local recording capability.
Power over
Ethernet Switch
External AC Adapter
Optional Adapter