NEC Univerge SV8100 User manual

Analogue Single Line Telephone (SLT)
Quick Reference Guide
Version 1.0a

Using Your Single Line Telephone
Due to the flexibility built into the system, your Dialling Codes and
Feature Capacities may differ from those in this guide. Check with
your System Administrator and make a note of any differences.
.

Placing an Outside Call . . .
1. Lift handset.
• Listen for dial tone.
2. 9 ( )+ Outside number.
OR
2. 8 0 4 ( )+ Line group number
(1-9 or 001-200) + Outside number.
OR
2. 8 0 5 ( )+ Line number (e.g., 005 for
line 5) + Outside number.
Calling a Co-Worker, Paging and Voice Mail . . .
1. Lift handset.
2. Dial co-worker’s extension number.
• Your call will ring or voice-announce.
If you hear ringing, wait for an
answer. If you hear two beeps, begin
speaking. Dialling 1 changes
voice/ring mode.
OR
2. For Paging, dial 8 0 1 ( ) + 0 for
All Call or 1-64 for zones.
OR
2. For your mailbox,dial 7 1 7 ( )
Dial using the
Intercom:
Dial codes for outside
lines:
Placing Calls

If your call doesn’t go through . . .
Camp On and Callback
1. 8 5 0 ( ) to Camp On
(wait without hanging up).
•(Intercom calls) When you hear ringing,
wait for the called party to answer.
•(Outside calls) When you hear new
dial tone, begin dialling your number.
OR
1. 8 5 0 ( ) and hang up to leave a
Callback.
•Wait for the system to call you back.
2. Lift handset when the system rings you back.
•(Intercom calls) Speak to co-worker.
•(Outside calls) Begin dialling your
number.
To cancel your Callback:
1. Lift handset.
2. 8 7 0 ( ) + Hang up.
Message Waiting (Direct Messaging)
1. Do not hang up + 8 4 1 ( )
•Your co-worker’s MW lamp flashes
fast.
•With Voice Mail, dial 717 to leave a
message in your co-worker’s mailbox.
1. Lift handset + 8 4 1 ( )
•To cancel all your messages (those you
left and those left for you), dial 873.
To answer a Message
Waiting left for you:
Leave a Message
Waiting when your co-
worker doesn’t answer:
When you hear busy
tone, use Camp On or
Callback:

Answering Outside Calls . . .
1. Lift handset to speak.
Answering Intercom Calls . . .
1. Lift handset to speak.
Picking up calls not ringing your phone . . .
1. Lift handset.
2. 8 6 7 ( )
1. Lift handset.
2. 7 1 5 ( ) + Co-worker’s extension
number.
To pick up a call at a
specific co-worker’s
phone:
When a call is ringing
a co-worker’s phone
within your group:
Listen for ringing:
Listen for two rings:
Answering Calls

Have a telephone meeting (Conference) . . .
1. Place or answer call + +
8 2 6 ( )
2. Place/answer next call + +
8 2 6 ( )
• You may have up to 32 callers. Your soft-
ware determines if there is any restriction
on the number of outside parties. Repeat
this step to add more parties.
3. After adding all parties, twice to
set up the Conference.
Use Conference to
have a telephone
meeting:

Your call can wait at your phone . . .
Hold
1. Do not hang up + + Do not hang
up.
•This puts your call on Exclusive Hold.
If you go on hook the held call will
ring back.
•To place the call on Group Hold (so only
those in your Department can pick up the
call), dial 832 after pressing Recall. You
can go on hook.
1. Press .
•To retrieve a call from Group Hold,
dial 862 instead of pressing Recall.
Transferring your calls . . .
Transfer
1. Do not hangup + + Dial your
co-worker’s extension.
•To transfer the call to a co-worker’s
mailbox, dial the Voice Mail master
number before their extension.
2. (Optional) Announce the call when your
co-worker answers.
3. Hang up to transfer the call through.
Send (Transfer) your
call to a co-worker:
Easily retrieve a call
from Hold:
Use Hold instead of
leaving the handset
off-hook:
Handling Your Calls

Park a call in orbit . . .
1. Do not hang up.
Park a call in a System Orbit
2. + 8 3 1 ( ) + Park Orbit.
•Park Orbits are 01-64.
3. Page your co-worker to pick up the call.
•For Paging, dial 801 + 0 for All Call
or 801 + 1-64 for zones.
4. Hang up.
1. Lift handset.
For a Call Parked in a System Orbit
2. 8 6 1 ( )+ Park Orbit.
•Park Orbits are 01-64.
OR
For a Call Parked in a Personal Park Orbit
When Parked at a co-worker’s phone . . .
2. 7 1 5 ( ) + Announced extension
number.
Or pick up a call a co-
worker parked for you:
Park a call in orbit so a
co-worker can pick it
up:

Forward your calls to a co-worker . . .
1. Lift handset + 8 8 8 ( )
2. Dial Call Forwarding condition:
1 = Personal Answering Machine Emulation
(then skip to step 4)
2 = Busy or not answered
4 = Immediate
6 = Not answered
7 = Immediate with both ringing
(not for Voice Mail)
0 = Cancel
3. Dial destination extension or Voice Mail
master number.
4. Dial Call Forwarding Type:
2 = All calls
3 = Outside calls only
4 = Intercom calls only
•You will hear stutter dial tone when you
next go off hook..
Automatically redial calls . . .
Last Number Redial
1. Lift handset + 8 1 6 ( )
•The system selects an outside line.
Save
1. While on a call, + 8 1 5 ( )
.
1.Lift handset + 8 1 5 ( )
•When redialing, the system selects an
outside line for you. To clear a saved
number: Lift handset + 885
Save your call for
quick dialling later on:
Quickly redial your
last outside call:
While at your desk,
forward your calls to a
co-worker or Voice
Mail:
Quickly redial your
saved number:

Quickly dial co-workers and outside calls . . .
Common and Group Abbreviated Dialling (Speed Dial)
1. Lift handset.
2. 8 1 3 ( ) + Bin (for Common).
OR
2. 8 1 4 ( )+ Bin (for Group).
(You cannot store Common or Group
Abbreviated Dialling numbers.)
Personal Abbreviated Dialling (Speed Dial)
1. Lift handset + 8 5 5 ( )
2. Bin (0-9) + Trunk access code + Number
to store.
• Trunk access codes are 9, 805 + trunk
number and 804 + trunk group num-
ber.
• The total number of digits stored can-
not exceed 24.
3. Hang up.
1. Lift handset + 7 6 1 ( )+ Bin (0-9)
•The stored number dials out.
To dial your stored
Personal Abbreviated
Dialling numbers:
To store your Personal
Abbreviated Dialling
numbers:
To dial your stored
Abbreviated Dialling
numbers:

Tones you may hear . . .
720( ) to cancel all of the following features:
Call Forward, Message Waiting, DND, Alarm Clock.
Common Cancel
Code:
847( ) + 1to block your outside calls
2to block Paging, Intercom calls, Call
Forwards and transferred outside calls
3to block all calls
4to block Call Forwards
0to cancel
Do Not Disturb:
848( ) +1 + Extension for Immediate
842( ) +1 +Extension for Dual Ring
843( ) + 1 + Extension for Busy
844( ) + 1 + Extension for Busy and No
Answer
845( ) + 1 + Extension for No Answer
846( ) + 1 + Extension for Follow Me
You can replace Extension with the Voice Mail
master number to forward calls to your mail box.
Code + 0
Call Forward:
A co-worker is sending you a Voice Over.
This means you made a mistake in placing a call
or using a feature. Hang up and try again.
When you lift the handset: This indicates that you
have a call forward set.
Stutter dial tone:
Error (fast busy) tone:
One long tone and a
voice while on a call:
Quick Reference for Other Features
Cancel a Call Forward:

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without notice.
NEC Unified Solutions has prepared this document for use by its employees and customers. The informa-
tion contained herein is the property of NEC Unified Solutions and shall not be reproduced without prior
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Copyright 2010
NEC Unified Solutions
www.nec-unified.com
To program: Lift handset +8 5 5 ( ) + Bin (0-9) + Trunk access
code + Number to store + Hang up
To use: Lift handset +7 6 1 ( ) + Bin (0-9)
Personal Abbreviated Dialling Directory
Bin Access Code Number
0
1
2
3
4
5
6
7
8
9