SL2100 Mobile Extension User Guide Issue-1.0 Sep 2017
SL2100 Mobile Extension Quick Reference Guide
Thank you for purchasing NEC SL2100 system.
Due to the flexibility built into the system, your Dialling Codes and Feature Capacities may differ from those in this guide.
Check with your Supplier / System Administrator and make a note of any differences.
NEC Enterprise Solutions reserves the right to change the specifications, functions, or features, at any time, without notice.
NEC Enterprise Solutions has prepared this document for use by its employees and customers. The information contained herein is the property
of NEC Enterprise Solutions and shall not be reproduced without prior written approval from NEC Enterprise Solutions.
Copyright 2017NEC Enterprise Solutions
Dial codes for outside lines :
1. Lift handset.
2. Dial personal DDI or allocated number.
Listen for dial tone.
3. Dial 9or 0and Outside number.
or
Dial 8 0 4 and Line group number (01-50)
and Outside number.
or
Dial # 9 or # 0 and Line number (e.g., 005 for line
5) and Outside number.
Camp On and Callback
When you hear busy tone, use Camp On
or Callback :
1. Dial 8 5 0 to Camp On. (Wait without hanging up)
(Intercom Calls) When you hear ringing, wait for
the called party to answer.
(Outside Calls) When you hear new dial tone,
begin dialing your number.
or
Dial 8 5 0 and hang up to leave a Callback.
Wait for the system to call you back.
2. Lift handset when the system rings you back.
3. Dial to accept call.
(Intercom Calls) Speak to co-worker.
(Outside Calls) Begin dialing your number.
Listen for ringing :
1. Lift the handset.
2. Dial to accept call.
Use Conference to have a telephone meeting :
1. Place or answer call. Dial #listen for tone, and
dial 8 2 6.
2. Place / answer next call. Dial #listen for tone,
and dial 8 2 6.
You may have up to 16 callers. Your software
determines if there is any restriction on the
number of outside parties. Repeat this step to add
more parties.
3. After adding all parties, dial #twice to set up
the Conference.
Placing an Outside Call …
Dial using the Intercom :
1. Lift handset.
2. Dial personal DDI or allocated number.
Listen for dial tone.
3. Dial co-worker’s extension number.
Your call will ring or voice-announce. If you hear
ringing, wait for an answer. If you hear two beeps,
begin speaking. Dialing 1 changes voice/ring
mode. or
For Paging, dial 8 0 1 and 0 for All Call, or 1-50
for zones. or
For your mailbox, dial 8.
Calling a Co-Worker, Paging
and Voice Mail …
If your call doesn’t go through …
Answering Outside / Intercom
Calls …
Picking up calls not ringing
your phone …
When a call is ringing a co-worker’s phone within
your group :
1. Lift handset.
2. Dial personal DDI or allocated number.
Listen for dial tone.
3. Dial #.
(Conference) …
Your call can wait at your phone …
Hold
Use Hold instead of leaving the handset
off-hook :
1. Do not hang up and dial #.
This puts your call on Exclusive Hold. If you go on
hook, the held call will ring back.
To place the call on Group Hold (so only those in
your Department can pick up the call), dial 832
after dialing * #. You can go on hook.
To cancel your Callback :
1. Lift handset.
2. Dial personal DDI or allocated number.
Listen for dial tone.
3. Dial 8 7 0 and hang up.
To pick up a call at a specific co-worker’s phone :
1. Lift handset.
2. Dial personal DDI or allocated number.
Listen for dial tone.
3. Dial and co-worker’s extension number.
Easily retrieve a call from Hold :
1. Dial #.
To retrieve a call from Group Hold, dial 862 instead
of dialing #.
Transferring your calls …
Transfer
Send (Transfer) your call to a co-worker :
1. Do not hang up and dial #, and dial your co-
worker’s extension.
To transfer the call to a co-worker’s mailbox, dial
the Voice Mail master number before their
extension.
2. (Option) Announce the call when your co-worker
answers.
3. Hang up to transfer the call through.
