NEC Univerge SV8100 User manual

INMAIL SYSTEM GUIDE
Issue 7.00 September 2012

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InMail System Guide i
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TABLE OF CONTENTS
Chapter 1 Quick Setup
Section 1 Install the InMail Blade ............................................................................. 1-1
Section 2 LED Indication ......................................................................................... 1-3
Section 3 Start-up (Default) InMail Configuration .................................................... 1-3
Section 4 Basic Functions without Main Greeting ................................................... 1-4
Section 5 Enable the Mailboxes for all Installed Extensions ................................... 1-4
Section 6 Set Up Automated Attendant to Answer Outside Calls ........................... 1-5
Section 7 Set Up Simple Day/Night Answering ....................................................... 1-8
Section 8 InMail System Requirements .................................................................. 1-9
Section 9 Examples of Common Applications ........................................................ 1-9
Chapter 2 Features
Section 1 Introduction to InMail Features ............................................................... 2-17
Section 2 Feature Glossary ................................................................................... 2-18
Section 3 Feature Descriptions ............................................................................. 2-28
ACD Delay Announcement .....................................................................2-31
Announcement Mailbox ...........................................................................2-35
Announcement Message ........................................................................2-41
Answer Schedule Override .....................................................................2-43
Answer Tables ........................................................................................2-47
Answering Machine Emulation ................................................................2-57
Auto Attendant Do Not Disturb ................................................................2-59
Auto Erase or Save .................................................................................2-61

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ii Table of Contents
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Issue 7.00
Auto Time Stamp .................................................................................... 2-63
Automated Attendant .............................................................................. 2-65
Automated Attendant Transfer ................................................................ 2-69
Automatic Routing for Rotary Dial Callers ..............................................2-71
Call Forward to a Mailbox ....................................................................... 2-73
Caller ID .................................................................................................. 2-77
Caller ID - Automatic Access to VM by Caller ID ....................................2-79
Caller ID with Return Call ........................................................................ 2-85
Calling the Automated Attendant ............................................................2-87
Cascading Message Notification ............................................................. 2-89
Dial Action Table ................................................................................... 2-107
Directory Dialing .................................................................................... 2-113
Directory Dialing Mailbox ...................................................................... 2-125
Distribution List ..................................................................................... 2-127
Email Notification .................................................................................. 2-131
Erasing All Messages ........................................................................... 2-145
Exiting a Mailbox ................................................................................... 2-147
External Transfer .................................................................................. 2-149
Fax Detection ........................................................................................ 2-151
Find Me Follow Me ................................................................................ 2-153
Flexible Answering Schedules .............................................................. 2-161
Flexible Call Routing ............................................................................. 2-163
Flexible Mailbox Numbering Plan ......................................................... 2-165
Forced Unscreened Transfer ................................................................ 2-169
Getting Recorded Help ......................................................................... 2-171
Go To A Mailbox ................................................................................... 2-173
Greeting ................................................................................................ 2-175
Group (Shared) Mailbox ........................................................................2-181
Guest Mailbox ....................................................................................... 2-189

VM8000 Issue 7.00
InMail System Guide iii
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Hang Up ................................................................................................2-193
Hotel Motel ............................................................................................2-195
InMail Upload Download Audio .............................................................2-199
Instruction Menu ....................................................................................2-223
Language Settings ................................................................................2-225
Leaving a Message ...............................................................................2-229
Listening to Messages ..........................................................................2-233
Live Record ...........................................................................................2-237
Log On to Voice Mail .............................................................................2-239
Mailbox Announcement Message .........................................................2-243
Mailbox Name .......................................................................................2-247
Mailbox Options Menu ..........................................................................2-251
Mailbox Security Code Delete ...............................................................2-253
Main Menu ............................................................................................2-255
Make Call ..............................................................................................2-257
Message Count Display ........................................................................2-261
Message Delete ....................................................................................2-263
Message Forward .................................................................................2-265
Message Length ....................................................................................2-267
Message Listen Mode ...........................................................................2-269
Message Notification .............................................................................2-271
Message Playback Direction .................................................................2-281
Message Playback Options ...................................................................2-283
Message Record ...................................................................................2-285
Message Reply .....................................................................................2-287
Message Storage Limit .........................................................................2-289
Message Waiting Lamp .........................................................................2-291
Multiple Company Greetings .................................................................2-293
Next Call Routing Mailbox .....................................................................2-295