NEC UNIVERGE SV9300 DT410 User manual

UNIVERGE Digital Phone DT410/DT430
USER’S GUIDE
NWA-088674-001
Issue 1.0
July, 2014

IMPORTANT NOTICE
LIABILITY DISCLAIMER
NEC Corporation reserves the right to change the specifications, functions, or features, at any time, without
notice.
NEC Corporation has prepared this document for use by its employees and customers. The information con-
tained herein is the property of NEC Corporation and shall not be reproduced without prior written approval from
NEC Corporation. All brand names and product names on this document are trademarks or registered trade-
marks of their respective companies.
Copyright 2014
NEC Corporation
NOTICE
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IMPORTANT NOTICE
i

PREFACE
This manual describes operating procedures of UNIVERGE Digital Phone DT410/DT430 Multiline Terminal to be
connected to UNIVERGE SV9300 communication server.
OUTLINE OF THIS MANUAL
This manual consists of;
INTRODUCTION
Please read through this chapter before use for your understanding and proper use of this product.
TERMINAL SETUP
This chapter describes the operations to be performed on the Menu Screen, such as speaker volume control and
LCD contrast adjustment.
FEATURE OPERATION
This chapter describes the operating procedures of service features such as make a call, answer an incoming
call, set call transfer or call hold.
DIAL BY NAME
This chapter describes how to use directory service.
APPENDIX
This chapter describes the supplemental information of this manual.
ABOUT THE MARKS USED IN THIS MANUAL
The following table shows the meaning of the marks used in this manual.
MARK DESCRIPTION
CAUTION: The works that a user cannot perform by himself, some dangers that may cause damages
to the terminal and other cautions are described.
TIP: Useful tips when using this terminal are described.
TERMS IN THIS MANUAL
The following table shows the terms described in this manual.
PREFACE
ii

TERMS DESCRIPTION
Dial Tone You will hear the dial tone from handset when you hang up the hand set. If you press speaker
key, you will hear the dial tone from speaker.
Special Dial Tone If you press the transfer key while you are in conversation with calling party, you will hear
the special dial tone.
Ringback Tone When you dial an extension number, you will hear the ringback tone from handset.
PREFACE
iii

CONTENTS
IMPORTANT NOTICE........................................................................................................i
LIABILITY DISCLAIMER....................................................................................................................i
NOTICE............................................................................................................................................i
PREFACE..........................................................................................................................ii
OUTLINE OF THIS MANUAL.............................................................................................................ii
ABOUT THE MARKS USED IN THIS MANUAL..................................................................................ii
TERMS IN THIS MANUAL.................................................................................................................ii
CONTENTS.......................................................................................................................iv
●●●●●●●●
INTRODUCTION..................................................................................................1
ABOUT TERMINAL...........................................................................................................1
INSTALLATION PROCEDURE.........................................................................................8
CONNECTING HEADSET...............................................................................................14
WALL MOUNTING...........................................................................................................15
ABOUT SCREENS..........................................................................................................20
TERMINAL SETUP............................................................................................26
ADJUSTING VOLUMES..................................................................................................26
TO USE HEADSET..........................................................................................................28
FEATURE OPERATION.....................................................................................29
MAKING A CALL.............................................................................................................29
ANSWERING A CALL.....................................................................................................29
HOLDING A CALL (USING CALL HOLD).......................................................................30
HOLDING A CALL (USING EXCLUSIVE CALL HOLD)..................................................31
TRANSFER A CALL........................................................................................................32
LAST NUMBER REDIAL.................................................................................................34
ONE-TOUCH SPEED CALLING KEYS...........................................................................35
SPEED CALLING - STATION..........................................................................................36
ORIGINATING A VOICE CALL........................................................................................37
THREE/FOUR-PARTY CONFERENCE..........................................................................38
VOICE MAIL....................................................................................................................39
PRESET ANSWER..........................................................................................................39
RECEIVING A VOICE FROM SPEAKER........................................................................40
TALKING HANDSFREE..................................................................................................40
CALL PICKUP - GROUP.................................................................................................41
CALL PICKUP - DIRECT.................................................................................................42
CONTENTS
iv

MULTILINE APPEARANCE.............................................................................................42
DND (DO NOT DISTURB)...............................................................................................43
SAVE AND REPEAT A NUMBER................................................................................... 44
TRUNK QUEUING - OUTGOING....................................................................................45
CALL BACK.....................................................................................................................46
TIMED QUEUING (OUTSIDE LINE ONLY).....................................................................48
TO MAKE/ANSWER A CALL DURING CALL IN PROGRESS....................................... 48
STATION HUNTING........................................................................................................49
STEP CALL......................................................................................................................50
CALL WAITING................................................................................................................50
EXECUTIVE OVERRIDE.................................................................................................51
CALL FORWARDING - BUSY LINE................................................................................52
CALL FORWARDING - NO ANSWER.............................................................................53
CALL FORWARDING - ALL CALLS ...............................................................................54
CALL FORWARDING - DESTINATION...........................................................................55
CID (CALLER ID) CALL DISPLAY...................................................................................56
VOICE FIRST/TONE FIRST............................................................................................56
ANSWER A VOICE CALL HANDSFREE........................................................................ 58
AUTOMATIC INTERCOM................................................................................................58
MANUAL INTERCOM......................................................................................................59
DIAL INTERCOM.............................................................................................................60
INTERNAL ZONE PAGING WITH MEET-ME PAGE...................................................... 61
BOSS/SECRETARY CALLING........................................................................................61
TIMED REMINDER..........................................................................................................62
PRIVACY RELEASE........................................................................................................63
RETURN MESSAGE SCHEDULE...................................................................................63
WHISPER PAGE.............................................................................................................64
SYSTEM CLOCK SETUP BY STATION DIALING..........................................................66
DAY/NIGHT MODE CHANGE BY STATION DIALING................................................... 66
CALL HISTORY...............................................................................................................67
DOUBLE HEIGHT CHARACTERS ON LCD...................................................................72
TO SET REVERSING CONTRAST ON LCD.................................................................. 73
DIAL BY NAME..................................................................................................74
TO MAKE A CALL USING DIAL BY NAME.....................................................................74
TO REGISTER PERSONAL DIRECTORY......................................................................75
APPENDIX A MENU LIST..................................................................................77
MENU.............................................................................................................................. 77
APPENDIX B INPUT CHARACTERS................................................................79
CONTENTS
v

HOW TO INPUT CHARACTERS.....................................................................................79
TABLE OF INPUT CHARACTERS..................................................................................79
APPENDIX C PAIRING WITH SMART DEVICE................................................81
GENERAL DESCRIPTION..............................................................................................81
APPENDIX D TO SET BCA OPTION UNIT.......................................................88
TO ENABLE/DISABLE AUTO CONNECTION................................................................88
TO SET CONNECTION CYCLE......................................................................................90
TO SET INTERRUPT RINGING......................................................................................90
TO SET SMART DEVICE TYPE......................................................................................91
TO SET AUTO PATH SWITCH.......................................................................................92
CONTENTS
vi

INTRODUCTION
ABOUT TERMINAL
FACE LAYOUT
TERMINAL LAYOUT
DTZ-24D-3(BK) TEL (DT430)
DTZ-12D-3(BK) TEL (DT430)
INTRODUCTION
1

TERMINAL LAYOUT
DTZ-8LD-3(BK) TEL (DT430)
DTZ-6DE-3(BK)TEL (DT410)
DTZ-2E-3(BK)TEL (DT410)
INTRODUCTION
2

TERMINAL LAYOUT
DTZ-24D-3(WH) TEL (DT430)
DTZ-12D-3(WH) TEL (DT430)
DTZ-8LD-3(WH) TEL (DT430)
INTRODUCTION
3

SPECIFICATIONS
ITEMS CONTENTS
LCD 3.8 inch FSTN (DTZ-8LD: with back light)
LCD color B/W mode
Programmable line/feature key 2/6/8/12/24 keys
Fixed feature key 13 keys (with Menu key and Cursor key)
Back light LCD and digit key (lit for 10 seconds when operating)
Soft key 4 keys
Directory 30,000 records per system
Call history Outgoing Call: 60 records (Fixed) per terminal
Incoming Call: Max 60 records per terminal
Handsfree Available (Full-duplex)
Headset Available
Power consumption About 2.0 W (without optional connection)
Adapter and Accessory (Option-
al)
ADA (Recording Adapter)
APR (Analog port adapter with Ringer
BHA (Bluetooth Hub Adapter)
BCA (Bluetooth Connection Adapter)
8 Line Key Unit
Dimension (W×D×H) DTZ-24D/12D:
About 182 (W) × About 258 (D) × About 109 (H) [mm]
Weight About 1.2 [kg]
Environmental Temperature range = 0 to 40 ℃ (Ambient temperature range = -20 to 60 ℃ )
Humidity = 10 to 90% RH (non condensing)
The back light lighting time can be changed by means of system data
setting. For details, please contact the system administrator.
The maximum number of directory entries registered per terminal is set by
means of system data setting. For details, please contact the system
administrator.
The line up of above adapters and accessories may vary depending on
country or market. For details, please contact the NEC's dealer or NEC.
BLUETOOTH is a tradeemark owned by Bluetooth SIG,Inc,USA.
INTRODUCTION
4

KEYS AND PARTS
This section explains keys and parts of terminal.
(DT410) (DT430)
NO. NAME FUNCTION
(1) Handset Used for sending/receiving voice.
(2) Exit key To exit the Menu or Help mode and go back to the time display.
(3) Speaker Originating a call with handsfree.
(4) Dial keypad Dial the called party number or feature access code.
(5) Hold key To place a call on hold.
(6) Transfer key Allows the terminal user to transfer established calls to another ter-
minal, without attendant assistance.
(7) Speaker key (with light) To control the built-in speaker which can be used for handsfree di-
aling or monitoring.
INTRODUCTION
5

NO. NAME FUNCTION
(8)
Redial
Cursor key (For DT430) /
Up/Down key (For DT410)
[ For Cursor key ]
Enter key
This terminal has Shortcut Menu for frequently-used features.
Use this key to display the Shortcut Menu and determine the
selected item in the menu. Also, this key is used as cursor-
movement key on the local menu of the terminal.
Volume (UP/DOWN) key
Used to adjust LCD contrast, speaker/receiver volume, and
ringer volume.
Right key (Directory)
Press this key to open the Directory menu.
Left key (Redial)
Press this key to activate Redial feature. Press Redial and
scroll back through numbers that have been dialed. When the
desired number is displayed, press or to activate dialing.
[ For Up/Down key ]
Used to adjust LCD contrast, speaker/receiver volume, and
ringer volume.
(9) Menu key To access the menu of terminal.
(10)
Mic
Mic key (with light) To respond handsfree. LED lights during speakerphone operation.
(11) Feature key (with light) To activate features such as terminal setup and to program One-
Touch Speed Calling keys.
(12) Answer key (with light) When LED on this key is lit, press this key to answer the incoming
call.
(13) Recall key To finish a call and hear the dial tone to make an another call.
(14) Programmable keys (with light) These keys can be programmed as Flexible line key/Programmable
feature key by system administrator.
(15) Soft keys The feature name is shown at the bottom of the LCD. The appro-
priate feature key is displayed on the screen according to the call
handling process.
(16) Help key To call up explanations of the Soft keys on the LCD.
(17) LCD To display date or dialed number etc.
(18) Call Indicator Lamp The lamp at the top corner of display flashes when a call terminates
to the terminal. Also, when you use “VOICE MAIL” on page 39,
the lamp lights when a message has been left.
(19)
Redial
Redial The last number called is memorized automatically,so without dial-
ing the last number called again,it can send any number of times.
(20)
Conf
Conf Press key to establish a three-way conversation. LED on key lights
when key is active.
(21)
Message
Message Press key to access the voice mail system.
INTRODUCTION
6

NO. NAME FUNCTION
(22)
Directory
Directory Press key to activate speed calling - system feature.
(Redial, Message and Directory)
The feature key is set by system data setting at initial installation. For
details, please contact the system administrator.
INTRODUCTION
7

INSTALLATION PROCEDURE
(8)
(7)
(2)
(1)
(6)
(5)
(3)
(4)
(1) LCD
(2) Handset
(3) Curl Cord
(4) Handset Cradle
(5) Numbered Keypad Panel
(6) DESI Printer Sheet / Line Key Panel
(7) Tilt Legs
(8) Directory Card
ATTACHING HANDSET
1. Insert the modular jack of curled code into the [HANDSET] connector on the backside
of the terminal until “click” is heard.
2. Fit the curled cord into the groove to be fixed.
(2)
(3)
(4)
(5)
(1)
(1) Terminal
(2) Modular Jack
(3) Curl Cord
(4) Groove
(5) [HANDSET] Connector
INTRODUCTION
8

ATTACHING OR REMOVING FACEPLATE AND DESI PRINTER
SHEET
REMOVING FACEPLATE AND DESI PRINTER SHEET
Remove DESI Printer Sheet with following ways.
1. Use the small notch at the lower right corner of the terminal to lift the Faceplate up.
2. Remove the Faceplate.
3. Remove the DESI Printer Sheet.
(1)
(2)
(3)
(4)
(1) Line Key Panel
(2) Center Bar
(3) Face Plate
(4) DESI Printer Sheet
ATTACHING FACEPLATE AND DESI PRINTER SHEET
1. After replacing the DESI Printer Sheet on the terminal, attach the Faceplate.
INTRODUCTION
9

2. At each corner, press the locking pin back into place.
(1)
(2)
(3)
(4)
(1) Line Key Panel
(2) Center Bar
(3) Face Plate
(4) DESI Printer Sheet
Please attach the Faceplate securely. If not, the terminal will not
operate properly because a key is possibly being pushed by the
Faceplate.
ADJUSTING ANGLE OF TILT LEGS
The height can be adjusted by moving the legs attached to the bottom of the terminal.
(4)
(3)
(2)
(1)
(1) First Position
(2) Second Position
(3) Third Position
(4) Forth Position
RAISING TILT LEGS
1. Turn the terminal over (key side down).
INTRODUCTION
10

2. Raise Tilt Legs to desired height.
(1)
(1) Tilt Legs
3. Turn the terminal over (key side up).
LOWERING TILT LEGS
1. Turn the terminal over (key side down).
2. Lower Tilt Legs to desired height.
(1) (2)
(1) Tilt Legs
(2) Stopper
3. Turn the terminal over (key side up).
INTRODUCTION
11

CONNECTING LINE CORD
1. Plug the modular plug of line cord into the LINE connector on the bottom of terminal.
(4)
(3)
(1)
(2)
(1) Terminal
(2) Line Cord
(3) Modular Plug
(4) Line Connector
2. Fit the line cord into the groove to be fixed.
(2)
(1)
(3)
(1) Terminal
(2) Groove
(3) Line Cord
3. Press the line cord into the groove.
(1)
(2)
(3)
(1) Tilt Legs
(2) Groove
(3) Line Cord
INTRODUCTION
12

ATTACHING DIRECTORY CARD
The Directory Card can be used to record often dialed numbers or other important information.
Directory Card (VAL DIRECTORY CARD UNIT) is optional.
1. Attach the Directory Card to the Directory Card Holder.
2. Take the protective sheet off from the plastic cover.
The surface of the plastic cover is put out.
3. Push the Directory Card Holder into the grooves on the terminal until they snap into
place.
(3)
(4)
(2)
(1)
(1) Plastic Cover
(2) Directory Card
(3) Directory Card Holder
(4) Grooves
INTRODUCTION
13