NETGEAR WNDR4300-TN User manual

350 East Plumeria Drive
San Jose, CA 95134
USA
September 2013
202-11267-01
N750 Wireless Dual Band Gigabit
Access Point WNDR4300-TN
User Manual

2
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
Support
Contact your Internet service provider for technical support.
For the current EU Declaration of Conformity, visit
http://support.netgear.com/app/answers/detail/a_id/11621/.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.

3
Contents
Chapter 1 Hardware Setup
Unpack Your Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Attach the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Position Your Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Cable Your Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Verify the Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Chapter 2 NETGEAR genie Basic Settings
BASIC Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Wi-Fi Protected Setup Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
BASIC Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Security Options Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Chapter 3 NETGEAR genie ADVANCED Home
NETGEAR genie ADVANCED Home Screen . . . . . . . . . . . . . . . . . . . . . .19
WPS Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Chapter 4 Security
Daylight Savings Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Chapter 5 Administration
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
View Access Point Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Access Point Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

4
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
View Logs of Web Access or Attempted Web Access. . . . . . . . . . . . . . . .30
Manage the Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Erase the Current Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . .32
Set Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Chapter 6 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . .36
Chapter 7 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Troubleshoot with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
2.4 GHz and 5 GHz LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Cannot Log In to the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Changes Not Saved. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Appendix B Notification of Compliance

5
1
1. Hardware Setup
The N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN provides an easy and
secure way to set up a wireless home network with fast access to the Internet through a
gateway.
If you have not already set up your new access point using the installation guide that comes in
the box, this chapter walks you through the hardware setup.
This chapter contains the following sections:
•Unpack Your Access Point
•Hardware Features
•Attach the Stand
•Position Your Access Point
•Cable Your Access Point
•Verify the Cabling

Hardware Setup
6
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
Unpack Your Access Point
Your box contains the following items:
•N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
•Access point stand
•AC power adapter (plug varies by region)
•Category 5E (Cat 5E) Ethernet cable
•Resource CD
•Installation guide with cabling and access point setup instructions
If any parts are incorrect, missing, or damaged, contact your Internet service provider.
Hardware Features
Before you cable your access point, take a moment to become familiar with the label and the
front and back panels. Pay particular attention to the LEDs on the front panel.
Front Panel
The access point front panel has the status LEDs and icons shown in the following figure.
The Wireless and WPS icons are buttons.
Power LAN ports 2.4 GHz5 GHz
Wireless WPS
(1–4)
Figure 1. Front panel LEDs and icons

Hardware Setup
7
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
The following table describes the LEDs, icons, and buttons on the front panel from left to
right.
Item Description
Power •Solid amber. The access point is starting after being powered on.
•Solid green. The access point is ready to use.
•Off. The access point does not have power.
•Blinking green. The firmware is corrupted.
•Blinking amber. The firmware is upgrading, or someone pressed the Restore
Factory Settings button.
2.4 GHz •Solid green. The access point has 2.4 GHz wireless radio connectivity.
•Off. The 2.4 GHz wireless radio is off.
5 GHz •Solid blue. The access point has 5 GHz wireless radio connectivity.
•Off. The 5 GHz wireless radio is off.
LAN 1 - 4 •Solid green. The LAN port detected a 1 Gbps link with an attached device.
•Solid amber. The LAN port detected a 10/100 Mbps link with an attached device.
•Off. The gateway does not detect a link on this port.
Wireless
button Pressing this button for more than one second turns the wireless radios on and off .
•On. The 2.4 GHz and 5 GHz wireless radios are on.
•Off. The 2.4 GHz and 5 GHz wireless radios are off, and the 2.4 GHz and 5 GHz
LEDs are off.
WPS button Pressing this button allows you to use Wi-Fi Protected Setup (WPS) to add a wireless
device or computer to your network (see Wi-Fi Protected Setup (WPS) Method on
page 12). The WPS LED blinks for two minutes during this process.
Back Panel
The back panel has the On/Off button and port connections as shown in the figure.
Ethernet PowerPower
LAN ports connetor on/of
Figure 2. Back panel

Hardware Setup
8
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
Label
The label on the access point shows the Restore Factory Settings button, login information,
MAC address, and serial number.
MAC address
Serial numberRestore Factory Settings Default password
WiFi network name
Figure 3. Label on access point
For information about restoring factory settings, see Factory Settings on page 43.
Attach the Stand
For optimal wireless network performance, use the stand (included in the package) to
position your access point upright.
To attach the stand:
1. Orient your access point vertically.

Hardware Setup
9
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
2. Insert the tabs of the stand into the slots on the bottom of your access point as shown.
Position Your Access Point
The access point lets you access your network from anywhere within the operating range of
your wireless network. However, the operating distance or range of your wireless connection
can vary significantly depending on the physical placement of your access point. For
example, the thickness and number of walls the wireless signal passes through can limit the
range. For best results, place your access point in a location that follows these guidelines:
•Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your wireless devices.
•Accessible to an AC power outlet and near Ethernet cables for wired computers.
•In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the access point and your other devices to a minimum.
•Away from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, computers, or the base of a cordless phone or
2.4 GHz cordless phone.
•Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.

Hardware Setup
10
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
Cable Your Access Point
To cable your access point:
1. Connect the Ethernet cable to your gateway.
2. Connect the other end of the Ethernet cable to one of the LAN ports on the access point.
Internet
3. Plug the power adapter into an electrical outlet.
4. Plug the other end of the power cable into the access point.
Verify the Cabling
Verify that your access point is cabled correctly by checking the access point LEDs. Turn on
the access point by pressing the On/Off button on the back.
•The Power LED lights amber when the access point is turned on.
•The LAN port LEDs light green for each computer cabled to the access point.
•The 2.4 GHz LED is lit, and the 5.0 GHz LED is lit.
Verify that the LAN LEDs (1 through 4) are lit for any computers cabled to the access
point by an Ethernet cable.
Note: The preset SSID (WiFi network name) and preset WiFi password for
your access point are unique. This information is on the label on
your access point.

11
2
2. NETGEAR genie Basic Settings
This chapter contains the following sections:
•BASIC Home Screen
•Join Your Wireless Network
•BASIC Wireless Settings
•Attached Devices

NETGEAR genie Basic Settings
12
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
BASIC Home Screen
The BASIC Home screen has a dashboard that lets you see the status of your Internet
connection and network at a glance. You can click either of the two sections of the dashboard
to view more detailed information. The left column has both menus and tabs. Use the
ADVANCED tab to access more menus and screens.
Menus
(Click the
ADVANCED
tab to view
more)
Language
Help
Dashboard
(Click to
view
details)
Figure 4. BASIC Home screen with dashboard, language, and online help
The following selections are available on this screen:
•Home. This dashboard screen displays when you log in to the access point.
•Wireless. View or change the wireless settings for your access point.
•Attached Devices. View the devices connected to your network.
•ADVANCED tab. Set the access point up for unique situations such as when you need
remote access by IP or by domain name from the Internet. See Chapter 3, NETGEAR
genie ADVANCED Home. You need a solid understanding of networking protocols to use
the options available on this tab.
Join Your Wireless Network
You can use either the manual or the WPS method to join your wireless network.
Manual Method
With the manual method, choose the network that you want and type its password to
connect.

NETGEAR genie Basic Settings
13
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
To connect manually:
1. On your computer or wireless device, open the software that manages your wireless
connections.
This software scans for all wireless networks in your area.
2. Look for your network and select it.
The unique WiFi network name (SSID) and password are on the access point label. If you
changed these settings, look for the network name that you used.
3. Enter the access point password and click the Connect button.
Wi-Fi Protected Setup Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its
password. Instead, press a button or enter a PIN.
Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA
wireless security.
To use WPS to join the wireless network:
1. Press the WPS button on the side of the access point.
2. Within two minutes, press the WPS button on your wireless device, or follow the WPS
instructions that came with the device.
The WPS process automatically sets up your wireless computer with the network
password and connects you to the wireless network.
BASIC Wireless Settings
You can view or configure the wireless network setup.
The access point comes with preset security.This means that the WiFi network name (SSID),
network key (password), and security option (encryption protocol) are preset in the factory.
You can find the preset SSID and password on the label of the access point.
Note: The preset SSID and password are uniquely generated for every
device to protect and maximize your wireless security.
Best practice is not to change your preset security settings. If you change your preset
security settings, make a note of the new settings and store it in a safe place where you can
easily find it.
If you use a wireless computer to change the SSID or other wireless security settings, you
are disconnected when you click the Apply button. To avoid this problem, use a computer
with a wired connection to access the access point.

NETGEAR genie Basic Settings
14
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
To view or change basic wireless settings:
1. Select BASIC > Wireless.
The Wireless Settings screen displays.
The screen sections, settings, and procedures are explained in the following sections.
2. Select the location where the access point is used.
In the United States, the region is fixed to United States and is not changeable.
3. Make any additional changes that are needed.
4. Click the Apply button.
Your settings are saved.
Set up and test your wireless devices and computers to make sure that they can connect
wirelessly. If they do not, check the following:
•Is your wireless device or computer connected to your network or another wireless
network in your area? Some wireless devices automatically connect to the first open
network (without wireless security) that they discover.
•Does your wireless device or computer display on the Attached Devices screen? If it
does, it is connected to the network.
•If you are not sure what the SSID or password is, look on the label on your access point.
Wireless Network
There is a separate section for each band, 2.4 GHz b/g/n and 5 GHz. The b/g/n notation
references the 802.11 standards of conformance for the 2.4 GHz radio frequency.

NETGEAR genie Basic Settings
15
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
The following fields appear on the Wireless Settings screen:
•Enable SSID Broadcast. This setting allows the access point to broadcast its SSID so
wireless stations can see this wireless name (SSID) in their scanned network lists. This
check box is selected by default. To turn off the SSID broadcast, clear the Enable SSID
Broadcast check box. You click the Apply button for any of these.
•Name (SSID). The SSID is also known as the wireless network name. Enter a
32-character (maximum) name in this field. This field is case-sensitive. The default SSID
is randomly generated, and best practice is not to change this setting.
•Channel. This setting is the wireless channel the access point uses. Enter a value from 1
through 13. For products in the NorthAmerica market, only Channels 1 through 11 can be
operated. Do not change the channel unless you experience interference (shown by lost
connections or slow data transfers). If this happens, experiment with different channels to
see which is the best.
•Channel Width. Select eitherAuto or 20 MHz. If you select Auto, the access point works
at either 40 MHz or 20 MHz. For a channel width of either 40 MHz or 20 MHz, specify the
following parameters:
•Channel Width. Select Auto.
•WiFi Standard. Select N.
•5 G to A/N or 2.4 G to B/G/N.
•If the WiFi standard is set to A in 5 GHz or B/G in 2.4 GHz the access point works at 20
MHz.
•WiFi Standard. The WiFi standard determines the link rate. You can set access points
with 2.4 GHz connectivity to the following values:
•B/G. Link rate of 54 Mbps
•B/G/N. Link rate of 130 Mbps–300 Mbps (depending on the channel width value)
•You can set access points with 5.0 GHz connectivity to these values:
•A. Link rate of 54 Mbps
•A/N. Link rate of 216 Mbps–450 Mbps (depending on the channel width value)
Security Options Settings
A security option is the type of security protocol applied to your wireless network. The
security protocol in force encrypts data transmissions and ensures that only trusted devices
receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several
options including pre-shared key (PSK) encryption.
WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means
that the product is authorized by the Wi-FiAlliance (http://www.wi-fi.org/) because it complies
with the worldwide single standard for high-speed wireless local area networking.
WPA uses a passphrase for authentication and to generate the initial data encryption keys.
Then it dynamically varies the encryption key. WPA-PSK uses Temporal Key Integrity
Protocol (TKIP) data encryption, implements most of the IEEE 802.11i standard, and works
with all wireless network interface cards, but not all wireless access points.

NETGEAR genie Basic Settings
16
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
WPA2-PSK is stronger than WPA-PSK. It is advertised to be theoretically indecipherable due
to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets
higher speed because it is implemented through hardware, while WPA-PSK is usually
implemented through software. WPA2-PSK uses a passphrase to authenticate and generate
the initial data encryption keys. Then it dynamically varies the encryption key.
WPS-PSK + WPA2-PSK mixed mode can provide broader support for all wireless clients.
WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed
and security. For help with WPA settings on your wireless computer or device, see the
instructions that came with your product.
You can change the security option and password. Best practice is not change the
security option or password. Do not disable security.
You can change the security settings for your access point. If you do so, write down the new
settings and store them in a secure place for future reference.
To change the WPA settings:
1. Select BASIC > Wireless.
The Wireless Settings screen displays.
2. Under Security Options, select the WPA option you want.
3. In the password field that displays when you select a WPA security option, enter the network
password that you want to use.
It is a text string from 8 to 63 characters.
4. Click the Apply button.
Your settings are saved.
Attached Devices
The Attached Device screen shows all computers or devices that are currently connected to
your network.

NETGEAR genie Basic Settings
17
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
To view the Attached Devices screen:
1. From the BASIC Home screen, select Attached Devices.
Wired devices are connected to the access point with Ethernet cables. Wireless devices
have joined the wireless network.
The following fields provide information about connected devices:
•# (number). The order in which the device joined the network.
•IP Address. The IP address that the access point assigned to this device when it
joined the network. This number can change if a device is disconnected and rejoins
the network.
•MACAddress. The unique MAC address for each device does not change. The MAC
address is typically shown on the product label.
•Device Name. If the device name is known, it is shown here.
2. To update this screen, click the Refresh button.

18
3
3. NETGEAR genie ADVANCED Home
This chapter contains the following sections:
•NETGEAR genie ADVANCED Home Screen
•WPS Wizard
•Setup Menu
•LAN Setup
Some selections on the ADVANCED Home screen are described in separate chapters:
•Security. See Chapter 4, Security.
•Administration. See Chapter 5, Administration.
•ADVANCED Setup. See Chapter 6, Advanced Settings.

NETGEAR genieADVANCED Home
19
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
NETGEAR genie ADVANCED Home Screen
The genie ADVANCED Home dashboard presents status information. The content is the
same as what is on the Access Point Status screen available from the Administration menu.
The genie ADVANCED Home screen is shown in the following figure:
This screen is also
displayed through
the Administration
menu.
WPS Wizard
The WPS Wizard helps you add a WPS-capable client device (a wireless device or
computer) to your network. On the client device, either press its WPS button or locate its
WPS PIN.
To use the WPS Wizard:
1. Select ADVANCED > WPS Wizard.
The following screen displays.
2. Click Next.
3. To add a WPS client (a wireless device or computer), select the Push Button radio button.
4. Either click the WPS button on this screen, or press the WPS button on the side of the
access point.
5. Within two minutes go to the wireless client and press its WPS button to join the network
without entering a password.

NETGEAR genieADVANCED Home
20
N750 Wireless Dual Band GigabitAccess Point WNDR4300-TN
The access point attempts to add the WPS-capable device. The WPS LED on the
front of the access point blinks green. When the access point establishes a WPS
connection, the LED is solid green and the access point WPS screen displays a
confirmation message.
6. Repeat Step 2 and Step 3 to add another WPS client to your network.
Setup Menu
To modify wireless, LAN, and jumbo frames options:
Select ADVANCED > Setup to display the Setup menu.
The following selections are available:
•Wireless Setup. Go to the same Wireless Settings screen that you can access from the
dashboard on the BASIC Home screen. See Join Your Wireless Network on page 12.
•LAN Setup. Local area network (LAN) setup. See LAN Setup on page 20.
•Jumbo frames Setup. Jumbo frames are Ethernet frames with more than 1500 bytes of
data. The Jumbo frames feature is disabled by default.
LAN Setup
The access point is shipped preconfigured to use private IP addresses on the LAN side. The
access point has the following default LAN IP configuration:
•LAN IP address. 192.168.0.51
•Subnet mask. 255.255.255.0
If the default LAN IP address is used in the network, the access point selects the next
available address starting from 192.168.0.51 and ending at 192.168.0.59.
These addresses are part of the designated private address range for use in private networks
and are suitable for most applications. If your network requires a different IP addressing
scheme, you can change these settings in the LAN Setup screen.
Note: If you change the LAN IP address of the access point, you are
disconnected. To use the access point menus, you must use a
browser to connect to the new IP address and log in again.