Nortel IP Phone 1110 User manual

Carrier VoIP
Nortel IP Phone 1110 User
Guide (CICM)
ATTENTION
Clicking on a PDF hyperlink takes you to the appropriate page. If necessary,
scroll up or down the page to see the beginning of the referenced section.
NN10300-021
.

Document status: Draft
Document version: 1.0
Document date: 30 November 2006
Copyright © 2006 , Nortel Networks
All Rights Reserved.
The information in this document is sourced in Canada, the United States of America, and the United Kingdom.
This is the Way, This is Nortel, Nortel, the Nortel logo, the globemark design, and the NORTEL NETWORKS
corporate logo, are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
All rights reserved.

3
Contents
New in this release 7
Features 7
Overview 9
IP Phone terminal description 9
Terminal display 11
Terminal indicators 11
IP Phone 1110 menu systems 13
Logoff 13
Call Services menu 13
Settings menu 14
Regional menu 14
User menu 14
Terminal menu 14
Call menu 14
Inbox 15
Outbox 15
Directory 15
Menu Hierarchy 16
How to use the navigation keys 17
Connecting the IP Phone to the LAN 19
Logging on 21
Logging off 23
Making calls 25
Making a call using off-hook dialing 25
Making a call using handsfree dialing 25
Making a call using predial 26
Editing a predialed number 26
Answering calls 27
Answering a call 27
Answering a second call 27
Carrier VoIP
Nortel IP Phone 1110 User Guide (CICM)
NN10300-021 1.0 Draft
(I)SN10 30 November 2006
Copyright © 2006 , Nortel Networks Nortel Networks Confidential
.

4Contents
Ending a call 29
While on an active call 31
Using call hold 31
Transferring a call 31
Using conference call 32
Using call forward 33
Navigating the menu system 35
Navigating the main menu 35
Navigating the Call Services menu 36
Navigating the Settings menu 36
Navigating the Regional menu 36
Navigating the User menu 37
Navigating the Terminal menu 37
Navigating the Call menu 37
Navigating the Feature menu 38
Using the Call Services menu 41
Activating a feature from the menu 41
Using a softkey to activate a feature 42
Assigning a feature to a key 42
Removing a feature assignment from a softkey 42
Viewing softkey assignments 43
Displaying softkey labels while on a call 43
Hiding softkey labels 44
Viewing feature profiles 44
Labeling softkeys 45
Using the Regional Menu 47
Selecting the language 47
Selecting the time zone 48
Enabling Daylight Saving Time 48
Disabling Daylight Saving Time 49
Setting the time format 49
Setting the date format 50
Resetting the default time 51
Using the User menu 53
Viewing your user name 53
Viewing your login type 53
Viewing, disabling, or enabling Auto Login 54
Changing your password 55
Carrier VoIP
Nortel IP Phone 1110 User Guide (CICM)
NN10300-021 1.0 Draft
(I)SN10 30 November 2006
Copyright © 2006 , Nortel Networks Nortel Networks Confidential
.

Contents 5
Using the Terminal menu 57
Accessing the Audio menu 57
Viewing and editing your audio settings 58
Changing the default volume 59
Selecting a ring tone 60
Selecting the dialpad feedback 61
Enabling and disabling handsfree 61
Adjusting the contrast level of the display 62
Performing a firmware upgrade 62
Using the Call menu 65
Resetting softkeys to the defaults 65
Using the Feature menu 67
Using the Assign menu 67
Defining the Key type 68
Resetting the feature keys to the defaults 69
Labeling a feature 69
Using the Options menu 70
Enabling or disabling auto hide 70
Defining your default feature 71
Assigning the Outbox to a key 72
Using the Directory menu 73
Adding or editing a directory entry 73
Deleting an entry from the directory 75
Making a call using the directory 75
Using the Inbox 77
Accessing the Inbox 77
Viewing Inbox call information 78
Storing a number from the Inbox 78
Using the Inbox to make a call 79
Resetting the Inbox 79
Using the Outbox 81
Accessing the Outbox 81
Viewing Outbox call information 82
Storing a number from the Outbox 82
Using the Outbox to make a call 83
Resetting the Outbox 83
Call Services 85
Feature profiles 85
Softkey assignment 86
Carrier VoIP
Nortel IP Phone 1110 User Guide (CICM)
NN10300-021 1.0 Draft
(I)SN10 30 November 2006
Copyright © 2006 , Nortel Networks Nortel Networks Confidential
.

6Contents
Mute feature 91
Using the dialpad to enter text 93
Use the IP Phone with the IP Softphone m6350 95
Access Code summary 97
Carrier VoIP
Nortel IP Phone 1110 User Guide (CICM)
NN10300-021 1.0 Draft
(I)SN10 30 November 2006
Copyright © 2006 , Nortel Networks Nortel Networks Confidential
.

7
New in this release
The following section details what’s new in the Nortel IP Phone 1110 User
Guide (CICM) (NN10300-021) for the release (I)SN10.
Features This new document for Nortel Communication Server 2000/2100 supports
the integration of Nortel IP Phone 1110 into the Centrex IP Client Manager
(CICM) portfolio of supported terminals.
Carrier VoIP
Nortel IP Phone 1110 User Guide (CICM)
NN10300-021 1.0 Draft
(I)SN10 30 November 2006
Copyright © 2006 , Nortel Networks Nortel Networks Confidential
.

8New in this release
Carrier VoIP
Nortel IP Phone 1110 User Guide (CICM)
NN10300-021 1.0 Draft
(I)SN10 30 November 2006
Copyright © 2006 , Nortel Networks Nortel Networks Confidential
.

9
Overview
Nortel IP Phone 1110 brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
When you are logged on the system, the handset and keypad of the IP
Phone 1110 operate in the same way as a standard Meridian Business Set
(MBS) telephone. You can access additional services and features through
the softkeys. The label beside a softkey identifies the current function
associated with that key.
IP Phone terminal description
Nortel IP Phone 1110 offers these features:
•four light-emitting diode (LED) indicator lamps
— message waiting lamp
— data lamp
— link/data lamp
•multifield LCD screen
— adjustable contrast
— backlight
•four softkeys to access and utilize Centrex features that are available
through the Call Services menu
•five navigational keys
—up
—down
— left
— right
— send
•speaker for on-hook dialing or on-hook listening
Carrier VoIP
Nortel IP Phone 1110 User Guide (CICM)
NN10300-021 1.0 Draft
(I)SN10 30 November 2006
Copyright © 2006 , Nortel Networks Nortel Networks Confidential
.

10 Overview
•fixed keys:
— Services
— Inbox
— Volume control
— Hold
— Expand to PC
— Line
— Goodbye
•standard telephone dialpad
•Automatic network configuration
•upgradeable firmware
"IP Phone 1110 components" (page 10) shows the location of the keys and
the components of the IP Phone.
The IP Phone does not have a microphone for handsfree talking. A mute
function is available through the Call Services menu.
Not all features are available on all telephones. Consult your system
administrator to verify which features are available to you.
IP Phone 1110 components
Carrier VoIP
Nortel IP Phone 1110 User Guide (CICM)
NN10300-021 1.0 Draft
(I)SN10 30 November 2006
Copyright © 2006 , Nortel Networks Nortel Networks Confidential
.