Nortel IP Phone 1110 User manual

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Nortel IP Phone 1110 User
Guide (CICM)
ATTENTION
Clicking on a PDF hyperlink takes you to the appropriate page. If necessary,
scroll up or down the page to see the beginning of the referenced section.
NN10300-021
.

Document status: Draft
Document version: 1.0
Document date: 30 November 2006
Copyright © 2006 , Nortel Networks
All Rights Reserved.
The information in this document is sourced in Canada, the United States of America, and the United Kingdom.
This is the Way, This is Nortel, Nortel, the Nortel logo, the globemark design, and the NORTEL NETWORKS
corporate logo, are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
All rights reserved.

3
Contents
New in this release 7
Features 7
Overview 9
IP Phone terminal description 9
Terminal display 11
Terminal indicators 11
IP Phone 1110 menu systems 13
Logoff 13
Call Services menu 13
Settings menu 14
Regional menu 14
User menu 14
Terminal menu 14
Call menu 14
Inbox 15
Outbox 15
Directory 15
Menu Hierarchy 16
How to use the navigation keys 17
Connecting the IP Phone to the LAN 19
Logging on 21
Logging off 23
Making calls 25
Making a call using off-hook dialing 25
Making a call using handsfree dialing 25
Making a call using predial 26
Editing a predialed number 26
Answering calls 27
Answering a call 27
Answering a second call 27
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4Contents
Ending a call 29
While on an active call 31
Using call hold 31
Transferring a call 31
Using conference call 32
Using call forward 33
Navigating the menu system 35
Navigating the main menu 35
Navigating the Call Services menu 36
Navigating the Settings menu 36
Navigating the Regional menu 36
Navigating the User menu 37
Navigating the Terminal menu 37
Navigating the Call menu 37
Navigating the Feature menu 38
Using the Call Services menu 41
Activating a feature from the menu 41
Using a softkey to activate a feature 42
Assigning a feature to a key 42
Removing a feature assignment from a softkey 42
Viewing softkey assignments 43
Displaying softkey labels while on a call 43
Hiding softkey labels 44
Viewing feature profiles 44
Labeling softkeys 45
Using the Regional Menu 47
Selecting the language 47
Selecting the time zone 48
Enabling Daylight Saving Time 48
Disabling Daylight Saving Time 49
Setting the time format 49
Setting the date format 50
Resetting the default time 51
Using the User menu 53
Viewing your user name 53
Viewing your login type 53
Viewing, disabling, or enabling Auto Login 54
Changing your password 55
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Contents 5
Using the Terminal menu 57
Accessing the Audio menu 57
Viewing and editing your audio settings 58
Changing the default volume 59
Selecting a ring tone 60
Selecting the dialpad feedback 61
Enabling and disabling handsfree 61
Adjusting the contrast level of the display 62
Performing a firmware upgrade 62
Using the Call menu 65
Resetting softkeys to the defaults 65
Using the Feature menu 67
Using the Assign menu 67
Defining the Key type 68
Resetting the feature keys to the defaults 69
Labeling a feature 69
Using the Options menu 70
Enabling or disabling auto hide 70
Defining your default feature 71
Assigning the Outbox to a key 72
Using the Directory menu 73
Adding or editing a directory entry 73
Deleting an entry from the directory 75
Making a call using the directory 75
Using the Inbox 77
Accessing the Inbox 77
Viewing Inbox call information 78
Storing a number from the Inbox 78
Using the Inbox to make a call 79
Resetting the Inbox 79
Using the Outbox 81
Accessing the Outbox 81
Viewing Outbox call information 82
Storing a number from the Outbox 82
Using the Outbox to make a call 83
Resetting the Outbox 83
Call Services 85
Feature profiles 85
Softkey assignment 86
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6Contents
Mute feature 91
Using the dialpad to enter text 93
Use the IP Phone with the IP Softphone m6350 95
Access Code summary 97
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7
New in this release
The following section details what’s new in the Nortel IP Phone 1110 User
Guide (CICM) (NN10300-021) for the release (I)SN10.
Features This new document for Nortel Communication Server 2000/2100 supports
the integration of Nortel IP Phone 1110 into the Centrex IP Client Manager
(CICM) portfolio of supported terminals.
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8New in this release
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9
Overview
Nortel IP Phone 1110 brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
When you are logged on the system, the handset and keypad of the IP
Phone 1110 operate in the same way as a standard Meridian Business Set
(MBS) telephone. You can access additional services and features through
the softkeys. The label beside a softkey identifies the current function
associated with that key.
IP Phone terminal description
Nortel IP Phone 1110 offers these features:
•four light-emitting diode (LED) indicator lamps
— message waiting lamp
— data lamp
— link/data lamp
•multifield LCD screen
— adjustable contrast
— backlight
•four softkeys to access and utilize Centrex features that are available
through the Call Services menu
•five navigational keys
—up
—down
— left
— right
— send
•speaker for on-hook dialing or on-hook listening
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10 Overview
•fixed keys:
— Services
— Inbox
— Volume control
— Hold
— Expand to PC
— Line
— Goodbye
•standard telephone dialpad
•Automatic network configuration
•upgradeable firmware
"IP Phone 1110 components" (page 10) shows the location of the keys and
the components of the IP Phone.
The IP Phone does not have a microphone for handsfree talking. A mute
function is available through the Call Services menu.
Not all features are available on all telephones. Consult your system
administrator to verify which features are available to you.
IP Phone 1110 components
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Terminal indicators 11
Terminal display
The display on the IP Phone terminal has blue LED backlighting, which you
can turn on and off. The backlight is automatically turned off after a period
of inactivity.
See "IP Phone display" (page 11).
IP Phone display
Terminal indicators
IP Phone terminal uses light-emitting diodes (LEDs) of different colors to
indicate the current state of the terminal. The following table describes
each color its associated state.
A steady indicator means that the extension or feature beside it is active.
IP Phone indicators
Indicator LED color Meaning
Message waiting Red (located at the top of the set) Lit when a message is waiting, or a
call is missed. The light turns off after
you retrieve the waiting message.
Data waiting Blue (located at the top of the set) Lit when the terminal is on an active
call.
Link/Data Green (located on the back cover
near the network Ethernet jack) Lit when the link is alive and flashes to indicate activity.
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12 Overview
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13
IP Phone 1110 menu systems
After you have successfully logged on to the network, the menu systems
are active and available. An up or down arrow beside an item indicates the
navigation key you can press to scroll to the next item. Labels appear next
to the softkeys, in response to items selected on the screen.
The IP Phone menu system provides access to these menus and functions.
Logoff Use this item to log off from the network.
See "Logging off" (page 23).
Call Services menu
The Call Services menu gives the IP Phone 1110 access to Centrex
features. The softkeys in the display provide an alternative to the dedicated
feature keys on an IP Phone 2004. Any changes made to the IP Phone
1110 feature key assignments through the feature menu, apply only when
the user is logged on to an IP Phone 2002 or 2004, which has dedicated
feature keys.
The Call Services menu is available after you select a Centrex feature from
the list, and press Ok or press the send key. Use the Call Services menu to:
•activate a feature
•deactivate a feature
•assign a Centrex feature to a softkey
•remove a feature from a softkey
•view the current softkey assignments
•view a feature profile
•change the label associated with a softkey
See "Call Services" (page 85) for detailed information about this feature,
and see "Using the Call Services menu" (page 41).
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14 IP Phone 1110 menu systems
Settings menu
Use the Settings menu to access these submenus and configure user
preferences.
See "Navigating the Settings menu" (page 36).
Regional menu
Use the Regional menu to:
•set your language preference
•access the Time menu where you can:
— select a time zone
— enable or disable Daylight Saving Time
— select the format used to display the time
— select the format used to display the date
— reset the time to the defaults
See "Using the Regional Menu" (page 47).
User menu
Use the User menu to:
•view your user name
•view your login type
•enable or disable auto login feature
•change your password
See "Using the User menu" (page 53).
Terminal menu
Use the Terminal menu to:
•view your audio settings
•adjust the contrast level of the display
•perform a firmware upgrade
See "Using the Terminal menu" (page 57).
Call menu
Use the Call menu to:
•access the Feature menu
•access the History Menu
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Directory 15
•reset softkeys to default configuration
See "Using the Call menu" (page 65).
Inbox Use the Inbox menu to:
•dial a number currently stored in the Inbox
•display the contents of the Inbox
•store a number from the Inbox to the directory
See "Using the Inbox" (page 77).
Outbox Use the Outbox menu to:
•dial a number currently stored in the Outbox
•display the contents of the Outbox
•store a number from the Outbox to the directory
See "Using the Outbox" (page 81).
Directory Use the Directory menu to:
•add an entry to the directory
•edit a directory entry
•delete an entry from the directory
•make a call using the directory
See "Using the Directory menu" (page 73).
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16 IP Phone 1110 menu systems
Menu Hierarchy
IP Phone 1110 menu hierarchy
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How to use the navigation keys 17
How to use the navigation keys
The IP Phone terminal has five keys that you use to navigate the menus, and
to help you to enter text in the display. See "IP Phone 1110 components"
(page 10) for the location of these keys.
When the menu system is active, the navigation keys behave this way:
•up key—return to the previous menu item
•down key—got to the next menu item
•left/right key—active when you can enter text. Press the left key to move
the cursor to the left. Press the right key to move the cursor to the right.
•send key—performs the function specified by the label above the far left
softkey, for example Ok or Cancel.
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18 IP Phone 1110 menu systems
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19
Connecting the IP Phone to the LAN
Follow this procedure to connect the terminal to the Local Area Network
(LAN), and to a power source. See "IP Phone connectors" (page 20).
CAUTION
Risk of equipment damage
Do not plug the IP Phone into a regular telephone jack. This
causes severe damage to the terminal. Consult your system
administrator to ensure that you plug your telephone into a
10/100BaseT Ethernet jack.
Prerequisites
IP Phones can be powered by an AC adapter or over a LAN. Contact your
installation technician to identify the correct power option.
Step Action
1Connect one end of the CAT-5 line cable to the LAN Ethernet port,
identified with a LAN icon, located on the underside of the terminal.
2Connect the other end of the CAT-5 line cable to the IP network jack..
For a terminal sharing LAN access with a PC, connect a second
CAT-5 line cable to the PC Ethernet port located on the back of the
terminal, identified by the PC icon. Connect the other end of the
cable to the Ethernet port on the computer.
3For a secure power connection, thread the cord around the strain
relief, retaining hook, and channel on the back of the terminal.
—End—
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20 Connecting the IP Phone to the LAN
Procedure job aid
IP Phone connectors
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