Nortel IP Phone 2001 User manual

Carrier VoIP
Nortel IP Phone 2001 User Guide
NN10300-005

Document status: Standard
Document issue: 06.04
Document date: October 2006
Product release: (I)SN09U
Job function: Fundamentals
Type: NTP
Language type: EN
Copyright © 2006,Nortel Networks
All Rights Reserved.
Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.

Carrier VoIP
Nortel IP Phone 2001 User Guide
NN10300-005 06.04 Standard
(I)SN09U October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
Contents
New in this release 6
Features 6
Other changes 6
Overview 7
Basic features 7
Terminal display 8
IP Phone 2001 menu systems 10
Call Services menu 12
Settings menu 12
Regional menu 12
User menu 12
Terminal menu 13
Call menu 13
Softkey Status 13
Inbox 13
Outbox 13
Directory 13
Connecting the IP Phone 2001 components 14
Logging on 16
Logging off 18
Making calls 19
Making a call using off-hook dialing 20
Making a call using hands-free dialing 21
Make a call using predial 22
Editing a predialed number 23
Answering a call 24
Terminating a call 25
Navigating the menu system 26
Navigating the Main menu 27

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Contents
Carrier VoIP
Nortel IP Phone 2001 User Guide
NN10300-005 06.04 Standard
(I)SN09U October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
Navigating the Call Services menu 28
Navigating the Settings menu 29
Navigating the Regional menu 30
Navigating the User menu 31
Navigating the Terminal menu 32
Navigating the Call menu 33
Navigating the Feature menu 34
Navigating the Directory menu 35
Using the Call Services menu 36
Activating a feature from the menu 37
Using a soft key to activate a feature 38
Assigning a feature to a soft key 39
Removing a feature assignment from a soft key 40
Resetting soft keys to the default 41
Viewing soft key assignments 42
Displaying soft key labels while on a call 43
Hiding soft key labels 44
Viewing feature profiles 45
Labeling soft keys 46
Using the Regional menu 47
Selecting the language 48
Selecting the time zone 49
Enabling Daylight Saving time 50
Disabling Daylight Saving time 51
Defining the time format 52
Defining the date format 53
Resetting the default time 55
Using the User menu 56
Viewing your user name 57
Viewing your login type 58
Viewing, disabling, or enabling Auto Login 59
Changing your password 60
Using the Terminal menu 61
Viewing and editing your audio profile 62
Adjusting the contrast level of the display 64
Performing a firmware upgrade 65
Call menu 66
Accessing the Feature menu 67
Resetting the Inbox or Outbox 68
Resetting soft keys to the defaults 69

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Contents
Carrier VoIP
Nortel IP Phone 2001 User Guide
NN10300-005 06.04 Standard
(I)SN09U October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
Using the Feature menu 70
Using the Assign menu 71
Defining the Key type 72
Enabling or disabling AutoScroll 74
Resetting the feature keys to the defaults 75
Labeling a feature 76
Using the Options menu 77
Enabling or disabling Auto Hide 78
Defining your default feature 79
Assigning the Outbox to a key 80
Using the Directory menu 81
Adding an entry to the directory 82
Editing a directory entry 84
Deleting an entry from the directory 86
Making a call using the directory 87
Using the Inbox 88
Accessing the Inbox 89
Viewing Inbox call information 90
Storing a number from the Inbox 91
Using the Inbox to make a call 92
Using the Outbox 93
Accessing the Outbox 94
Viewing Outbox call information 95
Storing a number from the Outbox 96
Using the Outbox to make a call 97
Call Services 98
Call Services menu 98
Feature profiles 98
Soft key assignment 99
Examples of feature to soft key mapping 100
Mute feature 104
Inbox 105
Outbox 106
Using the dialpad to enter text 107
Use the IP Phone 2001 with the IP Softphone m6350 109
Access Code summary 110

Carrier VoIP
Nortel IP Phone 2001 User Guide
NN10300-005 06.04 Standard
(I)SN09U October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
New in this release
The following sections detail what’s new in Nortel IP Phone 2001 User Guide
(NN10300-005) for release (I)SN09U.
•Features (page 6)
•Other changes (page 6)
Features See the following sections for information about feature changes:
•Using the Call Services menu (page 36)
•Call Services (page 98)
•Mute feature (page 104)
Other changes
Thestyleinwhichthe materialispresented,andthetemplateofthebookhave
been revised to comply with the Modular Task-Based Information (MTBI)
standard.

Carrier VoIP
Nortel IP Phone 2001 User Guide
NN10300-005 06.04 Standard
(I)SN09U October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
Overview
The IP Phone 2001 brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
Basic features
The IP Phone 2001 supports these features:
• four soft keys
• multifield LCD screen
• speaker for on-hook dialing or on-hook listening
• volume control bar for adjusting ringer, speaker and handset volume
• two specialized fixed keys:
—Services
—Inbox
• three Call processing fixed keys:
—Line
—Hold
— Goodbye
• Automatic network configuration
Not all features are available on all telephones. Consult your system
administrator to verify which features are available to you.
The IP Phone 2001 does not have a microphone for handsfree talking. A mute
function is available through the Call Services Menu.
Figure IP Phone 2001 (page 8), shows the location of the keys and the
components of the IP Phone 2001.

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Overview
Carrier VoIP
Nortel IP Phone 2001 User Guide
NN10300-005 06.04 Standard
(I)SN09U October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
IP Phone 2001
Terminal display
Figure IP Phone 2001 display (page 9), describes the IP Phone 2001 display
areas.

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Overview
Carrier VoIP
Nortel IP Phone 2001 User Guide
NN10300-005 06.04 Standard
(I)SN09U October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
IP Phone 2001 display

Carrier VoIP
Nortel IP Phone 2001 User Guide
NN10300-005 06.04 Standard
(I)SN09U October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
IP Phone 2001 menu systems
After you have successfully logged on to the IP Phone, the menu systems are
activeandavailable.Menuitems,the Inbox,theOutbox,andDirectoryentries,
are accessed through lists. An up or down arrow appears beside an item to
indicate the navigation key you can press to scroll to the next item. Labels
appear on the bottom row above the soft keys, in response to items selected
in the display.
The IP Phone menu system provides access to these menus and submenus.
• Logoff
• Call Services
• Settings
— Regional
—User
— Terminal
—Call
•Directory
•Inbox
• Outbox