Nortel Nortel IP Phone 1120E User manual

Carrier VoIP
Nortel IP Phone 1120E User
Guide (CICM)
NN10300-022
.

Document status: Standard
Document version: 02.01
Document date: 15 June 2007
Copyright © 2007, Nortel Networks
All Rights Reserved.
Sourced in Canada, the United States of America, and the United Kingdom
This document is protected by copyright laws and international treaties. All information, copyrights and any other
intellectual property rights contained in this document are the property of Nortel Networks. Except as expressly
authorized in writing by Nortel Networks, the holder is granted no rights to use the information contained herein and
this document shall not be published, copied, produced or reproduced, modified, translated, compiled, distributed,
displayed or transmitted, in whole or part, in any form or media.

3
Contents
New in this release 7
Features 7
Other changes 7
Overview 9
IP Phone terminal description 9
Terminal display 11
Terminal indicators 12
USB keyboard 13
USB mouse 13
IP Phone 1120E menu systems 15
Logoff 15
Audio 15
Display 15
Feature 15
Language 16
Time 16
User 17
History 17
Diagnostics 17
Upgrade 17
Menu hierarchy 18
How to use the navigation keys 18
Configuring Local Tools menu options 19
Preferences 21
Local Diagnostics 22
Network Configuration 24
Lock Menu 24
Carrier VoIP
Nortel IP Phone 1120E User Guide (CICM)
NN10300-022 02.01 Standard
(I)SN10 15 June 2007
Copyright © 2007, Nortel Networks
.

4Contents
Connecting the IP Phone to the LAN 25
Logging on 27
Logging off 29
Making a call 31
Making a call using off-hook dialing 31
Making a call using handsfree dialing 31
Making a call using predial 32
Editing a predialed number 32
Answering calls 35
Answering a call 35
Answering a second call 35
Ending a call 37
While on an active call 39
Using call hold 39
Transferring a call 39
Using conference call 40
Using the mute feature 40
Using call forward 43
Navigating the menu system 45
Navigating the main menu 45
Navigating the Audio menu 46
Navigating the Feature menu 46
Navigating the Time menu 47
Navigating the User menu 47
Using the Audio menu 49
Viewing and editing the audio profile 49
Viewing and editing the default volumes 50
Resetting a default volume 51
Selecting a ring tone 51
Adjusting the contrast level of the display 53
Using the Feature menu 55
Using the Assign menu 55
Labeling a feature key 59
Using the Options menu 59
Resetting the feature key to the default settings 61
Carrier VoIP
Nortel IP Phone 1120E User Guide (CICM)
NN10300-022 02.01 Standard
(I)SN10 15 June 2007
Copyright © 2007, Nortel Networks
.

Contents 5
Selecting a language 63
Using the Time menu 65
Selecting the time zone 65
Enabling Daylight Saving Time 65
Disabling Daylight Saving Time 66
Setting the time format 66
Setting the date format 67
Resetting the default time 68
Using the User menu 69
Viewing your user name 69
Viewing your login type 69
Viewing, disabling, or enabling the auto login feature 70
Changing your password 71
Testing the local mode 73
Performing a firmware upgrade 75
Using the directory 77
Adding or editing a directory entry 77
Deleting an entry from the directory 78
Making a call using the directory 79
Using the Inbox 81
Accessing the Inbox 81
Viewing Inbox call information 82
Storing a number from the Inbox 82
Using the Inbox to make a call 83
Resetting the Inbox 84
Using the Outbox 85
Accessing the Outbox 85
Viewing Outbox call information 86
Storing a number from the Outbox 86
Using the Outbox to make a call 87
Resetting the Outbox 87
Using the dialpad to enter text 89
Using a keyboard with an IP Phone 91
Access Code summary 93
Carrier VoIP
Nortel IP Phone 1120E User Guide (CICM)
NN10300-022 02.01 Standard
(I)SN10 15 June 2007
Copyright © 2007, Nortel Networks
.

6Contents
Carrier VoIP
Nortel IP Phone 1120E User Guide (CICM)
NN10300-022 02.01 Standard
(I)SN10 15 June 2007
Copyright © 2007, Nortel Networks
.

7
New in this release
The following sections detail what’s new in Nortel IP Phone 1120E User
Guide (CICM) (NN10300-022) for release (I)SN09U.
•"Features" (page 7)
•"Other changes" (page 7)
Features There are no feature changes in release (I)SN10.
Other changes
See the following sections for information about changes that are not
feature-related:
•In this release we added a new procedure for changing default values,
titled .
Carrier VoIP
Nortel IP Phone 1120E User Guide (CICM)
NN10300-022 02.01 Standard
(I)SN10 15 June 2007
Copyright © 2007, Nortel Networks
.

8New in this release
Carrier VoIP
Nortel IP Phone 1120E User Guide (CICM)
NN10300-022 02.01 Standard
(I)SN10 15 June 2007
Copyright © 2007, Nortel Networks
.

9
Overview
Nortel IP Phone 1120E brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
When you are logged on the system, the handset and keypad of the IP
Phone 1120E operate in the same way as a standard Meridian Business
Set (MBS) telephone. You can access additional services and features
through the soft keys. The label beside a soft key identifies the current
function associated with that key.
IP Phone terminal description
Nortel IP Phone 1120E offers these features:
•six light-emitting diode (LED) indicator lamps
— message waiting lamp
— data waiting lamp
— mute lamp
— headset lamp
— handsfree lamp
— link lamp
•volume control keys
•standard telephone dialpad
•four user-defined feature keys
•four soft keys
•five navigation keys
—up
—down
— left
— right
Carrier VoIP
Nortel IP Phone 1120E User Guide (CICM)
NN10300-022 02.01 Standard
(I)SN10 15 June 2007
Copyright © 2007, Nortel Networks
.

10 Overview
— send (mapped to execute the current function assigned to the left
soft key)
•four line keys
•multifield LCD screen
— adjustable contrast
— backlight
•three audio modes
— handsfree speak and listen
— headset (autodetect support)
— handset
•USB port
— mouse support (any make standard device class)
— keyboard support (any make standard device class)
•automatic network configuration
•upgradeable firmware
"IP Phone 1120E components" (page 11) shows the location of the keys
and the components of the IP Phone 1120E.
Carrier VoIP
Nortel IP Phone 1120E User Guide (CICM)
NN10300-022 02.01 Standard
(I)SN10 15 June 2007
Copyright © 2007, Nortel Networks
.