Nortel NN10042-116 User manual

Carrier VoIP
Nortel IP Phone WLAN Handset
User Guide (CICM)
Release: CICM 10.1
Document Revision: 04.01
www.nortel.com
NN10042-116
.

Carrier VoIP
Release: CICM 10.1
Publication: NN10042-116
Document status: Standard
Document release date: 4 July 2008
Copyright © 2008 Nortel Networks
All Rights Reserved.
Printed in Canada, the United States of America, and the United Kingdom
LEGAL NOTICE
While the information in this document is believed to be accurate and reliable, except as otherwise expressly
agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF
ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are
subject to change without notice.
Nortel, the Nortel logo, Business Made Simple and the Globemark are trademarks of Nortel.
All other trademarks are the property of their respective owners.
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3
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Contents
New in this release 9
Features 9
Other changes 9
Overview 11
IP Phone 221x handset controls 11
IP Phone handset description 12
IP Phone handset controls 18
IP Phone handset display 19
Power off 20
Standby states 20
Active/off-hook state 20
Active/idle state 20
Error state 21
Active call state 21
Push-to-talk state 21
IP Phone handset modes of operation 21
Active 21
Active Idle 22
Config Menu 22
Error 22
Handset Switchover 22
Message Alert 23
Push-to-talk (PTT) 23
Standby 23
IP Phone handset status indicators, icons, and softkeys 24
Inbox 27
Outbox 27
Hardware requirements 28
2245 server 28
Communication Server (CS) 2000 and 2100 28
2246 Application Gateway 28
Access Point (AP) 28
Wireless Security Switch (WSS) 29
UNIStim Security 29
Carrier VoIP
Nortel IP Phone WLAN Handset User Guide (CICM)
NN10042-116 04.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

4
WLAN Charger 29
Firmware for the WLAN Handset 6100 Series 29
CICM menu system 33
CICM main menu 33
Logoff 34
Audio 34
Language 34
User 35
History 35
Diagnostics 35
IP Phone WLAN handset menus 37
Function key menu 37
User Option menu 38
Turn the handset on and off 41
Turning on the handset 41
Turning off the handset 42
Logging on 43
Logging off 45
Using the Audio menu 47
Using the main menu 49
Use the CICM Feature menu 51
Navigating the Feature menu 51
Using the Assign menus 52
Labeling a feature key 54
Using the Options menus 54
Auto Hide 56
Resetting the feature keys to their defaults 57
Testing the local mode 59
Using the User menu 61
Navigating the User information menus 61
Viewing your user name 62
Enabling Auto Login 62
Viewing your login type 63
Changing your password 63
Make a call 65
Using off-hook dialing 65
Using Predial 65
Editing the predial number 66
Redial last number 66
Carrier VoIP
Nortel IP Phone WLAN Handset User Guide (CICM)
NN10042-116 04.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

5
Making a call using a headset 67
Answering a call using a headset 67
Making a call using a line 67
Answer a call 69
Answering a call 69
Answering a call while using a headset 69
Call Waiting 70
Ending a call 71
While on an active call 73
Place a call on hold 73
Retrieve a call on hold 74
Call Park 74
Transfer a call 75
Connect calls using Call Join 76
Set up a Conference call 76
Mute a call 77
Unmute a call 77
Record Caller Number 78
Trace a malicious call 78
While away from your desk 79
Call Forward 79
Internal Call Forward 80
Turn off Call Forward 80
Work without interruption 83
Activate Make Set Busy 83
Deactivate Make Set Busy 83
Use the Inbox and Outbox 85
Using the Inbox 85
Using the Outbox 86
Resetting the Inbox or the Outbox 87
Using the User Option menu 89
Enter an Extension number 89
Select a Language 90
Enable the Lock Key menu 91
Select Phone Options 91
Select Ring Options 95
Silence the Ring 100
View System Information 101
View the alias IP address 101
View the IP address 101
View the server IP address 102
Carrier VoIP
Nortel IP Phone WLAN Handset User Guide (CICM)
NN10042-116 04.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

6
View firmware information 103
View Terminal Type 103
Enter text using the dialpad 105
Use the CICM Directory 107
Navigating the directory 107
Adding an entry to the directory 108
Editing a directory entry 109
Deleting a directory entry 109
Making a call using the Directory 110
Additional Call Features 111
Call Charge 111
Enhanced Override 113
Forced Camp-on 114
Privacy Release 114
Push-to-talk 115
Using the Battery Pack 119
Low battery indicator 120
Removing the battery pack 120
Inserting a battery pack 120
Changing a battery pack during a call 121
Charging the battery pack 121
Desktop Charger 123
WLAN Handset 2210 Series Desktop Charger 123
WLAN Handset 6100 Series Desktop Charger 124
Handset maintenance 127
Low power indicators 127
Cleaning the handset 127
Cleaning the handset connector 128
Cleaning the Desktop Charger 128
Cleaning the Desktop Charger connectors 128
Terms you should know 131
Defining the key type 52
Enabling or disabling the CICM Inbox 53
Configuring Auto Hide 55
Assigning a default DN key 56
Enabling or disabling the CICM Outbox 56
Call Park on the DN 75
Call Park on another DN 75
Select Noise Mode 92
Change the Key Tones 92
Change the Warning Tones 93
Change the Display Contrast 94
Carrier VoIP
Nortel IP Phone WLAN Handset User Guide (CICM)
NN10042-116 04.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

7
Change the Keypad Autolock 94
Select Ring Cadence 96
Select Ring Tone 97
Select Ring Volume 98
Select Vibrate Cadence 99
Select Ring Delay 99
Charge a call before dialing a call 111
Charge a call in progress 112
Charge a call when transferring a call 112
Charge a call during a conference call 113
Initiate a PTT call 115
Initiate a PTT option 115
Procedure steps 121
Single Desktop Charger 125
Dual Desktop Charger 125
Quad Desktop Charger 126
Carrier VoIP
Nortel IP Phone WLAN Handset User Guide (CICM)
NN10042-116 04.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

8
Carrier VoIP
Nortel IP Phone WLAN Handset User Guide (CICM)
NN10042-116 04.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

9
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New in this release
The following sections detail what is new in Nortel IP Phone WLAN
Handset User Guide (CICM), (NN10042-116) for release CICM 10.1.
•"Features" (page 9)
•"Other changes" (page 9)
Features There were no feature changes made to this document.
Other changes
There were no other changes made to this document.
Carrier VoIP
Nortel IP Phone WLAN Handset User Guide (CICM)
NN10042-116 04.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

10 New in this release
Carrier VoIP
Nortel IP Phone WLAN Handset User Guide (CICM)
NN10042-116 04.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.