Octane Fitness LX 8000 Touch Setup guide

Preventative Maintenance and Diagnostics
JUNE 2016

2 SUPPORT.OCTANEFITNESS.COM SERVICE TRAINING
Periodic cleaning and inspection contributes to optimum machine performance and customer
enjoyment. Octane Fitness recommends that you perform the following routine maintenance for
every 100 machine hours of use:
Inspection Points
• Check Electrical
Connections - Cables, Wires, and Battery
Stride motors
Switches
• Check Mechanical
Pedal Bolts and Pillow Block Set Screws
Drive Belt
Moving Arm, Lateral, and Parallel Link Bolts
• Check Adjustments
Levelers
Handlebars
• Run Diagnostics
Detailed maintenance and diagnostics procedures are listed in this manual and can be found on
the Octane Fitness Support Site: http://support.octanefitness.com.
Product specific manuals can also be found on the support site. Refer to the following
documentation for more information:
• LX8000 Assembly Instructions and Operations Manual
• LX8000 Service Guide
Tools Needed
Routine
Maintenance
# 2 Phillips
screwdriver
10mm / 6mm / 4mm
hex keys
17mm wrench
13mm wrench
10mm
socket wrench
19mm wrench
Please Read – Before You Begin

IMPORTANT
Before working on any Octane Fitness product, please take the time to look through the product
specific manuals. Also note the following safety directions:
• Always unplug the machine while servicing (if applicable).
• Be extremely careful when working inside of Octane machines as there are many moving parts.
WARNING!
LINKAGES PRESENT NUMEROUS PINCH POINTS.
USE CAUTION TO AVOID INJURY.
• Never spray cleaning solutions directly on the machine. To remove excess sweat, oil, and dirt:
spray cleaning solution on a towel or rag first, and then wipe down the machine.
To check machine hours, tap the
Octane logo on the main screen in
this pattern: “O” “E” “E” “O”
Enter Passcode 933 and press Enter

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To check the electrical and mechanical components, you need to access parts inside the machine. To access parts inside the
machine, remove the shrouds/covers in the following order:
NOTE: To perform the majority of preventative maintenance procedures, you only need to remove the Mast Boot and Hood.
1. Mast Boot
2. Hood
3. Stabilizer Covers
4. Side Shrouds
5. Trunk
6. Handlebar Covers
7. Top
8. Rear Base
Accessing Parts Inside the Machine
2. Hood
3. Stabilizer
Cover
1. Mast Boot
4. Side
Shroud
4. Side
Shroud
5. Trunk
7. Top
8. Rear Base
3. Stabilizer
Cover
6. Handlebar
(Arm) Cover
SCREW, M5 X 0.8 X 18 PAN HEAD, TYPE
1 CROSS RECESSED, SS
(QTY 25)

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Preventative Maintenance
Electrical - Inspect Cables
Verify all cables are secured to the machine and have good solid connections.
Electrical - Inspect Battery Connections
cable tie
P/N 107023-001
stand-off cable tie
P/N 102892-001
screw mount cable tie
P/N 101416-001
cable tie
P/N 106786-001
snap-in cable tie
P/N 106085-001
WARNING!
High voltage! Disconnect
battery before removing
PAC board cover. Replace
PAC board cover before
reconnecting battery.
You will
feel a snap
when the
cables are
properly connected.
battery
connections

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Preventative Maintenance
Mechanical - Inspect and Tighten Pedal Bolts and Pillow Block Set Screws
If the mid or rear pedal bolt connections are loose, or if the pillow block set screws are loose, a knocking sound could occur.
To prevent unwanted noise: use a torque wrench to tighten bolts and set screws to 75 FT-LB (102 N-M).
Electrical - Inspect Board Connections
Verify all cables are properly seated and LED indicators are functioning correctly.
mid pedal
bolt
pillow block
set screws
rear pedal
top bolt
rear pedal
bottom bolt
4mm hex
wrench
19mm
wrench 19mm
wrench
17mm
wrench
main data cable
connection
brake
connections
software update port
DO NOT USE
C-SAFE
DO NOT USE
PAC board
communications
console
communications
handlebar
button
power to console OK
flashing green LED
power to PAC board OK
flashing yellow LED
accessory tray LED
connections
power input OK
red LED
power input
4-pin
console power
2-pin
PAC board
power
2-pin
TORQUE
75 FT-LB
102(N-M)

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moving
arm link
bolts
moving
arm link
nuts
moving
arm link
Preventative Maintenance
Adjustments - Inspect Levelers
If the product seems unstable, adjust the six levelers. Levelers are located on the bottom of the machine.
IMPORTANT! ALWAYS LOCK LEVELERS IN PLACE; TIGHTEN THE JAM NUT SO IT IS FLUSH WITH THE BOTTOM OF
THE FRAME.
parallel
link
bolts lateral
link
bolts
lateral
link belt
tensioner
nut and
j-hook
belt and drive
pulley
19mm
wrench
17mm
wrench
17mm
wrench
10mm
wrench
13mm
wrench
jam
nut
17mm
wrench
levelers
Mechanical - Inspect and Tighten Drive Belt, Moving Arm, Lateral, and Parallel Link Bolts
If the drive belt is loose or rubbing on the drive pulley, a scraping or dragging sound could occur. To prevent unwanted noise:
center drive belt and tighten.
If the moving arm, lateral, or parallel link bolts are loose, a clicking or tapping sound could occur. To prevent unwanted
noise: tighten hardware.

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Adjustments - Inspect Handlebars
Ensure hardware that holds the moving handlebars is securely fastened. Use a torque wrench to tighten hardware to 30 FT-LB
(41 N-M).
IMPORTANT! VERIFY HANDLEBAR CABLES ARE SECURED TO HANDLEBAR COVER AND WRAPPED AROUND THE
FRAME USING CABLE TIES.
Preventative Maintenance
bolt
handlebar
cover
frame
nut
nut
tighten
17mm
wrench
13mm
wrench
17mm
wrench
cable tie
P/N 107023-001
cable tie
P/N 106786-001
snap-in cable tie
P/N 106085-001 cable tie
P/N 106786-001
TORQUE
30 FT-LB
41(N-M)

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Diagnostics
The Octane Fitness Touch Console incorporates several views to assist in
checking status and diagnosing and resolving potential issues. Use these
views if a simple reboot of the console does not resolve an issue.
Access these views from the main screen:
• Tap the Octane logo on the main screen in this pattern:
Tap “O”, tap “E”, tap “E”, tap “O”
• Enter the appropriate Passcode and press ENTER
Diagnostic View Passcode: 933
This view (shown above, right) is the primary view for service activities.
The screen has four sections:
The Identification section provides basic information
important for identifying the elliptical and its
configuration, including networking information (Host
Name, Interface and Gateway), software versions, and
the base and console serial numbers for the unit. You
will need this information should you need to contact
Octane Fitness for assistance.
The Machine Status section gives you the information
you need to diagnose battery and/or stride motor errors.
Look for the following:
Battery Voltage: 23 or greater
Battery Status: Good
Generator Voltage: Any positive value while
pedaling
Aux Power Voltage: Any positive value
Left/Right Stride Errors: 0
If your observations vary from these standards, or if any
errors are indicated, record Machine Time, Revolutions,
Starts and Minutes, then contact Octane Fitness for
assistance.
NOTE: Screens shown are for illustration only; actual
screens will vary in appearance based on product
model and software version.

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Diagnostics
The Manual Tests section provides tools for you to use
in testing various functions of the console.
Heart Rate: Grasp the contact heart rate grips; you
should see a value displayed in the Heart
Rate field. You may also test the wireless
heart rate function by wearing a heart rate
strap.
Speed: Pedal the machine to verify RPMs.
Direction: Pedal the machine forward and in reverse to verify direction is sensed correctly.
Stride: Press the –and +buttons on the screen to verify stride motor adjustment in both directions.
Level: Press the –and +buttons on the screen to verify level adjustments in both directions.
Fingertip Controls:
Stride Press the –and +adjustment buttons on the LEFT moving handlebar. The touch screen buttons
turn green when the buttons are working properly.
Level Press the –and +adjustment buttons on the RIGHT moving handlebar. The touch screen buttons
turn green when the buttons are working properly.
The Auto Tests section helps you find potential issues
in the brake, accessory tray LCD, ANT+ Interface,
FitLinxx interface and stride motors.
Press the touch screen button in the top portion of this
section to select a test, then press Start Test. Once you
have gathered the information you need, press Stop Test.
The lower portion of this section is for testing the stride
motors. Press Start Test and review the information as
it is displayed. Once you have gathered the information
you need, press Stop Test.
If errors are detected during any these tests, note the
information and contact Octane Fitness for assistance.
Press Exit to leave this view and return to the main screen.
The RESET PAC button does not function from this screen. If you
believe you need to reset the Power and Control Board, contact
Octane Fitness for assistance.

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Diagnostics
Additional Service Views
Four additional views are available for reconfiguring the settings of the Touch Console. Use the Passcodes
below to access these views, and follow the on-screen instructions to complete the tasks.
Re-Pair iPod©Passcode: 4763 (IPOD)
Use this view to resolve communications issues between the console and the
iPod connection.
Rescan TV Channels Passcode: 7226 (SCAN)
Use this view to reset the TV channels that are stored in the
console memory.
Change Network Type Passcode: 4638 (INET)
Use this view to reconnect the console with the facility’s network.
Re-Pair System Passcode: 7247 (PAIR)
Use this view to re-pair the console with the Netpulse
Authentication Server so that the console can properly receive
software updates.
For additional assistance with these or any service tasks, please contact your Octane Fitness service
representative at 888-OCTANE4, extension 1.

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Diagnostics
Club Settings Passcode: 7388 (SETT)
Use this view to customize attributes to meet the club’s specific needs, including:
• Max Workout Time (up to 99:00)
• Default Stride Length or Lateral Width
• Clock Direction (Count Up or Count Down)
• Warm-Up (On or Off)
• Units (English or Metric)
• CROSS CiRCUIT (On, On: Limited Space, or Off)
• Languages (Single or Multi to let the user select)
• Menu Language
For illustration only;
actual screen will vary in
appearance based on product
model and software version.
NOTE: Screen shown is for illustration only; actual
screen will vary in appearance based on product model
and software version.

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Diagnostics
Software Update Passcode: 78425 (STICK)
Follow these steps to update the software on the Touch Console with the USB stick provided by Octane Fitness.
2. Press “Start”3. The software update
proceeds automatically, ending
with the message “Netpulse
Update Process complete,
rebooting.”
The Touch Console
reboots to the main screen. You
may then remove the USB stick
from the USB port.
1. Insert the USB stick into the
USB port on the back of the
Touch Console. Tap “O” “E”
“E” “O” on the main screen,
then, enter the passcode
78425 (STICK).

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Notes

Additional Contact Information
THANK YOU FOR SERVICING OCTANE MACHINES
Service Part Information
To help serve you efficiently and effectively, when you request service parts we ask that you provide the base unit
serial number, the console serial number and an accurate description of the problem you are experiencing.
This is important in order for us to send you the correct parts and to help us improve our products in the future.
When possible, please use proper part numbers to ensure that the correct parts are ordered and shipped.
To send requests for service parts, use the support website, e-mail, or call customer service.
Console Serial
Number Location
Base Serial
Number
Location
Mark Brue
Customer Service Manager
USA/CANADA
LATIN AMERICA/ASIA PACIFIC
[phone]
mbrue@octanefitness.com
Frank van Waveren
Service and Support Coordinator
EUROPE/MIDDLE EAST/AFRICA/UK
[phone]
fvanwaveren@octanefitness.com
Scott Savitt
Vice President Service
GLOBAL
[phone]
ssavitt@octanefitness.com
If you need assistance, customer service is here to help:
1-888-975-1376 (USA & Canada)
001-763-757-2662 (Latin America/Asia Pacific)
31-10-2662412 (Europe/Middle East/Africa)
0800 088 5540 (United Kingdom)
http://support.octanefitness.com
(includes Chat with Tech Support)
customerservice@octanefitness.com
EMEA_Service@octanefitness.com
UK_Service@octanefitness.com
7601 Northland Drive North Suite 100
Brooklyn Park, MN 55428
888-OCTANE4
GLOBAL SUPPORT
WORLD CLASS SERVICE