Ogawa EM-X User manual

OY0301

Thank you for purchasing OGAWA EM- X (Eye Massager).
Please read the manual carefully before use and pay
attention to safety guides to operate and use the product
correctly. OGAWA reserves the right to improve the
product and the operation manual without notice.
Due to constant improvements and product design,
the product appearance may vary marginally.
Please understand this manual has been carefully
inspected; however, there might be printing errors or
misunderstandings in the content.
Contents
Safety Guides ----------------------------------------------- 01
Product Content --------------------------------------------- 03
Operation Guides -------------------------------------------
Product Specification --------------------------------------
Trouble Shooting -------------------------------------------
Product Maintenance -------------------------------------- 06
Contact Us ----------------------------------------------------
This manual provides safe and effective operation
guidance for users, please read it carefully and keep it for
future reference after reading.
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Safety Guides
a)Important Safety Notices
To ensure safe and proper use of the product, read the user manual
carefully before using the product.
Please follow the instructions given when one is using the product.
Please switch OFF the product after using the product or before
cleaning it.
For those who are insensitive to heat, please pay extra attention while
using the heat function.
Do not let children or people with disabilities to use the heating function
with guidance to avoid any dangerous by improper usage.
To avoid fire, electric shock, or injury by overheating, please do not use
the product under the pillow or blanket.
Do not cover the product during usage to avoid malfunction or damage
from overheating of the motor / product.
Children, person with reduce physical, or mental capabilities need to be
supervised or assist by a person responsible for their safety.
If there is any uncomfortable feeling during usage. Please stop using
the product immediately.
Ensure contact lens has been removed before using the product.
Do not use the product in the following circumstances:
Damaged charging port
Abnormal operation of the product
Product is dropped on the ground
Product is dropped into water.
Please contact service center for inspection and repair.
Do not engage in unauthorized maintenance or proceed with usage of
parts repair from 3rd party.
Do not insert any foreign object into any gaps or opening of the product.
The product is not for self-diagnosis or therapy usage. Please consult a
physician advice for any health-related concern.
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b)Use Environment
Do not use the product under high humidity or dusty environment to
avoid product malfunction.
Do not use or charged the product in a room temperature higher than 40℃.
Do not place the product outdoor.
Do not place the product near any electric heater, stove or in direct
sunlight.
c)People who are not suitable for this product
Consult your doctor before usage if you have any of the following conditions.
If you are under any treatment or feeling unwell.
User of pacemaker or medical implant.
People with glaucoma, cataracts, retinal detachment, or other eye
symptoms.
People who had eye surgery.
Highly short-sighted.
Children, during pregnancy or period.
Any acute illness carrier.
People who are insensitive to heat.
People with sensitive skin, facial atopic dermatitis, or cosmetic material
implanted on the face.
d)Switch Cautions
Do not touch the switch with wet hands.
Avoid any contact with water.
Attentions
Do not stand on or put pressure with heavy matters on the product.
Please stay awake when using the product.
Do not use the product under drunk or unwell conditions.
Do not use the product over 30 minutes.
Do not use the product if any part of the product is damaged.
When using the product in a low room temperature environment, always
start with low heating function. Select high-level heating function gradually.
Accumulation of moisture might take place within the product, affecting
the proper operation of the product or result in product malfunction, if it
is shift from a low temperature environment to a warm environment.
Under such situation, it is recommended to place the product in the room
temperature environment for 1 hour before usage.
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Stop using the product immediately in case of any product malfunction or
abnormality.
Do not use the product when thunder strike occurs.
Product Contents
Elastic band
Standby/ Mode
Heating
Charging port
Function display
Vibration display
Heating display
Accessories：type-c cable×1、bag×1、user manual×1
Type-c cable
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Operation Guides
Before use
Check the product for any damage.
Remove contact lens, glasses, or any other eye accessory.
Adjust the elastic band to your comfort during usage.
Wearing Guide
IMAGE
Operation
1.Operation instruction
Standby/Mode Button
①When the massager is switch OFF
②Press the button for 2 seconds to switch on. The default mode is
“Eye beauty”, Heating level: Low
③Short press the button will respond battery percentage in voice.
①When the massager is ON.
②Short press the button to switch massage modes. The rotation
between Eye Beauty – Recovery – Eye Care – Good night
4 modes.
③Press and hold on to the button for 2 seconds to switch OFF
Heating button
When the unit is ON, press the button to rotate between the heat level,
Heat Level - Low, Heat Level High, OFF.
When the unit is ON, press the button for 2 seconds to switch ON/OFF
the music.
Remark: After 10 minutes of operation, all function shut down, the
product will automatically switch off.
2.Charging instruction
Standby button will flash red light when the battery is low. Please
charge before use.
Charge the product with Type C 5V/1A DC adaptor (excluded from the
product). Product is charging when Standby button display stable red light.
When the redlight disappear, the charging is finished.
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Remark: Product cannot be switched on when charging. It takes about 3-4 hours to fully
charged. The battery storage capacity is affected by the operating environment and battery
life. The battery storage capacity varies with the service life. Suggested to fully charge the
battery every two months to prevent battery damage due to long-term power loss.

Attention
Please stop using the product immediately if you felt unwell during
massage.
For your safety, the product has 10minutes auto timer. After 10 minutes
of usage, the product will shut down automatically and all functions will stop.
Please remove any contact lens, glasses, and other accessories before use
Do not use the product when walking or driving.
After using the product, blurring vision might occur, which can be relieved
by closing eyes for 1-3 minutes.
Product Specification
Product name EM-X
Model number OY 0301
Rated Voltage 3.7V DC
Charging Voltage 5VDC 0.75mA
Battery Storage 1200mAh
Using Temperature 0℃~35℃
Environment Relative humidity 45%~75%RH
Storage
Environment
Temperature -20℃~60℃
Relative humidity 25%~75%RH
Safety Function Overheat protection
Overcurrent protection
Set Clock 10minutes
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Trouble Shooting
If you encounter problems with this product, please refer to the following
tips and possible solutions. If the product is still in the fault state, please
send the product to the service center or authorized technical personnel
for inspection and repair.
Cannot switch on 1. Battery low 1. Charge the product
Product suddenly
stop working
1. Battery low
2. Operation time up
3.Overheat protection
activated after long
usage.
1. Charge the product
2. Long press the standby
button
3.Wait till the product is
cool down and press the
standby button
Product Maintenance
a)Storage
Place the product into the box or bag and store in a safe, dry, ventilated,
and cool place when not using.
Do not twist the cable.
Do not use the cable to hang any object.
Avoid sharp object scratching the product.
Do not place the product directly to the sunlight or under high
temperatures circumstance.
b)Cleaning
Before cleaning the product, please ensure the product has been
switched off, and unplugged.
Please clean the product surface by dry cloth.
*Attention
Do not use corrosive cleaners, such as benzene or thinners to clean
the product.
Do not use wet cloth to clean buttons to avoid malfunction.
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Do not flush the product by water or let any liquid penetrate to the
inside of the product.
c)Maintenance
Keep the product clean and stay away from high temperatures or high
humidity environments.
Please place the product in the box or bag if the product will not be
used in long term.
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