Ogawa mobileseat XE DUO User manual

User Manual
OZ 0939 使用手册
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All information is correct at the time of print
User Manual
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CONTENTS
Safety Instructions 03
Warranty Claims 06
Main Unit & Accessories 07
Controller Diagram 08
Product Operation Guide 09
Display 12
Product Maintenance 13
Troubleshooting 14
Product Specifications 15
Contact Us 16
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Safety Instructions
i. Usage environment
●Do not use the appliance in a wet condition or dusty environment as this may
result in malfunction or electric shock.
●Do not use the appliance in the bathroom.
●Do not place or store the appliance where it can fall or be pulled into a tub or
sink.
●Place the appliance in a safe location.
●Do not use or sit on the appliance when driving the car.
●Do not expose the appliance to a heater or direct sunlight.
ii. Unsuitable user
If you are experiencing health complications or conditions as stated below, please
consult your doctor before use:
- Suffering from heart disease
- Pregnancy
- Any health concerns
iii. When the product should not be used
●If the use exceeds 15 minutes at one time.
●This unit should not be used by children or invalids without adult supervision.
●Do not use this product before sleep.
●If the fabric cover is torn.
●If liquid is spilled onto the appliance.
●If the user feels abnormal or severe pain during the massage.
●If the user detects any malfunction or other abnormal conditions during
operation.
●If there is lightning.
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Safety Instructions
iv. Caution and warning
●Unplug the appliance from the outlet when not in use.
●Do not use any attachments that are not recommended by OGAWA.
●Do not operate this appliance if it has a damaged cord or plug. Please return
the unit to OGAWA Service Center for examination and repairs.
●Do not insert your hands or any object into the massager’s vents and gaps.
●Use the heated surfaces carefully. It should not be used by children or
incapacitated persons. May be dangerous.
●Do not lift or carry this appliance by the power cord or any cord.
●This product is only intended for home use only.
Commercial use is prohibited.
●Do not cover the appliance during operation.
●Do not crush appliance and avoid it from sharp folds.
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Safety Instructions
v. Note
●Please read these safety notes thoroughly beforehand to ensure the safety
and correct use of the appliance.
●The appliance is not intended for use by persons suffering from physical,
sensory or mental disabilities, or persons who lack experience and knowledge
about the product. They need to be supervised and instructed by a person
responsible for their safety.
●Extensive usage could lead to excessive heating and shorter product lifespan.
Should this occur, discontinue usage and allow the unit to cool before
operating.
●Some levels of noise during usage are normal due to vibration.
●Consult the doctor before use if the person using it is under medication or with
a medical condition. Please do not use the product if you are not feeling well.
●Do not increase the room temperature abruptly if the appliance is used in the
cold room. It is advisable that the temperature should increase gradually to a
normal level.
●If the appliance is stored in a cold place or in a warm environment, please
wait for one hour before use to reach the optimum massaging level.
●Do not remove the cover of the appliance. Touching the internal components
may result in malfunction or electric shock.
●Do not connect or disconnect the power cord from the electrical outlet with
wet hands.
●Do not use the appliance if the electrical outlet is loose.
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Warranty Claims
1. Warranty is not transferable.
2. This warranty is effective only if the product is purchased from OGAWA.
3. Proof of purchase (original receipt) is required for all warranty repairs.
4. All implied warranties, including but not limited to these implied warranties of
fitness and merchantability, are limited to the duration stated in the warranty policy.
5. Damage due to misuse, improper treatment and unauthorized modification and
repair are not covered by this warranty.
6. Warranty does not cover accessories and attachments which do not belong to the
massage unit.
7. Warranty is not effective to rental, business, commercial, institutional or other non-
residential users.
8. All services covered by this warranty must be approved by OGAWA and repaired
by authorized technicians only.
9. If replacement parts for defective materials are not available, OGAWA reserves the
right to make substitution in lieu of repair or replacement.
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Heat
Timer
10min 15min 20min
Full
Upper
Lower
Kneading
Rolling Width
Spot
Auto
Adaptor

8
Controller Diagram
Power
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Heat
Timer
10min 15min 20min
Full
Upper
Lower
Kneading
Rolling Width
Spot
Auto

9
Product Operation Guide
i. Placing the massager
●The massager equipped with a back strap that allows user to fasten onto
most chairs.
●Place the massager on a chair, wrap the two ends of the straps round the
back of the chair and secure them by the Velcro.
Operation instruction
i. [Power]
Insert the power plug into the electric outlet. Turn on the power. If the rollers are not at
the bottom position, the light of the [Power] button will flash and the rollers will return to
the bottom position.
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Press the [Power] button, the product button [Auto] will flashing. The massager would
automatically begin to run the full massage function with [Auto 1] mode.
Press again the [Auto] button, The product enter another [Auto 2] mode in which the
[Full], [Heat], and [Rolling] button is activate and function.
The operation of massager for each usage is 15 minutes. After about 15 minutes of
usage of the appliance, all the applliance function will stop.
Press the [Power] button, all the lights on the panel will turn off and all the buttons will
stop functioning and the massager roller will set back to the original position.

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Product Operation Guide
ii. [Rolling]
Press the [Rolling] button and the massager will perform the full back rolling, and
heating process.
The [Full] back massage is a default for the [Rolling] mode but you can still select either
[Upper] or [Lower] massage.
iii. [Kneading]
iv. [Spot Up]/[Spot Down]
[Spot Up]/[Spot Down] function would work just when the [Kneading] function is
operating.
The roller will fix to knead at a position when we press the [Spot Up]/[Spot Down] button.
The roller would move up to knead when we keep pressing the [Spot Up] button. It
would fix until we stop pressing the [Spot Up] button.
Press the [Spot Down] button, and the roller would move down to knead and it would fix
until we stop pressing the [Spot Down] button. Spotting function: the kneading function is
only available when [Kneading] function is activated.
v. [Width]
After being activated, the [Width] function is only available when the automatic mode of
[Kneading] is not enabled.
Press the [Width] button one time and the roller angle would be adjusted to another width.
Repeated press the [Width] button, the roller angle will adjust to another width.
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Press the [Kneading] button and the massager will perform the full back kneading and
heating process.
The [Full] back massage is a default for the [Kneading] mode but you can still select
either [Upper] or [Lower] massage.

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Display
1. Kneading and Rolling massaging programs for full back, upper back or lower back
relaxation.
2. Spot massage function for customized Kneading to relax the back area.
Effects by using the appliance
1. Relieves the muscle ache and pain.
2. Relieves the tension and reduces the stress.
3. Improves blood circulation.
When not in use, press the [Power] button, and please don’t cut off the power
immediately until the rollers have resumed to the bottom and the indicator light is off.
After use
Press the ‘Power’ button after use and the massager will stop operating. Massage
rollers will resume to their original position. Unplug the appliance from the power outlet.
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3. Heat function to increase the Kneading and Rolling effects and improve blood
circulation.
4. Light and portable design.
5. Easy to use remote controller.
6. Auto shut-off after 15 minutes.
7. LED light indicators.

12
Product Maintenance
To store
●Keep the massager in the box or in a safe, dry and cool place.
●Keep the massager away from sharp edges or pointy objects that might cut or
puncture the product’s fabric surface.
●To avoid damage, do not wrap the power cord around the unit.
●Do not hang the unit with the controller cord.
To clean
●Avoid immersing unit in any liquid during cleaning.
●Unplug the unit and allow it to cool before cleaning.
●Clean only with a soft, slightly damp sponge.
●Keep the appliance away from water or any liquid.
●Avoid using abrasive cleaners, brushes, gasoline, kerosene, glass/ furniture polish
or paint thinner to clean the product.
CAUTION
●Do not lean on the dual massage mechanism in the cushion when adjusting your
body position to avoid tears on the products cushion surface.
●Do not jam or force any part of your body against the moving massage mechanism.
●Not recommended for use on wooden surfaces as the zipper may damage the
wood.
●Only gentle force should be exerted against the unit in order to eliminate any risk of
injury.
●Driver is not recommended to use this product when driving as the heated function
requires much more power. To avoid damaging your car’s electricity system,
connect the car plug to the product only after you activate your car’s engine.
●Do not attempt to repair the massage cushion, please contact ‘OGAWA Service
Center’ for any servicing required.
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Troubleshooting
This massager is controlled by an integrated chip and is susceptible to power surges
from +10% to -15%. Due to this, the massager might display the following:
Conditions Possible Reason Solution
Cant turn on
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Sudden stop
1. Power not connect
2. Remote not on
1. Ensure the plug is properly
connected to power source.
2. Press the [Power] button
1. Power off
2. Massager had over 15
minutes massage usage.
3. Overheat protection
4. Overload protection
1. Check the power source
2. Restart the massager
3. Let the product cool, then
restart the massager
4. Restart the massager

14
Product Specifications
Product Name Mobile Seat XE Duo
Model number of the Product OZ0939
V042-001ecruosrewoP
zH06-05ycneuqerF
2.5AV21egatloV
W03noitpmusnocrewoP
Dimensions (Length/width/height) L700xW179xH488（mm）
GK5thgieW
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15
Contact Us
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目录
81明说全安
12限权修保
22件配及件零品产
32明说器控手
42明说作操
72示指能性
82养保品产
92答解难疑
03格规品产
03们我络联
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安全说明
i. 使用环境
●请勿在潮湿或灰尘密集的环境下使用本产品，以免导致触电或机器故障。
●请勿在浴室中使用本产品。
●请勿将此产品放在浴缸或水槽旁，以免脱落。
●请将本产品存放在安全的地方。
●请勿在驾驶时，使用或坐在此产品上。
●请勿将此产品暴露于热源或阳光直射下。
ii. 不适宜人群
以下人士，请在使用前先咨询医生的意见：
- 心脏病患者
- 孕妇
- 身体不适者
iii. 以下情况请勿使用本产品
●当一次使用本产品超过15分钟时。
●小孩或残病人士在无人监督的情况下。
●睡前。
●产品外层破损。
●液体泼溅到产品上。
●使用过程中感到不寻常或剧烈疼痛。
●使用中过程中发觉任何机件故障或不寻常状况。
●打雷时。
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安全说明
iv. 警告
●没有使用时，请拔下电源插头。
●请勿使用非 OGAWA 提供的配件。
●当电源线或插头损坏时，请勿使用并及时联系 OGAWA 服务中心进行维修检
查。
●请勿将手或任何异物塞入按摩器间隙中。
●请务必谨慎使用按摩器的导热功能，勿用于对热能反应较为迟钝的皮肤上及血
液循环不良的部位。请问让儿童或身心功能障碍者自行使用导热功能。
●请勿扯动电源线来移动本产品。
●本产品仅为个人使用，禁止用于商业用途。
●请勿在使用中覆盖本产品，以免引起故障或火灾。
●请勿挤压或用尖锐物刮破本产品。
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安全说明
v. 注意
●为确保安全及正确使用，使用前请务必详细参阅本说明书。
●若儿童、身心功能或智能障碍者使用本产品，必须有人在旁指导且能确保其安
全。
●过度使用可能会导致产品过热或缩短产品寿命，重复使用时，须让产品冷却一
段时间后再使用。
●使用时发出的声响属正常，这是由产品振动而产生的。
●正在接受药物或医疗治疗者，请在使用前咨询医师。若您感觉不适，请勿使用
本产品。
●如果在低温室中使用，请勿骤然升高温度。建议将温度逐渐升高调整到正常温
度后。
●若将产品存放于低温或高温的环境中，建议您在一小时后才进行使用本产品以
达到最佳的按摩体验。
●请勿拆卸本产品。触碰内部机件可能导致故障或触电意外。
●请勿用潮湿的手安插或拔出电源插头。
●当电源插座有松动时，请勿使用。
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