Oki OKIJET 2500 User manual

User’s Guide
OKIJET
®
2500

Every effort has been made to ensure that the information in
this document is complete, accurate and up-to-date. Okidata
assumes no responsibility for the results of errors beyond its
control Okidata also cannot guarantee that changes in
software and equipment made by other manufacturers, and
referred to in this handbook, will not affect the applicability
of the information in this manual. Mention of software
products manufactured by other companies does not neces-
sarily constitute endoresment by Okidata.
© 1998 by Okidata
First Edition, June 1998
Written and produced by the Okidata Publications Ser-
vices Department. Please address any comments on this
publication to:
Publications Services Department
Okidata, Division of Oki America, Inc.
532 Fellowship Road
Mount Laurel, NJ 08054-3405
OKIDATA is a registered trademark/marque déposée/marca registrada,
and OKI and OKIJET are registered trademarks of OKI Electric Industry
Company, Ltd. DeskJet, Hewlett-Packard, HP and PCL are registered
trademarks of Hewlett-Packard Company. ENERGY STAR is a registered
trademark of the US EPA. IBM is a registered trademark of International
Business Machines Corporation. Microsoft, MS-DOS and Windows are
either registered trademarks or trademarks in the United States and/or
other countries. Touch-Tone is a registered trademark ofAmerican
Telephone and Telegraph. Univers is a trademark of Linotype AB and/or
its subsidiaries.
Conventions Used in This Guide
!
Year 2000 Compliance
All products currently sold by Okidata areYear 2000
Compliant. Each product contains information technology
that accurately processes date and time data between the
years 1999 and 2000. These products, when used in
combination with products purchased from other manufac-
turers, whose products properly exchange date and time
information, will accurately process the date and time. All
future products are committed to meeting the same Year
2000 compliance.
ENERGY STAR As an ENERGY STAR®Partner, Okidata
has determined that this product meets
the ENERGY STAR guidelines for energy
efficiency.
Notes containing
general information.
Precautions against
actions which could
cause damage to the
printer (set in italic).
Precautions
against actions
which could
cause personal
injury (set in
bold italic).

i
Contents
Important Safety Instructions.......................................iii
Section 1: Setup................................................................ 1
OKIJET 2500 Features ...................................................... 1
Select a Location ............................................................... 2
Unpack the Printer............................................................. 2
Remove the Packing Material............................................ 2
Getting to KnowYour Printer ............................................ 3
Connect to the Computer................................................... 4
Connect to Power............................................................... 4
Install the Printhead and Ink Cartridges............................ 5
Install the Printhead Storage Box...................................... 8
Usable Print Media............................................................ 9
Recommended Print Media............................................. 10
Load Paper ....................................................................... 10
Print the Demo Page ........................................................ 12
Section 2: Printing ......................................................... 13
Install the Printer Driver/Electronic Registration Utility 13
Installation on Windows 3.1x ........................................ 13
Installation on Windows 95 ........................................... 14
The Control Software ...................................................... 15
On-Line Help................................................................. 15
Printing from Windows 3.1 or Windows for
Workgroups 3.11 Applications.................................... 15
Printing from Windows 95 Applications ....................... 15
Checking Printer Settings.............................................. 16
To Open the OKIJET 2500 Printer Setup Dialog Box
From Windows 3.1x Control Panel ...................... 16
In Windows 95 ...................................................... 16
Canceling or Pausing a Print Job................................... 17
Windows 3.1x............................................................ 17
Windows 95............................................................... 17
Printing from DOS Applications ..................................... 17
The OKIJET 2500 DOS Control Panel ......................... 18
Installing the DOS Control Panel .............................18
Loading the DOS Control Panel for Use .................. 18
Printing on Special Media ............................................... 18
Envelopes.......................................................................18
Banners.......................................................................... 20
Other Media................................................................... 20
Section 3: Maintenance ................................................. 21
Replacing/Swapping the Printhead .................................21
Replacing the Ink Cartridges ........................................... 23
Cleaning the Printhead Nozzles ...................................... 26
Aligning the Printhead..................................................... 26
In Windows 3.1 and Windows for Workgroups 3.11..... 26
In Windows 95............................................................... 27

Contents
ii
Transporting the Printer................................................... 27
Cleaning the Printer......................................................... 29
Section 4: Control Panel................................................ 31
Control Panel ................................................................... 31
Control Panel Buttons ................................................... 31
Power/Reset Button................................................... 31
Resume/FF Button .................................................... 32
Cartridge Change/Clean Button................................ 32
Control Panel Indicator Lights ...................................... 33
Section 5: Troubleshooting............................................ 35
Clearing Paper Misfeeds.................................................. 35
Clearing Paper Jams ........................................................ 36
If the Trailing Edge is Accessible.................................. 36
If the Trailing Edge is Not Accessible........................... 36
Clearing Multi-Page Paper jams ................................... 38
Problem Solving .............................................................. 40
Section 6: Specifications................................................ 47
Printer Specifications....................................................... 47
Paper Specifications ........................................................ 49
Envelope Specifications................................................... 49
Label Specifications ........................................................ 50
Transparency Specifications ............................................ 50
Card Specifications.......................................................... 50
Iron-on Transfer Media Specifications............................ 50
Section 7: Customer Support & Service...................... 51
Getting Support and Service............................................ 51
Your Dealer.................................................................... 51
Okidata Information System Automated Attendant ...... 51
Okidata Customer Support Professionals...................... 52
Okidata Faxable Facts ................................................... 52
Okidata Service Locations ............................................ 53
Purchasing Replacement Parts & Accessories ................ 54
Ways to Purchase........................................................... 54
Accessories & Service Manual ................................. 54
Replacement Parts..................................................... 54
Appendix A: Transporting the Printer ........................ 55
Transporting the Printer under Special Conditions ......... 55
FCC, IC, CE Statements ............................................... 58
Limited Warranty.......................................................... 59
Overnight Exchange ...................................................... 61
Glossary.......................................................................... 62
Material Safety Data Sheet: Black Ink........................ 63
Material Safety Data Sheet: Cyan Ink ........................ 65
Material Safety Data Sheet: Magenta Ink .................. 67
Material Safety Data Sheet: Yellow Ink.......................69
Index ...............................................................................71

iii
Important Safety Instructions
Your OKIDATA printer has been carefully designed to give
you years of safe, reliable performance. As with all electrical
equipment, however, there are a few basic precautions you
should take to avoid hurting yourself or damaging the unit:
• Read the setup and operating instructions in this manual
carefully. Be sure to save it for future reference.
• Read and follow all warning and instruction labels on the
printer.
• Unplug the printer before you clean it. Use only a damp
cloth; do not use liquid or aerosol cleaners.
• Place your printer on a firm, solid surface. If you put it on
something unsteady, it might fall and be damaged; if you
place it on a soft surface, such as a rug, sofa, or bed, the
vents may be blocked, causing it to overheat.
• To protect your printer from overheating, make sure no
openings on the printer are blocked. Do not put the printer
on or near a heat source, such as a radiator or heat register.
If you put the printer in any kind of enclosure, make sure it
is well ventilated.
• Do not use your printer near water, or spill liquid of any
kind into it.
• Be certain that your power source matches the rating listed
on the back of the printer. If you are not sure, check with
your dealer or with your local power company.
• Your printer has a grounded, 3-prong plug as a safety
feature, and it will only fit into a grounded outlet. If you
can not plug it in, chances are you have a non-grounded
outlet; contact an electrician to have it replaced with a
grounded outlet. Do not use an adapter to defeat the
grounding.
• The printer must be installed near a power outlet which
will remain easily accessible.
• To avoid damaging the power cord, do not put anything on
it or place it where it will be walked on. If the cord be-
comes damaged or frayed, replace it immediately.
•The use of an extension cord or power strip with this
printer is not recommended or authorized. Check building
codes and insurance requirements before using an exten-
sion cord or power strip. If you are using an extension cord
or power strip with the printer, make sure that the total of
the amperes required by all of the equipment on the
extension is less than the extension’s rating. Generally, the

Important Safety Information
iv
total ratings of all equipment plugged into any one power
line should not exceed 15 amperes. Do not exceed this
unless you know that the power line your equipment is
plugged into has a rating above 15 amperes.
• Aside from the routine maintenance described in this
handbook, do not try to service the printer yourself;
opening the cover may expose you to shocks or other
hazards. Do not make any adjustments other than those
outlined in the manual—you might cause damage requir-
ing extensive repair work. Section 7 explains how to get
your printer serviced by qualified OKIDATA technicians.
• If anything happens that indicates that your printer is not
working properly or has been damaged, unplug it immedi-
ately and follow the procedures in Section 7 for having
your printer serviced. These are some of the things to look
for:
- The power cord or plug is frayed or damaged.
- Liquid has been spilled into the housing, or the printer
has been exposed to water.
- The printer has been dropped or its cabinet has been
damaged.
- The printer does not function normally when you are
following the operating instructions.
Oki ExchangeTM
• Available in the U.S. and Canada only.
You can extend your standard
2-year OKIJET 2500 printer
Overnight Exchange policy
(see page 61) by 1 or 2 years.
With Overnight Exchange, if
you experience a malfunction
of your Okidata printer and the problem can not be resolved
over the phone, you can get a replacement printer the next
business day — or no later than the second business day.
For more information .. .
For pricing and more information on this program:
• call 1-800-OKIDATA (1-800-654-3282)
or
• visit our Web site: http://www.okidata.com

1
Setup 1
Smarter Color System
• Individually replaceable ink cartridges
• True sensing of ink levels with both “Low Ink” and
“Cartridge Empty” indicators for each color
Easy to Use
• Compatible with Windows®95, Windows 3.1x & MS-DOS®
• Easy printer control, right from your PC screen
Versatile
• Paper, Labels, Transparencies
• Cards, Envelopes
• Iron-on Transfer Media
Backed by a 2-Year Warranty,with Overnight Exchange*
• Full 2-year warranty with Overnight Exchange providing a
replacement unit shipped to reach you the next business
day — or no later than the second business day
(*U.S. and Canada only)
Superb Color Printing
• High quality 1200 x 600 dpi printing on glossy paper;
600 x 600 dpi on plain paper
• Automatic Color Control
OKIJET 2500 Features

2
1Setup
Make sure you have:
➊Printer
➋Output Shelf
➌Power Cord
➍Color Printhead
➎4 Ink Cartridges (1 black, 1 cyan, 1 magenta, 1 yellow)
➏Printhead Storage Box
➐Diskette(s)
Anything missing or damaged? Contact your dealer.
A parallel printer cable is not supplied. To ensure
the best computer to printer communications, use
an IEEE-1284-compliant, parallel, bi-directional
interface cable, such as Okidata 70000803.
Remove the Packing Material
Remove the tape
securing the top
cover, then open the
cover and remove
the pieces of
packing tape inside.
Select a Location
Select a flat, stable surface with space above and in front of
the printer to provide adequate ventilation.
• Avoid direct sunlight
• Avoid air conditioners and heat sources
• Avoid areas with high vibration
• Avoid dusty/dirty environments
Unpack the Printer
Save the carton and packing materials in case you
ever need to ship the printer.
➊
➋➌➍➎
➏➐

3
Setup 1
Getting to Know Your Printer
Front View
Back View
Control Panel
Printhead
Storage Box
Paper Support
Top Cover
On/off Switch
Printhead Storage Box
Power Cord Socket
Parallel Cable Connector
Top Cover
Paper Guide Lever Output Shelf
Output Shelf
Power/Reset Button
Resume/FF Button
Cartridge Change/Clean Button
Power LED Error LED Low Ink Indicators
Paper Guide Lever
(behind output shelf,on paper tray)
Envelope Feed Guide
(behind output shelf,
in paper tray)
Paper Tray

4
1Setup
Connect to the Computer
You’ll need an IEEE-1284-compliant, parallel,
bi-directional interface cable.
1. Turn off the computer.
2. Turn off the printer (press and hold the Power/Reset button
for approximately 2 to 5 seconds).
3. Plug the parallel interface cable into the printer and secure
it with the wire clips.
4. Connect the other end of the cable to the parallel port on
the computer, and turn on the printer, then the computer.
Connect to Power
1. Insert power cord.
2. Connect to a grounded power outlet.
As a general safety precaution, do not use an
extension cord!
The lights on the control panel may flash once then
turn off.

5
Setup 1
To protect against damage to the printhead, ensure
that the printer has stopped its operation com-
pletely (carriage at its left most “home” position)
before detaching the power cord.
Do not unplug the printer for long periods of time:
the printhead nozzles can dry out.
Do not use a power strip to control the power to the
printer. The printer requires a small amount of
power, even when off, in order to maintain the
printhead.
In order to comply with UL and CSA safety
regulations, you must use a UL-listed/CSA la-
belled detachable power cord with a
3-conductor, 18 AWG, SVT-type plug, having a
grounding-type parallel blade and an
IEC320-style cord connector, such as the one
supplied with the printer.
Install the Printhead and Ink Cartridges
Keep the printhead and ink cartridges out of the
reach of children. Do not get the ink near your
eyes or mouth.
Avoid contact of the uncovered ink nozzles with
hands and clothing. The ink is not easy to remove.
1. Turn on the printer: the Error LED lights, the Low Ink
indicators flash, and the printhead carriage moves to the
center (loading position).
!
!
!

6
1Setup
2. Open the top cover.
3. Make sure the green cartridge lock lever is forward.
4. Unpack the printhead.
Be careful not to touch the printhead nozzles when
removing the printhead from the plastic bag. Ink
will get on your hands and the printhead can
become contaminated.
1
5. Holding the bag upside down as illustrated, remove the
black ink cartridge from its plastic bag.
!

7
Setup 1
6. Carefully peel the plastic foil seal off the ink cartridge in
the direction of the arrows printed on the seal.
Do not force the ink cartridges into the
printhead!
7. Grasp the printhead, insert the black ink cartridge into
position 1 and snap it firmly down into place.
8. Repeat steps 5 to 7 for each color cartridge, matching the
color/number on the ink cartridges with the corresponding
color/number on the printhead.
9. Align the rectangular hole in the printhead (➊) with the
green post (➋) on the printer carriage, then gently lower
the printhead into position.
➋➊
!

8
1Setup
10. Push the green cartridge lock lever back to secure the
printhead and close the cover.
11. Press and release the Cartridge Change/Clean button.
The printer prepares the printhead for printing. When the
process is complete (about 30 seconds), the Error LED and
the flashing Low Ink indicators turn off.
If the error LED remains lit after the Cartridge
Change/Clean button is pressed, try removing and
reinstalling the printhead assembly.
Install the Printhead Storage Box
For those who have both the optional high-capacity black
printhead and the standard color printhead, the printhead
storage box is designed to protect one while the other is in
use. It is also used to store the printhead when the printer is
being transported.
Attach the box (➊) included with your printer to the back of
the housing:
If space limitations are a concern, you can store the
box in any cool location away from direct sunlight.
➊

9
Setup 1
Usable Print Media
Media Use Media Setting(s) Media Size Setting(s)
Cards Cards designated for inkjet printers. Plain Paper • US 4x6 OR US 5x8
•A6 (105 x 148 mm)
• Hagaki (100 x 148 mm)
Envelopes Only short-flap, side-seam type, Plain Paper • #10 (4.125 x 9.5 in)
designated for inkjet printers. • DL (110 x 220 mm)
• C6 (114 x 162 mm)
Labels Paper labels/full sheets only, Plain Paper • Letter (8.5 x 11 in)
designated for inkjet printers. •A4 (148 x 216 mm)
Banners 20 or 24-lb paper, designated for Plain Paper • Banner
inkjet printers. • Banner A4
Paper 20 or 24-lb paper, designated Plain Paper See “Selectable
for inkjet printers. Sizes” at right
Paper, Coated 24-lb, “Hi-Resolution” or “Premium • Premium coated paper See “Selectable
Coated,” designated for inkjet printers. • Photo quality matte paper Sizes” at right
Paper, Glossy Film-backed or paper-backed, Photo quality glossy paper See “Selectable
designated for inkjet printers. Sizes” at right
Iron-on Transfer Iron-on transfer media designated Iron-on Transfer • Letter 8.5 x 11 in
for ink jet printers. •A4 148 x 216 mm
Transparencies Transparencies designated for inkjet Transparency • Letter 8.5 x 11 in
printers. Do not use paper-backed •A4 148 x 216 mm
transparencies. Place rough side
against paper support!
Be sure to
select the
proper media in the
Main tab and
media size in the
Page tab of the OKI
OKIJET 2500
printer setup dialog
box (see page 15).
See Section 6 for
additional specifi-
cations on print
media.
Selectable Sizes
• Letter (8.5 x 11 in)
• Legal (8.5 x 14 in)
• A5 (148 x 216 mm)
• B5 (182 x 257 mm)
• A4 (210 x 297 mm)
• Executive
(7.25 x 10.5 in)

10
1Setup
Load Paper
To avoid paper jams, always wait until the printer is
done printing before loading paper.
1. Pull up the paper support.
2. Slide the paper guide lever to the far right.
!
Recommended Print Media
Note: To change the print quality settting, open the OKI
OKIJET 2500 printer setup dialog box and select the
desired print quality in the Main tab.
Media Recommended Print Quality
Plain Paper Hammermill Jet Print Normal or
Xerox 4024DP or Color Xpressions High Quality
HP Bright White
HP Greeting Card Paper
Matte Coated HP Premium Ink Jet Paper High Quality
Paper Hammermill Jet Print Ultra-Matte
Glossy Paper Kodak Photo Weight Glossy High Quality
Xerox Ink Jet Photo Glossy
Banners HP Banner Paper Normal or
High Quality
Transparencies 3M CG3410 Transparency Film High Quality
Iron-on Transfer Xerox Ink Jet Fabric Transfer High Quality
Labels Xerox Ink Jet Labels Normal or
High Quality
Envelopes Use short-flap, not v-flap: High Quality
✔✔
✔✔
✔x

11
Setup 1
3.Fan a stack of paper and load it into the paper tray (max.
125 sheets 20-lb paper), with the side to be printed facing
the back.
To load envelopes, banners and other print media,
see page 18, ff.
4. Slide the paper guide lever to touch the right edge of the
paper stack.
5. Install the output shelf behind the green tabs(➊), with the
ribs facing forward. Make sure you insert the tabs on the
shelf into the cutouts in the feed area.
➊➊

12
1Setup
Print the Demo Page
We recommend that you run a demo print whenever the
printer is moved or the ink cartridge is replaced.
The printer does not need to be attached to a host
computer to perform this demo.
1. Make sure that at least 4 sheets of paper are loaded and
that the printer is turned on (Power LED lit: if not, press
Power/Reset button).
2. Press and hold the Resume/FF button for approximately 2
to 5 seconds, until the green LED flashes. The demo
prints.
If the demo fails to print, repeat steps 1 and 2.
If the demo page shows streaks or missing colors,
press and hold the Cartridge Clean button to start
the cartridge cleaning process.

13
Printing 2
Install the Printer Driver/Electronic
Registration Utility
Before you can begin printing,
you must first install the OKI
OKIJET 2500 printer driver in
your computer.
When you are installing the
driver, you will also be offered
the opportunity to install the
Electronic Registration utility.
This manual uses “d” to reference the CD ROM
drive. If your CD ROM drive is another letter,
substitute that letter wherever “d” appears in the
installation steps.
Installation on Windows 3.1x
For Windows 3.1 or Windows for Workgroups 3.11:
1. Start Windows on your computer (make sure all other
programs are closed before proceeding).
2. Insert the OKI OKIJET 2500 CD in your CD ROM drive.
3. From the Program Manager, choose File, then select
Run.
4. Type d:\setup, then click OK.
The Welcome dialog box appears.
5. Click Next.
The Software License Agreement appears.
6. Click Yes.
The Select Components dialog box appears with the
following components preselected:
µOKIJET 2500 Windows Printer Driver
µOKIJET 2500 Electronic Registration

14
2Printing
7. Clear any components you do not wish to install (see note
below regarding the various registration options available
to you), then click Next.
The Printer Port Selection dialog box appears.
8. Select the port you wish to use (normally LPT1:), then
click Next.
The Select Program Folder dialog box appears.
9. Click Next.
10. Click Next to start copying the files, then follow the
remaining steps of the installation program.
To run theWin 3.1x Electronic Registration utility:
You must have a modem installed in your PC in
order to use Electronic Registration. If you do not
have a modem, you can still use the Electronic
Registration utility to fill out the registration form,
then print out a copy and fax it or mail it in. Or, if
you prefer, you can register directly online at the
Okidata internet site http://www.okidata.com.
1. Double click the Electronic Registration icon in the OKI
OKIJET 2500 program group.
2. Select the appropriate location, then click Continue.
3. Follow the steps of the Electronic Registration utility.
Installation on Windows™ 95:
1. Start Windows 95 on your computer (make sure all other
programs are closed before proceeding).
2. Insert the OKI OKIJET 2500 CD in your CD ROM drive.
3. Click Start on the task bar.
4. Select Settings →→
→→
→Printers.
5. Double-click the Add Printer icon and follow the steps
given in the Add Printer Wizard dialog box.
When you are prompted for the manufacturer and
model of your printer, click Have Disk, then type d:\
and click OK. On the next screen, you will see OKI
OKIJET 2500 highlighted. Click Next, then follow
the remaining steps of the Add Printer Wizard.
7. When the Software License dialog box appears, click Yes.
The Reboot dialog box appears.
8. Click Yes.
The system reboots
Your OKI OKIJET 2500 printer driver is now installed.
To load the Electronic Registration utility:
1. Click Start on the task bar, then click Run.
2. Type d:\setup and press the Enter key.
3. Follow the instructions given.