Oki Thermal A3+ Colour Desktop Printer DP-7000 User manual

Thermal A3+Colour Desktop Printer
User's Guide

ii User’s Guide
Preface
Every effort has been made to ensure that the
information in this document is complete, accurate, and
up-to-date. Oki assumes no responsibility for the results
of errors beyond its control. Oki also cannot guarantee
that changes in software and equipment made by other
manufacturers and referred to in this guide will not
affect the applicability of the information in it. Mention
of software products manufactured by other companies
does not necessarily constitute endorsement by Oki.
Copyright 2000 by Oki. All rights reserved.
Oki is a registered trademark of Oki Electric Industry
Co., Ltd.
E NERGY S TAR is a U.S. registered mark.
Apple, Macintosh, Mac, Mac OS and TrueType are
registered trademarks of Apple Computer, Inc.
EEC compatibility
This product complies with the
requirements of the Council Directives
89/336/EEC and 73/23/EEC amended
by 93/68/EEC (EMC) and 73/23/EEC
(LVD), as amended where applicable,
on the approximation of the laws of the
members states relating to
Electromagnetic Compatibility and
Low voltage.
Energy Star
As an
E
NERGY
S
TAR
®
Partner,
Oki has determined that this product
meets the
E
NERGY
S
TAR
®
guidelines for energy efficiency.
Universal Serial Bus
This printer is fitted with an
industry Standard Universal
Serial Bus (USB) data interface.

English
Preface iii
Safety instructions
This printer has been carefully designed to give years of
safe, reliable performance. As with all electrical
equipment, however, there are a few basic precautions
that should be taken to avoid personal injury or
damaging the printer:
• Read this setup guide carefully and save it for
future reference.
• Read and follow all warning and instruction
labels on the printer itself.
• Disconnect the printer before cleaning. Use only
a damp cloth. Do not use liquid or aerosol
cleaners to clean the printer.
• Place the printer on a firm, solid surface. If the
printer is placed on something unsteady, it may
fall and become damaged or injure someone. If
the printer is placed on a soft surface, such as a
rug, sofa, or bed, the vents may become blocked
causing the printer to overheat.
• Do not put the printer on or near a heat source,
such as a radiator or heat register. Keep it out of
direct sunlight. Allow enough room around the
printer for adequate ventilation and easy access.
• Do not use the printer near water, or spill liquid of
any kind into it.
• Make sure that the power source matches the
rating listed on the back of the printer. If you are
not sure, check with your dealer or with your
local power company.
• This printer has an earthed plug as a safety
feature and will only connect to an earthed outlet.
If this plug cannot be connected to a power outlet,
then it is possible that the power outlet is of the
older, non-earthed type. Contact an electrician to
have the power outlet replaced. Do not use an
adapter to defeat the earthing.
• To avoid damaging the power cable, do not put
anything on it or place it where it will be walked
on. If the cable becomes damaged or frayed,
replace it immediately.
• If an extension cable or power strip is being used
with the printer, make sure that the total of the
amperage rating required by all the equipment is
less than the rating of the extension cable or
power strip. The total ratings of all equipment

iv User’s Guide
plugged into the outlet should not exceed 13
amperes.
• The power outlet into which the printer is
connected must remain accessible at all times.
• Opening any cover may expose hot surfaces.
These are clearly labelled. Do NOT touch them.
• Do not insert anything into the ventilation slots
on the printer; you could get a shock or cause a
fire.
• Aside from the routine maintenance described in
the user’s guide, do not try to service the printer
yourself. Opening a cover may expose you to
shocks or other hazards.
• Do not make any adjustments other than those
outlined in the user’s guide as damage may be
caused to the printer.
If anything happens that indicates that the printer is not
working properly or has been damaged, disconnect the
printer from the power source and contact your dealer.
These are some of the things to look for:
• The power cable or plug is frayed or damaged.
• Liquid has been spilled into the printer, or it has
been exposed to water.
• The printer has been dropped, or the cabinet is
damaged.
• The printer does not function normally when
following the operating instructions.

English
Preface v
Table of contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
EEC compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Energy Star . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Universal Serial Bus . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Table of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1 - Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Preparing your printer . . . . . . . . . . . . . . . . . . . . . . . . . 3
Removing package contents . . . . . . . . . . . . . . . . . 3
Opening front cover . . . . . . . . . . . . . . . . . . . . . 4
Closing front cover . . . . . . . . . . . . . . . . . . . . . . 5
Locating printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Fitting Paper Support . . . . . . . . . . . . . . . . . . . . . . . 5
Fitting Dust Cover . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using Output Paper Tray . . . . . . . . . . . . . . . . . 7
Transporting the printer . . . . . . . . . . . . . . . . . . 7
Printer functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front view of printer . . . . . . . . . . . . . . . . . . . . . . . 8
Rear view of printer . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear view of printer with
SCSI interface module . . . . . . . . . . . . . . . . . . 10
Inside the printer . . . . . . . . . . . . . . . . . . . . . . . . . 10
Paper feed switch . . . . . . . . . . . . . . . . . . . . . . . . 12
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Indicator lights summary . . . . . . . . . . . . . . . . . . 14
Chapter 2 - Initial Setup
Computer connection . . . . . . . . . . . . . . . . . . . . . 15
Macintosh USB connection . . . . . . . . . . . . . . 15
Macintosh SCSI connection . . . . . . . . . . . . . 15
Fitting the SCSI adapter . . . . . . . . . . . . . . . . 16
Connecting the printer to a computer . . . . . . 16
How to uninstall SCSI adapter . . . . . . . . . . . 17
Connecting Power Cord . . . . . . . . . . . . . . . . . . . 18
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Identifying ink cartridge and paper types . . . . . . 19
Installing ink cartridges . . . . . . . . . . . . . . . . . . . . 20
Replacing or changing ink cartridges . . . . . . . . . 22
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Paper types and available feeding modes . . . . . . 24
Notes and precautions about paper . . . . . . . . 24
Loading paper in automatic feed mode . . . . . . . . 25
Loading high grade/laser paper
and Press Papers . . . . . . . . . . . . . . . . . . . 25
Loading paper in manual feed mode . . . . . . . . . . 27

vi User’s Guide
Chapter 3 - Installation and Operation, Macintosh
Installing the printer driver . . . . . . . . . . . . . . . . . . . . . 29
Purpose of the printer driver . . . . . . . . . . . . . . . . . 29
Preparing for installation . . . . . . . . . . . . . . . . . . . . 29
Turn on the power . . . . . . . . . . . . . . . . . . . . . . . . . 29
SCSI Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
System requirements . . . . . . . . . . . . . . . . . . . . . . . 30
Contents of the installation disk . . . . . . . . . . . . . . 30
Installing the printer driver software . . . . . . . . . . . 30
Using balloon help . . . . . . . . . . . . . . . . . . . . . . . . 31
Selecting the correct driver . . . . . . . . . . . . . . . . . . 31
Testing the printer . . . . . . . . . . . . . . . . . . . . . . . . . 32
Page setup dialogue box . . . . . . . . . . . . . . . . . 32
Print dialogue box . . . . . . . . . . . . . . . . . . . . . . 32
Print preview . . . . . . . . . . . . . . . . . . . . . . . . . . 32
USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
System Requirements . . . . . . . . . . . . . . . . . . . . . . 33
Installing printer software . . . . . . . . . . . . . . . . . . . 33
Using the OKI USB printer . . . . . . . . . . . . . . . . . . 33
Printing operations . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Printing in monochrome . . . . . . . . . . . . . . . . . . . . 34
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Placing an ink cartridge in your printer . . . . . . 34
Setting up the printer driver
for Monochrome printing . . . . . . . . . . . . . 35
Printing in colour . . . . . . . . . . . . . . . . . . . . . . . . . 35
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Placing ink cartridges in your printer . . . . . . . 36
Setting up the printer driver
for colour printing . . . . . . . . . . . . . . . . . . . 36
Setting up colour matching option . . . . . . . . . 36
Printing on reverse side . . . . . . . . . . . . . . . . . . . . 38
Setting up the printer driver
for printing on reverse side . . . . . . . . . . . . 38
Chapter 4 - Specialised Printing Operations
VPhoto colour printing . . . . . . . . . . . . . . . . . . . . . . . 41
Colour printing on Press Paper and VPhoto film . 41
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 41
Prepare the image to be printed . . . . . . . . . . . 41
Install ink cartridges . . . . . . . . . . . . . . . . . . . . 41
Load VPhoto film in your printer . . . . . . . . . . 42
Setting up the printer driver for printing . . . . 42
Colour printing on High Grade Paper . . . . . . . . . . . . 43
Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Prepare the image to be printed . . . . . . . . . . . 43
Install ink cartridges . . . . . . . . . . . . . . . . . . . . 43
Load the paper in your printer . . . . . . . . . . . . 43
Setting up the printer driver for printing . . . . 43
Printing in Metallic Colour . . . . . . . . . . . . . . . . . . . . 45
Single metallic colour printing . . . . . . . . . . . . . . . 45
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 45
Prepare the image to be printed . . . . . . . . . . . 46
Install ink cartridges . . . . . . . . . . . . . . . . . . . . 46
Load the paper in your printer . . . . . . . . . . . . 46
Setting up the printer driver for printing . . . . 46

English
Preface vii
Multi metallic colour printings . . . . . . . . . . . . . . 47
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 47
Prepare the image to be printed . . . . . . . . . . . 47
Install ink cartridges . . . . . . . . . . . . . . . . . . . . 48
Load the paper in your printer . . . . . . . . . . . . 48
Setting up the printer driver for printing . . . . 49
Simultaneous full colour and
metallic colour printing . . . . . . . . . . . . . . . . . 49
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 50
Prepare the image to be printed . . . . . . . . . . . 50
Install ink cartridges . . . . . . . . . . . . . . . . . . . . 51
Load the paper in your printer . . . . . . . . . . . . 51
Setting up the printer driver for printing . . . . 52
Printing in foil colour . . . . . . . . . . . . . . . . . . . . . . . . 53
Single foil colour printing . . . . . . . . . . . . . . . . . . 53
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 54
Prepare the image to be printed . . . . . . . . . . . 54
Install ink cartridges . . . . . . . . . . . . . . . . . . . . 54
Load the paper in your printer . . . . . . . . . . . . 54
Setting up the printer driver for printing . . . . 54
Multi foil colour printings . . . . . . . . . . . . . . . . . . 55
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 55
Prepare the image to be printed . . . . . . . . . . . 55
Install ink cartridges . . . . . . . . . . . . . . . . . . . . 56
Load the paper in your printer . . . . . . . . . . . . 56
Setting up the printer driver for printing . . . . 57
Simultaneous full colour and
foil colour printing . . . . . . . . . . . . . . . . . . . . . 57
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 58
Prepare the image to be printed . . . . . . . . . . . 58
Install ink cartridges . . . . . . . . . . . . . . . . . . . 59
Load the paper in your printer . . . . . . . . . . . . 59
Setting up the printer driver for printing . . . . 59
Printing on transparencies or transfer film . . . . . . . . 61
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Prepare the image to be printed . . . . . . . . . . . . . . 61
Install ink cartridges . . . . . . . . . . . . . . . . . . . . . . 61
Load the transparency film or transfer film . . . . 62
Setting up the printer driver for printing . . . . . . . 62
Printing on transparencies
with opaque white ink or transfer film . . . . . . . . 63
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Prepare the image to be printed . . . . . . . . . . . . . . 63
Install ink cartridges . . . . . . . . . . . . . . . . . . . . . . 63
Load the transparency film or transfer film . . . . 64
Setting up the printer driver for printing . . . . . . . 64
Setting up the film support . . . . . . . . . . . . . . . . . . . . 65
RGB Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Prepare the image to be printed . . . . . . . . . . . . . . 67
Install ink cartridge . . . . . . . . . . . . . . . . . . . . . . . 67
Load the paper in your printer . . . . . . . . . . . . . . . 67
Setting up the printer driver for printing . . . . . . . 67

viii User’s Guide
Chapter 5 - Maintenance
Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cleaning the main unit . . . . . . . . . . . . . . . . . . . . . 69
Cleaning the print head . . . . . . . . . . . . . . . . . . . . . 70
Cleaning the platen . . . . . . . . . . . . . . . . . . . . . . . . 70
Cleaning the feed roller . . . . . . . . . . . . . . . . . . . . . 71
Cleaning the paper transport rollers . . . . . . . . . . . 72
Chapter 6 - Troubleshooting
Troubleshooting - general . . . . . . . . . . . . . . . . . . . . . . 75
Printer errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Ready/insert button functions . . . . . . . . . . . . . . . . 75
Paper feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Paper eject . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Cancelling an alarm . . . . . . . . . . . . . . . . . . . . . 76
Forced printing and clearing data . . . . . . . . . . 76
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . 76
Troubleshooting - Macintosh . . . . . . . . . . . . . . . . . . . 77
Troubleshooting for USB . . . . . . . . . . . . . . . . . . . . . . 88
The USB printer cannot be selected
in the Chooser . . . . . . . . . . . . . . . . . . . . . . . . . 88
Chapter 7 - Specifications & Settings
DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using cardboard or thick paper . . . . . . . . . . . . 91
Available supplies . . . . . . . . . . . . . . . . . . . . . . . . . 92
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Print media . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Appendix A
SCSI Interface module . . . . . . . . . . . . . . . . . . . . . . . . 93
Index

English
Chapter 1 - Introduction 1
Chapter 1 - Introduction
Introduction
Thank you for your purchase of the OKI DP-7000
Colour A3+ desktop printer. This printer represents the
most recent advances in printing quality and
technology. Whether you need a printer for your
Macintosh or the new iMac computer, this printer is the
solution you have been looking for.

2 User’s Guide
Features
The following is a summarised list of the many standard
features offered by your new printer:
• Variable-dot 2400 dots-per-inch printing
resolution.
• Nine-colour ink capacity, the most challenging
printing tasks are easily accomplished.
• Fully compatible with all of the standard inks and
foil colours.
• Fade-proof, smear-proof, and waterproof
printing.
• Reversable finish cartridge enabling the cartridge
to have a more extended life.
• USB Serial Interface allows a direct interface to
your Macintosh without an expensive converter
cable.