Oki pmnC3100 User manual

C3100
user's guide

PREFACE > 2
PREFACE
Every effort has been made to ensure that the information in this document is complete,
accurate, and up-to-date. The manufacturer assumes no responsibility for the results of
errors beyond its control. The manufacturer also cannot guarantee that changes in
software and equipment made by other manufacturers and referred to in this guide will
not affect the applicability of the information in it. Mention of software products
manufactured by other companies does not necessarily constitute endorsement by the
manufacturer.
While all reasonable efforts have been made to make this document as accurate and
helpful as possible, we make no warranty of any kind, expressed or implied, as to the
accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the Oki Europe website:
http://www.okieurope.com
Copyright © 2005. All rights reserved.
Oki and Microline are registered trademarks of Oki Electric Industry Company, Ltd.
Energy Star is a trademark of the United States Environmental Protection Agency.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard
Company.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.
Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Computer.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.
As an Energy Star Program Participant, the manufacturer has
determined that this product meets the Energy Star guidelines for
energy efficiency.
This product complies with the requirements of the Council Directives
89/336/EEC (EMC) and 73/23/EEC (LVD) as amended where applicable
on the approximation of the laws of the member states relating to
electromagnetic compatibility and low voltage.

CONTENTS > 3
CONTENTS
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
The Status Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
LED displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Paper recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cassette tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Face down stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Face up stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cassette tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Printer settings in Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Printer driver settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Printing preferences in Windows applications . . . . . . . . . . 21
Setup tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Job Options tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Colour tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Setting from Windows Control Panel. . . . . . . . . . . . . . . . . . 25
General tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Advanced tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Colour Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Factors that affect the appearance of prints . . . . . . . . . . . . 28
Tips for printing in colour. . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Printing photographic images . . . . . . . . . . . . . . . . . . . . 30
Printing from Microsoft Office applications . . . . . . . . . 30
Printing specific colours (e.g. a company logo) . . . . . . 30
Adjusting the brightness or intensity of a print . . . . . . 30
Accessing the colour matching options . . . . . . . . . . . . . . . 30
Setting the colour matching options. . . . . . . . . . . . . . . . . . 31
Using the Colour Swatch feature . . . . . . . . . . . . . . . . . . . . . 33
Using the Colour Correct Utility . . . . . . . . . . . . . . . . . . . . . . 34

CONTENTS > 4
The Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using the Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Printer State tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Printer Setup tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Preferences tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printer functions (User Settings) . . . . . . . . . . . . . . . . . . . . . 40
Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Print menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Media menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Colour menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
System configuration menu . . . . . . . . . . . . . . . . . . . . . . 44
USB menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Memory menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
System adjustment menu. . . . . . . . . . . . . . . . . . . . . . . . 46
Maintenance menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Usage menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Printing settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Changing the display language . . . . . . . . . . . . . . . . . . . 48
Replacing consumable items . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Consumable order details . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Toner cartridge replacement . . . . . . . . . . . . . . . . . . . . . . . . 51
Image drum replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacing the belt unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Fuser replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Cleaning the LED head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Installing additional memory . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Order codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Oki contact details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

NOTES, CAUTIONS AND WARNINGS > 5
NOTES, CAUTIONS AND WARNINGS
NOTE
A note provides additional information to supplement the main text
which may help you to use and understand the product.
CAUTION!
A caution provides additional information which, if ignored, may result
in equipment malfunction or damage.
WARNING!
A warning provides additional information which, if ignored, may result
in a risk of personal injury.

INTRODUCTION > 6
INTRODUCTION
Congratulations on buying an Oki colour printer. Your new printer is
designed with advanced features to give you clear, vibrant colour
prints and crisp black and white pages at high speed on a range of
office print media.
Your printer includes these features:
lUp to 12 pages per minute in full colour for fast printing of high
impact colour presentations and other documents
lUp to 20 pages per minute in black and white for fast and
efficient printing of all general purpose documents not
requiring colour
l1200 x 600dpi (dots per inch) print resolution for high quality
image production showing the finest detail
lSingle Pass Colour Digital LED technology for high speed
processing of your printed pages
lHigh speed USB 2.0 interface
l“Ask Oki” – a brand new, user-friendly function that gives a
direct link from your printer driver screen (but not always
illustrated in this guide) to a dedicated web site specific to the
exact model you are using. This is where you’ll find all the
advice, assistance and support you could need to help you get
the best possible results from your Oki printer.
Additionally, the following optional feature is available:
lAdditional memory, to allow printing of more complex pages.

INTRODUCTION > 7
PRINTER OVERVIEW
FRONT VIEW
1. Output stacker, face down.
Standard printed copy
delivery point. Holds up to
250 sheets at 80g/m².
2. Multi purpose feeder
release (2) (press).
3. Status Panel.
Status LEDs and operator
buttons.
4. Front Cover release (lift).
5. Paper tray.
Standard blank paper tray. Holds up to 300
sheets of 80g/m² paper.
6. Multi purpose feeder (shown closed).
Used for feeding heavier paper stocks,
envelopes and other special media. Also for
manual feeding of single sheets when
required.
7. ON/OFF switch.
1
3
5
6
7
2
2
4

INTRODUCTION > 8
REAR VIEW
This view shows the connection panel and the rear output stacker.
When the rear paper stacker is folded down, paper exits through the
rear of the printer and is stacked here face up. This is mainly used for
heavy print media. When used in conjunction with the multi purpose
feed tray, the paper path through the printer is essentially straight.
This avoids bending the paper around curves in the paper path and
enables feeding of up to 203g/m² media.
8. USB interface. (USB cable must be
of length 2m maximum for reliable
Status Monitor operation.)
9. AC power socket.
10. Rear, face up, 100 sheet stacker.
8
9
10

INTRODUCTION > 9
THE STATUS PANEL
The Status Panel allows operator intervention and indicates both
when the printer is operating normally and when it requires attention.
Detailed printer status is provided by the Status Monitor. (See “Using
the Status Monitor” on page 35.)
The Status Panel incorporates 4 LEDs and 2 push-button switches as
follows:
1. Power (Ready) LED (green)
2. Paper LED (amber)
3. Consumable LED (amber)
4. Alarm LED (amber)
5. ON LINE switch
6. CANCEL switch
The switches enable printer operation while the LEDs display the
status of the printer operation.
1 2 3 4 5 6

INTRODUCTION > 10
SWITCHES
Operation
The switches are labelled ON LINE and CANCEL and each has three
modes of operation as follows:
Function
The results of operating the switches in different contexts are
summarised below.
Mode of operation Description
Momentary press
(Press 1)
Press the switch and release it within 2 seconds of pressing it.
The operation starts immediately the switch is released.
2-second press
(Press 2)
Press the switch and release it between2 and 5 seconds after
pressing it. The operation starts immediately the switch is
released (except at job cancellation).
5-second press
(Press 5)
Press the switch and hold it for 5 seconds or more. The operation
starts 5 seconds after pressing the switch, even if you hold it
pressed for more than 5 seconds.
Status before
pressing
ONLINE switch CANCEL switch
Press
1
Press
2
Press
5
Press
1
Press
2
Press
5
ON LINE (idling mode) Shifts to OFF
LINE
Prints
Menu
Map
(*1)
Prints
Demo
Print
–––
OFF LINE (idling
mode)
Shifts to ON
LINE
Prints
Menu
Map
(*2)
prints
Demo
Print
(*2)
– – –
ON LINE (data being
received, processing
or printing)
Shifts to OFF
LINE
–– –Cancels
job
(*3)
–
Requesting manual
feed, no paper in MP
Tray or paper size
mismatch
Starts paper
supply
– – – Cancels
job
(*3)
–
No paper in Tray 1 or
Tray 1 open
––––Cancels
job
(*3)
–

INTRODUCTION > 11
*1: The Menu Map (or Status Page) provides details of printer settings
and status information.
*2: Shifts to ON LINE after printing has started.
*3: Executes job cancellation 2 seconds after start of switch operation
(even if the switch is held down longer).
LED DISPLAYS
General
Printer status (as indicated by the LEDs) can be broadly categorised as
follows:
1. Normal status: the printer is operating normally e.g. it is ON
LINE or processing.
2. Warning status: you can continue to use the printer without
intervention but an error may result.
3. Error status: you cannot continue to use the printer.
Intervention is required to recover from the error. Fatal errors
are irrecoverable and require a service call.
When several different status situations occur concurrently, only the
status with the highest priority is displayed on the LEDs. Warning
status combined with the highest-priority normal status is displayed
on the LEDs.
Memory overflow or
invalid data
Recovers from
the error and
shifts to ON
LINE
– – – – –
Paper jam – – – – – –
At cover open/close
after the waste toner
has become full
Recognises the
toner has been
changed
– – Recognises
the toner
has not
been
changed
– –
Status before
pressing
ONLINE switch CANCEL switch
Press
1
Press
2
Press
5
Press
1
Press
2
Press
5

INTRODUCTION > 12
Function
A summary of the functions of each LED is given below:
Illumination and meaning
To be able to indicate a large number of status situations both
individually and in combination, the LEDs are illuminated as follows:
LED Function
Power (Ready) Indicates POWER ON, ON LINE, OFF LINE, power saving, data receiving,
printing, job cancelling, warming up, density adjustment/temperature
adjustment in progress
Paper Indicates paper out warning/alarm, manual feed request
Consumable Indicates consumables life warning/alarm, consumables installation
error
Alarm Indicates paper jam, cover open error
LED Illumination Status
Power (Ready)
Green
OFF Power OFF
ON ON LINE (idle)
Blinking 1 (2S cycle) OFF LINE (this blinking pattern
always takes place while an error is
occurring)
Blinking 2 (500mS cycle) Data being received, printing,
warming up, density adjustment/
temperature adjustment in progress
Blinking 3 (120mS cycle) Job cancelling in progress
Blinking 4 (4.5S ON and 500mS
OFF)
Power saving mode

INTRODUCTION > 13
The Status Monitor provides a readable description of the printer
status corresponding to the indications of the LEDs. If you have the
Status Monitor Preferences set to Pop up on alerts, this readable
message will be presented on screen whenever an abnormal
condition occurs.
Paper,
Consumable,
Alarm
(Amber)
OFF ON LINE
ON A warning is indicated (printing
possible)
Blinking 1 (2S cycle) An error has occurred but printing
can continue if you press the
ON LINE or CANCEL switch.
Blinking 2 (500mS cycle) An error has occurred. You need to
replace consumables or remove
jammed paper, for example. The
printer then recovers from the error
and printing becomes possible
again.
Blinking 3 (120mS cycle) A serious error has occurred.
rebooting or a service call is
required.
LED Illumination Status

PAPER RECOMMENDATIONS > 14
PAPER RECOMMENDATIONS
Your printer will handle a variety of print media, including a range of
paper weights and sizes, transparencies and envelopes. This section
provides general advice on choice of media, and explains how to use
each type.
The best performance will be obtained when using standard 75~90g/m²
paper designed for use in copiers and laser printers. Suitable types are:
lArjo Wiggins Conqueror Colour Solutions 90g/m²;
lColour Copy by Neusiedler.
Use of heavily embossed or very rough textured paper is not
recommended.
Pre-printed stationery can be used, but the ink must not offset when
exposed to the high fuser temperatures used in the printing process.
Envelopes should be free from twist, curl or other deformations. They
should also be of the rectangular flap type, with glue that remains
intact when subjected to hot roll pressure fusing used in this type of
printer. Window envelopes are not suitable.
Transparencies should be of the type designed for use in copiers and
laser printers. We strongly recommend Oki transparencies (Order
No. 01074101). In particular, avoid office transparencies designed
for use by hand with marker pens. These will melt in the fuser and
cause damage.
Labels should also be of the type recommended for use in copiers and
laser printers, in which the base carrier page is entirely covered by
labels. Other types of label stock may damage the printer due to the
labels peeling off during the printing process. Suitable types are:
lAvery White Laser Label types 7162, 7664, 7666 (A4),
or 5161 (Letter);
lKokuyo A693X series (A4) or A650 (B5).
Business cards recommended are produced by Oki (Order
No. 09002985).

PAPER RECOMMENDATIONS > 15
CASSETTE TRAY
If you have identical paper stock loaded in the multi purpose tray, you
can have the printer automatically switch to the other tray when the
current tray runs out of paper. When printing from Windows
applications, this function is enabled in the driver settings. (See
“Printer settings in Windows” on page 21.) When printing from other
systems, this function is enabled in the Print Menu. (See “Printer
functions (User Settings)” on page 40.)
MULTI PURPOSE TRAY
The multi purpose tray can handle the same media sizes as the
cassette trays but in weights of 75g/m² to 203g/m². For very heavy
paper stock, use the face up (rear) paper stacker. This ensures that
the paper path through the printer is almost straight.
The multi purpose tray can feed paper widths as small as 105mm and
lengths up to 1200mm (banner printing).
For paper lengths exceeding 356mm (Legal 14in.) use paper stock
between 90g/m² and 128g/m² and the face up (rear) paper stacker.
Use the multi purpose tray for printing on envelopes and
transparencies. Up to 50 sheets of transparencies or 10 envelopes
can be loaded at one time, subject to a maximum stacking depth of
10mm.
Paper or transparencies should be loaded print side up and top edge
into the printer.
Size Dimensions Weight (g/m²)
A6 105 x 148mm
Light 64-74g/m²
Medium 75-90g/m²
Heavy 91-120g/m²
A5 148 x 210mm
B5 182 x 257mm
Executive 184.2 x 266.7mm
A4 210 x 297mm
Letter 215.9 x 279.4mm
Legal 13in. 216 x 330mm
Legal 13.5in. 216 x 343mm
Legal 14in. 216 x 356mm

PAPER RECOMMENDATIONS > 16
FACE DOWN STACKER
The face down stacker on the top of the printer can hold up to 250
sheets of 80g/m² standard paper and can handle paper stocks up to
120g/m². Pages printed in reading order (page 1 first) will be sorted
in reading order (last page on top, facing down).
FACE UP STACKER
The face up stacker at the rear of the printer should be opened and the
tray extension pulled out when required for use. In this condition
paper will exit via this path, regardless of driver settings.
The face up stacker can hold up to 100 sheets of 80g/m² standard
paper, and can handle stocks up to 203g/m².
Always use this stacker and the multi purpose feeder for paper stocks
heavier than 120g/m².

LOADING PAPER > 17
LOADING PAPER
CASSETTE TRAY
1. Remove the paper tray from the printer.
2.
Fan the paper to be loaded at the edges (1) and in the middle (2)
to ensure that all sheets are properly separated, then tap the
edges of the stack on a flat surface to make it flush again (3).
123

LOADING PAPER > 18
3. Load the paper (for letter headed paper load face down with
top edge towards the front of the printer).
4. Adjust the rear stopper (1) and paper guides (2) to the size of
paper being used.
To prevent paper jams:
lDo not leave space between the paper and the guides
and rear stopper.
lDo not overfill the paper tray. Capacity depends on the
type of paper stock.
lDo not load damaged paper.
lDo not load paper of different sizes or types at the same
time.
lDo not pull the paper tray out during printing.
lClose the paper tray gently.
21

LOADING PAPER > 19
5. For face down printing, make sure the face up (rear) stacker (3)
is closed (the paper exits from the top of the printer). Stacking
capacity is approximately 250 sheets, depending on paper
weight.
6. For face up printing, make sure the face up (rear) stacker (3) is
open and the paper support (4) is extended. Paper is stacked
in reverse order and tray capacity is approximately 100 sheets,
depending on paper weight.
7. Always use the face up (rear) stacker for heavy paper (card
stock etc.).
CAUTION!
Do not open or close the rear paper exit while printing as it may result
in a paper jam.
3
4

LOADING PAPER > 20
MULTI PURPOSE TRAY
1. Open the multi purpose tray and press gently down on the
paper platform (1) to ensure it is latched down.
2. Load the paper and adjust the paper guides (2) to the size of
paper being used.
lWhen printing on headed paper load the paper into the
multi purpose tray with pre-printed side up and top
edge into the printer.
lEnvelopes should be loaded face up with top edge to
the left and short edge into the printer.
lDo not exceed the paper capacity of about 50 sheets or
10 envelopes. Maximum stacking depth is 10mm.
3. Press the tray latch button (3) inwards to release the paper
platform, so that the paper is lifted and gripped in place.
Set the correct paper size for the multi purpose tray in the Media
Menu. (See “Printer functions (User Settings)” on page 40.)
2
1
3
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