Outdoor GreatRoom Company Crystal Fire CF-20-LP User manual

Page | 1 www.outdoorrooms.com Crystal Fire 42435 REV P 6-1-17
CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating and
maintenance instructions
included.
• Read, understand, and
follow these instructions
for safe installation and
operation.
WARNING
Crystal Fire
GAS-FIRED
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot
during operation and cool-down.
• Young children should be carefully supervised when
they are in the area of the appliance
• Children and adults should be alerted to the hazards
of high surface temperatures and should stay away
to avoid burns or clothing ignition
• Clothing or other flammable materials should not be
hung from the appliance or placed on or near the
appliance.
WARNING
Improper installation, adjustment,
alteration, service, or
maintenance can cause injury or
property damage. Read the
installation and maintenance
instructions thoroughly before
installing or servicing this
equipment.
User Manual for: CF-20-LP, CF-12, CF-1616, CF-30, CF-1224, CF-2424, CF-1242, CF-1242-L, CF-1264, CF-12120,
NF-16-RD, NF-1919, NF-7X37, NF-7X19, Other UL Listed burner sizes
DANGER
If you smell gas:
•Shut off gas to the appliance
•Extinguish any open flame.
•If odor continues, keep away from the
appliance and immediately call your gas
supplier or fire department.
WARNING
Do not store or use gasoline, or other
flammable vapors and liquids, in the vicinity of
this or any other appliance. An LP-cylinder not
connected for use shall not be stored in the
vicinity of this or any other appliance.
Any guard or other protective device removed for servicing the
appliance shall be replaced prior to operating the appliance
WARNING: For outdoor use only
CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide
which has no odor.
Using it in an enclosed space can kill you.
Never use this appliance in an enclosed space
such as a camper, tent, car, or home.
DANGER

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Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
Congratulations
Congratulations on selecting an Outdoor GreatRoom Company decorative gas appliance. The Crystal Fire™
burner you have selected is designed to provide the utmost in safety, reliability, and efficiency.
As the owner of a Crystal Fire™, you’ll want to read and carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and warnings.
This owner’s manual should be retained for future reference. We suggest you keep it with other important
documents and product manuals.
This information contained in this owner’s manual, unless noted otherwise, applies to all models and gas
control systems.
Your new Crystal Fire™ will give you years of durable use and trouble-free enjoyment.
Homeowner Reference Information
Model name:______________________________ Date of purchase/installation_________
Serial Number:___________________________ Location on appliance:_________________
Dealer purchased from:____________________ Dealer Phone:________________________
Notes:______________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
We recommend that you record the following
pertinent information about your appliance
Listing Label
Information/Location
The model information
regarding your specific
appliance can be found
on the rating plate
attached to your burner
via a metal chain. See the
sample rating plate at
right for locations of
specifications.
Serial Number
Model
Orifice Sizing
Fuel Type

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‘
Table of Contents
1. Listing and Code Approvals
a. Appliance certification
b. BTU specifications
2. Getting Started
a. Design and installation considerations
b. Tools and supplies required
c. Inspect the appliance and components
3. Framing and Clearances
a. Clearances to Combustibles
b. Framing and Enclosure for LP Gas Supply
4. Setting up your Burner
a. Burner Assembly
b. Glass Installation
c. Igniter Installation and Grounding
5. Gas Hookup and Information
a. Fuel
b. Gas pressure
c. Gas connection
d. LP Gas supply
6. Lighting and Operation
7. Finishing
8. Troubleshooting
9. Service and Maintenance
10. Reference Materials
a. Service parts list
b. Contact information
c. Limited one-year warranty
Installation and repair should be done by a qualified
service person. More frequent cleaning may be
required as necessary. It is imperative that the
control compartment, burners, and circulating air
passageways of the appliance are kept clean

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What’s included…
CF20-LP
•Burner assembly
•Black propane hose with
regulator
•Flexible metal gas line
•Ball valve
•Piezoelectric igniter
•#43 Orifice (LP)
•#31 Orifice (NG)
•
2 bags of decorative glass
CF-1224
•Burner assembly
•Black propane hose with
regulator
•Flexible metal gas line
•Ball valve
•Piezoelectric igniter
•#43 Orifice (LP)
•#31 Orifice (NG)
•
2 bags of decorative glass
CF-2424
•Burner assembly
•Black propane hose with
regulator
•Flexible metal gas line
•Ball valve
•Piezoelectric igniter
•#36 Orifice (LP)
•#17 Orifice (NG)
•
4 bags of decorative glass
CF-1242
•Burner assembly
•Black propane hose with
regulator
•Flexible metal gas line
•Ball valve
•Piezoelectric igniter
•#31 Orifice (LP)
•#21 Orifice (NG)
•
3 bags of decorative glass
CF-1242-L
•Two-Piece burner
assembly
•Black propane hose with
regulator
•Ball valve
•Piezoelectric igniter
•#31 Orifice (x2) (LP)
•#21 Orifice (x2)(NG)
•6 bags of decorative glass
•Manifold kit (T-connector
and Flexible Metal hose)
CF-1264
•Burner assembly
•Black propane hose with
regulator
•Flexible metal gas line
•Piezoelectric igniter
•#31 Orifice (LP)
•#21 Orifice (NG)
•
4 bags of decorative glass
CF-12120
•2-Piece Burner assembly
•Black propane hose with
regulator
•Manifold kit (T-connector
with 2 flexible metal hoses)
•Piezoelectric igniter
•#31Orifice(x2) (LP)
•#21 Orifice (x2)(NG)
•8 bags of decorative glass
NF-16-RD
•Burner assembly
•Black propane hose with
regulator
•Flexible metal gas line
•Ball valve
•Piezoelectric igniter
•#43 Orifice (LP)
•#31 Orifice (NG)
•
2 bags of decorative glass
NF-7X37
•Burner assembly
•Black propane hose with
regulator
•Flexible metal gas line
•Ball valve
•Piezoelectric igniter
•#31 Orifice (LP)
•#21 Orifice (NG)
•
2 bags of decorative glass
NF-7X19
•Burner assembly
•Black propane hose with
regulator
•Ball Valve
•Flexible metal gas line
•Piezoelectric igniter
•#43 Orifice (LP)
•#31 Orifice (NG)
•
2 bags of decorative glass
NF-1919
•Burner assembly
•Black propane hose with
regulator
•Flexible metal gas line
•Ball valve
•Piezoelectric igniter
•#36 Orifice (LP)
•#17 Orifice (NG)
•
2 bags of decorative glass
CF-12
•Burner assembly
•Black propane hose with
regulator
•Flexible metal gas line
•Ball valve
•Piezoelectric igniter
•#55 Orifice (LP)
•#49 Orifice (NG)
•1 bag of decorative glass
CF-30
•Burner assembly
•Black propane hose with
regulator
•Flexible metal gas line
•Ball valve
•Piezoelectric igniter
•#31 Orifice (LP)
•#17 Orifice (NG)
•
5 bags of decorative glass
CF-1616
•Burner assembly
•Black propane hose with
regulator
•Flexible metal gas line
•Ball valve
•Piezoelectric igniter
•#55 Orifice (LP)
•#49 Orifice (NG)
•1 bag of decorative glass

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Model
Orifice Size
Max input BTU
LP
NG
LP
NG
·CF-20
·NF-16
#43
#31
55331
51706
·CF-1224
·NF-719
#43
#31
55331
51706
·CF-2424
·NF-1919
#36
#17
79229
107465
·CF-1242
·NF-737
#31
#21
100588
90776
·CF-1264
#31
#21
100588
90776
·CF-12120
·CF-1242-L
#31(2)
#21(2)
100588
(per half)
90776
(per half)
CF-30
#31
#17
90,000
90,000
CF-12
#55
#49
20000
19500
CF-1616
#55
#49
20000
19500
MODEL: CRYSTAL FIRE CF-20-LP, CF-12, CF-30, CF-1616, CF-
1224, CF-1242, CF-2424, CF-1242-L, NF-719, NF-737, NF-16, NF-
1919, CF-1264, CF-12120
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Decorative Gas-Fired Outdoor Fireplace
STANDARD: Out Decorative Gas Appliances ANSI
Z21.97-2014 * CSA 2.41-2014
The Crystal Fire has been tested in accordance with
ANSI Z21.97-2014 and CSA 2.41-2014 for Canada
and has been listed by Underwriters Laboratory (UL) for
installation and operation as described in these
installation and operating instructions.
The installation must conform with local codes or, in
the absence of local codes, ANSI Z223.1 * NFPA 54
National Fuel Gas Code – Natural Gas and Propane
Installation Code, CSA B149.1 – or Propane Storage
and Handling Code, CSA B149.2
1 Listing and Code Approvals
A. Appliance Certification B. BTU Specifications
FOR DIY FIRE PIT MODELS
DIY-38 uses an NF-1919 burner
DIY-2032 uses an NF-719 burner
DIY-2049 uses an NF-737 burner
NF-719
CF-1224
NF-737
CF-1242
CF-1264
CF-12120
NF-1919
NF-16
CF-20
CF-12
CF-2424
CF-30
*For reference only. Burners not to scale
CF-1616

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2 Getting Started
This appliance is a Decorative Gas Appliance for
OUTDOOR USE ONLY and MUST NOT be used
for cooking.
Place the Crystal Fire on a flat and stable surface in
an outdoor location such as a patio or deck. This
location must be adjacent to the gas supply line or
LP gas supply cylinder. DO NOT locate the
appliance where it will get excessively wet or
submerged in water.
A. Design and Installation Considerations
When planning an appliance installation, it’s necessary to
determine the following information before installing:
• Where will the appliance be installed? See section 3
• Gas supply piping. See section 4
• Framing and finishing details. See sections 3,7
B. Tools and Supplies Required
Before beginning the installation, be sure that the
following tools and supplies are at hand.
• Gloves
• Safety Glasses
• Phillips screwdriver
• Non-corrosive leak-check solution
• Wrenches
• 1 AAA battery
WARNING
The Outdoor GreatRoom Company
disclaims any responsibility for, and
the warranty will be voided by, the
following actions:
• Installation and use of any damaged
components.
• Modification of the burner assembly
• Installation other than as instructed
by the Outdoor GreatRoom
Company.
Any such action may cause a fire hazard
WARNING
Do NOT use this appliance if any part of it has
been underwater. Have a qualified service
technician inspect the appliance and replace
any part of the control system and any gas
control which has been underwater.
CAUTION
Sharp Edges
Wear protective gloves and safety glasses
during installation.
WARNING
Do not burn solid fuels in this gas appliance
C. Inspect the Appliance and Components
WARNING
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
•Do NOT install damaged, incomplete,
or substitute components
Report damaged parts to your dealer.
WARNING
Asphyxiation Risk
• This gas appliance is for outdoor use in a
well-ventilated space.
• This unit must not be installed inside an
enclosed structure or unvented appliance
• Carefully remove all burner
components from packaging.
• Read all instructions before beginning
installation. Follow these instructions
carefully during installation to ensure
maximum safety and benefit.

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Note:
• Illustrations reflect typical installations
and are FOR DESIGN PURPOSES ONLY.
• Illustrations/diagrams are not drawn to
scale.
• Actual installation may vary due to
individual design preference.
Fire Risk
Provide adequate clearance:
•Around air openings
•For service access.
Locate appliance away from traffic areas
WARNING
72 inches to overhang
from top of metal bowl.
Figure 3.1 Clearances to Combustibles
24” 24”
SIDE WALL
72”
If you are not using an
Outdoor GreatRoom
Company table with
this burner, be sure to
mount to a non-
combustible surface
maintaining at least 8”
to combustible
surfaces and framing
below the surface of
burner.
8”
8”
8”
8”
8”
3 Framing and Clearances
Burner Pan
A. Clearances to combustibles

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B. Framing Enclosure for LP Gas Supply
System
If you build an enclosure for an LP gas cylinder, follow
these recommended specifications and local codes:
Ventilation
Enclosures must be ventilated by openings at the level
of the cylinder valve and at floor level. Effectiveness must
be determined with the cylinder(s) in place.
• One side of the enclosure must be completely
open or,
• For an enclosure having four sides, a top and a
bottom:
- At least two ventilation openings at cylinder valve
level shall be provided in the side wall, equally sized,
spaced at 180 degrees (3.14 rad), and unobstructed.
Each opening must have a total free area of not less
than 1/2 square inch per pound (3.2 sq. cm/kg) of
stored fuel capacity and not less than a total free
area of 10 square inches (64.5 sq. cm).
- Ventilation opening(s) must be provided at floor
level and shall have a total free area of not less than
1/2 square inch per pound (3.2 sq. cm/kg) of stored
fuel capacity and not less than a total free area of
10 square inches (64.5 sq. cm). If ventilation
openings at floor level are in a side wall, there must
be a least two openings. The bottom of the openings
must be at floor level and the upper edge can’t be
more than 5 in. (127 mm) above the floor. The
openings must be equally sized, spaced at 180
degrees (3.14 rad) and unobstructed.
- Every opening must have minimum dimensions to
permit the entrance of a 1/8 inch (3.2 mm)
diameter rod.
Accessibility
• Cylinder valves must be readily accessible for
hand operation. A door on the enclosure to
gain access to the cylinder valves is
acceptable, provided it is non-locking and
can be opened without the use of tools.
• The design of the enclosure must be
such that:
- The LP gas supply cylinder(s) can be
connected, disconnected and the
connections inspected and tested
outside the cylinder enclosure.
- Those connections which could be
disturbed when installing the cylinder(s)
in the enclosure can be leak tested
inside the enclosure.
- Be certain to mount or set the LP gas
cylinder on a flat stable surface and
retain it to prevent it from tipping.
Minimum Clearances
• There must be a minimum clearance of 2 in.
(50.8 mm) between the lower surface of the floor
of the LP gas supply cylinder enclosure and the
ground.
If using an LP-gas supply cylinder, it must be:
Constructed and marked in accordance with the
U.S. Department of Transportation (DOT)
Specifications for LP-Gas Cylinders, or the
standard for Cylinders, Spheres and Tubes for
Transportation of Dangerous Goods and
Commission, CAN/CSA-B339, as applicable;
provided with a listed overfilling prevention
device; and provided with a cylinder connection
device compatible with the connection for the
appliance.

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4 Setting up your Burner
A. Burner Assembly
All Models
• Check for damage. Do not use damaged components.
• The hose assembly must be replaced prior to the ap-
pliance being put into operation if there is evidence of
excessive abrasion or wear, or if the hose is damaged.
The replacement hose assembly specified by the man-
ufacturer.
• The burner must be replaced prior to the appliance be-
ing put into operation if it is evident that the burner is
damaged. The replacement burner assembly specified
by the manufacturer.
• Position the assembly in the desired location. This loca-
tion must be adjacent to the gas supply line. You must
have easy access to the gas valve control knob after it
is installed and connected to the gas supply because
the ON/OFF gas valve is used to turn the burner on and
off.
LP Gas Models
• Make sure the tank valve is turned completely off
(clockwise).
• Ensure the tank valve has the proper external
mating
threads (tank valve marked “USE WITH TYPE
1”).
• Inspect the hose shipped with the appliance
for any
damage. Do not use if there is evidence of
damage.
• Connect the end of the hose onto the
ON/OFF gas
valve of the appliance. Make sure it is secured
tightly.
• Connect the regulator assembly to the tank valve.
Hand-tighten only (clockwise). Do not use a
wrench to tighten! Use of a wrench may damage
the quick closing nut and result in a hazardous
condition.
• Position the hose out of pathways where people
might trip over it or in areas where the hose
might be subject to accidental damage.
B. Glass Installation
Spread glass out evenly over burner area. Use all glass
provided for best effect. Keep glass clear of spark to
avoid accidental blockage.
Note:
A percentage of glass beads may arrive split in half.
This is normal. Additional beads may split after use.
This is also normal due to the physical properties of
glass.
DO NOT BURN WITHOUT GLASS OR
OTHER SUBSRATE SUCH AS LAVA
ROCK IN BURNER.

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C. Igniter Installation and Grounding
Note: Before installing ignition system, ensure that gas valves are closed and gas
is disconnected for safety.
Spark
Spark
Ground
1. A grounding wire is included with your burner as shown
above. This can be plugged into either port on the back
side of the sparker.
2. A spark wire hangs from the electrode at the end of the burner (also above). This can be plugged
into the remaining open port on the back side of the sparker to complete igniter hookup.
Note: It doesn’t make a difference which port the wires are plugged into, as long as they are both
plugged in.
A battery (AAA type) should be installed in the igniter before use. The battery’s positive end (+)
should face outward when installed.
(Or other thin surface)
Orange wire used ONLY for
optional Automatic Ignition kit
Spark Ground
Ground
Spark
er