Overland Storage ARCvault Series User manual

Part Number 10400040-102 07/2007 ©2007 Overland Storage, Inc. WPage 1 of 4
IMPORTANT: Overland Storage requires that ARCvault
parts be removed and replaced by an Overland Storage
authorized service provider. Improper installation may result in
damage which voids existing warranties.
This document describes how to remove and replace a
track plate assembly in an Overland ARCvault 48 library.
WARNING: To reduce the risk of electric shock or
damage, unplug the power cord.
WARNING: It is recommended that a mechanical lifter
(or at least two people) be used to prevent injury during
rack removal and reinsertion.
CAUTION: Be sure all screws and washers are
accounted for. A loose object will cause the library not to
function.
Electrostatic Discharge Information
A discharge of static electricity can damage micro-circuitry
or static-sensitive devices. To help prevent Electrostatic
Discharge (ESD), observe standard ESD precautions.
Unpacking
Carefully unpack and verify that you have all the parts:
•Track plate assembly
•Vertical motor assembly
•Package of screws and washers containing:
•Two M3x12mm pan head screws
•Two M3x6mm pan head screws
•Four M2x4mm flat head screws
•Five M3 flat washers
•One set screw (hollow)
•Three M3x5mm button head hex screws
•Alignment tool
•These remove & replace instructions
You also need the following:
•Magnetic #1 Phillips screwdriver
•2.0mm hex driver
•1.0mm hex driver
Remove Magazines
CAUTION: Keep a loaded magazine level. Also, don’t
hold a magazine by just the handle; use both hands to
support it.
NOTE: If unable to power up the unit, refer to the ARCvault 48
User Guide for instructions on removing magazines manually.
1. Press Utilities > Service > Access All Mags > OK (at
the going offline message) > Unlock All.
2. Open the doors, remove all the magazines, and close
the doors.
3. Press Relock All and OK at the removal message.
4. Press Back three times.
5. Press Power > Power Off Library > OK (at the
power down message) to power down the unit.
Remove Unit from Rack
1. At the rear, remove the power cord and all cables.
2. Loosen the retaining screws inside the front doors.
3. Using either a mechanical lifter or at least two people,
remove the ARCvault unit from the rack and place it
on a secure, flat surface.
ARCvault Series
Track Plate Assembly Spare
Remove & Replace Instructions
Overview & Notes
ARC-0128
TM
Prepare the Library

Part Number 10400040-102 07/2007 ©2007 Overland Storage, Inc. WPage 2 of 4
Remove the Vertical Motor
1. Remove the front part of the top cover by unscrewing
and retaining the cover screws.
CAUTION: If the track plate is in a raised position,
removing the vertical motor causes it to quickly descend.
Support the track plate while removing the motor, and
then lower it slowly.
2. Remove the two motor bracket screws and washers
(Figure 1) holding the bracket on the track plate.
Figure 1. Vertical Motor Bracket Screw Locations
3. Lift the motor and bracket assembly straight up to
access the cable bracket.
4. Carefully unplug the white cable plug from the cable
socket on the back of the motor.
5. Remove the cable bracket by unscrewing the two
bracket screws.
6. Set the motor assembly off to the side.
Remove All Track Plate Connections
1. Using a magnetic Phillips screwdriver, remove the
four screws (Figure 2) holding the shuttle assembly
to the shuttle carriage and set the shuttle aside.
NOTE: Hold the shuttle when removing the last screw to
prevent the shuttle cable management spring from forcing
the shuttle off the carriage and knocking the screw loose.
Figure 2. Shuttle Screw Locations
2. Remove the two screws and washers holding the motor
cable guide at the track plate right front (Figure 3).
3. Unplug the motor cable from the shuttle motor and
move the cable guide to the side.
4. Remove the screw and washer holding the shuttle
cable guide to the track plate and move the cable
guide to the side.
Figure 3. Front Track Plate Component Screws
Remove the Track Plate
1. Loosen the front left gear rack screws just enough to
move the rack toward the outside edge, and then
retighten the middle screw to hold it there.
2. Slide the rear of the track plate to the left to release
the alignment tab (Figure 4).
Figure 4. Track Plate Alignment Tab at Right Rear
3. Slide the track plate off the rear gear racks.
4. While lifting the rear of the track plate slightly, slide it
off the front gear racks and lift it out of the library.
Set aside for return.
Remove the Old Track Plate
ARC-0117
Cable Plug
Cable Socket
Motor Bracket Screws
Cable Bracket
Screws
ARC-0113
R
emove
Cable Guide Screws
Motor Cable Guide
Shuttle Cable Guide
Front Left Gear Rack
Shuttle Motor
Gear
Track Plate Tab
(Top View)
Center Bulkhead
Rack

Part Number 10400040-102 07/2007 ©2007 Overland Storage, Inc. WPage 3 of 4
Insert the New Track Plate
1. Holding the rear slightly higher, lower the new track
plate into the library.
2. Lower the rear of the track plate as you insert the
front edge between the front gear racks at the bottom
of the front panel.
3. Move the front of the track plate to the right to engage
the right front gear rack.
4. Push the track plate all the way down, using its holes
to visually verify that it is flat on the bottom.
5. Slide the rear of the track plate toward the rear to
engage the rear gear racks.
6. Move the rear of the track plate slightly to the right to
engage the alignment tab with the groove in the right
rear gear rack.
7. Using the alignment tool, loosen the middle screw and
move the front left gear rack to the right until it is
flush against the tool (Figure 5).
Figure 5. Alignment Tool in Place
8. Tighten the three front left gear rack screws to a
torque of 5-6 IN LB.
Attach the Track Plate Connections
1. At the front of the track plate, plug the motor cable
into the shuttle motor.
2. Using two new M3x5mm hex screws and washers,
reattach the motor cable guide.
3. Using a new M3x5mm hex screw and washer, reattach
the shuttle cable guide.
4. Verify that the shuttle carriage assembly is located in
the middle of the track plate.
If necessary, using your finger, roll the top of the
coupling tube AWAY from the front panel to move the
shuttle carriage at least 2 inches (5cm) toward the
center of the track plate (Figure 6).
CAUTION: Verify the shuttle flex cables are straight
before attaching the shuttle to the carriage.
Figure 6. Alignment of Shuttle to Track Plate
5. Using the alignment ribs on the bottom of the shuttle,
position it over the carriage assembly.
Use the side ribs to align the shuttle left-right, then
slide the shuttle rearward until the cross rib contacts
the center rail (Figure 7).
Figure 7. Alignment Ribs on Shuttle Bottom
6. Very gently, using four new M2x4mm screws, attach
the shuttle assembly to the shuttle carriage.
IMPORTANT: With the screw on the end of the
magnetic screwdriver, guide it down the hole to the
carriage assembly. Tighten to no more than 2-3 IN LB.
Attach the New Vertical Motor
1. Using two new M3x6mm screws, attach the cable
bracket assembly to the new motor.
2. Plug the motor cable plug into the cable socket at the
rear of the motor.
Install the New Track Plate
Alignment Tool
Shuttle Carriage
Shuttle
Coupling Tube
Flex Cables
ARC-0130
Alignment Ribs
Rear Cross Rib

Part Number 10400040-102 07/2007 ©2007 Overland Storage, Inc. WPage 4 of 4
CAUTION: When attaching the motor, the track
plate MUST be all the way down and to the right with
the track plate tab in the gear rack slot (Figure 4).
The motor tab then fits against the other side of the
gear rack.
Figure 8. Alignment Tabs and Gear Rack (Top View)
3. Holding the motor, insert one new M3x12mm screw
and washer into the front hole of the motor bracket.
4. Push the motor assembly down over the hole sleeves
on track plate and loosely attach the installed screw.
The motor gear engages the gear rack as this is done.
5. Install the other new M3x12mm screw and washer in
the motor bracket and tighten both screws.
6. Visually inspect the assembly and cable to confirm
there are no apparent problems or kinks.
Vertical Motor Gear Alignment
NOTE: The vertical motor gear set screw is hollow making it
easy to see the red alignment mark on the flat part of the shaft.
1. Place the set screw onto the end of the hex tool.
2. Install the set screw as follows:
a. Grasping the flange where the cable bracket and
motor bracket meet, slowly raise the track plate
until the hole in the gear is at the top.
The red mark should be visible through the hole.
b. Insert the set screw in the gear hole and loosely
tighten it.
c. Moving the track plate slightly up and down while
tightening, turn the set screw until it is firmly
seated.
This ensures the set screw is centered on the flat
section of the shaft.
NOTE: When the set screw is tighten, the track plate will
remain in the current position.
3. Verify that there is less than a 0.010 inch range of
movement left-right in the track plate.
4. Using the retained screws, reattach the top cover.
Reinstall Unit in Rack
1. Return the library into the rack.
2. Tighten the retaining screws on the front.
3. Reinsert the media magazines and close the doors.
4. At the rear of the unit, reconnect any management
and network cables.
5. Plug in the power cord and power on the unit.
6. Verify that POST passes to confirm the functionality
of the new motor.
7. Train the library for the new position offsets.
a. Verify that all magazines have only the middle row
of slots filled with media.
The top and bottom rows MUST be empty.
b. Log back into RMU at the Service security level.
Contact Overland Support if you have forgotten your
password.
c. Click Functions > Start Training.
NOTE: This process takes up to 30 minutes.
d. Once the training is complete, log out of RMU.
8. Reload the normal media and reboot the library.
9. Return the old track plate in the same box.
All information contained in or disclosed by this document is considered proprietary by Overland Storage. By accepting this material, the recipient agrees that this material and the information contained therein are held in confidence and in trust and will not be
used, reproduced in whole or in part, nor its contents revealed to others, except to meet the purpose for which it was delivered. It is understood that no right is conveyed to reproduce or have reproduced any item herein disclosed without express permission from
Overland Storage. Overland Storage provides this document as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Overland Storage may make
improvements or changes in the product(s) or program(s) described in this document at any time. These changes will be incorporated in new editions of this publication.
Overland Storage assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this document, nor for any problem that might arise from the use of the information in this document.
Gear Rack
Track Plate Tab Motor Tab
Front Motor
Bracket Hole
Prepare Library for Use
Additional Help
You can get additional technical support on the Internet at http://support.overlandstorage.com, or call
1-877-654-3429 (toll-free U.S. & Canada), [phone] (Europe), or [phone] Option 5 (International).