Panasonic JS-970 Series User manual

Version 970 v2.2
A&W Food Services of Canada Inc.
PANASONIC TOUCH SCREEN
POINT-OF-SALE (POS) JS970 SYSTEM
PRE-INSTALLATION GUIDE
** IMPORTANT **
Before the Panasonic installation representative arrives at your restaurant, we require that
your restaurant personnel and contractor complete the pre-installation preparations
contained in this manual.
If you have a new store, or are in the process of remodeling, give this manual to your
construction supervisor, electrical engineer, contractor and electrician so that they may
incorporate the system’s requirements into their construction plans.
It is your responsibility to provide the pre-installation
preparations before the Panasonic Representative
arrives. The system may not be installed if all the
preparations are not completed and
extra charges will be incurred.
#108 – 20285 Stewart Crescent
Maple Ridge, BC V2X 8G1
Orion Mengistu 1-855-465-8912 ext 104 (Vancouver)
E-mail: [e-mail]

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Pre-Installation Requirements Checklist
 Install the ORANGE ISOLATED GROUND (IG) electrical receptacles as
per the enclosed specifications.
 Install the CAT5 data communications cable as per the enclosed
specifications.
 Install a CAT5 data communications cable from the switch to the
burger chute order printer.
 Install the CAT5 kitchen video monitor system (KVS) VIDEO cable as per
the enclosed specifications.
 Install the CAT5 cable for the kitchen video monitor system (KVS) BUMP
BAR as per the enclosed specifications.
 Install the 30’ Audio Cable from the bump bar to the Grill Monitor as
per enclosed specifications
 Install the kitchen video monitor system (KVS) MONITOR MOUNT
BRACKETS. Installation instructions are included with each mounting
bracket. Please refer to the building plans for mounting locations.
 Cut the 1 ½” HOLES in the counters for the cables to pass through.
Holes should be center of where the cash register sits, approximately 6”
in from the front of the cash register center.
 The CASH DRAWER dimensions are 17 ½” Wide X 18 ¾” Deep X 4 ¾”
High (tight measurement).
A QSR representative will be contacting you prior to your installation to confirm the
completion of the pre-installation checklist.
Should you require and additional information, please do not hesitate to contact us
during regular business hours (Mon - Fri 8:30am – 5:00pm PST) at:
Orion Mengistu 1-855-465-8912 ext 104 (Setup/Installation Manager)
Thank You!

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ELECTRICAL REQUIREMENTS
The most probable cause of a system malfunction is due to improper electrical wiring.
The following electrical requirements MUST be met before the installation to prevent
problems.
* The complete system, including touch screen terminals, video monitors, printers,
kitchen video controller and the back office computer MUST be on a single
DEDICATED circuit originating at the main breaker.
* The dedicated circuit must be 120V, 60 Hz, 15 amps, 3 wire (including ground).
* The ground wire must connect to a primary isolated ground, NOT to a conduit or
gas pipe.
AC WIRING (TO BE COMPLETED BE THE GENERAL CONTRACTOR)
1) All components in the POS system are to be connected to a dedicated AC line.
2) There should only be one AC line originating at the main panel for the store.
3) A 15 AMP breaker is sufficient.
4) The AC line must have an isolated ground and utilize HUBBEL IG5262 – DUPLEX
ORANGE receptacles.
5) AC wire must be run in conduit that contains 3 wires HOT – NEUTRAL – GROUND.
6) No other wiring for other conduits can be run in this conduit.
7) You may use BX instead of conduit.
8) Voltage provided in 117.5 VAC (+/- 15%).
9) Ground wires must be INSULATED.
10) An ISOLATED ground wire is required and should be run from the receptacles to
the main building ground.
11) You may also run the ground to a water pipe AS WELL AS the main ground.
An orange duplex, 3 wire, grounded receptacle must be installed at the following
locations:
 Every touch screen terminal site including the drive-thru and kiosk
(maximum 3 feet from the device)
 The main network rack, patch panel/switch. This is located above the
manager’s desk cupboard between the top of the cupboard and ceiling
tile or on the top shelf inside the cupboard if there is no space on top.
 The front line expeditor monitor (maximum 2 ½’ from the monitor)
 The grill monitor (maximum 2 ½’ from the monitor)
 The fryer monitor (maximum 2 ½’ from the monitor)
 The prep monitor if applicable (maximum 2 ½’ from the monitor)
 The drive-thru monitor if applicable (maximum 2 ½’ from the monitor)
 The back office computer. If the computer is to be located inside the
cupboard of the manager’s desk.
NOT ALLOWED
x Non Hubbel (NON-IG) receptacles
x No alternative equipment (calculators, coffee warmers, compressors, etc.
to be used on this circuit
x More than one single circuit for the entire system
x Never terminate the ground in the panel with other store grounds
x Isolators or conversion plugs are not allowed

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CABLE REQUIREMENTS
Another probable cause of a system malfunction is due to improper cable wiring. The
following cabling requirements MUST be met before the installation to prevent problems.
CABLING (TO BE COMPLETED BE THE GENERAL CONTRACTOR)
*The cable supplied is not FT6 Plenum rating. If the site requires this, please call
immediately so FT6 rated cable can be provided.
CAT5 DATA COMMUNICATIONS CABLE
1) CAT5 data communications cable is provided for all Ethernet communication
runs.
2) The CAT5 cabling must be home runs from the patch panel to all devices per the
enclosed specifications.
3) One CAT5 run must be installed from the patch panel to the burger chute order
printer.
4) One CAT5 run must be installed from the drive-thru order taker terminal to the
drive-thru speaker post for the OCB display.
5) The CAT5 runs use a standard Ethernet network to an Ethernet Hub Controller.
6) At each device, leave approximately 6 feet of cable for termination.
7) Factory 30’ Audio cable must be run from the front runner bump bar to the grill
monitor.
NOT ALLOWED
x All cabling that is not run in conduit must be kept away from fluorescent
fixtures, parallel AC runs, motors, etc.

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Back Office
Com
p
uter
Front Counter
Drive-Thru
OCB Display
Equipment may be installed in different locations that are shown here. Please refer to your building plans for exact
system configuration and equipment placement.
 CAT5e Communications Cable, BLUE WIRE
 Leave 6’ of cable at each location for
termination. QSR will terminate the cables.
Kiosk T5
Patch Panel
Counter T1
Counter T2
Drive-Thru
Order Taker T4
Drive-Thru
Cashier T3
Burger Chute
Printer
The Network rack, patch panel is located
above the Manager’s desk on the top
shelf or on the top of the cabinet.
Wiring Diagrams
Diagram #1a – Touch Screen POS Network

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Runner/Burger
Chute
Grill
Fryer
V
ideo Splitter
Equipment may be installed in different locations that are shown here. Please refer to your building plans for exact
system configuration and equipment placement.
** IMPORTANT NOTE **
 The CAT5 BLACK cable is for the video monitors
E-Pic Video
Controller
Bump Bar
CAT5 Black Video Cable
CAT5 White Bump Bar
Cable
30’Audio Cable
The Video Splitter and E-Pic Video
Controller are usually located above the
Manager’s desk on the top shelf or on the
to
p
of the cabinet.
Diagram #1b – Kitchen Video Subsystem

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Drive-thru Speaker Post
Display Unit Dimensions
 13.8125W, 10.125H, 1.125D
 Dimensions are in inches.
Speaker Post Dimensions
 19.0W, 52.0H, 11.0D
 Dimensions are in inches.
Electrical Requirements
 24VAC power adaptor at the speaker
post
 Standard CAT5 communications cable.
 It is the contractor’s responsibility to
have the communications cable run by
the on-site electrician (new stores)
CAT5 Cable
(Supplied with speaker post)

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Network Rack Port Assignment
Device/Equipment IP
24 Port
Switch Router
KEYSTONE 48PORT
CUT OUT PANEL
ADSL or Cable Modem - - WAN
Back Office PC 192.168.11.11 N/A Port #1 Port #10
Touch Screen Terminal #1 192.168.11.81 Port #1 N/A Port #1
Touch Screen Terminal #2 192.168.11.82 Port #2 N/A Port #2
Touch Screen Terminal #3 192.168.11.83 Port #3 N/A Port #3
Touch Screen Terminal #4 192.168.11.84 Port #4 N/A Port #4
Touch Screen Terminal #5 192.168.11.85 Port #5 N/A Port #5
Touch Screen Terminal #6 192.168.11.86 Port #6 N/A Port #6
Delphi Drive-Thru OCB 192.168.11.71 Port #7 N/A Port #7
TM 88IV IP printer 192.168.11.72 Port #8 N/A Port #8
Time Shark 192.168.11.73 Port #9 N/A Port #9
E-pic Video Controller #1 192.168.11.90 Port #10 N/A N/A
Digital Menu Board #1 Dynamic Port #11 N/A Port #11
Digital Menu Board #2 Dynamic Port #12 N/A Port #12
Digital Menu Board #3 Dynamic Port #13 N/A Port #13
Digital Menu Board #4 Dynamic Port #14 N/A Port #14
Digital Menu Board #5 Dynamic Port #15 N/A Port #15
Digital Road Sign Dynamic Port #16 N/A Port #16
HME Wireless Base Station Dynamic Port #17 N/A Port #17
HME Timer Dynamic Port #18 N/A Port #18
Music System Dynamic Port #19 N/A Port #19
Meraki WiFi Router Dynamic Port #20 N/A Port #20
CCTV DVR/NVR Dynamic Port #21 N/A Port #21
A&W TV Dynamic Port #22 N/A Port #22
TBA TBA Port #23 N/A Port #23
Router 192.168.11.1 Port #24 Port #2 N/A