Panasonic HM500 Series User manual

ACGM0194V3EN Version 3.0
2023.01 https://industry.panasonic.eu
Touch Terminals
HM500 Series
Instruction Manual

2ACGM0194V3EN Version 3.0
Subject to change without notice.
󰀨
to verify the accuracy of the information contained in this manual, it is provided “as is” without warranty of any
kind.
Third-party brands and names are the property of their respective owners.
This manual and everything described in it are copyrighted. You may not copy this manual, in whole or part,
without written consent of Panasonic.
Please direct support matters and technical questions to your local Panasonic representative.
Distributed by Panasonic Industry Europe GmbH
https://industry.panasonic.eu

3ACGM0194V3EN Version 3.0
Table of contents
1. Introduction ............................................................................................................................................... 4
2. Important symbols .................................................................................................................................... 4
3. Special instructions for use ..................................................................................................................... 5
4. Standards and approvals ......................................................................................................................... 5
5. Product overview ...................................................................................................................................... 6
6. Productidentication ............................................................................................................................... 6
7. Technical data common to all models..................................................................................................... 7
  .................................................................................................................... 7
7.2 Environmental conditions .................................................................................................................. 7
7.3 Electromagnetic compatibility (EMC) ................................................................................................ 8
7.4 Durability information ........................................................................................................................ 8
7.5 Viewing angles ..................................................................................................................................9
8. Technical data by model......................................................................................................................... 10
9. Product dimensions................................................................................................................................ 11
9.1 HM504............................................................................................................................................. 11
9.2 HM507, HM510 ............................................................................................................................... 12
10. Unpacking and packing instructions .................................................................................................... 13
11. Installation ............................................................................................................................................... 13
11.1 Installation environment .................................................................................................................. 13
11.2 Applying the gasket......................................................................................................................... 14
11.3 Installation procedure...................................................................................................................... 14
12. Connections............................................................................................................................................. 15
12.1 HM504............................................................................................................................................. 15
12.2 HM507, HM510 ............................................................................................................................... 16
12.3 Serial port........................................................................................................................................ 17
12.4 Ethernet port ................................................................................................................................... 17
12.5 Optional plug-ins ............................................................................................................................. 18
12.6 Power supply, grounding, and shielding.......................................................................................... 19
13. Battery ...................................................................................................................................................... 20
14. LED indicator on the front ...................................................................................................................... 20
15. Getting started......................................................................................................................................... 21
16. Disposal ................................................................................................................................................... 21
17. Record of changes .................................................................................................................................. 22

Introduction
4ACGM0194V3EN Version 3.0
1. Introduction
This instruction manual contains information about the installation, transportation, storage, assembly,
use and maintenance of touch terminals of the HM500 series.
The following models are available:
HM504 Touch terminal with 4.3” TFT color widescreen display touchscreen
HM507 Touch terminal with 7” TFT color widescreen display touchscreen
HM510 Touch terminal with 10.4” TFT color display touchscreen
2. Important symbols
One or more of the following symbols may be used in this documentation to indicate the type of
hazard.
DANGER
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
Indicates a hazardous situation which, if not avoided, could result in serious or moderate injury.
Notice
Indicates a property damage message.

Special instructions for use
5ACGM0194V3EN Version 3.0
3. Special instructions for use
• Install the product according to the accompanying installation instructions.
• Ground the product according to the accompanying installation instructions.
• 
• The product must be cleaned only with a soft cloth and neutral soap product. Do not use solvents.
• This product should not be used for purposes and methods other than indicated in this document
and in the documentation accompanying the product.
4. Standards and approvals
The products have been designed for use in an industrial environment in compliance with the
2014/30/EU EMC Directive.
The products have been designed in compliance with:
EN 61000-6-4 EN 55011 Class A
EN 61000-6-2 EN 61000-4-2
EN 61000-4-3
EN 61000-4-4
EN 61000-4-5
EN 61000-4-6
The installation of these products in residential, commercial and light-industrial environments is
allowed only in the case that special measures are taken in order to ensure conformity with
EN 61000-6-3.
The products are in compliance with the Restrictions on Certain Hazardous Substances (RoHS)
Directive 2011/65/EU.
In compliance with the above regulations the products are CE marked.

Product overview
6ACGM0194V3EN Version 3.0
5. Product overview
The HM500 series touch terminals combine state-of-the-art features and top performance with an
oustanding design. They are the ideal choice for all demanding HMI applications including factory and
building automation.
The HM500 series touch terminals have been designed to run the software HMWIN Studio.
• HMWIN runtime included. Full compatibility with HMWIN Studio.
• Full vector graphic support. Native support of SVG graphic objects. Trasparency and alpha
blending.
• Full object dynamics: control visibility and transparency, move, resize, rotate any object on screen.
Change properties of basic and complex objects.
• TrueType fonts.
• Multilanguage applications. Easily create and manage your applications in multiple languages to
meet global requirements. Far East languages are supported. Tools available in HMWIN Studio
support easy third-party translations and help reducing development and maintenance costs of the
application.
• Data display in numerical, text, bargraph, analog gauges and graphic image formats.
• Rich set of state-of-the-art HMI features: data acquisition, alarm handling, scheduler and timed
actions (daily and weekly schedulers, exception dates), recipes, users and passwords, RSS feeds,
rotating menus.
• Multiple drivers communication capability.
• Remote monitoring and control. Client-Server functionality.
• 󰀪
• 󰀩
in application development.
• Rich gallery of vector symbols and objects.
• Optional plug-in modules.
6. Productidentication

product type you are using for correct usage of the information contained in the manual.
The following information is provided by the plate:
• Product model name
• Product part number
• Month/year of production
• Serial number
• Version ID of the product

Technical data common to all models
7ACGM0194V3EN Version 3.0
7. Technical data common to all models
7.1 Hardwarespecications
Touchscreen technology Resistive
Real-time clock back-up battery 3V, 50mAh lithium, rechargeable, not user-replaceable,
model VL2330
Fuse Automatic
Flash memory
128MB (HM504, HM507)
256MB (HM510)
Recipe memory
Yes
(Flash memory storage limited only by available memory)
Real-time clock Clock/calendar with back-up battery
Accuracy real-time clock (at 25°C) <100ppm
7.2 Environmental conditions
Operating temperature
(surrounding air temperature) 0 to +50°C EN 60068-2-14
Storage temperature -20 to +70°C EN 60068-2-14
Operating and storage humidity 5–85% RH non-condensing EN 60068-2-30
Vibrations
5–9Hz, 7mm p-p
9–150Hz, 1g
EN 60068-2-6
Shock ±50g, 11ms, 3 pulses per axis EN 60068-2-27
Degree of protection
IP66 (front), IP20 (rear)
* see note
EN 60529
* The front face of the product, installed in a solid panel, has been tested using conditions equivalent to the
standards shown in this section. Even though the level of resistance of the product is equivalent to these
󰀨
either vaporized oils are present, or where low viscosity cutting oil is allowed to adhere to the product for long
󰀨
the ingress of oil into the product and separate protection measures are suggested. If the installation gasket is
used for a long period of time, or if the product and its gasket are removed from the panel, the original degree
of the protection cannot be guaranteed.

Technical data common to all models
8ACGM0194V3EN Version 3.0
7.3 Electromagnetic compatibility (EMC)
Radiated disturbance test Class A EN 55011
Electrostatic discharge immunity
test
8kV (air electrostatic discharge)
4kV (contact electrostatic discharge)
EN 61000-4-2
Radiated, radio frequency,
electromagneticeldimmunitytest
80MHz–1GHz, 10V/m
1.4–2GHz, 3V/m
2–2.7GHz, 1V/m
EN 61000-4-3
Burst immunity test
±2kV DC power port
±1kV signal line
EN 61000-4-4
Surge immunity test
±0.5kV DC power port (line to earth)
±0.5kV DC power port (line to line)
±1kV signal line (line to earth)
EN 61000-4-5
Immunity to conducted disturbances
inductedbyradiofrequencyeld 0.15–80MHz, 10V EN 61000-4-6
7.4 Durability information
Backlight service life (LED type)
40000 hours or more (Time of continuous operation until
the brightness of the backlight reaches 50% of the rated
value when the surrounding air temperature is 25°C)
* see note
Front foil (without direct exposure to
sunlight or UV rays) 10 years if the surrounding air temperature is 25°C
UV resistance
Indoor applications: After 300 hours cycled humidity
in QUV accelerated weathering, some yellowing and
brittleness may be present.
Surface resistance
󰀨
butyl cellosolve, cyclohexanone, ethyl acetate, hexane,
isopropyl alcohol, mek, methylene chloride, toluene,
xylene
󰀨
󰀨
tea, tomato juice
Touchscreen reliability >1 million operations
* Extended use in environments where the surrounding air temperature is 40°C or higher may degrade backlight
quality, reliability or durability.

Technical data common to all models
9ACGM0194V3EN Version 3.0
7.5 Viewing angles

vertical axis of the display. The viewing angles always refer to the standard mounting orientation.
For the viewing angle values (U, D ,L, R), refer to the technical data of the respective touch terminal
model.
U: From top
D: From bottom
L: From left
R: From right
HM504 HM507 HM510
Horizontal viewing angle L/R: typ. 50° L/R: typ. 65° L/R: typ. 80°
Vertical viewing angle
U: typ. 45°
D: typ. 50°
U: typ. 55°
D: typ. 65°
U/D: typ. 70°

Technical data by model
10 ACGM0194V3EN Version 3.0
8. Technical data by model
HM504 HM507 HM510
Display / Backlight TFT color / LED
Colors 64K
Resolution (pixel) 480 x 272 800 x 480 800 x 600
Brightness 150cd/m² typ. 300cd/m² typ.
Display size (inch) 4.3” widescreen 7” widescreen 10.4”
Dimming yes (to 0%)
Flash memory 128MB 256MB
RAM 256MB DDR
Operating system Microsoft Windows CE 6.0
CPU ARM Cortex-A8, 600MHz ARM Cortex-A8, 1GHz
SD card slot yes
Serial port 
Ethernet port 2x 10/100Mbit with integrated switch
USB port 1 host interface
version 2.0 and 1.1
2 host interfaces (1 version 2.0, 1 version 2.0
and 1.1)
Expansion slot 1 optional plug-in 2 optional plug-ins
Real-time clock yes
Voltage
24V DC (10-32V DC)
* see note
Current rating
(at 24V DC) 0.4A 0.65A 1A
Weight 1kg 1kg 2.1kg
* 
minimum power supply voltage is 18V DC.

Product dimensions
11ACGM0194V3EN Version 3.0
9. Product dimensions
9.1 HM504
A B C D E F
149mm 109mm 136mm 96mm 56mm 4mm
Cutout

Product dimensions
12 ACGM0194V3EN Version 3.0
9.2 HM507, HM510
Model A B C D E F
HM507 187mm 147mm 176mm 136mm 47mm 4mm
HM510 287mm 232mm 276mm 221mm 56mm 4mm
Cutout

Unpacking and packing instructions
13ACGM0194V3EN Version 3.0
10. Unpacking and packing instructions
To repack the product, please follow the instructions backwards.
11. Installation
11.1 Installation environment
The product is not intended for continuous exposure to direct sunlight. This might accelerate the aging

The product is not intended for installation in contact with corrosive chemical compounds. Check the

Do not use tools of any kind (screwdrivers, etc.) to operate the touchscreen of the product.

followed:
• 
• 
• The cutout for the panel must be of the dimensions indicated in this manual.
IP66 is guaranteed only if:
• 
• The thickness of the case where the product is mounted is from 1.5mm to 6mm.
• 
1 2 3

Installation
14 ACGM0194V3EN Version 3.0
11.2 Applying the gasket
The gasket should be applied on the rear of the frame.
(1) Gasket
(2) Installation cutout
11.3 Installation procedure
For details on installation, please refer to the “Installation Guide” provided with the product.

Notice

(1)
(2)
HM504, HM507
(1)
(2)
HM510

Connections
15ACGM0194V3EN Version 3.0
12. Connections
12.1 HM504
(1) Serial port
(2) Power supply
(3) USB port
(4) 2x Ethernet port
(5) Expansion slot for plug-ins
(6) SD card slot
(1) (2) (3)
(4) (5) (6)

Connections
16 ACGM0194V3EN Version 3.0
12.2 HM507, HM510
(1) Serial port
(2) 2x Ethernet port
(3) Power supply
(4) 2x USB port
(5) 2x expansion slot for plug-ins
(6) SD card slot
(1) (2) (3)
(4)
(5) (6)

Connections
17ACGM0194V3EN Version 3.0
12.3 Serial port
The serial port is used to communicate with the PLC or with another type of controller.
Standards available for the signals in the PLC port connector are: RS232, RS422, RS485. Use the
corresponding communication cable for the connection.
The serial port is software programmable. Make sure to select the appropriate interface in the
programming software.
RS232 RS422, RS485
Pin Description Serial port Pin Description
1 GND 1 GND
2 2
3 TX 3 CHA-
4 RX 4 CHB-
5 5
6 +5V output 6 +5V output
7 CTS 7 CHB+
8RTS 8 CHA+
9 9
For RS485, pins 4-3 and 8-7 must be
connected externally.
12.4 Ethernet port
The Ethernet port has two LED status indicators.
(1) ON: Valid link has NOT been detected
OFF: Valid link has been detected
(2) ON: No activity
Flashes: Activity
(1) (2)

Connections
18 ACGM0194V3EN Version 3.0
12.5 Optional plug-ins
There are two optional plug-ins available for the HM500 series. Depending on the touch terminal type,
there are one or two expansion slots.
Slot #2 and slot #4 are available only if the plug-in module is equipped with the bus extension
connector.
Module Application Max. No. of plug-ins Bus extension connector
PLCM03 Serial RS232 2 Yes
PLCM04 Serial RS485 2 Yes
If you are planning to use PLCM03 and PLCM04 (additional serial ports), the COM port numbers will
be assigned as follows:
• A module plugged in slot #1 or slot #2 will be COM2.
• A module plugged in slot #3 or slot #4 will be COM3.

Connections
19ACGM0194V3EN Version 3.0
12.6 Power supply, grounding, and shielding

NOTE
󰀩
󰀨
electromagnetic interference on the control system.
Earth connection must be done using either the screw or the faston terminal located near the power

power supply terminal block.



parallel with a 4.7nF capacitor. The power supply must have double or reinforced insulation. The

All the electronic devices in the control system must be properly grounded. Grounding must be
performed according to applicable regulations.
Common M
L
M
L
1
2
3
+24V
Panel
ML+
N
L1

Battery
20 ACGM0194V3EN Version 3.0
13. Battery
The touch terminals are equipped with rechargeable lithium batteries that are not user-replaceable.
The battery is needed to keep the real-time clock running (date and time).

the battery is fully charged, data backup at 25°C is guaranteed for 3 months.
14. LED indicator on the front
The following table shows how the LED indicator works.
Symbol Color State Meaning
Red ON Hardware fault or battery low
Green
ON Normal operation
Flashing Communication error
Battery
HM504
HM507, HM510