Paradox ParaVox User manual

VOICE DIALER MODULE
“SECURITY HAS A VOICE”
USER’SGUIDE

TABLE OF CONTENTS
1.0 INTRODUCTION................................................................................. 2
1.1 SYSTEM FEATURES........................................................................................ 2
1.2 GLOSSARY OF TERMS.................................................................................... 3
2.0 BASIC OPERATION........................................................................... 4
2.1 STAND-BY MODE ........................................................................................... 4
2.2 DIALER MODE................................................................................................ 4
3.0 USER’S OPENING MENU.................................................................. 6
4.0 USER’S PROGRAMMING MODE ...................................................... 8
4.1 STORE TELEPHONE NUMBERS........................................................................ 9
4.2 DELETE TELEPHONE AND PAGER NUMBERS.................................................. 10
4.3 RECORD VOICE OR PAGER MESSAGES......................................................... 11
4.3.1 Voice Messages.............................................................................................. 12
4.3.2 Program Output Labels (messages) ............................................................... 12
4.3.3 Pager Messages ............................................................................................. 12
4.4 CHANGE USER PIN (DEFAULT: 1234) .......................................................... 13
4.5 TELEPHONE NUMBER ASSIGNMENT .............................................................. 14
4.6 TEST MESSAGE SENDING............................................................................. 15
5.0 PROGRAMMING DATA SHEET ...................................................... 16
6.0 INDEX................................................................................................ 18
7.0

2User’s Guide
1.0 INTRODUCTION
The ParaVoxTM Voice Dialer provides remote voice and pager messaging
capabilities for almost any security alarm panel. The ParaVox can advise users of
almost any security situation such as burglary, fire, or flood by calling the user and
playing a pre-recorded message or by paging and leaving a numerical message.
Fully programmable over the telephone (no external keypad required), the ParaVox
guides the end user through all system functions with a full set of voice prompts. All
the user needs to remember is their P.I.N. (Personal Identification Number)
The ParaVox Voice Dialer has four input zones, programmable to accept a variety of
input configurations and devices. These zone inputs can be linked to four different
32-digit telephone numbers delivering up to four different messages (voice or
pager). Programmable dial-out priority allows the dialer to contact the most
important number first. Based on the installation requirements, the ParaVox can use
two 30 second messages or four 15 second messages.
The ParaVox'stwo programmable outputs can be used for remote activation of
almost any device by telephone, such as turning on air conditioning or heat,
extinguishing lights, activating a sprinkler system, or opening a garage door.
1.1 SYSTEM FEATURES
• Voice and pager dial-out capabilities.
• Both DTMF and pulse dialing (pulse dialing is not recommended).
• Programmable inputs with N.C./N.O. triggering, with or without EOL (End
of Line) resistor and +12Vdc-input trigger capability.
• Each zone can dial-out a maximum of four 32-digit telephone numbers.
Each telephone number is individually allocated for either voice or pager.
• Dial-out priority can be set for each zone, enabling the most important
number to be dialed first.
• The called party can terminate received alarm activation message with
DTMF acknowledgment.
• Remote programming from any DTMF capable telephone. Please not that
a dedicated telephone line is required to program the ParaVox. Do not
connect the ParaVox to the same telephone line that will be used to call
and program the ParaVox.

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• The dialer can be configured to provide four 15 seconds or two 30 seconds
messages.
• Programmable ring and busy tone (cadence) signals for use in different
countries.
• Automatic Gain Control (AGC) provides excellent recorded speech quality.
• All system information, messages, telephone, pager and PIN numbers are
stored in secure NV (non-volatile) RAM.
• Reset jumper to return system to default factory settings.
1.2 GLOSSARY OF TERMS
PSTN Public Switched Telephone Network
PABX Private Access Branch Exchange
PIN Personal Identification Number
DTMF Dual Tone Multiple Frequency
EOL End of Line
PPS Pulses Per Second
Kiss off User acknowledges receipt of voice messages by pressing the [#] or
[*] key twice within 2 seconds. Kiss off can also be performed locally if
Zone 4 is programmed as a Local Reset switch.

4User’s Guide
2.0 BASIC OPERATION
2.1 STAND-BY MODE
In this mode, the voice dialer is idle and waits for one of two events to occur:
1) When calling the ParaVox to enter the User's Opening Menu, it waits a pre-
determined number of rings (programmed by installer) then seizes the line and
enters the User's Opening Menu (see section 3.0 on page 6).
2) When one of the four zones on the ParaVox has triggered, the ParaVox
immediately enters the Dialer Mode (see section 2.2 below).
2.2 DIALER MODE
When a zone has triggered, the ParaVox:
1) Seizes the telephone line and disconnects all other telephones.
2) Dials the first telephone/pager number assigned to the triggered zone (see
section 4.5 on page 14). If it's a Pager Number go to item #8. If it's a Voice
Message Number go to item #3.
Voice Message Number:
3) After dialing the number and after the Post Dial Delay has elapsed (see section
4.1 on page 9), the ParaVox will begin transmitting the recorded message linked
to the triggered zone (see section 4.3 on page 11). It will transmit the message
the number of times defined by the Voice Message Options (programmed by
installer) or until a "kiss off" is received.
4) To acknowledge receipt ("kiss off") of the message and to cancel any further
dialing attempts to this number, you must press the [#] key twice within 2
seconds. To cancel all further dialing attempts to all numbers you must press the
[*] key twice.
5) After "kiss off", the ParaVox will dial the next number in the dial-out list and it will
no longer attempt to dial this number again regardless of the number of "Redials"
(programmed by installer).
6) If the ParaVox does not receive a "kiss off", it will hang up, queue the number for
redial and dial the next number in the dial-out list.
7) If after dialing the number, there is a busy signal, the ParaVox will hang up,

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queue the number for redial, wait for 4 seconds and dial the next number in the
dial-out list.
Pager Number:
8) After dialing the number and after the Post Dial Delay has elapsed (see section
4.1 on page 9), the ParaVox will begin transmitting the recorded numerical
message linked to the triggered zone (see section 4.3 on page 11).
9) After transmitting the message, it will hang up and dial the next number in the
dial-out list. Since the ParaVox assumes that the pager service has received and
relayed the message, acknowledgment ("kiss off") of the message is not
required and the ParaVox no longer attempts to dial this number again
regardless of the number of "Redials".
10)If after dialing the number there is a busy signal, the voice dialer will hang up,
queue the number for redial, wait for 4 seconds and dial the next number in the
dial-out list.
Please note that pager numbers are dialed only once, regardless of
the Redials setting unless the number was busy. Also note that
telephone numbers are not redialed once "kiss off" is received.

6User’s Guide
3.0 USER’S OPENING MENU
To enter the User’s Opening Menu:
The User's Opening Menu allows you to activate or deactivate the programmable
outputs. The programmable outputs (PGM1 & PGM2) can be used for remote
switching of other devices. For example, a PGM can be used to turn on air
conditioning or heat, extinguish lights, activate a sprinkler system, or open a garage
door. Speak to your installer for more information.
The User's Opening Menu also provides access to the User's Programming Mode
(see section 4.0 on page 8). While in any of the user menus, detailed voice prompts
will guide you through all the available selections.

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Press the [*] key at any time to return to the previous menu without saving
(except when recording messages). In most situations you can type over
voice prompts rather than waiting for the voice prompt to end.
The ParaVox will repeat the voice prompts four times, if no actions
are made in this time, the ParaVox will automatically hang up.

8User’s Guide
4.0 USER’S PROGRAMMING MODE
To enter the User's Programming Mode:
1) From the User's Opening Menu (see section 3.0 on page 6) press the [3] key.
2) Once in the User's Programming Mode you will have access to the User's Main
Menu. Select the desired action as demonstrated below.
Entering the User's Programming Mode allows you to set most of the ParaVox's
parameters. Please note that while in the User's Programming Mode, detailed voice
prompts will guide you through all available selections.
Pressing the [*] key at any time will revert to the preceding step without
saving. You do not have to wait for the voice prompts to end before pressing a
key.
The ParaVox will repeat the voice prompts four times, if no actions
are made in this time, the ParaVox will automatically hang up.