
21 Industrial Ave Upper Saddle River, NJ. 07458
Tel: (201)962-7373 Fax: (201)962-8353
E-mail: info@phase2plus.com WebSite: http://phase2plus.com
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Revised: May 12, 2017
Warranty Policy:
Allportableandstationarymaterialtestinginstrumentsmanufacturedfor/byPhase
IIshallbefreefromdefectsinmaterialandworkmanshipforaperiodof1to5full
years(dependinguponmodel)fromdateofpurchase.Partsfoundtobedefective
shallbereplacedorrepairedatPhaseII’ssolediscretion.ProductsfoundbyPhaseII
tobemisused,abusedorneglectedarenotcoveredunderthiswarranty.Partsnot
coveredbythiswarrantyarenormalwearandconsumableitemssuchas(butnot
limitedto)impactballs,impactbodies,diamondindenters,carbideballindenters,
impactsprings,cablesandconnectors,batteries,diamondstylus,contactprobes,
pointsandtestblocks.
Consumable(wearable)itemssuchascablesandprobes
havea90daywarrantyfromdateofpurchase.
Thiswarrantyisexclusiveandinlieuofallotherwarrantieswhetherwritten,oralor
implied,includinganyimpliedwarrantiesormerchantabilityorfitnessfora
particularpurpose.InnoeventshallPhaseIIbeliableforanyincidental,specialor
consequentialdamagesofanynature.
Any attempts to “open, modify, or tamper with” this device by
anyone other than Phase II will result in a voided warranty.
Return Policy:
All Phase II products must have authorization prior to return.
If product is not acceptable for any reason including application issues and
demonstrations, authorization for return must be obtained within 5 days of receipt
of product. Unit must be in same new condition it was received. Failure to do so
will result in an automatic 15% restocking fee. Returns after 30 days will not be
accepted.