Polycom Digital Signage 2000 User manual

1.0 |August 2010 |3725-78601-002A2
Polycom®Digital Signage™
(PDS™) 2000 Player
Getting Started Guide

© 2010 Polycom, Inc. All rights reserved.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing
includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the
software contained within its products. The software is protected by United States copyright laws and international
treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound
recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.
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Trademark Information
Polycom®, the Triangles logo, ReadiManager®, SoundPoint®, SoundStation®, ViaVideo®, VoiceStation®,
Vortex®, and VSX® are registered trademarks of Polycom, Inc. Convene™ , Global Management System™,
iPower™, MGC™, People+Content™, People On Content™, Polycom Conference Suite™, Polycom Converged
Management Application™ (CMA™), Polycom Distributed Media Application™ (DMA™), Polycom HD Voice™,
Polycom PathNavigator™, Polycom VideoPlus™, Polycom VoicePlus™, PVX™, RAS™, ReadiConvene™, RMX
2000™, RSS™, V2iU™, VBP™, VS4000™, and VTX™ are trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.

Contents
Polycom, Inc. iii
Contents
1 Getting Started with the Polycom Digital Signage Player . . . . 1
Polycom Digital Signage Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Polycom Digital Signage Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Polycom Digital Signage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Polycom Digital Signage Remote Manager . . . . . . . . . . . . . . . . . . . . 2
Polycom Digital Signage Web Controller . . . . . . . . . . . . . . . . . . . . . 2
Polycom Digital Signage Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Architecture Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Polycom Global Services Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
What’s Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Player Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
General Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
When Working Inside Your Appliance . . . . . . . . . . . . . . . . . . . . . . . 6
Protecting against Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . 7
General Power Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Ergonomic Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Environmental Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
ENERGY STAR® Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
TCO Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Recycling Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Waste Electrical and Electronic Equipment (WEEE) Directive . . . 9
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Registration, Evaluation, and Authorization of Chemicals (REACH)
9
Perchlorate Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Export Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Player Appliance Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Polycom Digital Signage Player Setup . . . . . . . . . . . . . . . . 13
Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting up the Physical Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Licensing the Polycom Digital Signage Player . . . . . . . . . . . . . . . . . . . . . . . 15
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting Your Player Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Digital Signage Getting Started Guide
iv Polycom, Inc.
Dual Monitor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dual Monitor Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Enabling Dual Monitor Mode on the Player . . . . . . . . . . . . . . . . . . 21
Enable Self-Healing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
A Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Polycom, Inc. 1
1
Getting Started with the Polycom
Digital Signage Player
This chapter explains Polycom Digital Signage architecture, as well as
detailing the hardware specifications.
This chapter contains the following sections:
•Polycom Digital Signage Solution
•Architecture Overview
•What’s Included
•Player Specifications
•General Safety Information
•Export Regulations
Polycom Digital Signage Solution
The Polycom Digital Signage solution is a combination of powerful
applications, including the following components:
Polycom Digital Signage Player
The Polycom Digital Signage Player is a powerful appliance that delivers the
highest quality output with the highest level of reliability. Unlike simple video
playback devices, the Polycom Digital Signage Player dynamically arranges
and composes signage elements, objects or zones in real time to generate the
final video output. This means individual content elements can be changed at
any time, without requiring entire video segments to be re-rendered whenever
a change is needed.

Polycom Digital Signage Player Getting Started Guide Polycom Digital Signage Solution
2Polycom, Inc.
Polycom Digital Signage Server
The Polycom Digital Signage Server automatically distributes new content to
remote locations and receives continuous status updates from all Polycom
Digital Signage Players.
Polycom Digital Signage Remote Manager
The Polycom Digital Signage Remote Manager application works with the
Polycom Digital Signage Server to enable administration of networks of
players.
Polycom Digital Signage Web Controller
The Polycom Digital Signage Web Controller software lets users easily update
and manage content on the Players in a Polycom Digital Signage network,
with point-and-click simplicity.
Polycom Digital Signage Agent
The Polycom Digital Signage Agent software is the link between Players and
the Server, enabling network status and health monitoring.

Architecture Overview Getting Started with the Polycom Digital Signage Player
Polycom, Inc. 3
Architecture Overview
The image above presents an overview of the Polycom Digital Signage
solution, depicting the overarching architecture for the various components of
the solution. Content, in the form of templates, assets, and playlists, is created,
assembled and managed using the Polycom Digital Signage Web Controller.
Users can easily update content using the Web Controller’s point-and-click
interface.
The content is automatically distributed to Polycom Digital Signage Players
via the Polycom Digital Signage Server, which acts as the central hub for the
Polycom Digital Signage system.
The Polycom Digital Signage Player renders content in real time for display to
a monitor, with the Polycom Digital Signage Agent linking Players to the
Server. The Polycom Digital Signage Agent also monitors the status of the
Polycom Digital Signage Player, and sends regular heartbeat and status
messages to the Polycom Digital Signage Server. The Agent can also take steps
to "heal" the Player if it detects a problem.
Administrators monitor and manage the system using the Polycom Digital
Signage Remote Manager application. This software displays the status and
details of all the Players connected to the system.
Administrators can also use the Polycom Digital Signage Remote Manager to
distribute and manage content packages, as well as issue commands to
individual players or groups of players, although content updates and
distribution are typically handled via the Polycom Digital Signage Web
Controller.
The Web Controller is used for day-to-day updates to content appearing on the
monitors in a given Polycom Digital Signage network.

Polycom Digital Signage Player Getting Started Guide Customer Support
4Polycom, Inc.
Customer Support
Recognizing that technology alone cannot solve today’s complex challenges,
Polycom Global Services provides the industry’s best technical support staff
and programs to let you concentrate on the task at hand. Polycom users can
select from a variety of support solutions to obtain the level of support that
best meets their needs.
Before contacting your Polycom Global Services representative for technical
assistance, gather as much information as possible about your situation. Any
information you can provide helps us assess the problem and develop an
appropriate solution.
Polycom Global Services Telephone
If you have comments or questions about Polycom or if you need technical
assistance, contact:
•Polycom Global Services in U.S.A. 888-248-4143
What’s Included
Verify that the ship kit includes the following contents:
•The Polycom Digital Signage Player appliance
•One USB mouse
•One power cord
•One Cat5e ethernet cable
•One DVI-VGA adapter
•One dual VGA cable
•One dual DVI cable
•Windows Vista reinstall DVD
•Polycom Digital Signage Player Getting Started Guide (this guide)

Player Specifications Getting Started with the Polycom Digital Signage Player
Polycom, Inc. 5
Player Specifications
General Safety Information
When setting up the appliance for use:
•Place the appliance on a hard, level surface.
•Do not stack the equipment, place it in an enclosed space, or otherwise
install it where it is subject to heated air. The equipment should have at
least 10.2 cm (4 inches) of clearance on all vented sides to permit the
airflow required for proper ventilation. Restricting airflow can damage
the equipment or cause overheating.
Type Specifications
Processor Intel® Core™2 Duo E84000 with VT (3.00 GHz, 6M, 1333MHz FSB)
OS Microsoft® Windows Vista™ Business SP1, 32-bit
Memory (RAM) 2 GB
Storage 230 GB
Video 256MB ATI® Radeon™ HD 3450 dual DVI or dual VGA via cable
adapters
Audio Analog Devices ADI 1984A Integrated HD Audio
Hard Disk Drive One 3.5-inch HDD
Ports 8 USB 2.0 ports (2 front, 6 rear); 1 RJ-45 ethernet jack; 2 PS/2; 1 Display;
1 serial; 1 parallel; 1 eSATA; 2 Line-in (stereo/microphone); 2 Line-out
(headphone/speaker)
Dimensions 11.40” x 3.35” x 12.74”
28.9 cm x 8.52 cm x 32.36 cm
WARNING: Use of controls, adjustments, procedures, connections, or signal types
other than those specified in your documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
CAUTION: This product is not intended for use in flammable or explosive
environments.

Polycom Digital Signage Player Getting Started Guide General Safety Information
6Polycom, Inc.
•The cable used with the modem should be manufactured with a minimum
wire size of 26 American wire gauge (AWG) and an FCC compliant RJ11
modular plug.
When operating your equipment:
•Do not use damaged equipment, including exposed, frayed, or damaged
power cords.
•Disconnect your device and all peripherals (including an integrated or
optional modem or TV tuner) from any wall connections during an
electrical (lightning) storm or when you will be away for extended
periods.
•Do not push any objects into the air vents or openings of your equipment.
Doing so can cause fire or electric shock by shorting out interior
components.
When Working Inside Your Appliance
Do not attempt to service the equipment yourself, except as explained to you
by Polycom support. Always follow installation and service instructions
closely.
Some internal components, such as PC cards, may become very warm during
normal operation. Before touching any internal components, allow time for
them to cool.
Disconnect all cables from the portable computer including the phone cable
before opening the memory/modem access door.
This product contains an Optical Disk Drive, which has built-in laser devices.
To prevent any risk of exposure to laser radiation, do not disable or open any
ODD assembly for any reason.
These ODDs comply with safety requirements and are classified as Class 1
Laser Products, under the US DHHS Standard and IEC/EN60825-1 Laser
Safety Standard. These ODD devices contain no user adjustments nor any
user-serviceable or -replaceable parts.
WARNING: Do not operate your equipment with any cover(s) (including computer
covers, bezels, filler brackets, front-panel inserts, etc.) removed.
WARNING: Do not use your equipment in a wet environment. Protect equipment
from liquid intrusion.

General Safety Information Getting Started with the Polycom Digital Signage Player
Polycom, Inc. 7
Protecting against Electrostatic Discharge
Electrostatic discharge (ESD) events can harm electronic components inside
your equipment. To prevent ESD damage, you should discharge static
electricity from your body before you interact with any of your equipment’s
internal electronic components by touching a metal grounded object, such as
the unpainted metal surface on your computer’s I/O panel. In addition, as you
work inside the equipment, periodically discharge any static charge your body
may have accumulated.
General Power Safety
Observe the following guidelines when connecting your equipment to a
power source:
•Check the voltage rating before you connect the equipment to an electrical
outlet to ensure that the required voltage and frequency match the
available power source.
•Your device is equipped with either an internal power source or an
external adapter. For an internal power source, your device is equipped
with one of the following:
—An auto-sensing voltage circuit: Devices with an auto-sensing voltage
circuit do not have a voltage selection switch on the back panel and
automatically detect the correct operating voltage.
OR
—A manual selection voltage selection switch: Devices with a voltage
selection switch on the back panel must be manually set to operate at
the correct operating voltage. Set the switch to the position that most
closely matches the voltage used in your location.
NOTE: The switch on your system may be different from the one pictured above.
CAUTION: To avoid damaging a Player with a manual voltage selection switch, set
the switch for the voltage that most closely matches the AC power available in your
location.

Polycom Digital Signage Player Getting Started Guide Environmental Considerations
8Polycom, Inc.
•To prevent electric shock, plug the equipment power cables into properly
grounded electrical outlets. If the equipment is provided with a 3-prong
power cable, do not use adapter plugs that bypass the grounding feature,
or remove the grounding feature from the plug or adapter.
•To remove a portable computer from all power sources, turn the computer
off, disconnect the AC adapter from the electrical outlet, and remove any
battery installed in the battery bay or module bay.
Ergonomic Instructions
Environmental Considerations
ENERGY STAR® Information
The EPA’s ENERGY STAR program is a joint effort between the EPA and
manufacturers to reduce air pollution by promoting energy-efficient products.
You can help reduce electricity usage and its side effects by turning off your
product when it is not in use for extended periods of time, particularly at night
and on weekends.
Any Polycom product bearing the ENERGY STAR eblem on the product or on
a start-up screen is certified to comply with the EPA ENERGY STAR
requirements as configured when shipped by Polycom.
Additional information on the ENERGY STAR program is available at
www.energystar.gov.
TCO Certification
Any Polycom product bearing a TCO label has been certified to a TCO
voluntary environmental certification. TCO certification requirements focus
on features that contribute to a healthy work environment such as recyclable
design, energy efficiency, ergonomics, emissions, avoidance of hazardous
substances, and product take-back.
WARNING: Improper or prolonged keyboard use may result in injury.
WARNING: Viewing a display or external monitor screen for extended periods of
time may result in eye strain.

Environmental Considerations Getting Started with the Polycom Digital Signage Player
Polycom, Inc. 9
For more information on TCO’s environmental certifications, please visit
www.TCODevelopment.com.
Recycling Information
Polycom recommends that customers dispose of their used computer
hardware, monitors, printers, and other peripherals in an environmentally
sound manner. Potential methods include reuse of parts or whole products
and recycling of products, components, and/or materials.
Waste Electrical and Electronic
Equipment (WEEE) Directive
In the European Union, this label indicates that
this product should not be disposed of with
household waste. It should be deposited at an
appropriate facility to enable recovery and
recycling.
Registration, Evaluation, and Authorization of Chemicals (REACH)
REACH is the European Union chemical substances regulatory framework.
Please note the following products with substances of very high concern
(SVC):
Perchlorate Material
Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
This notice is required by California Code of Regulations, Title 22, Division 4.5,
Chapter 33: Best Management Practices for Perchlorate Materials. This
product/part includes a battery that contains Perchlorate material.
Part Name Substance Name CAS Number
Wired keyboard Bis (2-ethyl(hexyl)phthalate) (DEHP) 117-81-7
Wired mouse Bis (2-ethyl(hexyl)phthalate) (DEHP) 117-81-7
Power cord Bis (2-ethyl(hexyl)phthalate) (DEHP) 117-81-7

Polycom Digital Signage Player Getting Started Guide Player Appliance Elements
10 Polycom, Inc.
Export Regulations
Customer acknowledges that this Product, which may include technology and
software, are subject to the customs and export control laws and regulations of
the United States (“U.S.”) and may also be subject to the customs and export
laws and regulations of the country in which the Products are manufactured
and/or received. Customer agrees to abide by those laws and regulations.
Further, under U.S. law, the Products may not be sold, leased, or otherwise
transferred to restricted end-users or to restricted countries. In addition, the
Products may not be sold, leased, or otherwise transferred to, or utilized by an
end-user engaged in activities related to weapons of mass destruction,
including without limitation, activities related to the design, development,
production or use of nuclear weapons, materials, or facilities, missiles or the
support of missile projects, and chemical or biological weapons.
Player Appliance Elements
Front Panel
The Polycom Digital Signage Player appliance front panel includes the
following elements:
1Power button
2CD/DVD drive
3CD/DVD eject button
4Polycom label

Player Appliance Elements Getting Started with the Polycom Digital Signage Player
Polycom, Inc. 11
5Headphone output
6Microphone input
7USB 2.0 ports (2)
8Hard drive activity light
9Network connection light
10 WiFi light (WiFi not enabled in Player appliance)
11 Diagnostic lights
Back Panel
The Polycom Digital Signage Player appliance back panel includes the
following elements:
1Display output for VGA or DVI splitter cable
2Power supply check button
3Power supply check light
4Cover-release latch and padlock ring
5Security cable slot
6AC power input
7Back-panel connector space
8S-Video output

Polycom Digital Signage Player Getting Started Guide Player Appliance Elements
12 Polycom, Inc.
Connections
The connections region of the Polycom Digital Signage Player appliance back
panel includes the following elements:
1PS/2 mouse input
2Parallel (printer) connector
3Serial connector
4Network activity light
5Ethernet connector
6Link integrity light
7Line out audio connector
8Line in/microphone audio connector
9USB 2.0 connectors (6)
10 eSATA connector
11 PS/2 keyboard connector

Polycom, Inc. 13
2
Polycom Digital Signage Player
Setup
This chapter explains basic setup and configuration tasks for the Polycom
Digital Signage Player.
This chapter contains the following sections:
•Hardware Setup
•Licensing the Polycom Digital Signage Player
•Setting Up Your Monitor
Hardware Setup
Setting up the Physical Unit
1Set up the Player appliance on a dry, clean, and level surface.
2Connect the mouse and keyboard to USB ports.
CAUTION: Installing your Player appliance in an enclosed space can restrict the
airflow and negatively affect your Player’s performance. Be sure to:
•Leave a 4 inch minimum clearance on all sides of the Player that have air vents.
•Prevent the non-ventilated sides of the system from touching the enclosure.
NOTE: Customer must supply own keyboard.

Polycom Digital Signage Getting Started Guide Hardware Setup
14 Polycom, Inc.
3Connect the monitor. Please note that the monitor must be connected to
the connector marked “1” on the DVI or VGA output splitter cables. The
cables are pictured below.
4Connect the power cord to the AC power socket on the device.
5Press the Power button on the front panel of the Player.
6The Player application may start automatically. Press ALT + ESC
simultaneously to suspend the Player CG Renderer. This may need to be
repeated upon each reboot of the Player application.
7Right-click on the Agent Icon, a red cross on a red field, in the Windows
System Tray.
Select Disable Agent Actions from the menu that appears.
8Open the Windows Start Menu. Right-click on Computer and then left
click Properties.
Note: While the PDS Player shipment includes the DVI and VGA splitter cables,
users will need to supply their own VGA or DVI cable to attach to the splitter.
Note: Do not attach the Player to the network before powering on.

Licensing the Polycom Digital Signage Player Polycom Digital Signage Player Setup
Polycom, Inc. 15
9Click Change beside “Computer name, domain, and workgroup
settings.”
Change your computer name from the default to a unique name. Record
the name when you change it. The unique computer name will be required
for application of the new zip code through Polycom Support.
10 Shut the Player down.
11 Connect the Player to the network.
12 Power the Player on again.
13 Double-click the Windows licensing icon in the System tray. In the
dialogue that appears, enter the Windows Product Key. This can be
found on the license sticker located on the top of your appliance.
Licensing the Polycom Digital Signage Player
If your Player has not been licensed, it is necessary to perform a simple
licensing process prior to first use. Polycom provides two methods for
licensing the Player: one via the Polycom Digital Signage Remote Manager, the
other directly via the PDS Player.
Please note that Polycom recommends using Remote Manager to perform the
licensing process.
To license the PDS Player through the Polycom Digital Signage Remote Manager:
1Open the Polycom Digital Signage Remote Manager on your
administrative computer.
NOTE: Please refer to the Polycom Digital Signage Server Getting Started Guide
and the Polycom Digital Signage Administrator Guide for information on installing
and using the Polycom Digital Signage Remote Manager.

Polycom Digital Signage Getting Started Guide Licensing the Polycom Digital Signage Player
16 Polycom, Inc.
2Right-click the name of the player to be licensed within the network pane
of the Remote Manager. Click Open Player Console.
3The Remote Player Management Console will appear.
4Click Set License and choose Polycom Player from the context menu.
5The Set Polycom Player License pop-up will appear. Click Request
License Key.