Polycom CX500 Lync Edition User manual

Polycom® CX500 IP Phone
Benefits
Standalone IP phone for use with
Lync Server – Embedded client does
not require a PC to make calls or gain
access to general contact information.
Easy Deployment –
Built-in Power over Ethernet,
with AC power kit also available
Revolutionary Voice Quality –
Polycom HD Voice™ technology for
stunning voice quality and clarity
Unique Collaboration –
Polycom offers the only complete
line of integrated voice and visual
communications solutions for
Microsoft collaboration tools
Optimized for use with Lync™ Server 2010—this UC phone is ideal for hallways,
break rooms, and lobbies.
The Polycom® CX500 IP phone features embedded Lync 2010 software, allowing it to be
seamlessly deployed within Lync Server 2010 environments. Its clutter free design and
large color display for viewing call and directory information provide the ultimate in calling
convenience for common areas, such as lobbies, hallways and break rooms.
The CX500 features standard Power over Ethernet (PoE) connectivity and an optional tamper-
resistant wall mount providing flexibility and freedom. It also takes full advantage of the new
device-only user mode in Lync Server and doesn’t require a connection to a PC making it ideal
for deployment in public areas.
Featuring Polycom HD Voice™ technology, the CX500 phone brings life-like richness
and clarity to every call. Polycom HD Voice technology incorporates Microsoft RTAudio
wideband audio with Polycom Acoustic Clarity™ technology for crystal-clear, noise, and
echo-free sound; as well as best-in-class system design for high-fidelity voice reproduction.
Polycom offers the most comprehensive voice and video collaboration solutions for Microsoft
Unified Communications environments. Polycom and Microsoft provide a fully unified, intuitive set
of collaboration solutions that enables individuals and groups to instantly see, hear, and talk with
colleagues around the world. The result is improved collaboration, streamlined operations and
faster more informed decisions. Visit www.polycom.com/microsoft to learn more.
A POLYCOM DATA SHEET

Audio and Acoustic Performance
Audio—General
• Polycom HD Voice technology (Polycom
Acoustic Clarity™ technology, mechanical
design and wideband codec support)
• Individual volume settings with visual
feedback for each audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation/DTMF
event RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Background noise suppression
• Cellular Phone Immunity
• Automatic gain control
• Dynamic noise reduction
• Acoustic echo cancellation
Audio—Handset
• Handset Frequency response: 150 – 7kHz
• Compliant with ADA Section 508
Recommendations: Subpart B 1194.23
(all)
• Hearing aid compatible (HAC) for magnetic
coupling to approved HAC hearing aids
Audio—Speaker
• Monitor Only Speaker
• Speaker frequency response, 300 – 7kHz
• Speaker volume, maximum at 1/2 meter
peak volume: ≤ 81dB
CODEC support.
• Microsoft RTAudio technology
• G.722.1
• G.711 (narrowband)(A-law and μ-law)
Power
• Built-in, auto-sensing IEEE 802.3af-2003
Power over Ethernet Class 2
• Optional AC power kit
User Interface
• Display, 3.5” QVGA TFT 24-bit color
graphical display, 320 x 240 pixels, with
Unicode character capability
• LED backlight with adjustable brightness
• Backlight auto-dim when not in use
Accessibility
• High contrast UI graphic screen option
(software)
• Compatible with commercially-available
TTY adapter equipment
• TTY compatible handset port
Buttons/keys
• 12-button dial pad, 0 - 9, *, #
• Volume Up & Volume Down
• 2-way navigation: Up, Down, Select
• Home, Previous
• 2 soft keys + Menu
• Hookswitch for handset
• Mute/unmute
• Speakerphone
Indicators, LED
• Ringing/In Call/Hold
• Speaker
• Mute
Connectivity
• Single Ethernet 10/100 Base-T with RJ45
connector port
• IEEE 802.3af class single PoE Ethernet
10/100 Base-T
• Handset port, RJ-9
Included Accessories
• Ethernet cable, 7 ft (2m)
• Fixed position stand
Accessories available separately
• AC Power Kit, 5-pack, with 24V PSU and
2m line cord with local plug
• Wall Mount Kit: bracket with ~100mm
Ethernet patch cord
Physical
• Weight: phone with handset & cord: 722g;
packaged, with all included accessories:
1.264 kg
• Dimensions, maximum (d x w x h): phone:
195 x 181 x 179mm; packaged: 297 x
268 x 99 mm
• Security cable lock slot
Operating Conditions:
• Temperature: 0 to +40 degrees C (+32 to
104 degrees F)
• Relative Humidity: +10% to 90%,
non-condensing
Storage Temperature:
• -40 to +85 degrees C (-40 to +185
degrees F)
Regulatory Certifications
• Electrical Safety
-UL60950-1 (USA / Canada)
-IEC / EN60950-1 (EU)
-GOST(Russia)
-KCC(Korea)
• EMC – General
-CISPR22
• EMC – USA (Class B)
- FCC Part 15
• EMC - Canada (Class B)
-ICES00.3: 1998
• EMC – EU (Class B)
-EN 55022
-EN 55024
• EMC – ROW (Class B)
-C & A Tick (Australia)
-VCCI (Japan)
-GOST (Russia)
-KCC (Korea)
-TRA (UAE)
-Telepermit PTC220 (New Zealand)
User Interface Languages
• English
Following languages will be supported in
December 2010
• French
• Spanish
• German
• Italian
• Dutch
• Russian
• Brazilian Portuguese
• Japanese
• Korean
• Simplified Chinese
• Traditional Chinese
• Finnish
• Swedish
• Norwegian
• Danish
Software Features:
• Pre-requisites:
-Microsoft Lync Server 2010
-Microsoft Lync 2010
• Basic Mode
-Contacts
-Photos
-Message waiting indicator
- Standard Enterprise IP-PBX features, CAC,
Survivability, E911 (US only), call park, etc.
-Teleworker support
-Conference leader experience
• Enhanced Mode functionality not supported
for CX500
Part Number
• 2200-44300-025
Warranty
• 12 Months
Polycom CX500 Ships With:
• CX500 Desktop Phone Base
• Handset
• Stand
• 6 ft. handset curly cord
• Captive USB cable
• Quickstart Guide
• Warranty Card
Polycom CX500 Specifications
Polycom Worldwide Headquarters
4750 Willow Road, Pleasanton, CA 94588
1.800.POLYCOM or +1.925.924.6000
www.polycom.com
© 2010 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered
and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means,
for any purpose other than the recipient’s personal use, without the express written permission of Polycom.
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