Polycom SoundPoint IP 321 Installation and operation manual

Polycom®SoundPoint®IP Phones
The Polycom family of SoundPoint®IP phones leverage
the capabilities of SIP-based VoIP networks to deliver
breakthrough voice quality and advanced features that
make calls more ecient and productive.
Entry-Level
Polycom®SoundPoint®IP 321 and 331 Entry-level IP phones with enterprise-grade
features and outstanding voice quality
PRODUCT REFERENCE GUIDE
Application targets:
Common areas, dorm rooms, wall-mounted deployments (SoundPoint IP 321),
Cubicle, oce desk (SoundPoint IP 331)
Key Features:
• 2 Lines
• Integrated PoE support
• Full-duplex speakerphone with Clarity by Polycom™
• 102 x 33 pixel graphical LCD
• 15 dedicated hard keys, 3 context-sensitive soft keys
• Two-port 10/100 Ethernet switch (SoundPoint IP 331)
• Single 10/100 Ethernet port (SoundPoint IP 321)
- SoundPoint IP 321 - PoE Only, 2200-12360-025
- SoundPoint IP 331 - PoE Only, 2200-12365-025
SoundPoint IP 335 Two-line, entry-level phone providing unparalleled Polycom HD Voice™
Application targets:
Cubicle, oce desk
Key Features:
• 2 Lines
• Integrated PoE support
• Polycom HD Voice for all audio paths with Polycom Acoustic Clarity™
2 technology
• 102 x 33 pixel backlit grayscale graphical LCD
• 15 dedicated hard keys, 3 context-sensitive soft keys
• Two-port 10/100 Ethernet switch
- SoundPoint IP 335 - PoE Only, 2200-12375-025

SoundPoint IP 560 Cutting-edge SIP and GigE meet Polycom HD Voice™
Application target:
Manager’s/professional’s oce
Key Features:
• 4 lines
• Integrated PoE support
• Polycom HD Voice for all audio paths with Polycom Acoustic Clarity™ 2 technology
• 320 x 160 pixel backlit grayscale graphical LCD
• 26 dedicated hard keys, 4 context-sensitive soft keys
• Gigabit Ethernet support
- SoundPoint IP 560 - PoE Only, 2200-12560-025
Performance
SoundPoint IP 550 Cutting-edge SIP feature set meets Polycom HD Voice™
Application target:
Manager’s/professional’s oce, call center
Key Features:
• 4 lines
• Integrated PoE support
• Polycom HD Voice for all audio paths with Polycom Acoustic Clarity™ 2 technology
• 320 x 160 pixel backlit grayscale graphical LCD
• 26 dedicated hard keys, 4 context-sensitive soft keys
• Two-port 10/100 Ethernet switch
- SoundPoint IP 550 - PoE Only, 2200-12550-025
Mainstream
SoundPoint IP 450 Mid-Range SIP desktop phone with Polycom HD Voice™
Application targets:
SOHO, call center
Key Features:
• 3 Lines
• Integrated PoE support
• Polycom HD Voice for all audio paths with Polycom Acoustic Clarity™ 2 technology
• 256 x 116-pixel backlit grayscale graphical LCD
• 17 dedicated hard keys, 4 context-sensitive soft keys
• Two-port 10/100 Ethernet switch
- SoundPoint IP 450 - PoE Only, 2200-12450-025
PRODUCT REFERENCE GUIDE Polycom SoundPoint IP Phones

SoundPoint IP 650 High-performance IP phone with Polycom HD Voice™
Application target:
Executive oce, or call center with Expansion Module(s)
Key Features:
• 6 lines (standalone) / 20 lines (with one Expansion Module)
• Integrated PoE support
• Polycom HD Voice for all audio paths with Polycom Acoustic Clarity™ 2 technology
• 320 x 160 pixel backlit grayscale graphical LCD
• 26 dedicated hard keys, 4 context-sensitive soft keys
• Support of up to three Expansion Modules
• USB for local call recording
• Two-port 10/100 Ethernet switch
- SoundPoint IP 650 - PoE Only, 2200-12651-025
Attendant
SoundPoint IP Expansion Module Turn your SoundPoint IP 650/670 into a high-performance Attendant Console
Application target:
Telephone attendant’s desk, call center
Key Features:
• 14 Illuminated keys configurable as a line key, or a speed dial with BLF
• 160 x 320 pixel greyscale/color graphical LCD with backlight
• Plug-and-play, hot-swappable
• Cord-free, no AC adapter required - power and signaling are provided by the
host phone
• Matches elegantly with the SoundPoint IP 650/670 look and feel
- SoundPoint IP Backlit Expansion Module: 2200-12750-025
- SoundPoint IP Color Expansion Module: 2200-12770-025
SoundPoint IP 670 A premium, SIP desktop phone with color display delivering a rich voice, visual and applications experience
Application target:
Executive oce
Key Features:
• 6 lines (standalone) / 20 lines (with one Expansion Module)
• Integrated PoE support
• Polycom HD Voice for all audio paths with Polycom Acoustic Clarity™ 2 technology
• 320 x 160 pixel backlit color graphical LCD
• 26 dedicated hard keys, 4 context-sensitive soft keys
• Support of up to three Expansion Modules
• USB for local call recording
• Gigabit Ethernet support
- SoundPoint IP 670 - PoE Only, 2200-12670-025
PRODUCT REFERENCE GUIDE Polycom SoundPoint IP Phones

Polycom®SoundPoint®IP Phone Comparison
Positioning SoundPoint IP
321/331
SoundPoint IP
335
SoundPoint IP
450
SoundPoint IP
550/560
SoundPoint IP
650
SoundPoint IP
670
LCD Display 102 x 33 pixel
graphical
102 x 33 pixel
graphical
256 x 116 pixel
backlit graphical
320 x 160 pixel
backlit graphical
320 x 160 pixel
backlit graphical
320 x 160 pixel
backlit color
graphical
Unicode Character Support European
character set
European
character set ••••
Expansion Module Support
Up to 3 Backlit
Expansion
Modules
Up to 3 Color
Expansion
Modules w/ AC
adaptor
Audio Features
Polycom HD Voice Technology •••••
Full Duplex Speakerphone with
Acoustic Clarity Technology • •••••
Telephony Keys 2 2 3 4 6 (20 with Exp.
Module)
6 (20 with Exp.
Module)
Line/Speed Dial Keys 2 2 3 4 6 (48 with 3 Exp.
Module)
6 (48 with 3 Exp.
Module)
Context-Sensitive Soft Keys 3 3 4 4 44
Display/Menu Navigation Keys 5 5 5 6 6 6
Basic Features
Busy Lamp Field (BLF)
Functionality ••••
Polycom Productivity Suite™ • •••••
Shared Call/Bridged Line • •••••
Flexible Line Appearance • •••••
XHTML Microbrowser • •••••
Advanced Features
Premium ACD and Hoteling ••••
PTT and Multicast Group
Paging • •••••
Microsoft Lync Interoperability • •••••
Security Features
802.1X • •••••
Multiple TLS Profiles • •••••
Custom Device Certificates • •••••
Connectivity
USB Port • •
Ethernet
IP 321 - 1x 10/100
IP 331 - 2x
10/100
2x 10/100 2x 10/100
IP 550 - 2x
10/100 IP 560 -
2x 10/100/1000
2x 10/100 2x 10/100/1000
Power Options
Power over Ethernet
(IEEE 802.3af) • •••••
PRODUCT REFERENCE GUIDE Polycom SoundPoint IP Phones

Polycom, Inc.
1.800.POLYCOM
www.polycom.com
811_0712
© 2012 POLYCOM, INC. ALL RIGHTS RESERVED. POLYCOM®, THE NAMES AND MARKS ASSOCIATED WITH POLYCOM’S PRODUCTS ARE TRADEMARKS AND/OR SERVICE MARKS OF POLYCOM, INC. AND ARE REGISTERED AND/OR
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About Polycom
Polycom is the global leader in standards-based unified communications (UC) solutions for telepresence, video, and voice
powered by the Polycom®RealPresence®Platform. The RealPresence Platform interoperates with the broadest range of business,
mobile, and social applications and devices. More than 400,000 organizations trust Polycom solutions to collaborate and meet
face-to-face from any location for more productive and eective engagement with colleagues, partners, customers, specialists,
and prospects. Polycom, together with its broad partner ecosystem, provides customers with the best TCO, scalability, and
security for video collaboration, whether on-premises, hosted, or cloud-delivered. Visit www.polycom.com or connect with
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