Polycom SoundPoint IP 335 Instruction manual

SoundPoint®IP 335
Quick User Guide
Basic Phone Features
Customizing Your Phone
The content in this guide may vary depending on phone configuration.
For detailed information please consult the SoundPoint IP 335 User
Guide available at www.polycom.com/support/voicedocumentation/
NAVIGATION
Scrolling: or
Step in/out of menus, toggle enabled/disabled: or
Enter/Select:
BASIC PHONE FEATURES
PLACING A CALL
Using the Handset:
Pickup the handset and then dial the number. Or dial
the number first and then pick up the handset.
Using the hands-free Speakerphone:
With the handset on-hook, press , any assigned line
key, or the Newcall soft key; then enter the number
- or -
Dial the number and press or Dial
Using the optional Headset:
With the headset connected, press , any assigned
line key, or the Newcall soft key.
- or -
Dial the number and then press .
During a call, you can alternate between modes by
pressing or or picking up the handset.
ANSWERING A CALL
Handset: Pick up the handset.
Speakerphone: Press , the line key, or the Answer
soft key.
Headset (optional): Press .
Incoming calls may be denied by pressing the Reject
soft key during ringing.
ENDING A CALL
Press the EndCall soft key or the line key
corresponding to the line or, depending on the call
mode, press , or hang up the handset.
REDIAL
Press Dial to display the Placed Call list. Scroll to
select the desired recipient and press Dial again.
MICROPHONE MUTE
During a call press . Mute applies to all modes. You
can hear all other parties while Mute is enabled but
other parties cannot hear you.
To un-Mute, press again.
CALL HOLD AND RESUME
During a call press Hold .
Press Hold again, the Resume soft key, or the line key to
resume the call.
LOCAL CONFERENCE CALLS
To create a three-way local conference call:
1. Connect to the first party.
2. Press the Conf soft key to create a new call (the
active call is placed on hold).
3. Place a call to the second party.
4. When the second party answers, press the Conf
soft key again to join all parties in the conference.
Conference Behavior:
• Placing the conference call on hold will place the
other conference parties on hold.
• Pressing the Split soft key will split the conference
call into two separate calls on hold.
• A conference may be created between an active
call and a call on hold by pressing the Join soft
key.
CALL TRANSFER
1. During a call, press the Trans soft key (the active
call is placed on hold).
2. Place a call to the party to which you want to
transfer the call.
3. After speaking with the second party, press the
Trans soft key to complete the transfer.
Press the Blind soft key to transfer the call without
speaking to the second party.
Transfer can be cancelled during establishment by
pressing the Cancel soft key. The original call is
resumed.
CALL FORWARDING
To enable call forwarding:
1. Press Menu and select Features > Forward.
2. Select a Forwarding Type: Forward Always, on
No Answer, or on Busy.
3. For all types, enter a number to forward calls to.
4. For No Answer, enter the number of rings before
forwarding.
5. Press then Enable soft key to confirm Call
Forwarding. A moving arrow icon appears for that
line.
To disable call forwarding:
Perform steps 1 and 2, but select Disable.
Call forwarding is not available on shared lines.
CALL LISTS
From the idle screen, press for Speed Dial,
for Received Calls, or for Placed Calls. Or press
Menu then select Features > Calls Lists > Missed
Calls, Received Calls, or Placed Calls.
Call information will be displayed.
Select a call and press Dial to dial the number. You
can also Delete the entry, Save the contact information,
or see Info about the call.
v.130425

VOICE MAIL
A voice mail icon on the screen, a flashing line key, and
a stutter dial tone indicate one or more new voice mail
messages.
To listen to voice messages:
1. Press the Msgs soft key or press Menu and
select Features > Messages.
2. Press the Connect soft key and follow voice
prompts.
PHONE LOCK
Lock you phone with a user password to prevent
unauthorized access.
To lock the phone:
1. Press Menu and then select Phone > Settings
> Lock Phone.
2. Chose to Allow ringing when l... (locked) or
enable DND when locked for incoming calls.
3. Press the Lock soft key to confirm.
To unlock the phone:
1. Press the Unlock soft key.
2. Enter the password and press .
SPEED DIALING
To assign a speed dial index, see the CONTACT
DIRECTORY section. To dial a contact assigned to a
line key, press the corresponding line key. You can also
enter <XX#>, where XX is a valid speed dial index
from 1 to 99, and then press the Dial soft key to call.
CUSTOMIZING YOUR PHONE
CONTACT DIRECTORY
To add a contact in your local phone directory:
1. Press the Dir soft key and select <New Entry>.
2. Press to enter a contact into the phone’s
database.
3. Enter the first name from the dial pad.
4. Press Ok or Cancel soft keys to accept or cancel
changes.
5. Press to display the next field in the contact’s
entry.
6. Repeat steps 2 through 5 to enter the last name
and a unique contact phone number (not already
in the directory).
7. Change the other fields as desired.
8. Press to end data entry.
9. Press the Yes or Cancel soft keys to accept or
cancel changes, then press Menu twice to return
to the idle screen.
Contacts can be easily added from Call Lists. For more
information, see the CALL LISTS section.
To search for a contact:
1. Press the Dir soft key.
2. Using the dial pad, enter the first characters of the
Last name.
For example, to find the first directory entry with a last
name starting with J, press the 5 key once. Searches
are not case sensitive. Dial the successful match from
the resulting search screen.
To edit a contact:
1. Search for contact (see above).
2. Press the Edit soft key and make the necessary
changes.
3. Press to end data entry.
4. Press the Yes soft key to accept your changes,
then press Menu twice to return to the idle
screen.
VOLUME ADJUSTMENT
Press the
_
+volume keys to adjust the call
volume of the active mode. Pressing these keys in the
idle state adjusts the ringer volume.
To conform to regulatory requirements, handset and
headset volume will return to a preset level after each
call, but the configuration can be changed by your
system administrator. Hands-free volume settings will
be maintained across calls.
RING TYPE
You can select different rings to match your preferences
and distinguish between calls on lines:
To change the incoming ring:
1. Press Menu and then select Settings > Basic >
Ring Type.
2. Scroll to highlight the desired ring type. Press the
Play soft key to hear the selected ring.
3. Press or the Select soft key to accept the
highlighted ring type, and then press Menu to
return to the idle screen.
If you select Silent Ring, press the Line key or Answer
soft key to answer incoming calls.
AUDIBLE RINGER
You can select the default alerting destination for
incoming calls.
To change the audible ringer:
1. Press Menu and then select Settings > Basic >
Preferences > Audible Ringer.
2. Scroll to highlight the desired alerting destination
for incoming calls.
3. Select the desired destination and then press
Menu to return to the idle screen.
DISTINCTIVE RINGING / CALL TREATMENT
You can set distinctive incoming ringing tones for
different contacts in your local directory.
To set a distinctive ring for a local contact:
1. Press the Dir soft key.
2. Search for the contact (see the CONTACT
DIRECTORY section).
3. Press the Edit soft key then scroll down to Ring
Type and press to edit.
4. Using or , select the desired ring tone.
5. Press the Ok soft key to accept the change and
press Menu twice to return to the idle screen.
HEADSET MEMORY MODE
For frequent or full-time headset users, there is an
option to default all calls to the headset.
To enable Headset Memory Mode:
1. Press Menu and select Settings, followed by
Basic, Preferences, Headset, and Headset
Memory.
2. Scroll down to Enable and press to select, then
press Menu to return to the idle screen.
To disable Headset Memory Mode:
Repeat steps 1 and 2 but select Disable.
To activate the Headset Memory Mode (if enabled):
Press twice. The headset icon will flash.