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Polycom SoundPoint Installation and operation manual

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Polycom® SoundPoint®IP Phones
Product Reference Guide
Polycom®SoundPoint®IP Phones
Product Reference Guide
SoundPoint IP 321 and 331 Entry-level IP phones with enterprise-grade features and outstanding voice quality
SoundPoint IP 450 Mid-range SIP desktop phone with Polycom HD Voice™
SoundPoint IP 550 Cutting-edge SIP feature set meets Polycom HD Voice™
Entry-level
Performance
Application targets:
- Common areas, dorm rooms, wall-mounted deployments (SoundPoint IP 321)
- Cubicle, call centre (SoundPoint IP 331)
2 Lines
Integrated PoE support (IEEE 802.3af)
Full duplex speakerphone with Acoustic Clarity Technology
102 x 33 pixel graphical LCD
15 dedicated hard keys, three context-sensitive soft keys
Two-port 10/100 Ethernet switch (SoundPoint IP 331)
Single 10/100 Ethernet port (SoundPoint IP 321)
Application target: SOHO, cubicle
Three lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
256 x 116 pixel backlit greyscale graphical LCD
17 dedicated hard keys, four context-sensitive soft keys
Application target: manager’s/professional’s office
Four lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit greyscale graphical LCD
26 dedicated hard keys, four context-sensitive soft keys
Polycom’s family of SoundPoint®IP phones harness the capabilities of SIP-based
VoIP networks to deliver breakthrough voice quality and advanced features that make
calls more efficient and productive.
SoundPoint IP 450 — PoE only 2200-12450-025
SoundPoint IP 450 — with AC Power Kit 2200-12450-001
SoundPoint IP 550 — with AC Power Kit 2200-12550-001
SoundPoint IP 321 — PoE only 2200-12360-025
Mainstream
SoundPoint IP Expansion Module Turn your SoundPoint IP 650/670 into a high-performance Attendant Console
SoundPoint IP 650 High-performance IP phone with Polycom HD Voice™
SoundPoint IP 560 Cutting-edge SIP and GigE meet Polycom HD Voice™
SoundPoint IP 670 A premium, SIP desktop phone with colour display delivering a rich voice, visual and applications experience
Attendant
Application target: telephone attendant’s desk
14 illuminated keys configurable as a line key, or a speed dial with BLF
160 x 320 pixel greyscale/colour graphical LCD with backlight
Plug-and-play, hot-swappable
Cord-free, no AC adapter required — power and signalling are provided by the host
phone
Matches elegantly with the SoundPoint IP 650/670 look and feel
Application target: executive office
Six lines (stand-alone)/12 lines (with Expansion Module)
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit greyscale graphical LCD
26 dedicated hard keys, four context-sensitive soft keys
Support for up to three Expansion Modules
USB for local call recording
Application target: manager’s/professional’s office
Four lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit greyscale graphical LCD
26 dedicated hard keys, four context-sensitive soft keys
In-built Gigabit Ethernet support
Application target: executive office
Six lines (stand-alone)/12 lines (with Expansion Module)
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit colour graphical LCD
26 dedicated hard keys, four context-sensitive soft keys
Support for up to three Expansion Modules
USB for local call recording
In-built Gigabit Ethernet support
SoundPoint IP Expansion Module: 2200-11700-025
SoundPoint IP Color Expansion Module: 2200-12770-025
SoundPoint IP 650 — with AC Power Supply 2200-12651-001
SoundPoint IP 560 — PoE only 2200-12560-025
SoundPoint IP 560 — with AC Power Kit 2200-12550-001
SoundPoint IP 670 — PoE only 2200-12670-025
Part No. 3726-47263-002 Rev 0709
Polycom®SoundPoint®IP Phone Comparison
SoundPoint IP 321/331 SoundPoint IP 450 SoundPoint IP 550/560 SoundPoint IP 650 SoundPoint IP 670
Positioning
Application Targets IP331-Cubicle, call centre
IP 321 - Common areas,
wall mounted deployments
Cubicle Manager/Professional’s
office
Executive Office /
Attandant’s desk - with
Backlit Expansion Modules
Executive Office /
Attendant’s desk with Color
Expansion Modules
LCD Display 102 x 33 pixel graphical 256 x 116 pixel backlit
graphical
320 x 160 pixel backlit
graphical
320 x 160 pixel backlit
graphical
320 x 160 pixel backlit
color graphical
Unicode Character Support European character set • • • •
Expansion Module Support Up to 3 Backlit Expansion
Modules
Up to 3 Color Expansion
Modules w/ AC adaptor
Audio Features
Polycom HD Voice Technology • • • •
Full Duplex Speakerphone with Acoustic
Clarity Technology • • • • •
Telephony Keys 2 3 4 6 (12 with Exp. Module) 6 (12 with Exp. Module)
Line/Speed Dial Keys 2 3 4 6 (48 with Exp. Module) 6 (48 with Exp. Module)
Mute, Handset, and Hands Free Keys • • • • •
Context-Sensitive Soft Keys 3 4 4 4 4
Display/Menu Navigation Keys 5 5 6 6 6
Advanced Features
Busy Lamp Field (BLF) Functionality • • • • •
Shared Call/Bridged Line Appearance • • • • •
Flexible Line Appearance • • • • •
Multiple Call Appearances • • • • •
XHTML Microbrowser • • • • •
Microsoft LCS 2005 Interoperability for
Telephony and Presence • • • • •
Connectivity
USB Port • •
Two-port 10/100/1000 MBPS IP 331 - 10/100
IP 321 - single 10/100 10/100 IP 550 - 10/100
IP 560 - 10/100/1000 10/100 10/100/1000
Power Options
Power over Ethernet (Cisco)
Power over Ethernet (IEEE 802.3af) • • • • •
Protocol Support
IETF MGCP V1.0 With NCS
SIP (RFC 3261) • • • • •
Entry-Level Mainstream Performance
www.polycom.co.uk
Polycom EMEA
270 Bath Road, Slough,
Berkshire SL1 4DX, UK
(T) 0800 015 2882
(F) +44 (0)1753 723010
Polycom Headquarters
4750 Willow Road,
Pleasanton, CA 94588
(T) 1.800.POLYCOM
(765.9266)
for North America only
Polycom Asia Pacific
8 Shenton Way
#11-01 Temasek Tower
Singapore 068811
+65.6389.9200
For your local Polycom office please visit www.polycom.co.uk
© 2009, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and
are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in
any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.