Polycom SoundPoint Installation and operation manual

Polycom® SoundPoint®IP Phones
Product Reference Guide

Polycom®SoundPoint®IP Phones
Product Reference Guide
SoundPoint IP 321 and 331 Entry-level IP phones with enterprise-grade features and outstanding voice quality
SoundPoint IP 450 Mid-range SIP desktop phone with Polycom HD Voice™
SoundPoint IP 550 Cutting-edge SIP feature set meets Polycom HD Voice™
Entry-level
Performance
Application targets:
- Common areas, dorm rooms, wall-mounted deployments (SoundPoint IP 321)
- Cubicle, call centre (SoundPoint IP 331)
2 Lines
Integrated PoE support (IEEE 802.3af)
Full duplex speakerphone with Acoustic Clarity Technology
102 x 33 pixel graphical LCD
15 dedicated hard keys, three context-sensitive soft keys
Two-port 10/100 Ethernet switch (SoundPoint IP 331)
Single 10/100 Ethernet port (SoundPoint IP 321)
Application target: SOHO, cubicle
Three lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
256 x 116 pixel backlit greyscale graphical LCD
17 dedicated hard keys, four context-sensitive soft keys
Application target: manager’s/professional’s office
Four lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit greyscale graphical LCD
26 dedicated hard keys, four context-sensitive soft keys
Polycom’s family of SoundPoint®IP phones harness the capabilities of SIP-based
VoIP networks to deliver breakthrough voice quality and advanced features that make
calls more efficient and productive.
SoundPoint IP 450 — PoE only 2200-12450-025
SoundPoint IP 450 — with AC Power Kit 2200-12450-001
SoundPoint IP 550 — with AC Power Kit 2200-12550-001
SoundPoint IP 321 — PoE only 2200-12360-025
Mainstream

SoundPoint IP Expansion Module Turn your SoundPoint IP 650/670 into a high-performance Attendant Console
SoundPoint IP 650 High-performance IP phone with Polycom HD Voice™
SoundPoint IP 560 Cutting-edge SIP and GigE meet Polycom HD Voice™
SoundPoint IP 670 A premium, SIP desktop phone with colour display delivering a rich voice, visual and applications experience
Attendant
Application target: telephone attendant’s desk
14 illuminated keys configurable as a line key, or a speed dial with BLF
160 x 320 pixel greyscale/colour graphical LCD with backlight
Plug-and-play, hot-swappable
Cord-free, no AC adapter required — power and signalling are provided by the host
phone
Matches elegantly with the SoundPoint IP 650/670 look and feel
Application target: executive office
Six lines (stand-alone)/12 lines (with Expansion Module)
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit greyscale graphical LCD
26 dedicated hard keys, four context-sensitive soft keys
Support for up to three Expansion Modules
USB for local call recording
Application target: manager’s/professional’s office
Four lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit greyscale graphical LCD
26 dedicated hard keys, four context-sensitive soft keys
In-built Gigabit Ethernet support
Application target: executive office
Six lines (stand-alone)/12 lines (with Expansion Module)
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit colour graphical LCD
26 dedicated hard keys, four context-sensitive soft keys
Support for up to three Expansion Modules
USB for local call recording
In-built Gigabit Ethernet support
SoundPoint IP Expansion Module: 2200-11700-025
SoundPoint IP Color Expansion Module: 2200-12770-025
SoundPoint IP 650 — with AC Power Supply 2200-12651-001
SoundPoint IP 560 — PoE only 2200-12560-025
SoundPoint IP 560 — with AC Power Kit 2200-12550-001
SoundPoint IP 670 — PoE only 2200-12670-025

Part No. 3726-47263-002 Rev 0709
Polycom®SoundPoint®IP Phone Comparison
SoundPoint IP 321/331 SoundPoint IP 450 SoundPoint IP 550/560 SoundPoint IP 650 SoundPoint IP 670
Positioning
Application Targets IP331-Cubicle, call centre
IP 321 - Common areas,
wall mounted deployments
Cubicle Manager/Professional’s
office
Executive Office /
Attandant’s desk - with
Backlit Expansion Modules
Executive Office /
Attendant’s desk with Color
Expansion Modules
LCD Display 102 x 33 pixel graphical 256 x 116 pixel backlit
graphical
320 x 160 pixel backlit
graphical
320 x 160 pixel backlit
graphical
320 x 160 pixel backlit
color graphical
Unicode Character Support European character set • • • •
Expansion Module Support Up to 3 Backlit Expansion
Modules
Up to 3 Color Expansion
Modules w/ AC adaptor
Audio Features
Polycom HD Voice Technology • • • •
Full Duplex Speakerphone with Acoustic
Clarity Technology • • • • •
Telephony Keys 2 3 4 6 (12 with Exp. Module) 6 (12 with Exp. Module)
Line/Speed Dial Keys 2 3 4 6 (48 with Exp. Module) 6 (48 with Exp. Module)
Mute, Handset, and Hands Free Keys • • • • •
Context-Sensitive Soft Keys 3 4 4 4 4
Display/Menu Navigation Keys 5 5 6 6 6
Advanced Features
Busy Lamp Field (BLF) Functionality • • • • •
Shared Call/Bridged Line Appearance • • • • •
Flexible Line Appearance • • • • •
Multiple Call Appearances • • • • •
XHTML Microbrowser • • • • •
Microsoft LCS 2005 Interoperability for
Telephony and Presence • • • • •
Connectivity
USB Port • •
Two-port 10/100/1000 MBPS IP 331 - 10/100
IP 321 - single 10/100 10/100 IP 550 - 10/100
IP 560 - 10/100/1000 10/100 10/100/1000
Power Options
Power over Ethernet (Cisco)
Power over Ethernet (IEEE 802.3af) • • • • •
Protocol Support
IETF MGCP V1.0 With NCS
SIP (RFC 3261) • • • • •
Entry-Level Mainstream Performance
www.polycom.co.uk
Polycom EMEA
270 Bath Road, Slough,
Berkshire SL1 4DX, UK
(T) 0800 015 2882
(F) [phone]
Polycom Headquarters
4750 Willow Road,
Pleasanton, CA 94588
(T) 1.800.POLYCOM
(765.9266)
for North America only
Polycom Asia Pacific
8 Shenton Way
#11-01 Temasek Tower
Singapore 068811
+65.6389.9200
For your local Polycom office please visit www.polycom.co.uk
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