Issue : April 2007 SoundPoint IP 501 Quick User Guide 2 
To cancel Call Forwarding : 
- Press the speed dial key, or 
- Dial the “cancel prefix”. 
Ask your system administrator for both prefixes. 
 
DO NOT DISTURB 
To activate Do Not Disturb with fall back 
to operator : 
- Press the speed dial key, programmed with 
the Do Not Disturb function, or 
- Dial the “activate prefix”. 
To cancel Do Not Disturb : 
- Press the speed dial key, or 
- Dial the “cancel prefix”. 
Ask your system administrator for both prefixes. 
 
An alternative way (no fall back) is : 
Press the button to prevent the 
phone from ringing on incoming calls. A Do 
Not Disturb icon appears for all lines to 
confirm that Do Not Disturb is enabled. Press 
the button again to turn off Do Not 
Disturb. 
 
CALL LISTS 
Press followed by Call Lists (or just 
) and Missed, Received, or Placed 
Calls, as desired. Information on respective 
calls will be displayed. 
From this screen, choose the appropriate 
soft key : 
1. Edit to amend the dial string before 
dialing. 
2. Dial to return the call. 
 
Or press More,then : 
3. Info to view detailed call information. 
4. Save to store the contact to the Contact 
Directory. 
5. Clear to delete the call from the list. 
Press More and Exit soft keys to return to 
the idle display. 
 To quickly view respective call lists from 
the idle display : 
- Press for Placed Calls. 
- Press for Received Calls. 
- Press for Missed Calls. 
 
 
VOICE MAIL 
Voice Mail is an optional feature that must be 
configured on the call server. Particulars and 
menu options may vary. 
Message Waiting Indicator LED on the front 
of the phone and individual line LED 
indicators will flash and stutter dial tone in 
place of normal dial tone will sound to 
indicate that message(s) are waiting at the 
message center. 
To listen to voice messages : 
1. Press .
2. Follow voice prompts to listen to 
messages. 
 
SPEED DIALING 
To assign a speed dial index, see 
CONTACT DIRECTORY below. 
 
To dial a number assigned to a line key, 
press the line key opposite the number. 
 To quickly view the speed dial list from 
the idle display, press . 
 
CONTACT DIRECTORY 
To add a contact in your local phone 
directory : 
1. Press , and then select Contact 
Directory. 
2. Press the More soft key, then the Add soft 
key to enter another contact into the phone’s 
database. 
3. Enter first and/or last name from the 
keypad. Press the 1/A/a soft key to select 
between numeric and upper / lower case 
alphanumeric modes. Press the Encoding 
soft key to access special characters in other 
languages if necessary. 
4. Enter a unique contact number (not 
already in the directory). 
5. Change the Speed Dial Index if desired. It 
will automatically be assigned the next 
available index value. 
6. Modify the remainder of the fields (Ring 
Type, Divert Contact, Auto Reject, and Auto 
Divert) if desired. 
 
 
 
7. Press the Save soft key to confirm or the 
Cancel soft key to abandon the changes, 
then press or the Exit soft keys to 
return to the idle display. 
 Contacts can be easily added from Call 
Lists. For more information, see CALL 
LISTS section above.
 
To search for a contact : 
1. Press , and then select Contact 
Directory. 
2. Press the More soft key, and then the 
Search soft key. 
3. Using the dial pad, enter the first few 
characters for First or Last names. 
4. Press the Search soft key to search for 
contacts. Dial successful matches from the 
resulting screen. 
 
To edit a contact : 
1. Press , and then select Contact 
Directory. 
2. Search for contact (see above). 
3. Press the Edit soft key and make the 
necessary changes. 
4. Press the Save soft key to confirm or the 
Cancel soft key to abandon the changes, 
then press or the Exit soft keys to 
return to the idle display. 
 
VOLUME ADJUSTMENT 
Press the volume keys to adjust 
handset, headset, and hands-free speaker 
volume during a call. Pressing these keys in 
idle state adjusts the ringer volume. 
 To conform to regulatory requirements, 
handset and headset volume will return 
to a preset level after each call, but the 
configuration can be changed by your 
system administrator. Hands-free volume 
settings will be maintained across calls. 
 
RING TYPE 
You can select different rings to match your 
preferences and distinguish between calls on 
lines. 
To change the incoming ring : 
1. Press . 
2. Select Settings followed by Basic, and 
Ring Type. 
3. Using the Up or Down arrows, highlight 
the desired ring type. Press the Play soft key 
to hear the selected ring type. 
4. Press the Select soft key to change to the 
selected ring type. 
5. Press to return to the idle display. 
 
DISTINCTIVE RINGING / CALL 
TREATMENT 
You can set distinctive incoming ringing 
tones for different contacts in your local 
directory. 
To set a distinctive ring for a local 
contact: 
1. Press , and then select Contact 
Directory. 
2. Search for contact (see CONTACT 
DIRECTORY above). 
3. Press the Edit soft key and scroll down to 
Ring Type. 
4. Enter a number corresponding to one of 
the ring types available (see RING TYPE 
above). 
5. Press the Save soft key or Cancel to 
abandon the change, then press to 
return to the idle display. 
 
HEADSET MEMORY MODE 
For permanent or full-time headset users, 
there is an option to default all calls to go to 
the headset. 
To enable Headset Memory Mode : 
1. Press and select Settings followed 
by Basic,Preferences, and Headset 
Memory. 
2. Use the Up or Down arrows and press the 
Select soft key to enable Headset Memory 
Mode. 
 
To disable Headset Memory Mode : 
Repeat steps 1 and 2 and select Disable. 
 
To activate Headset Memory Mode : 
Press twice.