Precor Experience 700 line Series User manual

Service Manual
Experience™Series 700 line
TRM700-16 Base
Treadmill
120 VAC and 240 VAC

Contents
1Introduction 1
3
General Information 4
Model and Serial Numbers 4
Orientation 5
Covers and Panels 6
Tools 7
Specification Summary Table 7
Understanding bolt grades 8
Parts 9
Lubricants 9
Cleaning Solutions 9
Input Power Requirements 10
CATV RF Cable and Ethernet Requirements 11
Treadmill Placement and Spacing Requirement 13
Safety Guidelines 14
Safety guideline you need to know and follow: 14
2Operation Verification 16
Operation Verification Tests. 16
Error Code Verification 16
Console Hardware ValidationDiagnostic Tests: 16
Operational Tests 17
Running Belt Tracking 17
Return to service 17
3Standard Service and Diagnostics Software 18
About 18
Service Access Codes 18
Page ii

How to Access the Service and Diagnostics Menus 19
P10, P20, and P30 consoles 19
P80 consoles 19
P62 and P82 consoles 20
Navigating the Service Menus 21
P10 & P30 consoles 21
P80 and P82 consoles 22
P62 consoles 22
Hardware Validation Service Menu (51765761) 23
P10, P20, and P30 consoles 23
P62, P80, and P82 consoles 25
Club Settings Service Menu (5651565) 26
P10 & P30 consoles 27
P62, P80, and P82 Console 28
About menu 28
Equipment Usage menu 30
System Settings menu 30
Maintenance menu 34
Information Display (65) 35
P10, P20, and P30 consoles 35
P62, P80, and P82 consoles 37
4Adjustment Procedures 38
Available Adjustment Procedures 38
Drive Belt Tension and Alignment Adjustment 39
About 39
Procedure 39
Running Belt Tension and Tracking Adjustment 43
About 43
Tools 43
Page iii

Specification 43
Procedure 44
Lift Motor Calibration 49
About 49
Specifications 49
Procedure 49
Lift Platform Assembly Access 52
5Replacement Procedures 57
Available Replacement Procedures 57
Covers and Panels Replacement 58
About 58
Hood Cover Replacement 60
Hood Transition Cover Replacement 61
Trim Landing Covers Replacement 63
Trim End Cap Covers Replacement 66
Trim Side Cover Replacement 68
Dash Back Cover Replacement 70
Dash Front Cover Replacement 71
Dash Top and Bottom Cover Replacement 72
Side Arm Upper/Lower Covers Replacement 76
Power Cord Replacement 77
About 77
Procedure 77
ON/OFF SW Circuit Breaker Replacement 79
About 79
79
Wire Diagram 80
Procedure 80
ASL PCA Replacement 83
Page iv

About 83
Wire Diagram 83
Procedure 84
E-Stop "Emergency Switch" Replacement 88
About 88
Procedure 88
Motor Controller (MC) Replacement 89
About 89
MC Wire Diagram 90
MC Connector Definition 91
MC Status Light 96
Replacement Procedure 97
Motor Controller Fan Replacement 100
About 100
MC Fan Connector Definition 100
Drive Belt Replacement 105
About 105
Procedure 105
Drive Motor Replacement 112
About 112
Drive Motor Cable Schematic 113
Procedure 113
Drive Roller Replacement 119
About 119
Procedure 119
Take-up Roller Replacement 124
About 124
Procedure 124
Running Belt and Deck Replacement Procedure 128
Page v

About 128
Procedure 128
Lift Motor Replacement 135
About 135
Specification 135
Lift Motor Fuse 135
Lift motor cable schematic 136
Procedure 136
Lift Platform Replacement 146
About 146
Procedure 146
6Troubleshooting 152
About 152
Introduction To Troubleshooting 152
Basic Steps 152
Validate the customer reported issue: 152
Verify the Input Power Condition (Powered units only) 153
Verify that the console is operating correctly 153
Review the Error Log or CPA Event Log for any active error codes 153
Verify (reproduce) the issue. 153
Perform hardware validation diagnostic tests 154
Verify Club settings 154
Verify that there are no new error codes 154
Verify service bulletins 154
Standard Error Codes 155
About 155
Viewing Error Codes (Error Log & Event Log) 156
Error Code Troubleshooting Guide 156
Troubleshooting with Error Codes 156
Page vi

Error Log & CPA Event Log 157
About 157
Accessing the Error Log & CPA Event Log 157
Using The Error Log (P10, P20, and P30 consoles) 158
Using the CPA Event Log (P62, P80, and P82 consoles) 158
Active Status Light (ASL) 160
About 160
ASL Overview 160
ASL States 161
ASL Settings and Functions 162
System Troubleshooting Procedures 166
Available System Troubleshooting Procedures 166
Tripped Circuit Breaker 167
Input Power Troubleshooting 171
Console Power Troubleshooting 173
Communications Error Troubleshooting 175
Machine Controls Troubleshooting 177
Auto Stop Troubleshooting 179
E-Stop not Communicating Troubleshooting 180
Heart Rate Monitor Troubleshooting 181
Drive Motor System Troubleshooting 184
Incline Lift System Troubleshooting 188
Error Code 40 "NO Lift Motion Detected" 189
Possible Fault Causes: 190
Running Belt Troubleshooting 193
7Preventive Maintenance 195
About 195
Maintenance Schedule 195
Running Belt and Deck Cleaning Procedure 200
Page vii

8Theory of Operation 203
What's New 203
Console Upper PCA and Base Lower PCA Operation 203
Console - Upper PCA board (UPCA) 203
Base - Lower PCA board (LPCA) 204
COMM Communication Interface Cable 204
Active Status Light (ASL) 204
205
9System Wiring Diagram 206
System Wire Diagram Overview 206
System Wire Diagram - Connector Pins 207
COMM Cable Wire Diagram 208
Console Wire Diagram 209
Power Entry Assemble Wire Diagram 210
10Parts Exploded View Diagram & Parts List 211
About 211
Exploded View Diagram 212
Parts List 219
Appendix A : Edition Information i
Edition i
Copyright i
Appendix B : Notices and Safety ii
Trademarks ii
Intellectual Property ii
Warranty ii
Safety Instruction ii
Safety Notices iii
Page viii

1Introduction
If you are not a Precor certified servicer, you must not attempt to service any Precor Product.
Call your dealer for service information.
WARNING: This service documentation is for use by Precor certified servicer pro-
viders only. Personal injury can result from electrical shock and/or mechanical moving
parts.
This service manual applies to the Experience™ Series 700 Line treadmills. This document
contains information required to service, repair, troubleshoot, and maintain the treadmill.
Model TRM700-16 Base Configuration
TRM731 TRM700 base (0.5-12 mph, 0-15% incline) with P30 console
TRM761 TRM700 base (0.5-12 mph, 0-15% incline) with P62 console
TRM781 TRM700 base (0.5-12 mph, 0-15% incline) with P82 console
Separate Base/Console Service Manuals
There are separate service manuals for the machine base and consoles. Use this service
manual to service, repair, and maintain the machine base. Refer to the particular console ser-
vice manual for console service, repair, and maintenance information.
Additional Documentation
There is also an online web version if you have internet access at: Online Service Manuall
Page 1
1 Introduction

See Also
"" on the facing page
"Safety Guidelines" on page14
"Operation Verification" on page16
"Standard Service and Diagnostics Software" on page18
"Adjustment Procedures" on page38
"Replacement Procedures" on page57
"Troubleshooting" on page152
"Preventive Maintenance" on page195
"Theory of Operation" on page203
"Parts Exploded View Diagram & Parts List" on page211
Page 2
1 Introduction

Page 3
1 Introduction

General Information
The following information provides general equipment and service information that will help
you to use this manual to properly repair and maintain the treadmill.
Model and Serial Numbers
Model and Serial Numbers
Model Numbers
The product model number is an alphanumeric code that is comprised of a three character
product type designator, a 1 digit product line designator, a one digit console type designator,
and a one digit feature level designator.
Ex: TRM 833 - TRM833 Precision TRM800-14 treadmill with decline and P82 console
Product Type Product Line Console Feature Level
TRM: treadmill,
EFX: elliptical
8-Experience, Premium 8-P80, P82 7 EFX: Fixed Ramp/Moving
Arms
AMT: AMT,
UBK: Upright,
RBK: Recumbent,
7-Experience, 6-P62 5 TRM: High Speed/Decline
AMT: Moving Step Height
EFX: Moving Ramp/Moving
Arms
6-Assurance, Standard 3-P30 3 TRM: No Decline
AMT: Fixed Step Height
EFX: Moving Ramp/Fixed
Arms
4-Precision, Consumer 2-P20 1 EFX: Fixed ramp/Moving
Arms
2-Energy, Consumer 1-P10
Serial Numbers
About
The serial number uniquely identifies each machine. The serial number is an alphanumeric
code comprised of a four character model designator, a 1 letter build month code, a 2 digit day
built, a 2 digit year built and a four digit consecutive daily build number.
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1 Introduction
General Information

Equipment Location
The serial number label is located on the hood and frame.
Note:Always use the frame label to verify the unit serial number. The hood serial
number label may be wrong if the hood was incorrectly replaced with a different tread-
mill hood the serial number for that unit will be wrong.
Orientation
The equipment orientation (front, right, left, & back) is referenced to an exerciser standing on
the machine facing the console.
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1 Introduction
General Information

Covers and Panels
Covers and Panels
Equipment cover and access panel locations.
For cover removal and installation, see "Covers and Panels Replacement" on page58.
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1 Introduction
General Information

Tools
• General set of service and repair tools.
• US and Metric Hex Key set • Standard straight slot tip screw drive set
• US and Metric socket set • Philips tip screw driver set
• Us and Metric wrench set • US & metric Allen wrench set
• Cutters • 7/16” Allen key, socket mounted
• Rubber mallet • Pliers
• Tape measure /Straight edge ruler • Inner and outer snap ring pliers
• DVM meter • Torque Wrenches: 9 in lbs to 100 in - lbs (83
ft-lbs)
• AC Clamp-on averting current meter • DVM Multimeter
• Belt tension gauge – OTC Tools Model #:
6673
• Drive Belt tension Gauge (Kent-Moore BT-
33-73-F
• 2 Running belt tension gauges (Precor PN:
PPP000000020007101)
• Polar HRM simulator transmitter (Precor
PN: • PPP000000020045101)
• 12 " wonder bar • ESD safe vacuum cleaner
• ESD wrist strap
Supplies
• Super Lube Gel with Teflon by Permatex • Cleaning rags
• Mobil 1, NLGI 2 Teflon Synthetic Grease • Cleaner Degreaser (Simple Green)
• Loctite 243 Blue Medium Strength Thread-
locker
• Cable ties (1- 3/4", 3", 4" lengths)
Specification Summary Table
This table provides a summary of system component torque and belt rating specifications.
System Component Specification
RF coax connector 2.4 in-lbs (0.271 Nm)
Display mounting fasteners 180 in-lbs (20 Nm
Set screws 300 in-lbs (34 Nm)
Plastite screw fasteners 20 in-lbs (2.3 Nm)
Flathead screws 25 in-lbs (2.8 Nm)
Drive Belt Tension New Belt 100-120 lbs (45-54 kgs)
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General Information

System Component Specification
Drive Belt Tension Used Belt 80-90 lbs (36-41 kgs)
Drive Motor fasteners 204 in-lbs (17 ft-lbs, 23 N-m)
ammeraal brand running belt tension (gauge/-
percent)
[[[Undefined variable Spe-
cifications.TRM14-Amer-
aalRunBeltTension]]]
Forbo brand running belt tension (gauge/percent) 3.55 (0.55%)*
Deck front fasteners 27-33 in-lbs (3.1-3.7 Nm)
Deck rear fasteners 50-55 in-lbs (5.6-(6.2 Nm)
Lift Motor Calibration gap 1 1/8 in - 1 3/16 in (2.8 cm - 3.0 cm)
Notes:*Referenced to 3.0 (0.0%)
Understanding bolt grades
For US SAE bolts, the grade of the bolt is determined by the number of the lines on the head of
the bolt. The number of lines is always two less than the grade of the bolt. Count the lines, add
two, and you can determine the grade of the bolt.
In the case of a metric bolt, the head will have a numerical marking to indicate the grade
CAUTION:Always replace bolts with the same grade. If you don’t know the grade of
the replacement bolt – DO NOT USE.
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1 Introduction
General Information

Parts
IMPORTANT: Always purchase OEM replacement parts and hardware from Precor.
If you use parts not approved by Precor, you could void the Precor Limited Warranty.
Use of parts not approved by Precor may cause injury.
There is a copy of the parts Exploded View Diagram and Parts Identification List included in
the "Parts Exploded View Diagram & Parts List" on page211 chapter that you can use as a
quick reference. It is recommended that you go to the servicer partners Precor Connect (or
Precor Connection) website to view the most current parts information including the Exploded
View Diagram and Parts Identification List .
lPrecor Connect Partner website
Exploded View Diagram and Parts List, see "Parts Exploded View Diagram & Parts List" on
page211.
Lubricants
Use only synthetic lubricants such as Mobil 1® synthetic or SuperLube® with Teflon® grease.
Use of unapproved lubricants, cleaners, or solvents may void the TRM warranty.
lMobil 1, NLGI 2 Teflon Synthetic
Grease
lSuper Lube Gel with Teflon by Per-
matex
CAUTION: Do not apply any lubricants or wax to the deck and belt. Do not use Wax
Blast, silicon sprays, or other applied lubricants. The use of these lubricants will quickly
degrade the low-friction surface of the deck.
CAUTION: Do not use petroleum based lubricants on mechanical components such
as the lift, as this may result in degradation of nylon gearing mechanisms. Use only syn-
thetic lubricants such as "Super Lube with Teflon" or "Mobile One Synthetic" grease
(RED).
Cleaning Solutions
Cleaning Solution
Wipe down equipment with recommended cleaning solution. Use dry cloth to remove residue
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General Information

solution.
lGeneral:
o1 oz. mild soap (Simple Green) to 30 oz. water.
oAthletix equipment cleaner, 9x7 pre-saturated wipes (ATHLETIX PRODUCTS).
oEnivir Safe oxygen enhanced cleaner or Envir Safe glass and multitask cleaner
concentrate.
lConsole and PVS: a diluted solution of one part 91% Isopropyl alcohol to one part
water.
CAUTION: Do not use acidic cleaners and do not spray directly onto the equipment
surfaces.
Input Power Requirements
The following information provides the treadmill and console power, RF, and Ethernet require-
ments to correctly and safely power and use the treadmill.
US and Canada power requirements
Precor treadmills must be connected to a 20 amp, individual branch circuit that can be shared
only with one PVS (Personal Viewing System) display. If you need additional help with the
power connections contact your Precor authorized dealer.
Individual branch circuit: An individual branch circuit provides a hot conductor and neutral
conductor to a receptacle. The conductors must not be looped, "daisy-chained", or connected
to any other conductors or receptacles. The circuit must be grounded according to NEC
guidelines or local region electric codes.
CAUTION:NEC (National Electric Code) guidelines or local region electric codes
must be complied with.
Input Power
Nominal 120 VAC models
lOperating voltage: 90 VAC to 132 VAC.
lFrequency: 47 - 65 Hz
Nominal 240 AC Models
lRated Operating voltage: 180 VAC - 264 VAC.
NOTE: An Internal operating voltage range of 180 – 275 VAC with reduced per-
formance is allowed.
lFrequency: 47- 65 Hz
Frame Ground
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General Information

For operator safety and to minimize electrostatic discharge conditions the AC frame ground
continuity must also be verified to be a low resistance connection to the AC distribution ground
bar.
Plugs and Receptacles (US and Canada installations)
Country Equipment Voltage Outlet/Plug1Type
US &Canada 120 VAC: 50/60 Hz NEMA 5-20R/5-20P
US &Canada 240 VAC: 50/60 Hz NEMA 6-20R/6-20P
PVS (Personal Viewing System) displays
For equipment fitted with a PVS screen, a separate power connection is required. Using a 20
amp branch circuit, up to 10 displays can be connected. No other devices except PVS may be
connected to this circuit.
P62, P80, and P82
For self-powered equipment fitted with a P62, P80, and P82, a separate power connection is
required. Using a 20 amp branch circuit, up to ten consoles can be connected. No other
devices except P62, P80, and P82 may be connected to this circuit.
CATV RF Cable and Ethernet Requirements
1Device power cord connector or electrical cable male connector that is inserted into an elec-
trical receptacle "outlet" (also called the plug-in).
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General Information

CATV RF power requirements
For P62, P80, and P82 or PVS displays, there is a minimum RF input power requirement to
properly supply CATV1signal to the consoles.
lAnalog video power: +5 dB to +10 dB RF power with a +40 dB minimum channel to
noise ratio (at each display).
lDigital RF power: -5 dB to 0 dB (at each display).
For MYE displays.
lAnalog video power (at each display): - 30 dB to +20 dB RF power with a (+40 dB C/N
(Channel to Noise ratio).
lDigital RF power (at each display): -5 dB to 0 dB.
Using an RF wall outlet
If a wall RF outlet is used to power several consoles in series for a row of equipment there is a
minimum RF power requirement at the outlet of +35 dB at +40 dB minimum channel to noise
ratio for analog video and a +25 dB for Digital video. RF signal strength of +35 dB can power
17 to 19 consoles in a single row when properly tapped out.
Internet Ethernet Requirements
It is recommend a dedicated CAT6 Ethernet feed to each equipment location.
Communication Requirements:
l512Kb/s up
l5-10Mb/s down
lSwitch Ports: 80, 123, 443
The P80 console uses a security token for communication to Precor servers. The security
token is a hash string that is sent with every API call from the FE’s to the Amazon Cloud. It ori-
ginates after the equipment is registered at the location. The P80 issues a ‘Call’ which returns
the registration token and the fitness equipment URL. Every event after that uses the URL and
the token to validate/authenticate communication with the Amazon servers and Preva Busi-
ness Systems (PBS).
All communication with our servers is currently done via outgoing (originating from the con-
sole) HTTPS sessions. The P80 utilizes NTP2to set its clock and for synchronization. At no
time is Precor connecting to your network to "push" any data. The P80 initiates all data
requests.
.
1Community Access Television
2Network Time Protocol (NTP) is a networking protocol for clock synchronization between
computer systems over packet-switched, variable-latency data networks.
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General Information