Pride Mobility INFMANU1773 Assembly instructions

ACN# 088 609 661
RemotePlusController
Synergy TRU-Balance
Po
BASIC OPERATION INSTRUCTIONS
Remote Plus
Controller
ACN# 088 609 661
TMTM
TMTM
TM

2 BasicOperationInstructions
Remote Plus Controller www.pridemobility.com
INFORMATION LABELING
Read and follow the information in the owner’s manual.
Avoid exposure to rain, snow, ice, salt, or standing water
whenever possible. Maintain and store in a clean and dry
condition.
Disposal and recycling - Contact your authorized Pride
Provider for information on proper disposal and recycling of
your Pride product and its packaging.
Copyright© 2006
PrideMobilityProductsCorporation
INFMANU1773/RevC/November 06
Thesymbols beloware usedthroughout thisowner's manualand onthe power
chairtoidentifywarningsandimportantinformation.Itisveryimportantforyouto
readthemandunderstandthemcompletely.
WARNING! Indicates a potentially hazardous condition/
situation. Failure to follow designated procedures can cause
either personal injury, component damage, or malfunction.
On the product, this icon is represented as a black symbol
on yellow triangle with black border.
MANDATORY! These actions should be performed as
specified. Failure to perform mandatory actions can cause
personal injury and/or equipment damage. On the product,
this icon is represented as a white symbol on a blue dot with
a white border.
PROHIBITED! These actions are prohibited. These actions
should not be performed at any time or in any circumstances.
Performing a prohibited action can cause injury to personnel
and/or damage to equipment. On the product, this icon is
represented as a black symbol with a red circle and a red
slash.

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TABLE OF CONTENTS
INTRODUCTION ................................................................................. 4
REMOTE PLUS CONTROLLER ................................................... 6
PRECAUTIONARY GUIDELINES................................................. 6
OPERATING THE REMOTE PLUS CONTROLLER............ 10
3-PIN OFF-BOARD CHARGER/PROGRAMMING SOCKET .13
CONTROLLER COMMUNICATIONS CONNECTOR ........... 14
ACTUATOR ADJUSTMENT ......................................................... 14
SPEED ADJUSTMENT/PROFILE SELECT........................... 15
SLEEP MODE .................................................................................... 15
THERMAL ROLLBACK .................................................................. 15
FAULT CODES................................................................................... 16
CARE AND MAINTENANCE ........................................................ 17
WARRANTY ........................................................................................ 17

4 BasicOperationInstructions
Remote Plus Controller www.pridemobility.com
INTRODUCTION
WELCOMEto PrideMobility ProductsCorporation (Pride).The productyou
havepurchasedcombinesstate-of-the-artcomponents with safety, comfort, and
stylinginmind.Weareconfidentthatthedesignfeatureswillprovideyouwiththe
conveniencesyouexpectduringyourdailyactivities.Understandinghowtosafely
operateandcareforthisproductshouldbring you yearsoftroublefreeoperations
andservice.
Readand followallinstructions,warnings,andnotesinthismanualandallother
accompanying literature before attempting to operate this product for the first
time.Inaddition,yoursafetydependsuponyou,aswellasyourprovider,caretaker,
orhealthcareprofessionalinusinggoodjudgement.
Thismanualistobeusedinadditiontothepowerbaseowner’smanualthatcamewith
yourpowerchair.Ifthereisanyinformationinthismanualwhichyoudonotunderstand,
or if you require additional assistance for setup or operation, please contact your
authorizedPrideProvider.Failuretofollowtheinstructions,warnings,andnotes
inthismanualandthoselocatedonyourPrideproductcanresultinpersonal
injuryand/orproductdamageandwillvoidPride’sproductwarranty.
PURCHASER’SAGREEMENT
Byacceptingdeliveryofthisproduct,youpromisethat you will notchange,alter,
or modify this product or remove or render inoperable or unsafe any guards,
shields,orothersafetyfeaturesofthisproduct;fail,refuse,orneglecttoinstallany
retrofitkits fromtimeto timeprovided byPrideto enhanceor preserve thesafe
useofthis product.
INFORMATIONEXCHANGE
Wewant tohearyour questions,comments,and suggestions aboutthis manual.
We would also like to hear about the safety and reliability of your new Pride
product,andabouttheserviceyoureceivedfromyourauthorizedPrideProvider.
Pleasenotifyusofanychangeofaddress,sowecankeepyouapprisedofimportant
informationabout safety, newproducts, and newoptions that canincrease your
abilitytouse andenjoyyourPride product.

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NOTE: If you ever lose or misplace your product registration card or your
copy of this manual, contact us and we will be glad to send you a new one
immediately.
My authorized Pride Provider Is:
Name: _____________________________________________________
Address:____________________________________________________
PhoneNumber: ______________________________________________
PurchaseDate: _______________________________________________

6 BasicOperationInstructions
Remote Plus Controller www.pridemobility.com
REMOTEPLUS CONTROLLER
TheRemotePlusControllerisafully-programmable,modularelectroniccontroller
systemthatallowsyoutooperateyourpowerchair. It is designedtoallowtheuser
tohavecomplete controloverchairmovement andspeed.
The controller has been pre-programmed to meet a typical user’s needs. The
programis set using either apersonal computer with software providedby the
controllermanufacturer orwith ahand-held programmer, also providedby the
controllermanufacturer.
WARNING! The controller program can affect speed,
acceleration, deceleration, dynamic stability, and braking.
If it is programmed incorrectly or outside of the safe limits
as determined by your healthcare professional, it can create
a dangerous situation. Only the power chair manufacturer,
an authorized representative of the manufacturer, or a trained
service technician should program the controller.
PRECAUTIONARYGUIDELINES
Beforeoperating theRemote PlusController, please read thefollowing.These
guidelinesareprovided foryourbenefitand willaidyouin thesafeoperationof
thecontrollersystem.
!Turnoffthe power tothecontrollerwhentransferring to orfromyourpower
chair.
!Followalloftheproceduresandheedthewarningsasexplainedinyourpower
chairowner’smanual.
Failure to heed the above warnings can result in personal injury and/or
equipmentdamage.

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Electromagnetic and Radio Frequency Interference (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic
and radio frequency waves can have an adverse affect on
the performance of electrically-powered mobility vehicles.
ElectromagneticandRadioFrequencyInterferencecancomefromsourcessuchas
cellularphones,mobiletwo-wayradios(suchaswalkie-talkies),radiostations,TV
stations,amateurradio(HAM)transmitters,wirelesscomputerlinks,microwavesig-
nals,pagingtransmitters,andmedium-rangemobiletransceiversusedbyemergency
vehicles.Insomecases,thesewavescancauseunintendedmovementordamageto
thecontrolsystem.Everyelectrically-poweredmobilityvehiclehasanimmunity(or
resistance)toEMI.Thehighertheimmunitylevel,thegreatertheprotectionagainst
EMI.Thisproducthasbeentestedandhaspassedatanimmunitylevelof20V/m.
WARNING! Be aware that cell phones, two-way radios,
laptops, and other types of radio transmitters may cause
unintended movement of your electrically-powered mobility
vehicle due to EMI. Exercise caution when using any of these
items while operating your mobility vehicle and avoid coming
into close proximity of radio and TV stations.
WARNING! The addition of accessories or components to
the electrically-powered mobility vehicle can increase the
susceptibility of the vehicle to EMI. Do not modify your power
chair in any way not authorized by Pride.
WARNING! The electrically-powered mobility vehicle itself
can disturb the performance of other electrical devices
located nearby, such as alarm systems.
NOTE: For further information on EMI/RFI, go to the Resource Center on
www.pridemobility.com. If unintended motion or brake release occurs, turn
yourcontroller offassoon as itissafe to doso.Call Prideor your authorized
Pride Provider to report the incident.

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Remote Plus Controller www.pridemobility.com
Remote Plus Controller Features
Figure1providesinformationontheRemotePluscomponents and connections.
Usethis diagramto familiarize yourself with the function andlocation ofeach
componentbeforeusingtheRemotePlusController.
ThefollowingfunctionsareavailablewiththeRemotePlusController:
!JoystickControl
Thejoystick is usedto controlthedirection andspeed of thepower chair.
!ActuatorAdjustment
TheusercancontrolpositioningofpoweraccessoryactuatorswiththeRemote
Plus.
!DriveProfileSelection
Theusercanselectoneoffiveavailabledrive profiles.
!SpeedAdjustment
Theuser can increaseor decrease themaximum speed ofthe power chair.
!SleepMode
Thisfeatureisdesignedtopreservebatterycharge,andcanbedisabledthrough
programming.
!ThermalRollback
Thisisasafetyfeaturedesignedtoprevent the power chairfromoverheating
andcausingdamage to themotorsorcontroller.
NOTE: The Remote Plus can be programmed to have up to five drive
profiles or one drive profile and five speed adjustments.

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www.pridemobility.com Remote Plus Controller
Figure 1. Remote Plus Components and Connections (3-Key Shown)
Mode Button
Used to select the various
functions available with the
Remote Plus.
On/Off Button
Press to power on or off the
power chair and controller.
BACK VIEW
Speed/Profile Indicator
Series of five colored LEDs
which display the speed or
profile setting.
Battery Condition Meter
Indicates the approximate
amount of battery life using
color-coded LED bars.
Horn Button
Activates a warning horn.
Mounting Bracket Access
An alternate Remote Plus mounting option
may be available with your power chair.
Harness Connector Port
Used to connect the Remote Plus to the
power base.
Actuator Indicators
Four LEDs indicate
recline, tilt, power leg
rests, and elevating seat
actuator modes.
Joystick
A multi-functional tool used
to control speed, direction,
and actuator adjustment.
Off-board Charger/
Programming Port
Used to charge or
program the power base.

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Remote Plus Controller www.pridemobility.com
OPERATING THEREMOTE PLUSCONTROLLER
The Remote Plus Controller is used to operate your power chair and all of its
components.
TheRemotePluscontrollerconsistsof(seefigure2):
1. joystick
2. keypad
3. controllercommunicationsconnector
4. 3-pinoff-boardcharger/programmingsocket
5. powermodule
6. intermediateharnesswithchargerconnection
Joystick Control
The joystick controls the direction and speed of your power chair. When you
movethejoystick from theneutral(center) position, theelectromagneticbrakes
releaseand allow your power chairto move. The farther youpush thejoystick
fromitsneutralposition,thefasteryourpowerchairmoves.Whenyoureleasethe
joystickandallowittoreturn to the neutralposition,youengagetheelectromag-
neticbrakes.This causes yourpowerchairto decelerate andcometoa complete
stop.
Keypad
Thekeypadislocateddirectlyinfrontofthejoystick.Itcontainskeysthatyouwill
useto controlyour powerchair.See figures3 and4.
On/Off Key
Theon/offkeyturns the systemonandoff.
WARNING! Unless faced with an emergency situation, do
not use the on/off key to stop the chair. This will cause the
power chair to stop abruptly.
WARNING! Always turn the power off when you are stationary
to prevent unexpected movement.

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Figure 2. Remote Plus Controller
1
2
3
4
5
6
Figure 4. 7-Key Controller Keypad
Figure 3. 3-Key Controller Keypad

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Remote Plus Controller www.pridemobility.com
Mode Key (Speed Settings)
Themodekeycontrolsthe speed settings. TheRemotePlusspeedsettingsrange
from1to 5.Typically, theslowestspeed setting is1and thefastestspeed setting
is 5. The settings are indicated by the number of lights that are lit on the speed
settingindicator.
NOTE: The speed settings are preset at the factory. If your authorized
Pride Provider changes the order of these settings, please make note of
these changes. Contact your authorized Pride Provider for more informa-
tion.
NOTE: Profiled joysticks function differently than those without profiles.
If your power chair was programmed with more than one drive profile,
contact your authorized Pride Provider for more information regarding
operation.
Horn Key
Thehornkeyactivatesawarning horn.
Battery Condition Meter
Thebatteryconditionmeterisa10-segmentilluminateddisplaylocatedinfrontof
thejoystick.Whenthelightsareon,it indicates thatthereispowertotheRemote
Plus.Thelights alsoindicatebatterystatus, RemotePlusoperational status, and
electricalsystemstatus.
!!
!!
!Red,yellow,andgreenlightslit:Batteries charged;controllerandelectrical
systemOK.
!!
!!
!Redandyellowlightslit:Chargebatteriesifpossible;controllerandelectrical
systemOK.
!!
!!
!Red lights only lit or slow flash: Charge batteries as soon as possible;
controllerandelectricalsystemOK.
!!
!!
!Rapidflashoflights:TheRemotePlushasdetectedaproblemintheelectrical
systemandpowerchair drive operationisinhibited.Refer to “FaultCodes.”
!!
!!
!Rippleupand downoflights:Thejoystick was notin theneutralposition
whenthecontrollerwas turned on.Ifyouget“rippleupanddownof lights,”
turnoffthe controller andallowthejoystick to returntotheneutral position,
thenturnonthecontroller.

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NOTE: If you still get “ripple up and down of lights,” contact your au-
thorized Pride Provider.
NOTE: When the batteries approach a discharged state, the red lights
will begin to slowly flash, reminding you the batteries need to be charged
immediately!
Right/Left Turn Indicator Keys (For Optional Equipment)
Theright/leftturnindicatorkeystoggleeithertheleftorrightturnindicators.Press
oncetoturn on andpressagain to turnoff.Youcanalsoturnofftheselectedturn
indicatorbypressing theoppositeindicator key orthehazard key.
Light Key (For Optional Equipment)
Thelightkeyturnstheheadlights/taillightsonandoffindependentofotherindicators.
Hazard Key (For Optional Equipment)
The hazard key activates both turn indicators at the same time.You can only
cancelthisbypressingthehazard key again.
Power Accessory Indicator (For Optional Equipment)
Indicatestheselected power accessory.Thisis foroptionalaccessoriesonly.
NOTE: If your power chair is equipped with power accessories such as a
power elevating seat or power elevating leg rests, you can operate them
through the keypad and joystick. Refer to “Actuator Adjustment.”
3-PINOFF-BOARDCHARGER/
PROGRAMMINGSOCKET
You may use an off-board charger to
charge your power chair batteries
throughthe3-pinsocketlocatedonthe
frontoftheRemotePlus.Seefigure5.
If you use an off-board charger, the
charger current should not exceed 8
amps. Contact your authorized Pride
Providerformoreinformation.
Figure 5. 3-pin Off-Board Charger
Socket

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Remote Plus Controller www.pridemobility.com
ACTUATORADJUSTMENT
TheRemotePlusControllercancontrolfiveactuatorsusingthemodekeyandthe
joystick. The active actuator is indicated by an illuminated actuator LED. See
figure6.
To selectandadjust anactuator:
1. Presstheon/offkeyto power on the
controller.
2. Press the mode key twice to select
ActuatorAdjustment Mode.
3. Pushthejoysticktotherighttocycle
throughtheavailableactuators.The
actuatorindicatorswilldisplaywhich
actuatorisactivated. Seefigure6.
4. When the desired actuator is
selected,give a forward command
to the joystick to raise the actuator
or give a reverse command to the
joysticktolower theactuator.
5. Press the mode key again to return
tothe DriveMode.
WARNING! Only chargers with Neutrik NC3MX plugs should
be connected to the 3-pin off-board charger/programming
socket. See your authorized Pride Provider for more
information.
NOTE: Changes to the programming can only be made by an autho-
rized Pride Provider.
CONTROLLERCOMMUNICATIONSCONNECTOR
ThecontrollercommunicationsconnectorprovidestheRemotePluswithaconnection
tothepower module viaanintermediate harness equippedwithan onboard/off-
boardchargerconnector.
TILT (BACK AND
BASE)
ELEVATING SEAT
(BASE ONLY)
RIGHT POWER LEG REST
LEFT POWER LEG REST
RECLINE(BACKONLY)
Figure 6. Actuator Selection

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SPEEDADJUSTMENT/PROFILESELECT
To select a speed setting:
1. Pressthe on/offkey topower onthecontroller.
2. Pressthe mode key once.
3. Toincreasechairspeed,pushthejoysticktotheright.Eachtimeyoupushthe
joystick,youwillincreasethespeedsetting in thespeedsettingindicator.
4. Todecreasechairspeed, push thejoysticktotheleft.Each time youpushthe
joystick,youdecrease the speedsettingin the speedsettingindicator.
5. Onceyou selectthe desiredspeed setting,press themode keyonce tokeep
thesettingor pushthejoystickin theforwardorreverse direction.Thechair
willresumeoperation at theselectedspeed.
NOTE: Drive profiles are set by your authorized Pride Provider. Contact
your authorized Pride Provider to change a drive profile or change speed
settings.
SLEEPMODE
TheRemotePlusControllerfeaturesasleepmode.Sleepmodeisabuilt-incircuit
thatwillautomaticallyshutoffthemainpowerifthejoystickisnotmovedinany
directionforaperiodof time.Thistimefactorisprogrammed into thecontroller.
To restorepower andcontinue,push anykeyon thecontrol panel.
THERMALROLLBACK
TheRemote Plus Controller is equippedwith a thermal rollback circuitwhich
monitorsthe temperatureof the chair’smotors andcontroller.If eitherexceeds
thesafe operatingtemperature, thecontroller reducesthe outputto 50%of full
operationlevel. This reduces thechair’s speed andallows acool down period.
Oncethetemperaturereturnstoasafelevel,thechairwillresumenormaloperation.

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Remote Plus Controller www.pridemobility.com
Fault Probable Cause(s) Possible Solution
Code
1 Flash The batteries need charging. Check the battery connections. If the
There is a bad connection battery connections are good, then
to the batteries. try charging the batteries.
2 Flashes There is a bad connection on Checkthe left motorconnectionsand
the left motor. wiring harnesses.
3 Flashes The left motor has a short to Contact your authorizedPride
a battery connection. Provider.
4 Flashes There is a bad connection on Check the right motor connections
the right motor. and wiring harnesses.
5 Flashes The right motor has a short to ContactyourauthorizedPride
a battery connection. Provider.
6 Flashes The charge inhibit has been Make sure that the battery charger
activated. is not connected to the power base.
7 Flashes There is a joystick fault. Makesure the joystickis in thecenter
position; power the unit off and then
on again.
8 Flashes There is a control system fault. Check power module and joystick
module connections and wiring.
9 Flashes The park brakes have a bad Check the left and right motor
connection. connections and wiring.
10 Flashes An excessive voltage has Check the battery connections.
been applied to the control
system.
FAULTCODES
Thebatteryconditionmeterwillflashfaultcodeswhenthecontrollersystemdetects
anabnormalconditionintheelectricalsystem. Allofthebatteryconditionmeter
LEDswillflashanumberoftimesquickly,thenpause,thenflashagain.Thebattery
conditionmeterwillcontinuetoflashthefaultcodesuntiltheproblemisfixed.The
followingtableidentifiestheindividualfaultcodes.Ifyoureceiveanyofthesefault
codesorifyouexperienceanyotherproblems,contactyourauthorizedPrideProvider.

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NOTES
CAREAND MAINTENANCE
Refer to your power chair owner’s manual for proper cleaning and disposal
instructions.
WARRANTY
For two (2) years from the date of purchase, Pride will repair or replace at our
optiontotheoriginalpurchaser,freeofcharge,thecontrolleroranyofitscomponents
founduponexaminationbyan authorized representativeofPridetobedefective
inmaterialand/orworkmanship.

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NOTES

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NOTES

www.pridemobility.com
www.prideservice.com
www.quantumrehab.com
*INFMANU1773*
www.pridemobility.com www.prideservice.com www.quantumrehab.com
Pride Mobility Products Corporation
182 Susquehanna Avenue
Exeter, PA 18643-2694
USA
Pride Mobility Products Company
380 Vansickle Road Unit 350
St. Catharines, Ontario L2R 6P7
Canada
Pride Mobility Products Ltd.
Unit 106, Heyford Park Camp Road
Upper Heyford, Oxfordshire OX25 5HA
Pride Mobility Products Australia Pty.Ltd.
21 Healey Road
Dandenong, 3175
Victoria, Australia
Pride Mobility Products Italia S.r.l.
Via del Progresso - ang. Via del Lavoro
Loc. Prato della Corte
00065-Fiano Romano (RM)
Pride Mobility Products Europe B.V.
Tijnmuiden 28
1046 AL Amsterdam
The Netherlands