Provision ISR BX-380IP User manual

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Please read this instruction carefully for correct use of the product and preserve it for
reference purposes

PROVISION-ISR
BX-380IP
User Manual
720P Professional IP Box Camera
For H.264 IP Camera
All rights reserved

Cautions
Before operation, we strongly advise users to read this manual and keep it properly for
using later.
Please use the specified power supply to connect.
Avoid from in correct operation, shock vibration, heavy pressing which can cause
damage to product.
Do not use corrosive detergent to clean main body of the camera. If necessary, please
use soft dry cloth to wipe dirt; for hard contamination, use neutral detergent. Any
cleanser for high grade furniture is applicable.
Avoid aiming the camera directly towards extremely bright objects, such as, sun, as this
may damage the image sensor.
Please follow the instructions to install the camera. Do not reverse the camera, or the
reversing image will be received.
Do not operate it incase temperature, humidity and power supply are beyond the limited
stipulations.
Keep away from heat sources such as radiators, heat registers, stove., etc.
This is product instructions not quality warranty. We may reserve the rights of amending
the typographical errors, inconsistencies with the latest version, software upgrades and
product improvements, interpretation and modification. These changes will be published
in the latest version without special notification.
When this product is in use, the relevant contents of Microsoft, Apple and Google will
be involved in. The pictures and screenshots in this manual are only used to explain the
usage of our product. The ownerships of trademarks, logos and other intellectual
properties related to Microsoft, Apple and Google belong to the above-mentioned
companies.

Contents
1Introduction.................................................................................................... 1
1.1 Overview.................................................................................................. 1
1.2 Package..................................................................................................... 1
1.3 Side Panel for IP-CAM............................................................................ 1
1.4 Rear Panel Connection............................................................................. 2
2Installation...................................................................................................... 3
2.1 Wall Mounting ....................................................................................... 3
2.2 CMS and IP-Tool Installation................................................................ 3
3IE Connection................................................................................................. 4
3.1 LAN........................................................................................................ 4
3.1.1 Access through IP-Tool .............................................................. 4
3.1.2 Directly access through IE.......................................................... 6
3.2 WAN....................................................................................................... 7
4Remote Preview ............................................................................................. 8
4.1 Remote Preview..................................................................................... 8
4.2 Playback................................................................................................. 9
4.3 Snap........................................................................................................ 9
5Remote Configuration.................................................................................. 11
5.1 System Configuration .......................................................................... 11
5.1.1 Basic Information...................................................................... 11
5.1.2 Date & Time Configuration...................................................... 11
5.1.3 SD Card..................................................................................... 12
5.2 Video Configuration ............................................................................ 13
5.2.1 Camera Configuration............................................................... 13
5.2.2 Video Stream............................................................................. 13
5.2.3 Time Stamp ............................................................................... 13
5.2.4 Video Mask ............................................................................... 14
5.3 PTZ Configuration............................................................................... 14
5.3.1 Protocol..................................................................................... 14
5.3.2 Preset Configuration................................................................. 15
5.3.3 Cruise Configuration................................................................. 15
5.4 Alarm Configuration............................................................................ 16

5.4.1 Motion Detection Area ............................................................. 16
5.4.2 Motion Detection Trigger......................................................... 17
5.4.3 Motion Detection Schedule ...................................................... 18
5.4.4 Alarm Input Trigger.................................................................. 18
5.4.5 Alarm Input Schedule............................................................... 19
5.4.6 Alarm Out.................................................................................. 20
5.5 Network Configuration........................................................................ 20
5.5.1 Port............................................................................................ 20
5.5.2 Wired......................................................................................... 20
5.5.3 NET Traversal Configuration................................................... 21
5.5.4 Server Configuration................................................................. 22
5.5.5 IP Notify.................................................................................... 22
5.5.6 DDNS Configuration................................................................ 22
5.5.7 RTSP.......................................................................................... 26
5.5.8 UPNP......................................................................................... 27
5.5.9 Mail Setting............................................................................... 27
5.5.10 FTP............................................................................................ 28
5.6 Advanced Configuration...................................................................... 29
5.6.1 User Configuration ................................................................... 29
5.6.2 Onvif Configuration.................................................................. 30
5.6.3 Security Configuration.............................................................. 31
5.6.4 Configure Backup & Restore ................................................... 31
5.6.5 Reboot Device........................................................................... 32
5.6.6 Upgrade..................................................................................... 32
6Video Search ................................................................................................ 33
7Mobile Surveillance..................................................................................... 35
7.1 Network Configuration........................................................................ 35
7.2 By Phones with iPhone OS.................................................................. 36
7.3 By Phones with Android ......................................................................... 43
8IP-Tool.......................................................................................................... 46
9Q & A ........................................................................................................... 49
10 Specification................................................................................................. 51

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1Introduction
1.1 Overview
This IP-CAMERA (short for IP-CAM) is designed for high performance CCTV solutions. It
adopts state of the art video processing chips. It utilizes most advanced technologies, such as
video encoding and decoding technology, complies with the TCP/IP protocol, SoC, etc to
ensure this system more stable and reliable. This unit consists of two parts: the IP-CAM
device and central management software (short for CMS). The CMS centralizes all devices
together via internet or LAN and establishes a sound surveillance system to realize unified
management and remote operation to all devices in one network.
This product is widely used in banks, telecommunication systems, electricity power
departments, law systems, factories, storehouses, uptowns, etc. In addition, it is also an ideal
choice for surveillance sites with middle or high risks..
1.2 Package
The pictures below are only for reference. Please make the object as the standard.
IP-CAM
Quick Guide Start
CD
Terminal
Block
Mounting
Block
Screw-
driver
Screws
Accessories
Description
IP-CAMERA
The device without Lens
Quick Start Guide
The Brief instructions of the product
CD
CD-ROM with software and manual
Terminal Block
Connect power supply
Mounting Block
Fix IP-CAM device on wall or ceiling
Screwdriver
A tool to fix the screw of the back focus ring
Screws
For installation
1.3 Side Panel for IP-CAM
The pictures are only for reference; please make the object as the standard.
①Focus Adjusting:

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When it still fails to realize focusing after having confirmed the correct lens interface, the
back focus adjustment may be required. Operate the following steps: tighten the lens firstly
and then loose the fixed back focus ring; rotate the lens slowly until the video image turns to
be clear, and finally tighten and lock the back focus ring.
②Iris Lens Plug:
The Camera provides an iris lens plug in negative pattern with four square holes and the
definition of pins is shown above. The interface of DC drive auto iris adopts four pins:
Damp+, Damp-, Drive + and Drive-.
1.4 Rear Panel Connection
The connection of IP-CAM is shown below:
User can connect the PC and IP-CAMERA in accordance with above picture. Before
connecting, please connect external devices, and then connect the power.
The connection step as shown below:
Step 1: Connect IP-CAM firstly.
Step 2: Internet line connect to Internet transfer equipment or devices
Step 3: Connect power cable to a power outlet.
1
Reset key
7
SD card slot
2
Audio input port
8
Alarm output port
3
Audio output port
9
Alarm input port
4
Reserved antenna port
10
Connect to PTZ
5
Video output port
11
Network port
6
Power indicator
12
Connect to Power

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2Installation
2.1 Wall Mounting
Step 1: Rotate the lens clockwise onto the lens mount of the camera.
Step 2: Plug the wire of auto iris lens to the auto iris interface of the camera.
Step 3: Connect the power supply and video output.
Step 4: Attach the mounting block to the bracket and then install the bracket to the wall and
tighten the screws to fix it as shown below. Please make sure that the wall is strong enough to
withstand three times the weight of the camera.
Step 5: Attach the camera to the bracket with the mounting block and then tighten the screws
to fix it.
2.2 CMS and IP-Tool Installation
Find CMS software from CD and then double click “Setup.exe” file to pop up installation
wizard.
Install the software according to the prompts in the wizard. After you complete the
installation, you will see the CMS and IP-Tool icon on the desktop. Please see the user
manual of this software for more details.
If you need to install IP-Tool separately, please double click IP-Tool installation package and
install it according its wizard prompts. After you finish installing, double click IP-Tool icon to
start IP-Tool.
Mounting Block

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3IE Connection
User can connect IP-CAM through LAN or WAN. Here only take IE browser (6.0) for
example. The details are as follows.
3.1 LAN
In LAN, there are two ways to access IP-CAM：①Access through IP-Tool；②Directly Access
through IE Browser.
3.1.1 Access through IP-Tool
Step 1: Make sure the PC and IP-Cam are connected to the LAN and the IP-Tool is installed
in the PC from the CD.
Step 2: Use IP-Tool to modify the network of IP-Cam. Then, double click the icon on
the desktop to run this software as shown below:
After starting IP-Tool and clicking the IP-Cam in the list, user can check the information of
IP-Cam. If user cannot confirm which one is himself, please shut off the electricity of the
IP-Cam and then power on it. When shutting off the power, the device information will
disappear. When powering on, the device information will emerge. Well, this device is the
used device. Right click the device information and select “network setup”.

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For example, the network segment of this computer is 192.168.13.57. So, please modify the
IP address, Subnet Mask, Gateway of IP-Cam which must be in the same network segment
with the computer. After modifying, please input the user name and password and then click
“OK” button to save the setting.
Note: The default user name is: admin. The default password is: 123456.
The new IP address of this device will display as follows after modification.
Step 3: Use the IP-Tool to login the IP-Cam.
Right-click the IP address and select “browse with IE” or double click the IP address. Then
the system will pop up the IE browser to connect IP-Cam as shown below. IE browser will
auto download the Active X control. After finishing the installation of the Active X control, a
login window will pop up.

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Input User name and password and then click “OK” button to login.
Note: User also can use the modified IP address of the IP-Cam. Input the IP address in the IE
browser bar and then click “Enter” to access IP-Cam. The default user name is admin. The
default password is 123456.
3.1.2 Directly access through IE
The network service is default as shown below:
IP address: 192.168.226.201
Subnet Mask: 255.255.255.0
Gateway: 192.168.226.1
HTTP: 80
Data port: 9008
The first you used the device, you should connect the device with the above default settings.
Step 1: Manual setup the IP address of the PC, the network segment should be as same as the
default settings of IP-CAM. Right click “My Network Places” icon on the desktopselect
“Properties” as shown in the following left figure. Right click “Local Area Connection” at the
popup window, and then select “Property” as shown in the following right figure.
Select “Internet Protocol (TCP/IP)” in the “General” tabsclick “Properties”Manual input
network address information of the PC in the pop up window. Refer to the following figure:
Step 2: Open the IE Browser and input the default address of IP-CAM and confirm. Then the

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IE browser will download Active X control automatically.
Step 3: After downloading Active X control, the login dialog box will pop up as below:
Step 4: Input user name and password in the login dialog box and click “OK” button to enter
into the live interface. You can manage and setup the IP-CAM, such as change IP address etc.
3.2 WAN
Access through router or virtual server
Step1: Connecting according to above steps in LAN; Enter into System
ConfigurationNetwork configurationBasic configuration to setup the port number as
shown in the picture on the left hand.
Step 2: Enter into System ConfigurationNetwork configurationIP configuration to
change IP address as shown in the picture on the right hand.
Port Setup IP Setup
Step 3: Enter into the router’s management interface through IE browser; remap the IP
address and port of IP-CAM in the “virtual server”. The name depends on the router.
IP Remap
Step 4: Open the IE browser and input its WAN IP and http port to access.

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4Remote Preview
4.1 Remote Preview
After you log in, you will see the following window.
The descriptions of the icon on the remote preview interface:
Icon
Description
Icon
Description
Sensor alarm indicator icon
Full screen
Motion alarm indicator icon
Start/Stop record
Fix size
Playback
Actual size
Snap
Zoom in
Talk
Zoom out
Open/close audio
Right click mouse to appear a pull-down list as shown above:
Stream: Two options. You can set them in video stream chapter.
Turn off the live: Click this item will close present live preview.
Enable audio: Enable remote audio transmission.
Full screen: The live preview picture will full-screen display. Double click or click right
mouse to return to the previous interface.
Online user: Display user’s list connect to the device.
System information: Display the device information: device name, firmware version,
software build date, kernel version and hardware version.
Click PTZ extended button to unfold PTZ control panel.
The descriptions of the control panel are as follows:

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4.2 Playback
Click icon to see the following window:
After selecting the record date, the record files will be displayed in the record file list box.
User can double click a certain record file to playback or check a certain file. Then click Play
button to do playback. User can do relating operation according to some buttons in the
playback interface.
4.3 Snap
Select the picture number, and then click “Snap” icon as shown below:
Button
Description
to rotate the dome upwards；to rotate the dome downwards;
to rotate the dome towards left; to rotate the dome towards
right；to stop rotating the dome.
Drag the scroll bar to adjust rotating speed of the dome.
Focus button. Click button to have long focus and click to
have short focus so that you can adjust the image clearly.
Zoom button. Click to zoom in the image; click to zoom out
the image.
Iris button. Click to increase light of the dome; click to
decrease light of the dome.

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User can snap multiple pictures. Select the picture number from Frame pull down list box,
such as 2, and check “Title” and “Time” to show capture title and time on the snap pictures
simultaneously.
Click “Browse” to set saving path; Click “Save” to save pictures to HDD on the computer;
Click “Printer setup” to set the printer and print the snap pictures; drag the scroll bar to
view all snapped pictures.

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5Remote Configuration
Functions of remote configurations include: System Configuration, Video Configuration, PTZ
Configuration, Alarm Configuration, Network Configuration and Advanced Configuration.
You should firstly select the menu on the left, and then setup the relative parameters. When
one user configures parameters of a certain device, other users can not setup this device.
5.1 System Configuration
The “System configuration” includes three submenus: Basic Information, Date & Time and
SD card.
5.1.1 Basic Information
In the “Basic Information interface, user can setup the device name and also can check the
relative information of the server
Setting steps:
1. Clicking the "Config" icon will appear the menu list.
2. Clicking the “Basic Information "will pop up a window as shown below:
Parameter
Meaning
Software version
The software of the device
Software build date
The software build date of the device
Kernel version
The kernel version of the device
Hardware version
The hardware version of the device
Mac Address
MAC address of device
Maximum number of user
Support max 4 users to access
Device name
Name of the device.
3. Input the name of the device in the "Device name" text box.
4. Press the "Save" button to save the settings.
5.1.2 Date & Time Configuration
Setting steps:
1. Enter into "System Configuration" “Date & Time”.

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2. Select “Modify Time ", user can self-define time. Choose the right "Time Zone" according
to user’s location.
3. User can also enable DST and set DST mode and time.
4. User can setup time by select the “Synchronize with NTP Server”.
5. Press the "Save" button to save the settings.
5.1.3 SD Card
Setting steps:
1. Enter into "System Configuration" “SD Card” as shown below:
Click “Format SD card” to format SD card.
Click "Eject card" to stop writing data to SD card. Then the SD card can be ejected safely.

Note: Using of SD card function should be coordinated with motion alarm.
When alarm is triggered, the system will automatically snap picture and save
the picture into SD card.

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5.2 Video Configuration
Camera Configuration includes four submenus: Camera Configuration, Video Stream, Time
Stamp and Video Mask.
5.2.1 Camera Configuration
Setting steps:
1. Enter into "Video Configuration ""Camera" interface as shown below:
2. Adjust Brightness, Contrast, Hue and saturation of the picture.
3. Select white balance mode.
4. Sharpen, denoise, frequency, CVBS format and day-night are adjustable.
5. Enable auto iris, the image mirror and image overturn function.
6. Press the "Save" button to save the settings.
5.2.2 Video Stream
1. Enter into "Video configuration""Video Stream" to see a interface as shown below:
2. Select the resolution of the single frame image at the "Resolution" pull down list.
3. Select the quantity of video per second at the "Frame rate" pull down list.
4. Select the data stream type at the "Bit rate type" pull down list.
5. Set the video quality at the "Video quality" pull down list.
6. Choose the alarm picture size.
7. Press the "Save" button to save the settings.
5.2.3 Time Stamp
Enter into "Video configuration""Time Stamp" to display the interface as shown below:

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Here you can set date format and the position of the time stamp shown in the live image.
5.2.4 Video Mask
You can set 4 mask area at most.
Enable the mask, select color and transparent of the mask area and then drag the mouse to set
the mask area. This will take you see a gridding area. After that, click “Save” button to save
the settings. Then you will see a mask area on the live image.
5.3 PTZ Configuration
PTZ Configuration includes three submenus: Protocol, Preset and Cruise.
5.3.1 Protocol
1. Enter into "PTZ Configuration""Protocol" interface as shown below:

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2. Tick off “Enable/Disable PTZ Config”, and then reboot IE client side, the PTZ control
panel will be displayed on the live interface.
3. Select the protocol of the PTZ device at the "Protocol" pull down list.
4. Input address of the PTZ in the "Address" textbox.
5. Select baud rate of the PTZ in the "Baud rate" pull down list.
For the settings of protocol, address and baud rate please refer to the user manual of the
PTZ setting.
5.3.2 Preset Configuration
1. Enter into "PTZ Configuration""Preset" to see a interface as shown below:
2. Input the preset number and set its position by controlling PTZ control panel and then click
Add button to add preset point into the Available position list.
3. Select the preset in the pull down list of the Available position and click Go to button to
move the dome to this preset point; click Delete button to delete checked preset point.
4. After finishing setting, click Save button to save the settings
Button
Meanings
to rotate the dome upwards; to rotate the dome downwards;
to rotate the dome towards left; to rotate the dome towards right;
to stop rotating the dome.
Focus button. Click button to have long focus; click button
to have short focus.
Zoom button. Click button to zoom in the locale picture ; click
button to zoom out the locale picture.
Iris button. Click button to increase light of the dome; click
button to decrease the light of the dome.
Drag the scroll bar to adjust rotating speed of the dome.
5.3.3 Cruise Configuration
Enter into "PTZ Configuration""Cruise" to display a interface as shown below: