RADWAG PUE C32 User manual

PUE C32
WEIGHING INDICATOR
USER MANUAL
ITKU-97-07-10-17-EN
www.radwag.pl

2
OCTOBER 2017

3
CONTENTS
1. INTENDED USE............................................................................................................................................. 6
2. PRECAUTIONS ............................................................................................................................................. 6
2.1. Operation ................................................................................................................................................ 6
2.2. Battery Power Supply.............................................................................................................................. 6
3. MAINTENANCE ACTIVITIES ........................................................................................................................ 7
3.1. Cleaning ABS Components..................................................................................................................... 7
3.2. Cleaning Stainless Steel Components..................................................................................................... 7
4. WARRANTY CONDITIONS ........................................................................................................................... 8
5. DESIGN ......................................................................................................................................................... 8
5.1. Dimensions ............................................................................................................................................. 8
5.2. Connectors Arrangement ........................................................................................................................ 9
5.3. RS232 Connectors .................................................................................................................................. 9
5.4. I / O ......................................................................................................................................................... 9
5.4.1. Technical Specifications ............................................................................................................. 10
5.4.2. I/O Schematic Diagrams............................................................................................................. 10
6. UNPACKING AND INSTALLATION ............................................................................................................ 11
7. START-UP AND OPERATION..................................................................................................................... 11
7.1. Levelling................................................................................................................................................ 11
7.2. Connecting the Indicator to the Mains ................................................................................................... 11
7.3. Battery Status........................................................................................................................................ 11
8. OPERATION PANEL ................................................................................................................................... 12
9. HOME SCREEN........................................................................................................................................... 13
9.1. Top Bar ................................................................................................................................................. 14
9.2. Weighing Result Window....................................................................................................................... 14
9.3. Workspace ............................................................................................................................................ 14
9.4. Pictograms ............................................................................................................................................ 14
10. OPERATING THE MENU .......................................................................................................................... 15
10.1. Entering the Menu............................................................................................................................... 15
10.2. Menu Keys .......................................................................................................................................... 15
10.3. Entering Numeric and Text Characters and Signs............................................................................... 16
10.3.1. Numerical Box .......................................................................................................................... 16
10.3.2. Text Box ................................................................................................................................... 18
10.3.3. Diacritical Signs Table .............................................................................................................. 19
10.3.4. Special Signs Table.................................................................................................................. 20
10.4. Return to the Weighing Mode.............................................................................................................. 20
11. PROGRAM ................................................................................................................................................ 21
12. LOG IN OPERATION................................................................................................................................. 21
12.1. Log in Procedure................................................................................................................................. 21
12.2. Log out Procedure............................................................................................................................... 22
12.3. Permissions Levels ............................................................................................................................. 22
13. WEIGHING OPERATION........................................................................................................................... 22
13.1. Good Weighing Practice...................................................................................................................... 23
13.2. Zeroing Operation ............................................................................................................................... 23
13.3. Taring Operation ................................................................................................................................. 24
13.4. Dual Range Devices............................................................................................................................ 24
13.5. Weighing Unit Change ........................................................................................................................ 25
13.6. Setting MIN, MAX Thresholds ............................................................................................................. 26
13.6.1. Setting MIN, MAX Threshold Using Programmable Button....................................................... 26
13.6.2. Setting MIN, MAX Thresholds by Product Selection ................................................................. 26
13.6.3. Setting MIN, MAX Threshold Using Proximity Sensor .............................................................. 27
13.6.4. Setting MIN, MAX Threshold Using Digital Input....................................................................... 27
14. COMMUNICATION .................................................................................................................................... 27
14.1. RS232 Ports Settings.......................................................................................................................... 27
14.2. Ethernet .............................................................................................................................................. 28
14.3. Wireless Communication..................................................................................................................... 28
14.4. USB A Port.......................................................................................................................................... 29
14.5. USB B Port.......................................................................................................................................... 30
15. PERIPHERAL DEVICES............................................................................................................................ 33
15.1. Computer ............................................................................................................................................ 33
15.1.1. Computer Port .......................................................................................................................... 33
15.1.2. Address .................................................................................................................................... 33

4
15.1.3. Printout Template for Weighing ................................................................................................ 34
15.1.4. Continuous Transmission .........................................................................................................34
15.1.5. Printout Interval ........................................................................................................................ 34
15.2. Printer ................................................................................................................................................. 34
15.2.1. Printer Port ............................................................................................................................... 35
15.2.2. Code Page ............................................................................................................................... 35
15.2.3. Prefix, Suffix ............................................................................................................................. 36
15.2.4. Record of Measurement Data Onto a USB Flash Drive............................................................ 36
15.3. Barcode Scanner ................................................................................................................................ 37
15.3.1. Barcode Scanner Port .............................................................................................................. 37
15.3.2. Offset........................................................................................................................................ 37
15.3.3. Length of Code......................................................................................................................... 37
15.3.4. Prefix, Suffix ............................................................................................................................. 38
15.3.5. Field Selection.......................................................................................................................... 38
15.3.6. Filtering .................................................................................................................................... 38
15.3.7. Test .......................................................................................................................................... 39
15.4. Additional Display................................................................................................................................ 39
15.4.1. Additional Display Port ............................................................................................................. 39
15.4.2. Bottom Text Area Template...................................................................................................... 40
16. PRINTOUTS .............................................................................................................................................. 40
16.1. Print Mode: Header – GLP Printout - Footer........................................................................................ 40
16.2. Non-Standard Printouts....................................................................................................................... 42
16.2.1. Adding Non-Standard Printout.................................................................................................. 43
16.2.2. Variables List............................................................................................................................ 43
16.3. Adjustment Report .............................................................................................................................. 44
17. INPUTS / OUTPUTS .................................................................................................................................. 45
17.1. Inputs Setup........................................................................................................................................ 45
17.2. Outputs Setup ..................................................................................................................................... 45
18. DISPLAY.................................................................................................................................................... 46
18.1. Workspace .......................................................................................................................................... 47
18.1.1. Label ........................................................................................................................................ 47
18.1.2. Text Box ................................................................................................................................... 48
18.1.3. Bar Graph................................................................................................................................. 49
18.2. Keys.................................................................................................................................................... 50
18.3. Default Screen Settings....................................................................................................................... 52
19. PERMISSIONS LEVELS............................................................................................................................ 53
19.1. Anonymous Operator .......................................................................................................................... 53
19.2. Date and Time..................................................................................................................................... 53
19.3. Printouts.............................................................................................................................................. 53
19.4. Databases Edition ............................................................................................................................... 54
19.5. Select Database Record ..................................................................................................................... 54
20. UNITS ........................................................................................................................................................ 54
20.1. Units Availability .................................................................................................................................. 55
20.2. Start Unit ............................................................................................................................................. 55
20.3. Gravitational Acceleration ................................................................................................................... 55
20.4. Custom Units....................................................................................................................................... 56
21. MISCELLANEOUS PARAMETERS........................................................................................................... 56
21.1. Interface Language ............................................................................................................................. 56
21.2. 'Beep' Sound....................................................................................................................................... 56
21.3. Display Brightness .............................................................................................................................. 57
21.4. Proximity Sensors Sensitivity .............................................................................................................. 57
21.5. Date and Time..................................................................................................................................... 57
21.6. Backlight Standby Time....................................................................................................................... 58
21.7. Automatic Shutdown ........................................................................................................................... 58
21.8. Default Operator Settings.................................................................................................................... 58
22. ADJUSTMENT........................................................................................................................................... 59
22.1. External Adjustment ............................................................................................................................ 59
22.2. Operator's Adjustment......................................................................................................................... 59
22.3. Start Mass Determination.................................................................................................................... 59
22.4. Adjustment Report .............................................................................................................................. 60
23. BALANCE DATA....................................................................................................................................... 60
24. WORKING MODES - GENERAL INFORMATION ..................................................................................... 60
24.1. Running Working Mode....................................................................................................................... 60
24.2. Working Mode Accessibility................................................................................................................. 61
24.3. Working Modes Settings ..................................................................................................................... 61

5
24.3.1. Readout.................................................................................................................................... 62
24.3.2. Proximity Sensors..................................................................................................................... 62
24.3.3. Save Mode ............................................................................................................................... 63
24.3.4. Auto Threshold ......................................................................................................................... 63
24.3.5. Result Control........................................................................................................................... 64
24.3.6. Autotare.................................................................................................................................... 64
25. WORKING MODE – WEIGHING................................................................................................................ 65
25.1. Home Screen ...................................................................................................................................... 65
25.2. Local Settings...................................................................................................................................... 65
26. WORKING MODE – PARTS COUNTING .................................................................................................. 65
26.1. Home Screen ...................................................................................................................................... 66
26.2. Local Settings...................................................................................................................................... 66
26.2.1. Function of Automatic Correction of Reference Sample Mass.................................................. 66
26.2.2. Minimum Reference Sample Mass ........................................................................................... 67
26.3. Setting Reference Sample Mass by Entering Mass of a Single Part.................................................... 67
26.4. Setting Reference Sample Mass by Determining Mass of a Single Part.............................................. 68
26.5. Setting Reference Sample Mass by Acquiring Mass of a Single Part from Database.......................... 68
26.6. Entering Reference Sample Mass to Weighing Device Memory.......................................................... 69
27. WORKING MODE - PERCENT WEIGHING............................................................................................... 69
27.1. Home Screen ...................................................................................................................................... 69
27.2. Local Settings...................................................................................................................................... 70
27.3. Reference Sample Mass Determined by Weighing ............................................................................. 70
27.4. Reference Sample Mass Entered to the Weighing Device Memory..................................................... 70
27.5. Setting Reference Sample Mass by Acquiring Mass of a Single Part from Database.......................... 70
28. DATABASES............................................................................................................................................. 71
28.1. Databases Export................................................................................................................................ 71
28.2. Databases Import................................................................................................................................ 72
28.3. Adding Database Record .................................................................................................................... 72
28.4. Deleting Database Record .................................................................................................................. 72
28.5. Deleting Database Content ................................................................................................................. 73
28.6. Databases Edition ............................................................................................................................... 73
28.6.1. Operators ................................................................................................................................. 73
28.6.2. Products ................................................................................................................................... 73
28.6.3. Packaging ................................................................................................................................ 74
28.6.4. Customers................................................................................................................................ 74
28.6.5. Universal variables ................................................................................................................... 74
29. REPORTS.................................................................................................................................................. 75
29.1. Export of Reports ................................................................................................................................ 75
29.2. Deleting Weighings Report.................................................................................................................. 75
29.3. Reports Preview.................................................................................................................................. 76
29.3.1. Weighings ................................................................................................................................ 76
29.3.2. Alibi .......................................................................................................................................... 76
30. IMPORT / EXPORT.................................................................................................................................... 77
30.1. Data Export ......................................................................................................................................... 77
30.2. Data Import ......................................................................................................................................... 78
31. COMMUNICATION PROTOCOL ............................................................................................................... 78
31.1. General Information ............................................................................................................................ 78
31.2. List of Commands ............................................................................................................................... 79
31.3. Response Format................................................................................................................................ 80
31.4. Commands Overview.......................................................................................................................... 80
31.5. Manual Printout / Automatic Printout ................................................................................................... 93
32. DIAGRAMS OF CONNECTION CABLES ................................................................................................. 94
33. TECHNICAL SPECIFICATIONS................................................................................................................ 95
34. ERROR MESSAGES ................................................................................................................................. 96
35. ADDITIONAL EQUIPMENT ....................................................................................................................... 96
36. APPENDIX 01 - Communication with Barcode Scanner........................................................................ 97

6
1. INTENDED USE
PUE C32 weighing indicator is a device intended to design industrial scales
operating on the basis of load cells. The indicator features ABS plastic housing
and 5'' colour graphic display ensuring perfect readability. It is operated using
22-key membrane keypad equipped with programmable function keys.
Standard design offers two RS232 interfaces, USB type A, USB type B,
Ethernet, wireless communication, 2 proximity sensors, 4 I/O. Optionally the
indicator can be equipped with an internal battery, this allows its operation in
places where there is no access to the mains. The device cooperates with
receipt printers, barcode scanners and PC accessories (mouse, keyboard,
USB flash drive).
Caution:
The PUE C32 indicator must not be operated in hazardous areas endangered
with explosion of gases, and in dusty environments.
2. PRECAUTIONS
2.1. Operation
A. Prior the first use, carefully read this User Manual. Use the device only
as intended.
B. Place weighed loads in the centre of the weighing pan.
C. Load the weighing pan with loads of gross weight which does not exceed
maximum capacity.
D. Mind not to leave heavy loads on the weighing pan for longer periods of
time.
E. Protect the indicator against:
- considerable temperature variation,
- solar and UV radiation,
- substances causing chemical reactions.
F. The indicator is not intended to be operated in EX zones.
G. In case of defect, immediately unplug the device from the mains.
H. Indicators to be decommissioned must be decommissioned in
accordance with valid legal regulations.
2.2. Battery Power Supply
PUE C32 indicator can optionally be supplied by NiMH battery (nickel-metal
hydride) of 1800 - 2800 mAh capacity.
Do not let battery discharge in case of prolonged storage of
the device in low temperature.

7
A worn out battery can be replaced only by the
manufacturer or by the authorized service.
The equipment including accumulators does not belong to
regular household waste. The European legislation requires
electric and electronic equipment to be collected and
disposed separately from other communal waste with the
aim of being recycled. Dear user, you are obliged to
dispose of the worn out battery as regulated.
Notice:
Symbols on butteries identify harmful compounds: Pb = lead, Cd = cadmium,
Hg = mercury.
3. MAINTENANCE ACTIVITIES
In order to ensure safety in the course of cleaning, it is necessary to disconnect
the device from the mains. With this condition met, uninstall the weighing pan
and other detachable balance components.
Caution:
Cleaning the weighing pan while still installed may cause damage of the
measuring system.
3.1. Cleaning ABS Components
To clean dry surfaces and avoid smudging, use clean non-colouring cloths
made of cellulose or cotton. You can use a solution of water and detergent
(soap, dishwashing detergent, glass cleaner). Gently rub the cleaned surface
and let it dry. Repeat cleaning process if needed.
In the case of hard to remove contamination, e.g: residues of adhesive, rubber,
resin, polyurethane foam etc., you can use a special cleaning agents based on
a mixture of aliphatic hydrocarbons that do not dissolve plastics. Before using
the cleanser for all surfaces we recommend carrying out tests. Do not use
products containing abrasive substances.
3.2. Cleaning Stainless Steel Components
Avoid using cleansers containing any corrosive chemicals, e.g. bleach
(including chlorine). Do not use products containing abrasive substances.
Always remove the dirt using microfiber cloth to avoid damage of protective
coating. In case of a daily maintenance:
1. Remove the dirt using cloth dipped in warm water.
2. For best results, add a little dishwashing detergent.

8
4. WARRANTY CONDITIONS
A. RADWAG feels obliged to repair or exchange all elements that appear to
be faulty by production or by construction.
B. Defining defects of unclear origin and means of their elimination can only
be realized with assistance of manufacturer and user representatives.
C. RADWAG does not bear any responsibility for damage or losses
resulting from unauthorized or inadequate performing of production or
service processes.
D. The warranty does not cover:
•mechanical damage caused by product exploitation other than
intended, damage of thermal and chemical origin, damage caused by
lightning, overvoltage in the power network or other random event,
•inappropriate cleaning habits.
E. Loss of warranty takes place if:
•a repair is carried out outside RADWAG authorized service point,
•service claims intrusion into mechanical or electronic construction by
unauthorized people,
•the indicator does not bear company protective stickers.
F. Warranty conditions outline the warranty period for rechargeable
batteries attached to the device for 12 months.
G. For detailed warranty conditions read the warranty certificate.
H. Contact with the central authorized service: +48 48 384 88 00 ext. 106
and 107.
5. DESIGN
5.1. Dimensions
PUE C32 overall dimensions

9
5.2. Connectors Arrangement
1 – Ethernet RJ45 connector
2 – RS232 (COM1) connector
3 – USB type A connector
1 – power supply socket
2 – I/O, RS232 (COM2) connector
3 – USB type B connector
5.3. RS232 Connectors
RS232 - DB9/M connector (male), front:
Pin2 – RxD
Pin3 – TxD
Pin4 - 5VDC
Pin5 – GND
RS232 - DSUB15/F connector (female), front:
Pin8 - TxD2
Pin9 - 5VDC
Pin10 - GND
Pin13 - RxD2
5.4. I / O
Standard PUE C32 indicator is equipped with 4 semiconductor optoinsulated
inputs and 4 semiconductor optoinsulated outputs (semiconductor relays). The
signals are fed through DSUB15/F connector.

10
I/O, RS232 DSUB15/F (female) connector, front:
Pin1 – GNDWE
Pin2 - OUT1
Pin3 - OUT2
Pin4 – COMM
Pin6 - IN4
Pin7 - IN3
Pin11 - IN2
Pin12 - IN1
Pin14 - OUT4
Pin15 - OUT3
5.4.1. Technical Specifications
Inputs parameters
Inputs quantity 4
Inputs type Solid-state relay
Cable cross-section 0.14 - 0.5mm2
Maximum switching current 0.5A DC
Maximum voltage 30VDC, AC
Outputs parameters
Inputs quantity 4
Inputs type Optoinsulated
Cable cross-section 0.14 - 0.5mm2
Voltage range 5÷24VDC
5.4.2. I/O Schematic Diagrams
4 inputs 4 outputs

11
6. UNPACKING AND INSTALLATION
A. Take the indicator out of the packaging.
B. Connect the indicator to a weighing platform, next place the weighing
device on a flat and even surface. Keep it far away from any sources of
heat.
7. START-UP AND OPERATION
7.1. Levelling
To level the weighing instrument turn its feet. Keep turning the feet until the air
bubble takes central position:
7.2. Connecting the Indicator to the Mains
The weighing device can be connected to the mains only with a power supply
that comes standard with the particular model. Nominal voltage of the power
supply (specified on the power supply data plate) has to be compatible with the
mains nominal voltage.
Procedure:
•Connect the power supply to the mains. Plug it to the power supply socket
that is located on the indicator's left side.
•Press key, it is to be found on the top of the operation panel.
•Upon completed start-up the home screen is displayed automatically.
7.3. Battery Status
Optional indicator design features an internal battery by standard.
pictogram, displayed at the top of the display, either signals battery status or
informs that battery charging progress is in progress:
•pictogram displayed in a cyclic manner: battery charging.
•pictogram displayed continuously: battery charged within 75% -
100% range of permissible voltage.
•pictogram displayed continuously: battery charged within 50% - 75%
range of permissible voltage.

12
•pictogram displayed continuously: battery charged within 25% - 50%
range of permissible voltage.
•pictogram displayed continuously: battery discharged (charge status
below 25% of the permissible voltage), connect the balance/scale to the
mains in order to charge it.
•blinking pictogram: damaged battery or battery lack.
•no pictogram: balance/scale not equipped with the battery.
Caution:
Battery discharge is signalled by the following message: <Excessively
discharged battery. Balance shutdown is to occur>. Upon balance/scale
shutdown, connect it to the mains in order to charge its battery.
8. OPERATION PANEL
Keys:
Press to switch the indicator on / off.
Press to enter the main menu.
Press to log in.
Press to cancel the message.

13
Press to zero the balance/scale.
Press to tare the balance/scale.
Press to change the weighing unit.
Press to confirm the message.
Press to confirm the weighing result (PRINT).
Press to confirm the messages (ENTER).
Press to cancel the messages.
Press to change the working mode.
Programmable key assigned to a screen button.
key – press it for a longer period of time to get balance/scale info.
Programmable key assigned to a screen button.
Programmable key assigned to a screen button.
Programmable key assigned to a screen button.
Programmable key assigned to a screen button.
9. HOME SCREEN
The home screen features 4 sections: top bar, weighing result window,
workspace, pictograms.
Home screen view:

14
9.1. Top Bar
The top bar displays the following information:
Working mode name and symbol.
Weighing device name.
Symbol informing that wireless communication is on.
Symbol informing that communication with a USB flash drive is on.
Symbol informing that PC keyboard is connected.
Symbol informing that printer is connected.
Battery charge status.
Symbol informing that communication with a PC computer is on.
9.2. Weighing Result Window
Weighing result window provides all weighing related data.
9.3. Workspace
The workspace is to be found underneath the weighing result window.
The workspace comprises 4 programmable widgets. Each working mode
features default home screen widgets set. You can customize the screen. For
detailed information concerning the workspace read section 'Display'.
9.4. Pictograms
The pictograms assigned to operation panel keys are to be found underneath
the workspace.

15
You can define screen pictograms individually for each working mode. For
detailed procedure informing you how to define screen pictograms read section
'Display'.
10. OPERATING THE MENU
In order to navigate the program menu use the operation panel.
10.1. Entering the Menu
In order to enter the menu press key of the operation panel.
Background colour of the first menu item differs from the remaining ones. In
order to navigate the program menu use the keys that operate as arrow keys.
Menu view
10.2. Menu Keys
Press to enter the main menu.
Press to go to home screen.
Press to move one menu level up, or to discard entering parameter
modifications.

16
Press to move one menu level up.
Press to delete a character when editing numeric and text values .
Press to change keyboard mode when editing numeric and text values.
Press to select/change working mode.
Press to confirm/accept modifications.
Press to move one menu level up, or to discard entering parameter
modifications.
Press to select higher-level parameters group, or to edit parameter
value and change it by digit up.
Press to select parameters group that you want to operate. The first
parameter of the selected parameters group is displayed.
Press to select lower-level parameters group, or to edit parameter value
and change it by digit down.
10.3. Entering Numeric and Text Characters and Signs
Depending on a type of data entered to indicator memory the software offers
two different edit boxes:
•numerical box (for entering part mass values, tare values, etc.).
•text box (for entering printout template, universal variable value, etc.).
Button functions change depending on the edit box type.
10.3.1. Numerical Box

17
Where:
Digits mode. To change keyboard working mode press key.
Keyboard working mode options: - digits mode, - arrow keys
operation, - bottom line operation.
Press to clear box content.
Keys:
Press to enter digit 1.
Press to enter digit 2.
Press to enter digit 3.
Press to enter digit 4.
Press to enter digit 5.
Press to enter „-” (minus) sign, hold the key for a few seconds.
Press to enter digit 6.
Press to enter digit 7.
Press to enter digit 8.
Press to enter digit 9.
Press to enter digit 0. Press to enter „.” sign (dot), hold the key for a
few seconds.
Press to delete one character.
Press to exit, the box remains unmodified.
Press to confirm the modifications.
Press to change keyboard working mode.

18
10.3.2. Text Box
Where:
Capital letters mode. To change keyboard working mode press key.
Keyboard working mode options: - upper-case characters mode, -
lower-case characters mode, - digits mode, - arrow keys operation,
- bottom line operation.
Press to save project to *.lb file on USB flash drive.
Press to read project saved to *.lb file on USB flash drive.
Press to clear box content.
Press to print project using printer connected to the indicator.
Press to view list of variables that can be used in the project.

19
Keys:
Press to enter . , { } : °- .
Press to enter a b c. Press to move the cursor to the left, hold the key
for a few seconds.
Press to enter d e f. Press to move the cursor up, hold the key for a
few seconds.
Press to enter g h i. Press to move the cursor to the right, hold the key
for a few seconds.
Press to enter j k l. Press to enter„ - ” sign, hold the key for a few
seconds.
Press to enter m n o. Press to activate „ąëñ” function (diacritical
signs table).
Press to enter p q r s. Press to activate „!$&” function (special signs
table).
Press to enter t u v. Press to move the cursor down, hold the key for a
few seconds.
Press to enter w x y z. Press to activate „Caps Lock” function.
Press to enter (space) sign. Press to enter„ .”.
Press to go to the next line in the editing box.
Press to delete one character.
Press to exit, the box remains unmodified.
Press to confirm the modifications.
Press to change keyboard working mode.
10.3.3. Diacritical Signs Table
In order to activate diacritical signs table while editing text box it is necessary to
press and hold key. Diacritical signs characteristic for a particular
interface language are automatically added to the table when the given
language gets selected.

20
Diacritical signs table: Polish. Diacritical signs table: English, German, French,
Spanish.
Where:
Press to activate „Caps Lock” function.
!$& Press to switch to special signs keyboard.
10.3.4. Special Signs Table
In order to activate special signs table while editing text box it is necessary to
press and hold key.
Where:
Inactive.
ąëñ Press to switch to diacritical signs keyboard.
10.4. Return to the Weighing Mode
Introduced modifications are permanently recorded into indicator memory upon
return to the weighing operation, after carrying out saving procedure. To return
to the home screen:
•Press key repeatedly, keep pressing the key until you see the
home screen.
•Press key, the home screen is displayed immediately.
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