Rath Janus SmartView Visual User manual

SmartView Visual
Communication System
Installation & Operations Manual
Made in the USA
3 Year Warranty
ARE YOU TRAPPED?
800-527-9156
www.avire-global.com/us
800-451-1460
www.rathmicrotech.com
RP850001SV
Ver. 4
06/20
N56W24720 N. Corporate Circle Sussex, WI 53089
800-451-1460 www.rathmicrotech.com

Thank you for purchasing the SmartView Visual Communication System. We are the largest Emergency
Communication Manufacturer in North America and have been in business for over 35 years.
We take great pride in our products, service, and support. Our Emergency Products are of the highest
quality. Our experienced customer support teams are available to remotely assist with site preparation,
installation, and maintenance. It is our sincere hope that your experience with us has and will continue
to surpass your expectations.
Table of Contents
Pre-Installation Requirements . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operations and Testing . . . . . . . . . . . . . . . . . . . . . . .
Recording Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation with Ethernet Extenders . . . . . . . . . . . . .
Connections for SmartView Display and Camera . .
Installation with CE Elite PI Displays . . . . . . . . . . . .
In-Building Intercom Master Setup . . . . . . . . . . . . . .
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 3
Page 3
Page 3
Page 4
Page 4
Page 4
Page 5
Page 6
Page 6
Page 7
Page 7
Page 8
800-527-9156
www.avire-global.com/us
800-451-1460
www.rathmicrotech.com
N56W24720 N. Corporate Circle Sussex, WI 53089
800-451-1460 www.rathmicrotech.com

Pre-Installation Requirements
1. Power: 12v or 24v or Power over Ethernet (PoE or PoE+)
2. Valid internet connection or wireless data device (cellular modem with data)
3. 2100-SVC(B) SmartView Controller, 2100-SVD_ SmartView Display (or supported third party display), 2100-SVCD
or 2100-SVCF SmartView Camera
4. YES and NO buttons
5. Laptop with a network connection
1. Mount the SmartView Controller in the elevator using the provided adapter plate or mounting kit.
2. Mount the Camera in the panel or ceiling of the elevator using the provided hardware. The Camera must be no
more than 15 feet from the Controller.
3. Connect the Camera to the Controller using the provided USB cable.
4. Mount the SmartView Display in the elevator panel. The Display must be no more than 20 feet from the Controller.
Note: Reference Appendix A for Display part numbers and window thickness.
5. Connect the Display to the Controller using the provided HDMI cable.
6. Connect the Display power output of the Controller to the SmartView Display’s power input using the provided cable.
Note: The Controller power output is only compatible with the SmartView Display.
Note: If using a CE Elite Pi Display, connect to the RS485/422 connection on the Controller. Power must be
provided by a separate source.
7. Connect the button designated for “YES” to the Controller terminal labeled “YES”.
8. Connect the button designated for “NO” to the Controller terminal labeled “NO”.
Note: Use 24 AWG wire minimum and 18 AWG wire maximum.
9. Connect a CAT5E or greater cable with a valid internet connection to the RJ45/Ethernet port on the Controller.
10. Apply 12v or 24v input power to the Controller on the terminal block labeled “Input Power”.
Note: If using a PoE network switch, plug the Ethernet cable into the RJ45 port on the Controller.
Note: Make all other connections before applying power.
Installation
Page 3
2100-SVC 2100-SVCB 2100-SVD_ 2100-SVCF
2100-SVCD
See Diagrams on Pages 4-5 for Connections
Compatible Internet Browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari
Note: A laptop or computer with a network connection is required for testing.
1. Plug the provided ash drive into your laptop or computer.
2. Open the SmartView link located on the ash drive.
Note: If you have lost the provided ash drive contact RATH®.
3. Enter one of the IDs associated with your job.
Note: A new tab will open automatically.
4. In the new tab you will see the camera feed from the ID.
5. Send a message to the Display by typing into the dialog box and press Enter.
Note: YES and NO responses will be shown adjacent to the dialog box.
6. To test other IDs, close the tab or navigate back to the Rescue Services tab and enter the remaining IDs.
Operations and Testing

1. Click on the SmartView shortcut on your desktop.
2. Click Retrieve Previous Sessions and a new browser tab will open.
3. Search by the SmartView ID.
4. A list of recordings and time stamps will be shown.
Note: Times are displayed in Central Standard Time (CST).
5. Click the play icon to view the recording.
Recordings are stored for up to 7 years.
Page 4
Troubleshooting
Problem Possible Cause & Solutions
The Display is blank: • The Display will only power on when the IDs are active. Follow the
steps in the Operations and Testing section to verify.
The Software says device is ofine: • Verify that the Controller has a valid internet connection.
• Unplug and plug the Ethernet cable into the Controller.
The Software says invalid SmartView ID: • Verify that the ID was entered correctly.
Recording Retrieval
Installation with Ethernet Extenders (2100-SVE)
RATH Components
2100-SVCB
Camera
(5V, 0.5A)
2100-SVD
Display
(5V, 0.59A)
YES
Machine Room
2100-SVE
(PoE Extender Main)
NO
YES NO
SOM
D PWR PWR
USB Ethernet
RS485
HDMI
RP7700104S
(Power Supply/UPS/Battery)
Elevator Car
2100-SVE
(PoE Extender Remote)
COP
CAT 5E
Outbound
Communication
Source
Single Pair
Wire to pins 1 and 2 of the RJ45 connector.
Extends power and communication up to 1,600 feet.
CAT 5E
When powering via PoE battery backup can be done remotely.
2100-SVC
Controller (PoE Powered)
Notes:
• 2-wire from main PoE Extender to remote PoE Extender
• CAT5E from communication source to main Ethernet Extender
• CAT5E from remote Ethernet Extender to SmartView Controller
Machine Room
Elevator Car COP
SmartView Components
Single Pair
Wire to pins 1 and 2 of the RJ45 connector
Extends power and communication up to 1,600 feet
When powering via PoE battery backup can be done remotely.
CAT5E
CAT5E 2100-SVE
(PoE Extender Main)
RP7700104S
(Power Supply/UPS/ Battery)
Outbound
Communication
Source
2100-SVE
(PoE Extender Remote)
YES NO
2100-SVD
Display
(5v, 0.59A)
2100-SVCB
Camera
(5v, 0.5A)

Page 4 Page 5
Connections for SmartView Display and Camera
SmartView
Camera
YES
HDMI
Display
Power Aux
Power
USB Ethernet
TX+
TX-
COM
RX+
RX- SmartView Controller
(12v, 1A or 24v 0.5A)
YES NO
To SmartView Camera
To Network Switch
or
Ethernet Extender
To SmartView Display
To SmartView Display
NO
SmartView
Display
Wiring Example:

For initial setup, the SmartView Head-End will need to be connected to the internet.
1. Install the SmartView Controllers before setting up the Head-End (see instructions on page 3).
2. Power on the Head-End and wait for the software to load.
3. Click the SmartView icon to begin linking the Head-End Controllers.
4. On the Conguration Screen, enter each SmartView ID installed at your location.
5. Click Submit.
Note: If you see an error, re-check that a proper ID was entered.
6. The IDs will be displayed on the next page.
7. Once successfully linked, you will see a list of the devices with a view icon next to each.
Note: Wait at least 2 minutes to allow the SmartView devices to link before testing.
Note: To verify operation, click the view icon for one of the devices.
In-Building Intercom Master Setup
Page 6
1. Follow the previous installation steps, omitting steps involving the SmartView Display.
2. Mount the CE Elite PI Display in the elevator.
3. Follow the wiring schematic below for connecting the SmartView Controller with a CE Elite PI Display via the
RS485/422 connectors.
Installation with CE Elite PI Displays
SmartView
Camera
To SmartView Camera
YES
To Network Switch
or
Ethernet Extender
CE Elite PI Display
HDMI
Display
Power Aux
Power
USB Ethernet
SmartView Controller
(12v, 1A or 24v 0.5A)
YES NO
TX+
TX-
COM
RX+
RX-
NO

LAN Setup
To ensure operation if the external internet is compromised, verify the Head-End and Controllers wire back to the
same network switch or series of network switches. See wiring example below.
Machine Room
Network Switch
Elevator 6
Elevator 3
Elevator 4
Elevator 2
Elevator 1
Head End Network Switch Building
Router
Floor 1
Floor 2
Floor 3
Floor 4
Page 7
Appendix A
SmartView Controller Specications:
• Power Requirements: 12v or 24v or PoE or PoE+
• Curent Draw:
12v Active = 1A
12v Idle = 0.5A
24v Active = 0.5A
24v Idle = 0.25A
• Operating Temperature: 32°F to 158°F (0°C to 70°C)
• Dimensions: 4” H x 7” W x 1.2” D
SmartView Camera Specications (Powered by Controller):
• Power Requirements:
Active = 5v, 0.12A
Idle = 0v, 0A
• Operating Temperature: 32°F to 140°F (0°C to 60°C)
SmartView Display Specications (Powered by Controller):
• Power Requirements:
Active = 5v, 0.59A
Idle = 0v, 0A
• Operating Temperature: -4°F to 158°F (-20°C to 70°C)
• Screen Size: 5 inches
• Part Numbers:
2100-SVD (0.0625” window)
2100-SVDA (0.125” window)
2100-SVDB (0.109” window)
2100-SVDC (0.078” window)
2100-SVDE (0.118” window)

SmartView ID Location/Description
10020 Elevator 1
10021 Elevator 2
Page 8
SmartView ID Location/Description
ID Table:
Appendix B
Example ID Table: