Ricoh D5510 User manual

Operating Instructions
For safe and correct use, be sure to read the Safety Information in Read
This First before using the machine.

TABLE OF CONTENTS
Introduction......................................................................................................................................................... 7
How to Read This Manual................................................................................................................................. 8
Symbols...........................................................................................................................................................8
Disclaimer........................................................................................................................................................8
Notes...............................................................................................................................................................8
Terminology........................................................................................................................................................ 9
1. Overview
Things You Can Do with Interactive Whiteboard.......................................................................................... 11
Screen Configuration.......................................................................................................................................16
Screen Display Modes.................................................................................................................................... 18
Icons Displayed on the Interactive Whiteboard............................................................................................ 19
Operating the Screen...................................................................................................................................... 25
Inserting a USB Flash Memory Device...........................................................................................................27
2. Using a Whiteboard
Basic Operations..............................................................................................................................................29
Writing on the Screen..................................................................................................................................30
Deleting Strokes........................................................................................................................................... 35
Enlarging, Reducing, or Moving the Strokes.............................................................................................41
Cutting, Copying, or Pasting Strokes......................................................................................................... 43
Changing the Display Magnification/Moving the Display Area............................................................44
Undoing Operations....................................................................................................................................47
Operating a Page............................................................................................................................................ 48
Adding a Page.............................................................................................................................................48
Adding a Template...................................................................................................................................... 49
Deleting a page........................................................................................................................................... 51
Turning Pages...............................................................................................................................................51
Operating a File............................................................................................................................................... 53
Saving Pages................................................................................................................................................53
Saving Pages Temporarily.......................................................................................................................... 56
Importing a File............................................................................................................................................ 58
Importing a Temporarily Saved File........................................................................................................... 61
Sending Pages by E-mail............................................................................................................................ 64
Specifying Destinations............................................................................................................................... 67
1

Printing.......................................................................................................................................................... 70
Linking with a Smart Device........................................................................................................................ 72
3. Connecting Devices
Devices That Can Be Connected to the Machine..........................................................................................75
Connecting a Computer or Tablet to the Machine........................................................................................80
Connecting a Video Conferencing Device to the Machine..........................................................................82
Sharing the Whiteboard Screen in a Video Conference..........................................................................84
Using a Projector to Project a Screen............................................................................................................. 86
4. Connecting to a Video Conference
Using the RICOH UCS Function......................................................................................................................89
Installation Requirements.............................................................................................................................90
Preparing for Use.........................................................................................................................................92
Holding a Meeting...................................................................................................................................... 94
What you can do during a meeting........................................................................................................... 95
Specifying the Settings.................................................................................................................................96
5. Using the Web Page of the Machine
Things You Can Do on the Web Page.........................................................................................................101
Displaying the Top Page...........................................................................................................................101
Downloading Temporarily Saved Files........................................................................................................103
Managing Temporarily Saved Files.............................................................................................................105
Opening Administrator Settings....................................................................................................................107
6. Using the Machine to Perform Operations on a Computer Screen
IWB Remote Desktop Software Overview...................................................................................................109
Downloading IWB Remote Desktop Software............................................................................................110
Installing IWB Remote Desktop Software.................................................................................................... 111
Installing the Software to Windows Operating Systems........................................................................111
Installing the Software to Mac Operating Systems................................................................................ 112
Using IWB Remote Desktop Software......................................................................................................... 114
Starting IWB Remote Desktop Software..................................................................................................114
Using the Machine to Perform Operations on a Computer Screen...................................................... 114
Uninstalling IWB Remote Desktop Software............................................................................................... 118
Uninstalling the Software from Windows Operating Systems...............................................................118
Uninstalling the Software from Mac Operating Systems....................................................................... 118
2

7. Using a Remote Whiteboard to Share the Screen
Overview of Remote Whiteboard................................................................................................................ 119
Opening a Remote Whiteboard Session.....................................................................................................122
Opening a Remote Whiteboard Session in Compatible Mode............................................................124
Closing a Remote Whiteboard Session....................................................................................................... 126
Participating in a Remote Whiteboard Session...........................................................................................127
Participating from the Interactive Whiteboard........................................................................................128
Participating from the Web Browser........................................................................................................130
Participating from Remote Viewer............................................................................................................132
Leaving a Remote Whiteboard Session.......................................................................................................134
Checking the Remote Whiteboard Information...........................................................................................135
8. Changing the Interactive Whiteboard Settings
Changing the Detailed Settings.................................................................................................................... 137
Displaying the Desktop..................................................................................................................................139
Icons on the Desktop.................................................................................................................................139
Opening General Settings............................................................................................................................ 141
General Settings Icons.............................................................................................................................. 141
Opening Administrator Settings....................................................................................................................142
Administrator Settings................................................................................................................................143
Adjusting Touch Sensor Positions................................................................................................................. 147
Adjusting the Touch Sensor Sensitivity......................................................................................................... 148
Configuring Network Settings.......................................................................................................................149
Configuring Wireless Network Settings.......................................................................................................151
Setting the Date and Time............................................................................................................................. 153
Configuring Region and Language Settings................................................................................................154
Adding or Deleting Your Remote License.................................................................................................... 155
Adding Your Remote License....................................................................................................................155
Deleting a Remote License........................................................................................................................155
Configuring SMTP Server Settings............................................................................................................... 157
Settings for Using the Mail to Print Function............................................................................................ 158
Managing a Remote Contact List................................................................................................................. 159
Creating a Remote Contact List................................................................................................................ 159
Adding a Remote Contact List.................................................................................................................. 161
3

Exporting a Remote Contact List...............................................................................................................162
Managing an Email Address Book.............................................................................................................. 163
Creating an Email Address Book............................................................................................................. 163
Adding an Email Address Book............................................................................................................... 165
Exporting an Email Address Book............................................................................................................166
Managing a Shared Folder List....................................................................................................................167
Creating a Shared Folder List...................................................................................................................167
Importing a Shared Folder List................................................................................................................. 170
Performing a Connection Test on a Shared Folder.................................................................................171
Exporting a Shared Folder List................................................................................................................. 171
Managing a Template...................................................................................................................................172
Creating a Template File...........................................................................................................................172
Importing a Template................................................................................................................................ 174
Exporting a Template................................................................................................................................ 175
Displaying the Template when the Interactive Whiteboard Starts........................................................ 175
Collecting Logs...............................................................................................................................................177
Saving the Log to a USB Flash Memory Device..................................................................................... 178
Attaching the Log to E-mail.......................................................................................................................178
Updating Your System...................................................................................................................................180
Updating the System Using a USB Flash Memory Device.....................................................................180
Changing the System Settings.......................................................................................................................182
Changing the Security Settings.....................................................................................................................187
Changing User Authentication Settings........................................................................................................189
Changing the Print Settings........................................................................................................................... 190
Changing the Video Conference Settings....................................................................................................192
Managing Devices Connected via Bluetooth..............................................................................................193
Adding a device........................................................................................................................................193
Deleting a device.......................................................................................................................................193
Managing the Device Settings......................................................................................................................194
Performing a Configuration Settings Backup.......................................................................................... 195
Restoring Configuration Settings.............................................................................................................. 196
Synchronizing Settings on Multiple Whiteboards.................................................................................. 197
Restoring the Factory Default Settings..........................................................................................................200
4

9. Troubleshooting
If a Message is Displayed during Operation..............................................................................................201
If an Error Message is Displayed during Startup....................................................................................201
Message Related to Sensor Adjustment.................................................................................................. 202
Error Messages Related to Drawing/Editing/Erasing Strokes............................................................. 202
Error Messages Related to Remote Whiteboard....................................................................................203
Error Messages Related to PDF File Importing/Saving......................................................................... 205
Error Messages Related to Temporarily Saved Files..............................................................................214
Error Messages Related to the RICOH UCS Function............................................................................214
Error Messages Related to the Authentication Function Using RICOH Streamline NX....................... 217
Error Messages Related to the System.................................................................................................... 219
Error Messages Related to Configuration Settings.................................................................................220
Error Messages Related to Web Page.................................................................................................... 225
Other Error Messages...............................................................................................................................226
Error Massages Related to IWB Remote Desktop Software..................................................................228
When You Cannot Use the Interactive Whiteboard As You Want........................................................... 230
When Turning the System On/Off.......................................................................................................... 230
When Using the Interactive Pen............................................................................................................... 231
When Displaying an Image..................................................................................................................... 232
When Playing Sound from the Speaker.................................................................................................. 233
When Using the System as a Whiteboard.............................................................................................. 233
When Using the System as a Monitor..................................................................................................... 237
While Using Remote Whiteboard............................................................................................................238
When Using a USB Flash Memory Device............................................................................................. 238
When Accessing the Web Page.............................................................................................................. 238
When Printing............................................................................................................................................ 240
When Exporting or Importing Registration Data.................................................................................... 240
When Synchronizing Device Settings......................................................................................................242
10. Appendix
Managing the Machine with RICOH Streamline NX................................................................................. 245
Preparing for Use...................................................................................................................................... 245
Logging in.................................................................................................................................................. 246
Logging out................................................................................................................................................ 247
5

Using the Crestron Function.......................................................................................................................... 248
Using Remote Viewer.................................................................................................................................... 249
Installing Remote Viewer on a Computer................................................................................................250
Uninstalling Remote Viewer from the Computer..................................................................................... 250
Changing the Display Magnification of Remote Viewer........................................................................251
Configuring the Remote Viewer Settings................................................................................................. 251
Creating a Remote Contact List................................................................................................................ 252
Using the Application Linking Function........................................................................................................ 254
Maintenance..................................................................................................................................................255
Replacing the Pen Nib of the Interactive Pen for RICOH Interactive Whiteboard D5510.................255
Replacing the Pen Bottom of the Interactive Pen for RICOH Interactive Whiteboard D5510............256
Cleaning the Display.................................................................................................................................257
Disabling an Unnecessary Speaker.............................................................................................................259
Adjusting the Display.....................................................................................................................................260
Adjusting the Image Quality of the Display.............................................................................................260
Adjusting the sound settings......................................................................................................................261
Adjusting the Position or Size of a Subwindow...................................................................................... 262
Changing the Menu Settings.................................................................................................................... 264
List of Video Input Signals Supported by the Machine...............................................................................266
Specifications................................................................................................................................................. 272
RICOH Interactive Whiteboard D5510..................................................................................................272
RICOH Interactive Whiteboard D6500..................................................................................................275
RICOH Interactive Whiteboard D8400..................................................................................................280
Trademarks.....................................................................................................................................................284
About Added or Changed Features.............................................................................................................286
6

Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
7

How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates points to pay attention to when using the software. Be sure to read these explanations.
Indicates supplementary information that you may find helpful, but not essential to completing a task.
[ ]
Indicates the names of screens, menus, settings, and buttons.
Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
Notes
Contents of this manual are subject to change without prior notice.
Some illustrations or explanations in this guide may differ from your product due to improvement or
change in the product.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
Two kinds of size notation are employed in this manual.
8

Terminology
This section explains the terms used in this manual.
Captured page
A page captured to the machine.
Interactive Pen
An electronic pen that requires a battery to operate, and is used to draw strokes on the whiteboard
and operate the machine. All features of the whiteboard can be used when interactive pen is used.
You cannot enter strokes with multiple interactive pens simultaneously.
Stroke
A line can be drawn with the touch pen, interactive pen, or your fingers. A stroke starts when you
start drawing and ends when the tip of the interactive pen, touch pen, your fingers, or the mouse is
moved away from the surface of the screen.
Touch pen
A pen that is used to draw strokes on the whiteboard and operate the machine. Some features of
the whiteboard cannot be used when the touch pen is used.
9

10

1. Overview
This chapter provides an overview of the whiteboard function of RICOH Interactive Whiteboard
products. It also explains how to view the screen.
Things You Can Do with Interactive
Whiteboard
You can use the Interactive Whiteboard in a variety of ways to fit your needs.
Use a Whiteboard
This chapter provides an overview of the
whiteboard function of Interactive Whiteboard
products. It also explains how to view the screen.
In addition to drawing freehand lines, you also can
convert freehand-written characters to text data,
correct or align freehand-drawn circles and lines,
and enter stamps and figures by selecting them from
the list.
See page 30 "Writing on the Screen".
DHG565
Operate pages
You can add or delete pages. You can switch
between pages to write, draw, or edit text and
figures. You also can change the display
magnification of the displayed page.
See page 48 "Operating a Page".
DAB002
Save pages
You can combine all the pages within a single PDF
file. This file can be saved to a USB flash memory
device or sent by e-mail. You also can temporarily
save the page you are currently using on the solid-
state drive of the machine.
See page 53 "Saving Pages".
See page 64 "Sending Pages by E-mail".
See page 56 "Saving Pages Temporarily".
DAB003
11

Print pages
You can print the currently displayed page or all
pages.
See page 70 "Printing".
DAB034
Import a file and write text or draw figures
You can import and display a PDF or PowerPoint file
on the screen, and write text or draw figures on the
displayed file.
See page 58.
DAB004
Display the screen of a computer and write text or
draw figures
You can display an image from a computer, tablet,
or document camera. You can also write text or
draw figures on the image that is displayed.
See page 80 "Connecting a Computer or Tablet
to the Machine".
DAB005
Use Video/Audio devices
You can display an image from a video
conferencing device or share the screen image of
the machine with other devices at remote locations
(RICOH UCS screen sharing). You also can use a
projector to project the screen of the machine.
See page 82 "Connecting a Video Conferencing
Device to the Machine".
See page 84 "Sharing the Whiteboard Screen in
a Video Conference".
See page 86 "Using a Projector to Project a
Screen".
DEC015
1. Overview
12

Connect to a video conference
You can use RICOH UCS-based video conferencing
to hold a meeting by connecting an external USB
camera, microphone, and speaker to the machine.
See page 89 "Connecting to a Video
Conference".
DSQ001
Share a screen with other devices via remote
whiteboard
You can share a screen with multiple devices
connected via a network. You can also perform
operations on the shared screen.
See page 119 "Using a Remote Whiteboard to
Share the Screen".
See RICOH Interactive Whiteboard Client Start
Guide.
View the screen of a remote whiteboard session
You can view the screen of a remote whiteboard
session.
See page 130 "Participating from the Web
Browser".
See page 132 "Participating from Remote Viewer".
Upload image files and PDF files to the machine
Photos taken with a smart device, stored image files,
or PDF files can be uploaded to the machine.
See RICOH Interactive Whiteboard Client Start
Guide.
DAB006
Things You Can Do with Interactive Whiteboard
13

Display the screen of a computer connected via a
network
You can use IWB Remote Desktop Software to
display the screen of a computer connected via a
network. You can also operate the computer from
the machine.
See page 114 "Using IWB Remote Desktop
Software".
DAB009
Link with a smart device to display or save files
By scanning the QR code that is displayed on the
machine by a smart device, you can display the files
shown on a smart device on the machine or save the
pages displayed on the machine in the smart device.
See page 72 "Linking with a Smart Device".
DQN012
Manage the machine with RICOH Streamline NX
You can use the RICOH Streamline NX-based
integrated management system to manage the
machine by using an IC card- or keyboard input-
based authentication function.
See page 245 "Managing the Machine with
RICOH Streamline NX".
DSQ002
Control IWB from Crestron system
As a Crestron supported device, you can connect
and control the machine from Crestron system.
See page 248 "Using the Crestron Function".
DMT204
1. Overview
14

• Before using this machine, configure the time, date, network, and other settings. For details about
these settings, see Opening Administrator Settings.
Things You Can Do with Interactive Whiteboard
15

Screen Configuration
53
1
2
DTW451
4
1. Information display area
This area displays the following information:
• Date and time
This area displays the current date and time.
The date and time can be changed in Administrator Settings. For details about how to change the date
and time, see page 153 "Setting the Date and Time".
• Host name
Indicates the host name of this machine. If no host name is specified, this area is blank. The host name is
displayed only when information about this machine is registered in a reverse record on the DNS server.
• IP address
Indicates the IP address of this machine.
• Passcode
Indicates the passcode. The passcode is used to join in a remote whiteboard session. In the administrator
settings, you can choose whether to manually enter or automatically set the passcode when the machine
starts up. For details about changing the settings, see page 187 "Changing the Security Settings".
The host name, IP address, and passcode can be shown or hidden by pressing , the Information display
icon. The information is automatically hidden one minute after it is displayed by selecting this icon. To continue
displaying the information, change the security settings in Administrator Settings. For details about how to
change the settings, see page 187 "Changing the Security Settings".
2. Main operation panel
The icons in this area are used to draw a stroke and perform various other operations on the screen. For
details about the icons displayed, see page 19 "Icons Displayed on the Interactive Whiteboard".
The main operation panel can be shown or hidden by pressing / , the Show and Hide icons.
1. Overview
16

3. Page operation panel
The icons and thumbnails in this area are used to switch and edit pages. For details about the icons displayed,
see page 19 "Icons Displayed on the Interactive Whiteboard".
While an externally input image is displayed, the Page operation panel will disappear automatically if no
operations are performed for 10 seconds.
The page operation panel can be shown or hidden by pressing / , the Show and Hide icons.
4. Floating toolbar
The floating toolbar is displayed only when the RICOH UCS function is enabled. For details about the RICOH
UCS function, see page 89 "Using the RICOH UCS Function".
You can change the position of the floating toolbar.
The floating toolbar contains the following icons:
Icon Description
Standby
Changes the machine to the standby mode.
• page 18 "Screen Display Modes"
RICOH UCS
Switches to RICOH UCS mode.
• page 89 "Using the RICOH UCS Function"
Whiteboard
Switches the screen to whiteboard mode.
• page 18 "Screen Display Modes"
5. Move the main operation panel icon
Moves the main operation panel to the opposite side. The IP address, passcode, and date and time also move
together with the panel.
By default, this icon is located on the bottom-left corner of the screen. When the main operation panel is
moved to the left, the icon moves to the bottom-right corner of the screen.
Screen Configuration
17

Screen Display Modes
You can switch the screen display mode only when the RICOH UCS function is enabled. For details
about the RICOH UCS function, see page 89 "Using the RICOH UCS Function".
The following two different screen display modes are available:
Display Mode Description Selection Method
Whiteboard Mode Displays the whiteboard
screen.
Touch , the Whiteboard icon, on the floating
toolbar when you are in RICOH UCS mode.
RICOH UCS Mode Displays the RICOH UCS
screen
Touch , the RICOH UCS icon, on the floating
toolbar when you are in whiteboard mode.
Toggling between display modes during a meeting
You can switch to whiteboard mode anytime while you are connected to a meeting in RICOH UCS
mode. The connection to the meeting is maintained even after you switch to whiteboard mode.
• When the RICOH UCS function is used for a meeting, a mark indicating a meeting is in progress
appears on the icon for the mode that is displayed.
1. Overview
18