Ricoh D5510 User manual

Operating Instructions
For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.

TABLE OF CONTENTS
Introduction......................................................................................................................................................... 6
How to Read This Manual................................................................................................................................. 7
Symbols...........................................................................................................................................................7
Disclaimer........................................................................................................................................................7
Notes...............................................................................................................................................................7
Names of Major Options...................................................................................................................................8
Terminology........................................................................................................................................................ 9
1. Machine Overview
Things You Can Do with This Machine...........................................................................................................11
Use a Whiteboard Viewing the Screen..........................................................................................................15
Icons Displayed on the Machine.................................................................................................................... 17
Operating the Screen...................................................................................................................................... 23
Inserting a USB Flash Memory Device...........................................................................................................25
2. Using a Whiteboard
Basic Operations..............................................................................................................................................27
Writing on the Screen..................................................................................................................................27
Deleting Strokes........................................................................................................................................... 32
Enlarging, Reducing, or Moving the Strokes.............................................................................................36
Cutting, Copying, or Pasting Strokes......................................................................................................... 38
Changing the Display Magnification / Moving the Display Area..........................................................40
Undoing Operations....................................................................................................................................43
Using Markers..............................................................................................................................................44
Operating a Page............................................................................................................................................ 46
Adding a Page.............................................................................................................................................46
Deleting a page........................................................................................................................................... 47
Turning Pages...............................................................................................................................................48
Operating a File............................................................................................................................................... 49
Saving Pages................................................................................................................................................49
Saving Pages Temporarily.......................................................................................................................... 52
Importing a File............................................................................................................................................ 53
Importing a Temporarily Saved File........................................................................................................... 56
Sending Pages by E-mail............................................................................................................................ 59
Specifying Destinations............................................................................................................................... 62
1

Printing.......................................................................................................................................................... 65
Linking with RICOH e-Sharing Box............................................................................................................ 67
3. Connecting Devices
Devices That Can Be Connected to the Machine..........................................................................................69
Connecting a Computer or Tablet to the Machine........................................................................................74
Connecting a Video Conferencing Device to the Machine..........................................................................76
Sharing the Whiteboard Screen in a Video Conference..........................................................................78
Using a Projector to Project a Screen............................................................................................................. 80
4. Using the Web Page of the Machine
Things You Can Do on the Web Page........................................................................................................... 83
Displaying the Top Page............................................................................................................................. 83
Downloading Temporarily Saved Files.......................................................................................................... 85
Managing Temporarily Saved Files............................................................................................................... 87
Opening Administrator Settings...................................................................................................................... 89
5. Using the Machine to Perform Operations on a Computer Screen
IWB Remote Desktop Software Overview.....................................................................................................91
Downloading IWB Remote Desktop Software.............................................................................................. 92
Installing IWB Remote Desktop Software.......................................................................................................93
Uninstalling IWB Remote Desktop Software..................................................................................................95
Using IWB Remote Desktop Software to Perform Operations on a Computer Screen..............................96
6. Using a Remote Whiteboard to Share the Screen
Overview of Remote Whiteboard...................................................................................................................99
Opening a Remote Whiteboard Session.....................................................................................................101
Opening a Remote Whiteboard Session in Compatible Mode............................................................103
Closing a Remote Whiteboard Session....................................................................................................... 105
Participating in a Remote Whiteboard Session...........................................................................................106
Participating from the Machine................................................................................................................ 106
Participating from the Web Browser........................................................................................................109
Participating from Remote Viewer............................................................................................................110
Leaving a Remote Whiteboard Session.......................................................................................................113
Checking the Remote Whiteboard Status....................................................................................................114
7. Changing the Machine Settings
Changing the Detailed Settings.................................................................................................................... 117
2

Displaying the Desktop..................................................................................................................................118
Icons on the Desktop.................................................................................................................................118
Opening General Settings............................................................................................................................ 119
General Settings Icons.............................................................................................................................. 119
Opening Administrator Settings....................................................................................................................120
Administrator Settings................................................................................................................................121
Adjusting Touch Sensor Positions................................................................................................................. 125
Adjusting the Touch Sensor Sensitivity......................................................................................................... 126
Configuring Network Settings.......................................................................................................................127
Configuring Wireless Network Settings.......................................................................................................129
Setting the Date and Time............................................................................................................................. 131
Configuring Region and Language Settings................................................................................................132
Adding or Deleting Your Remote License.................................................................................................... 133
Adding Your Remote License....................................................................................................................133
Deleting a Remote License........................................................................................................................134
Configuring SMTP Server Settings............................................................................................................... 135
Settings for Using the Mail to Print Function............................................................................................ 135
Managing a Remote Contact List................................................................................................................. 137
Creating a Remote Contact List................................................................................................................ 137
Adding a Remote Contact List.................................................................................................................. 139
Exporting a Remote Contact List...............................................................................................................140
Managing an Email Address Book.............................................................................................................. 141
Creating an Email Address Book............................................................................................................. 141
Adding an Email Address Book............................................................................................................... 143
Exporting an Email Address Book............................................................................................................144
Managing a Shared Folder List....................................................................................................................145
Creating a Shared Folder List...................................................................................................................145
Importing a Shared Folder List................................................................................................................. 148
Exporting a Shared Folder List................................................................................................................. 149
Collecting Logs...............................................................................................................................................150
Saving the Log to a USB Flash Memory Device..................................................................................... 150
Attaching the Log to E-mail.......................................................................................................................151
Updating Your System...................................................................................................................................152
3

Updating the System Using a USB Flash Memory Device.....................................................................152
Changing the System Settings.......................................................................................................................154
Changing the Security Settings.....................................................................................................................158
Changing the Print Settings........................................................................................................................... 160
Managing the Device Settings......................................................................................................................161
Performing a Configuration Settings Backup.......................................................................................... 162
Restoring Configuration Settings.............................................................................................................. 163
Synchronizing Settings on Multiple Whiteboards.................................................................................. 163
Restoring the Factory Default Settings..........................................................................................................165
8. Troubleshooting
If a Message is Displayed during Operation..............................................................................................167
If an Error Message is Displayed during Startup....................................................................................167
Message Related to Sensor Adjustment.................................................................................................. 168
Error Messages Related to Drawing/Editing/Erasing Strokes............................................................. 168
Error Messages Related to Whiteboard Sharing................................................................................... 169
Error Messages Related to PDF File Importing/Saving......................................................................... 170
Error Messages Related to Temporarily Saved Files..............................................................................179
Error Messages Related to the System.................................................................................................... 179
Error Messages Related to Configuration Settings.................................................................................180
Error Messages Related to Web Page.................................................................................................... 183
Other Error Messages...............................................................................................................................183
Error Massages Related to IWB Remote Desktop Software..................................................................185
When You Cannot Use the Machine As You Want....................................................................................187
When Turning the System On/Off.......................................................................................................... 187
When Using the Interactive Pen............................................................................................................... 188
When Displaying an Image..................................................................................................................... 189
When Using the System as a Whiteboard.............................................................................................. 190
When Using the System as a Monitor..................................................................................................... 193
While Using Remote Whiteboard............................................................................................................194
When Using a USB Flash Memory Device............................................................................................. 194
When Accessing the Web Page.............................................................................................................. 194
When Printing............................................................................................................................................ 196
When Exporting or Importing Registration Data.................................................................................... 196
4

When Synchronizing Device Settings......................................................................................................198
9. Appendix
Using the Crestron Function.......................................................................................................................... 201
Using Remote Viewer.................................................................................................................................... 202
Installing Remote Viewer on a Computer................................................................................................202
Uninstalling Remote Viewer from the Computer..................................................................................... 203
Changing the Display Magnification of Remote Viewer........................................................................203
Configuring the Remote Viewer Settings................................................................................................. 204
Creating a Remote Contact List................................................................................................................ 205
Maintenance..................................................................................................................................................207
Replacing the Pen Nib.............................................................................................................................. 207
Replacing the Pen Bottom.........................................................................................................................208
Cleaning the Display.................................................................................................................................209
Adjusting the Display.....................................................................................................................................211
Adjusting the Image Quality of the Display.............................................................................................211
Adjusting the sound settings......................................................................................................................212
Adjusting the Position or Size of a Subwindow...................................................................................... 213
Changing the Menu Settings.................................................................................................................... 215
List of Video Input Signals Supported by the Machine...............................................................................217
Specifications................................................................................................................................................. 223
Trademarks.....................................................................................................................................................228
About Added or Changed Features.............................................................................................................229
5

Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
6

How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates points to pay attention to when using the machine.
Indicates supplementary explanations of the machine’s functions, and instructions on resolving user
errors.
[ ]
Indicates the names of keys on the machine's display or control panels.
Indicates instructions in book form.
Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
Notes
Contents of this manual are subject to change without prior notice.
Some illustrations in this manual might be slightly different from the machine.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
Two kinds of size notation are employed in this manual.
7

Names of Major Options
This section shows the names of major options and how they are referred to as in the manual.
Option names Names used in this manual
RICOH Interactive Whiteboard Controller Type 1
*1
Controller
RICOH Interactive Whiteboard Pen Type 1
RICOH Interactive Whiteboard Pen Type 2
Interactive Pen
RICOH Interactive Whiteboard Pen Sensor Kit
Type 2
Pen Sensor Kit
RICOH Interactive Whiteboard Remote License
Type 1
Remote License
RICOH Interactive Whiteboard Stand Type 2
RICOH Interactive Whiteboard Stand Type 3
Stand
Interactive Whiteboard Remote Viewer Type 1 Remote Viewer
RICOH Interactive Whiteboard Client for iPad RICOH IWB App
*1 This manual explains about RICOH Interactive Whiteboard D6500 installed with RICOH Interactive
Whiteboard Controller Type 1.
8

Terminology
This section explains the terms used in this manual.
Captured page
A page captured to the machine.
Interactive Pen
Interactive Pen requires a battery to use and is used to draw and erase characters and figures.
Stroke
A line can be drawn with the Interactive Pen, Touch Pen, or your fingers. A stroke starts when you
start drawing and ends when the tip of the Interactive Pen, Touch Pen or your finger is moved away
from the surface of the screen.
Touch pen
A pen that is provided with RICOH Interactive Whiteboard D6500. This pen does not require a
battery.
9

10

1. Machine Overview
This chapter provides an overview of RICOH Interactive Whiteboard D5510 and RICOH Interactive
Whiteboard D6500. It also explains how to view the screen.
This manual explains about RICOH Interactive Whiteboard D6500 installed with the optional controller.
Things You Can Do with This Machine
You can use the machine in a variety of ways to fit your needs.
Use a Whiteboard
You can write text or draw figures on a Whiteboard
using the Interactive Pen dedicated for this machine.
(You can also use Touch Pen or your fingers to write
on RICOH Interactive Whiteboard D6500).
In addition to drawing freehand lines, you also can
convert freehand-written characters to text data,
correct or align freehand-drawn circles and lines,
and enter stamps and figures by selecting them from
the list.
See page 27 "Writing on the Screen".
DHG565
Operate pages
You can add or delete pages. You can switch
between pages to write, draw, or edit text and
figures. You also can change the display
magnification of the displayed page.
See page 46 "Operating a Page".
DAB002
Save pages
You can combine all the pages within a single PDF
file. This file can be saved to a USB flash memory
device or sent by e-mail. You also can temporarily
save the page you are currently using on the solid-
state drive of the machine.
See page 49 "Saving Pages".
See page 59 "Sending Pages by E-mail".
See page 52 "Saving Pages Temporarily".
DAB003
11

Print pages
You can print the currently displayed page or all
pages.
See page 65 "Printing".
DAB034
Import a file and write text or draw figures
You can import and display a PDF or PowerPoint file
on the screen, and write text or draw figures on the
displayed file.
See page 53 "Importing a File".
DAB004
Display the screen of a computer and write text or
draw figures
You can display an image from a computer, tablet,
or document camera. You can also write text or
draw figures on the image that is displayed.
See page 74 "Connecting a Computer or Tablet
to the Machine".
DAB005
Use a video conferencing device or projector
You can display an image from a video
conferencing device or share the screen image of
the machine with other devices at remote locations
(RICOH UCS screen sharing). You also can use a
projector to project the screen of the machine.
See page 76 "Connecting a Video Conferencing
Device to the Machine".
See page 78 "Sharing the Whiteboard Screen in
a Video Conference".
See page 80 "Using a Projector to Project a
Screen".
DEC015
1. Machine Overview
12

Share a screen with other devices via remote
whiteboard
You can share a screen with multiple devices
connected via a network. You can also perform
operations on the shared screen.
See page 99 "Using a Remote Whiteboard to
Share the Screen".
See RICOH Interactive Whiteboard Client Start
Guide.
View the screen of a remote whiteboard session
You can view the screen of a remote whiteboard
session.
See page 109 "Participating from the Web
Browser".
See page 110 "Participating from Remote Viewer".
DAB006
Display the screen of a computer connected via a
network
You can use IWB Remote Desktop Software to
display the screen of a computer connected via a
network. You can also operate the computer from
the machine.
See page 96 "Using IWB Remote Desktop
Software to Perform Operations on a Computer
Screen".
DAB009
Link with RICOH e-Sharing Box to display or save
files
You can import files saved to RICOH e-Sharing Box
and display them on this machine. To display and
view files, display the connecting code on the
machine, and then use a smart device to scan the
code. You can also save pages displayed on this
machine to RICOH e-Sharing Box.
See page 67 "Linking with RICOH e-Sharing
Box".
DEC012
Things You Can Do with This Machine
13

Control IWB from Crestron system
As a Crestron supported device, you can connect
and control the machine from Crestron system.
See page 201 "Using the Crestron Function".
DMT204
• Before using this machine, configure the time, date, network, and other settings. For details about
these settings, see Opening Administrator Settings.
1. Machine Overview
14

Use a Whiteboard Viewing the Screen
43
1
2
DHG013
1. Information display area
This area displays the following information:
• Date and time
This area displays the current date and time.
The date and time can be changed in Administrator Settings. For details about how to change the date
and time, see page 131 "Setting the Date and Time".
• Host name
Indicates the host name of this machine. If no host name is specified, this area is blank. The host name is
displayed only when information about this machine is registered in a reverse record on the DNS server.
• IP address
Indicates the IP address of this machine.
• Passcode
Indicates the passcode. The passcode is used to join in a remote whiteboard session. In the administrator
settings, you can choose whether to manually enter or automatically set the passcode when the machine
starts up. For details about changing the settings, see page 158 "Changing the Security Settings".
The host name, IP address, and passcode can be shown or hidden by pressing , the Information display
icon. The information is automatically hidden one minute after it is displayed by selecting this icon. To continue
displaying the information, change the security settings in Administrator Settings. For details about how to
change the settings, see page 158 "Changing the Security Settings".
2. Main operation panel
The icons in this area are used to draw a stroke and perform various other operations on the screen. For
details about the icons displayed, see page 17 "Icons Displayed on the Machine".
The main operation panel can be shown or hidden by pressing / , the Show and Hide icons.
Use a Whiteboard Viewing the Screen
15

3. Page operation panel
The icons and thumbnails in this area are used to switch and edit pages. For details about the icons displayed,
see page 17 "Icons Displayed on the Machine".
While an externally input image is being displayed, the Page operation panel will disappear automatically if
no operations are performed for 10 seconds.
The page operation panel can be shown or hidden by pressing / , the Show and Hide icons.
4. Move main operation panel icon
Moves the main operation panel to the opposite side. The IP address, passcode, and date and time also move
together with the panel.
By default, this icon is located on the bottom-left corner of the screen. When the main operation panel is
moved to the left, the icon moves to the bottom-right corner of the screen.
1. Machine Overview
16

Icons Displayed on the Machine
Main operation panel
Icon Description Reference
Share
• Used to host a remote whiteboard
session.
• Used to participate in the hosted
remote whiteboard session.
• The number of antenna bars that are
displayed when connecting from a
remote whiteboard may change
depending on the communication
status of the network.
• Used to share the whiteboard screen in
a video conference. (RICOH UCS
screen sharing)
See page 101 "Opening a
Remote Whiteboard Session".
See page 106 "Participating in
a Remote Whiteboard Session".
See page 114 "Checking the
Remote Whiteboard Status".
See page 78 "Sharing the
Whiteboard Screen in a Video
Conference".
Pen
Handwritten Entry
Mode
• Used to draw strokes, text, or figures,
or enter a stamp.
• This icon appears when handwritten
entry mode is selected from the pen
submenu.
• Used to change the colors and
thickness of the drawing.
• Used to display a grid on the screen.
• The color of the icon changes
according to the selected color. Also,
the line width of the icon changes
according to the selected line width.
See page 27 "Writing on the
Screen".
See page 30 "Writing in
handwritten entry mode"
Icons Displayed on the Machine
17

Icon Description Reference
Fair Copy Entry
Mode
• This icon appears when fair copy entry
mode is selected from the pen
submenu.
• Used to write handwritten text and
have the text recognized and
converted to text data.
• The color of the icon changes
according to the selected color.
See page 27 "Writing on the
Screen".
See page 30 "Writing in fair
copy entry mode"
Line Entry Mode
• This icon appears when line entry
mode is selected from the pen
submenu.
• Used to draw lines, dotted lines, and
arrows.
• The color of the icon changes
according to the selected color. Also,
the shape of the icon changes
according to the selected line type.
See page 27 "Writing on the
Screen".
See page 31 "Writing in line
entry mode".
Stamp Entry Mode
• This icon appears when stamp entry
mode is selected from the pen
submenu.
• Used to select and enter a stamp.
• The color of the icon changes
according to the selected color. Also,
the shape of the selected stamp is
displayed. If the entered text is too
long, an icon similar to the following
appears:
See page 27 "Writing on the
Screen".
See page 31 "Writing in
stamp entry mode".
1. Machine Overview
18