Ricoh D5500 User manual

Operating Instructions
For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.

TABLE OF CONTENTS
Introduction.........................................................................................................................................................6
How to Read This Manual.................................................................................................................................7
Symbols...........................................................................................................................................................7
Disclaimer........................................................................................................................................................7
Notes...............................................................................................................................................................7
Names of Major Options...................................................................................................................................8
Terminology........................................................................................................................................................9
1. Machine Overview
Things You Can Do with This Machine...........................................................................................................11
Use a Whiteboard Viewing the Screen..........................................................................................................14
Icons Displayed on the Machine....................................................................................................................16
Operating the Screen......................................................................................................................................19
Inserting a USB Flash Memory Device...........................................................................................................20
2. Using a Whiteboard
Basic Operations..............................................................................................................................................21
Writing on the Screen..................................................................................................................................21
Deleting Strokes...........................................................................................................................................25
Enlarging, Reducing, or Moving the Strokes.............................................................................................29
Changing the Display Magnification / Moving the Display Area..........................................................30
Undoing Operations....................................................................................................................................33
Using Markers..............................................................................................................................................34
Operating a Page............................................................................................................................................35
Adding a Page.............................................................................................................................................35
Deleting a page...........................................................................................................................................36
Turning Pages...............................................................................................................................................37
Operating a File...............................................................................................................................................38
Saving Pages................................................................................................................................................38
Saving Pages Temporarily..........................................................................................................................41
Importing a File............................................................................................................................................42
Importing a Temporarily Saved File...........................................................................................................45
Sending Pages by E-mail............................................................................................................................48
Specifying Destinations...............................................................................................................................51
Printing..........................................................................................................................................................53
1

Linking with RICOH e-Sharing Box............................................................................................................55
3. Connecting Devices
Devices That Can Be Connected to the Machine..........................................................................................57
Connecting a Computer or Tablet to the Machine........................................................................................60
Connecting a Video Conferencing Device to the Machine..........................................................................62
Sharing the Whiteboard Screen in a Video Conference..........................................................................64
Using a Projector to Project a Screen.............................................................................................................66
4. Using the Web Page of the Machine
Things You Can Do on the Web Page...........................................................................................................69
Displaying the Top Page.............................................................................................................................69
Downloading Temporarily Saved Files..........................................................................................................71
Managing Temporarily Saved Files...............................................................................................................73
Opening Administrator Settings......................................................................................................................75
5. Using the Machine to Perform Operations on a Computer Screen
IWB Remote Desktop Software Overview.....................................................................................................77
Downloading IWB Remote Desktop Software..............................................................................................78
Installing IWB Remote Desktop Software.......................................................................................................79
Uninstalling IWB Remote Desktop Software..................................................................................................81
Using IWB Remote Desktop Software to Perform Operations on a Computer Screen..............................82
6. Using a Remote Whiteboard to Share the Screen
Overview of Remote Whiteboard...................................................................................................................85
Opening a Remote Whiteboard Session.......................................................................................................87
Opening a Remote Whiteboard Session in Compatible Mode..............................................................89
Closing a Remote Whiteboard Session..........................................................................................................91
Participating in a Remote Whiteboard Session.............................................................................................92
Participating from the Machine...................................................................................................................92
Participating from the Web Browser..........................................................................................................95
Participating from Remote Viewer..............................................................................................................96
Leaving a Remote Whiteboard Session.........................................................................................................99
Checking the Remote Whiteboard Status....................................................................................................100
7. Changing the Machine Settings
Changing the Detailed Settings....................................................................................................................103
Displaying the Desktop..................................................................................................................................104
2

Icons on the Desktop.................................................................................................................................104
Opening General Settings............................................................................................................................105
General Settings Icons..............................................................................................................................105
Opening Administrator Settings....................................................................................................................106
Administrator Settings................................................................................................................................107
Adjusting Touch Sensor Positions.................................................................................................................111
Adjusting the Touch Sensor Sensitivity.........................................................................................................112
Configuring Network Settings.......................................................................................................................113
Setting the Date and Time.............................................................................................................................115
Configuring Region and Language Settings................................................................................................116
Adding or Deleting Your Remote License....................................................................................................117
Adding Your Remote License....................................................................................................................117
Deleting a Remote License........................................................................................................................118
Configuring SMTP Server Settings...............................................................................................................119
Settings for Using the Mail to Print Function............................................................................................119
Managing a Remote Contact List.................................................................................................................121
Creating a Remote Contact List................................................................................................................121
Adding a Remote Contact List..................................................................................................................123
Exporting a Remote Contact List...............................................................................................................124
Managing an Email Address Book..............................................................................................................125
Creating an Email Address Book.............................................................................................................125
Adding an Email Address Book...............................................................................................................127
Exporting an Email Address Book............................................................................................................128
Managing a Shared Folder List....................................................................................................................129
Creating a Shared Folder List...................................................................................................................129
Importing a Shared Folder List.................................................................................................................132
Exporting a Shared Folder List.................................................................................................................132
Collecting Logs...............................................................................................................................................134
Saving the Log to a USB Flash Memory Device.....................................................................................134
Attaching the Log to E-mail.......................................................................................................................135
Updating Your System...................................................................................................................................136
Updating the System Using a USB Flash Memory Device.....................................................................136
Changing the System Settings.......................................................................................................................138
3

Changing the Security Settings.....................................................................................................................140
Changing the Print Settings...........................................................................................................................142
Backing Up and Restoring Settings..............................................................................................................143
Performing a Configuration Settings Backup..........................................................................................143
Restoring Configuration Settings..............................................................................................................144
Restoring the Factory Default Settings..........................................................................................................145
8. Troubleshooting
If a Message is Displayed during Operation..............................................................................................147
If an Error Message is Displayed during Startup....................................................................................147
Message Related to Sensor Adjustment..................................................................................................148
Error Messages Related to Drawing/Editing/Erasing Strokes.............................................................148
Error Messages Related to Whiteboard Sharing...................................................................................148
Error Messages Related to PDF File Importing/Saving.........................................................................150
Error Messages Related to Temporarily Saved Files..............................................................................159
Error Messages Related to the System....................................................................................................159
Error Messages Related to Configuration Settings.................................................................................160
Error Messages Related to Web Page....................................................................................................163
Other Error Messages...............................................................................................................................163
Error Massages Related to IWB Remote Desktop Software..................................................................165
When You Cannot Use the Machine As You Want....................................................................................167
When Turning the System On/Off..........................................................................................................167
When Using the Pen..................................................................................................................................168
When Displaying an Image.....................................................................................................................169
When Using the System as a Whiteboard..............................................................................................170
When Using the System as a Monitor.....................................................................................................173
While Using Remote Whiteboard............................................................................................................174
When Using a USB Flash Memory Device.............................................................................................174
When Accessing the Web Page..............................................................................................................174
When Printing............................................................................................................................................176
When Exporting or Importing Registration Data....................................................................................176
9. Appendix
Using Remote Viewer....................................................................................................................................179
Installing Remote Viewer on a Computer................................................................................................180
4

Uninstalling Remote Viewer from the Computer.....................................................................................180
Changing the Display Magnification of Remote Viewer........................................................................180
Configuring the Remote Viewer Settings.................................................................................................181
Creating a Remote Contact List................................................................................................................182
Maintenance..................................................................................................................................................184
Replacing the Pen Nib..............................................................................................................................184
Replacing the Pen Bottom.........................................................................................................................185
Cleaning the Display.................................................................................................................................186
Adjusting the Display.....................................................................................................................................188
Adjusting the Image Quality of the Display.............................................................................................188
Adjusting the sound settings......................................................................................................................189
Adjusting the Position or Size of a Subwindow......................................................................................190
Changing the Menu Settings....................................................................................................................192
List of Video Input Signals Supported by the Machine...............................................................................194
Specifications.................................................................................................................................................206
Trademarks.....................................................................................................................................................211
About Added or Changed Features.............................................................................................................212
5

Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
6

How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates points to pay attention to when using the machine.
Indicates supplementary explanations of the machine’s functions, and instructions on resolving user
errors.
[ ]
Indicates the names of keys on the machine's display or control panels.
Indicates instructions in book form.
Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
Notes
Contents of this manual are subject to change without prior notice.
Some illustrations in this manual might be slightly different from the machine.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
Two kinds of size notation are employed in this manual.
7

Names of Major Options
This section shows the names of major options and how they are referred to as in the manual.
Option names Names used in this manual
RICOH Interactive Whiteboard Pen Type 1 Pen
RICOH Interactive Whiteboard Remote License
Type 1
Remote License
RICOH Interactive Whiteboard Stand Type 2 Stand
Interactive Whiteboard Remote Viewer Type 1 Remote Viewer
8

Terminology
This section explains the terms used in this manual.
Stroke
A line drawn with a pen.
Captured page
A page captured to the machine.
9

10

1. Machine Overview
This chapter provides an overview of Interactive Whiteboard D5500 and RICOH Interactive
Whiteboard D5510. It also explains how to view the screen.
Things You Can Do with This Machine
You can use the machine in a variety of ways to fit your needs.
Use a Whiteboard
You can write text or draw figures on a Whiteboard
using the pen dedicated for this machine.
In addition to drawing freehand lines, you also can
convert freehand-written characters to text data,
correct or align freehand-drawn circles and lines,
and enter stamps and figures by selecting them from
the list.
See page 21 "Writing on the Screen".
DHG565
Operate pages
You can add or delete pages. You can switch
between pages to write, draw, or edit text and
figures. You also can change the display
magnification of the displayed page.
See page 35 "Operating a Page".
DAB002
Save pages
You can combine all the pages within a single PDF
file. This file can be saved to a USB flash memory
device or sent by e-mail. You also can temporarily
save the page you are currently using on the solid-
state drive of the machine.
See page 38 "Saving Pages".
See page 48 "Sending Pages by E-mail".
See page 41 "Saving Pages Temporarily".
DAB003
11

Print pages
You can print the currently displayed page or all
pages.
See page 53 "Printing".
DAB034
Import a file and write text or draw figures
You can import and display a PDF or PowerPoint file
on the screen, and write text or draw figures on the
displayed file.
See page 42 "Importing a File".
DAB004
Display the screen of a computer and write text or
draw figures
You can display an image from a computer, tablet,
or document camera. You can also write text or
draw figures on the image that is displayed.
See page 60 "Connecting a Computer or Tablet
to the Machine".
DAB005
Use a video conferencing device or projector
You can display an image from a video
conferencing device or share the screen image of
the machine with other devices at remote locations
(RICOH UCS screen sharing). You also can use a
projector to project the screen of the machine.
See page 62 "Connecting a Video Conferencing
Device to the Machine".
See page 64 "Sharing the Whiteboard Screen in
a Video Conference".
See page 66 "Using a Projector to Project a
Screen".
DEC015
1. Machine Overview
12

Share a screen with other devices via remote
whiteboard
You can share a screen with multiple devices
connected via a network. You can also perform
operations on the shared screen.
See page 85 "Using a Remote Whiteboard to
Share the Screen".
View the screen of a remote whiteboard session
You can view the screen of a remote whiteboard
session.
See page 95 "Participating from the Web
Browser".
See page 96 "Participating from Remote Viewer".
DAB006
Display the screen of a computer connected via a
network
You can use IWB Remote Desktop Software to
display the screen of a computer connected via a
network. You can also operate the computer from
the machine.
See page 82 "Using IWB Remote Desktop
Software to Perform Operations on a Computer
Screen".
DAB009
Link with RICOH e-Sharing Box to display or save
files
You can import files saved to RICOH e-Sharing Box
and display them on this machine. To display and
view files, display the connecting code on the
machine, and then use a smart device to scan the
code. You can also save pages displayed on this
machine to RICOH e-Sharing Box.
See page 55 "Linking with RICOH e-Sharing
Box".
DEC012
• Before using this machine, configure the time, date, network, and other settings. For details about
these settings, see Opening Administrator Settings.
• For details about how to start the machine, see Read This First.
Things You Can Do with This Machine
13

Use a Whiteboard Viewing the Screen
43
1
2
DHG013
1. Information display area
This area displays the following information:
• Date and time
This area displays the current date and time.
The date and time can be changed in Administrator Settings. For details about how to change the date
and time, see page 115 "Setting the Date and Time".
• Host name
Indicates the host name of this machine. If no host name is specified, this area is blank. The host name is
displayed only when information about this machine is registered in a reverse record on the DNS server.
• IP address
Indicates the IP address of this machine.
• Passcode
Indicates the passcode. The passcode is used to join in a remote whiteboard session. In the administrator
settings, you can choose whether to manually enter or automatically set the passcode when the machine
starts up. For details about changing the settings, see page 140 "Changing the Security Settings".
The host name, IP address, and passcode can be shown or hidden by pressing , the Information display
icon. The information is automatically hidden one minute after it is displayed by selecting this icon. To continue
displaying the information, change the security settings in Administrator Settings. For details about how to
change the settings, see page 140 "Changing the Security Settings".
2. Main operation panel
The icons in this area are used to draw a stroke and perform various other operations on the screen. For
details about the icons displayed, see page 16 "Icons Displayed on the Machine".
The main operation panel can be shown or hidden by pressing / , the Show and Hide icons.
1. Machine Overview
14

3. Page operation panel
The icons and thumbnails in this area are used to switch and edit pages. For details about the icons displayed,
see page 16 "Icons Displayed on the Machine".
While an externally input image is being displayed, the Page operation panel will disappear automatically if
no operations are performed for 10 seconds.
The page operation panel can be shown or hidden by pressing / , the Show and Hide icons.
4. Move main operation panel icon
Moves the main operation panel to the opposite side. The IP address, passcode, and date and time also move
together with the panel.
By default, this icon is located on the bottom-left corner of the screen. When the main operation panel is
moved to the left, the icon moves to the bottom-right corner of the screen.
Use a Whiteboard Viewing the Screen
15

Icons Displayed on the Machine
Main operation panel
Icon Description Reference
Share
• Used to host a remote whiteboard
session.
• Used to participate in the hosted
remote whiteboard session.
See page 87 "Opening a
Remote Whiteboard Session".
See page 92 "Participating in
a Remote Whiteboard Session".
Pen
• Used to draw strokes, text, or figures,
or enter a stamp.
• Used to change the colors and
thickness of the drawing.
• Used to display a grid on the screen.
See page 21 "Writing on the
Screen".
Undo
Used to undo a drawn, edited, or deleted
stroke, text, figure, or stamp.
See page 33 "Undoing
Operations".
Redo
Used to redo the operation that was
undone.
See page 33 "Undoing
Operations".
Select and Delete
• Used to select a stroke, text, figure, or
stamp to edit.
• Used to delete a stroke, text, figure, or
stamp.
See page 29 "Enlarging,
Reducing, or Moving the
Strokes".
See page 25 "Deleting
Strokes".
Switch External
Input
• Displays a screen from a connected
device in real time. You can switch the
displayed screen by touching the icon.
• This icon appears when an image from
any of the external input terminals is
being displayed.
See page 60 "Connecting a
Computer or Tablet to the
Machine".
1. Machine Overview
16

Icon Description Reference
Operate Computer
• Used to operate a computer screen
displayed on the screen of the
machine.
• This icon appears when an image from
any of the external input terminals is
being displayed.
See page 82 "Using IWB
Remote Desktop Software to
Perform Operations on a
Computer Screen".
Import to Page
• Captures a screen or an image of the
connected device.
• This icon appears when an image from
any of the external input terminals is
being displayed.
See page 60 "Connecting a
Computer or Tablet to the
Machine".
Loupe
• Used to change the display
magnification.
• Used to move a displayed area.
See page 32 "Changing the
display magnification with the
pen".
Import and Save
• Used to load a file.
• Used to save pages.
• Used to send pages by e-mail.
• Used to print pages.
• Used to enter a connecting code.
See page 42 "Importing a
File".
See page 38 "Saving Pages".
See page 48 "Sending Pages
by E-mail".
See page 53 "Printing".
See page 55 "Linking with
RICOH e-Sharing Box"
Close
Used to put the machine into standby mode.
You can temporarily save the page when
you put the machine into standby mode.
See page 41 "Saving Pages
Temporarily".
Icons Displayed on the Machine
17

Page operation panel
DHG014
2
1
56
3 4
1. Captured the page operations icon
Appears when a page in the page list is selected. If no operations are performed for three seconds, the
icon will disappear automatically. The following icons are included:
2. Insert Page icon
Adds a new page before the currently selected page. For details, see page 35 "Adding a new page".
3. Page Copy icon
Adds a page by making a copy of the page selected in the page list. For details, see page 36
"Copying a page".
4. Page Delete icon
Deletes the page selected in the page list. For details, see page 36 "Deleting a page".
5. Page List
Displays the thumbnails of pages. To operate a page, touch a thumbnail. Page information is displayed
as "page number/total number of pages" at the lower right of the thumbnails.
Up to four pages are displayed. If five or more pages are to be displayed, use / , the Scroll icons, to
move between pages.
6. New Page icon
Adds a new blank page at the end of the page list. For details, see page 35 "Adding a new page at
the end of the page list".
1. Machine Overview
18