Rimage Professional 5100N User manual

Rimage Professional
5100N™and 5300N™
User Guide
This manual provides the information needed to operate the 5100N and 5300N and
identify the parts. To set up and install your 5100N/5300N , refer to the Setup and
Installation Guide.

Corporate Headquarters:
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
800-553-8312 (toll free US)
Service: [phone]
(International)
Fax: [phone]
European Headquarters:
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Tel: [phone]
Fax: [phone]
CD and DVD Recording Software
Disclaimer
This Product, Software, or Documentation
may be designed to assist you in
reproducing material in which you own
the copyright or have obtained permission
to copy from the copyright owner. Unless
you own the copyright or have permission
to copy from the copyright owner, you
may be violating copyright law and be
subject to payment of damages and other
remedies. If you are uncertain about
your rights, you should contact your legal
advisor. If you are neither in possession of
the copyright nor have authorization from
the owner of the copyright, unauthorized
copying of CDs and DVDs violates
national and international legislation and
can result in severe penalties.
Rimage Corporation reserves the right
to make improvements to the equipment
and software described in this document
at any time without any prior notice.
Rimage Corporation reserves the
right to revise this publication and to
make changes from time to time in the
content hereof without obligation of
Rimage Corporation to notify any person
or organization of such revisions or
changes.
This document may contain links to
web sites that were current at the time
of publication, but may have moved or
become inactive since. This document
may contain links to sites on the Internet
that are owned and operated by third
parties. Rimage Corporation is not
responsible for the content of any such
third-party site.
©2007, Rimage Corporation
Rimage™ is a trademark of the Rimage
Corporation. Rimage 5300N™ and
Rimage 5100N™ are trademarks of the
Rimage Corporation. Dell™ is registered
trademark of Dell Computer Corporation.
FireWire™ is a registered trademark of
Apple Computer, Inc.
All other trademarks and registered
trademarks are the property of their
respective owners.
2000447_C

2000447_C
Contents
Introduction............................................................................................. 1
Important Information ............................................................................ 2
Support Information ........................................................................................... 2
Learn More Online ............................................................................................. 3
Technical Support .............................................................................................. 3
Safety and Compliance Information................................................................... 4
Safety Precautions ........................................................................................................ 4
Compliance Information ................................................................................................ 5
Rimage 5000N Specications............................................................................ 6
Identify the Parts of the 5000N.............................................................. 8
Front View.......................................................................................................... 8
Back View .......................................................................................................... 9
5100N............................................................................................................................ 9
5300N............................................................................................................................ 9
Parts Information.............................................................................................. 10
Operator Panel............................................................................................................ 10
Output Trays (5300N only) .......................................................................................... 10
Output Bin ....................................................................................................................11
Beeper..........................................................................................................................11
Operator Button........................................................................................................... 12
Pivot Tray Button (5300N only) ................................................................................... 12
Operate the 5000N................................................................................ 13
Power On the 5000N ....................................................................................... 13
Power Off the 5000N ....................................................................................... 13
Load Discs ....................................................................................................... 14
Load Input Bin 1 .......................................................................................................... 14
Load Input Bin 2 (5300N only)..................................................................................... 14
Maintain the 5000N............................................................................... 16
Overview.......................................................................................................... 16
Cautionary Information..................................................................................... 16
Preventative Maintenance Schedule ............................................................... 17
Diagnostic Tests............................................................................................... 18
Access Diagnostic Test Mode...................................................................................... 18
Diagnostic Test 3 – Calibrate Diagnostic Test ............................................................. 19
Diagnostic Test 6 – Sensors Diagnostic Test............................................................... 20
Exit Diagnostic Test Mode ........................................................................................... 22
Align the Printer ............................................................................................... 23
Access the Jog Lift Diagnostic Test............................................................................. 23
Test the Printer Alignment ........................................................................................... 23
Check the Disc Alignment .......................................................................................... 24
Operate Gemini Utilities....................................................................... 26
Start Gemini Utilities ........................................................................................ 26
Change the Autoloader Display Name............................................................. 27
Enable the Beeper ........................................................................................... 27

Introduction
2000447_C 1
Introduction
This manual provides the information needed to operate the Rimage 5100N
and the 5300N and identify the parts. To set up and install your 5100N and the
5300N, refer to the Rimage 5100N and 5300N Setup and Installation Guide
included with your product.
The Rimage 5100N and 5300N are part of the Rimage 5000N series of
autoloaders. Throughout this document the term ‘5000N’ is used to refer to
both the Rimage 5100N and the Rimage 5300N. Any differences between the
autoloaders will be shown.
The 5100N is a robotic-controlled autoloader with one recorder, a two-line display
panel, and an Everest™ printer. The 5100N records and prints discs and then
places the completed discs in the output bin.
The 5300N is a robotic-controlled autoloader with two recorders, ve output trays,
a two-line display panel, and an Everest™ printer. The 5300N records and prints
discs and then places the completed discs in the output bin, or in one of the ve
output trays.
The 5000N has an embedded control center (PC) and is a network-ready device
that receives orders from other networked computers. You can also operate the
5000N by attaching a monitor, keyboard, and mouse.

2 2000447_C
Rimage Professional 5100N and 5300N User Guide
Important Information
This section provides support contact information, cautions and warnings, and
product specications for the 5000N.
Support Information
US, Asia/Pacic, Mexico/Latin America Europe
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Contact Rimage Services:
www.rimage.com/support.html
Email:
http://www.rimage.com/support_form.cfm
Telephone:
North America: 800-553-8312
Asia/Pacic,
Mexico/ Latin America: 952-946-0004
Fax: [phone]
Contact Rimage Services Europe:
www.rimage.com/support.html
Email: [email protected]
Telephone: [phone]
Fax: [phone]
When you contact Rimage Services,
please provide:
Unit serial number and software version.
Functional and technical description of
the problem.
Exact error message received.
•
•
•
My Rimage Product Information:
Copy this information from your Rimage
Product for future reference.
Serial Number:
Product Name:
Date of Purchase:

Important Information
2000447_C 3
Learn More Online
At www.rimage.com/support.html, you can experience Rimage’s world-class
Support and Services.
1. Select your
product family. 2. Select your product. 3. Learn more on your product page.
From your product page you can access:
Information about the latest software and rmware updates
Product specications
Troubleshooting tips and FAQs
The latest documents
Printing tips
Current rmware and driver downloads
•
•
•
•
•
•
Technical Support
Support for the 5000N is available through your authorized reseller.

4 2000447_C
Rimage Professional 5100N and 5300N User Guide
Safety and Compliance Information
This manual and the indications on the product allow proper and safe operation.
The indication marks below help protect you and other persons from injury, and
equipment from damage.
Warning! According to ANSI (American National Standards Institute)
standards, a warning is used to indicate situations that could result in bodily
injury to personnel operating or maintaining the equipment.
Caution: Indicates that failure to observe this guideline could result in loss
or damage to the equipment, product, software, or data.
Safety Precautions
To ensure safety, read these precautions and familiarize yourself with their
meaning before using the equipment.
Warning! The laser beam used by
this CD-R or DVD-R recorder is a
class 1 laser and can be harmful to
the eyes. Do not attempt to open the
recorder. Do not attempt to view the
laser beam. An authorized technician
should perform all service procedures.
Caution: For continued protection
against risk of re, replace the fuse
only with the same type and rating. An
authorized technician should perform
all service procedures.

Warning! The 5300N model contains
hazardous moving parts. Keep ngers
and other body parts away.
Caution: This unit contains a lithium
battery. There is a risk of explosion if
the battery is replaced by an incorrect
battery. Dispose the old battery
according to the manufacturer’s
instructions included with the battery
package.




Important Information
2000447_C 5
Compliance Information
Product name: Rimage Professional 5100N Rimage Professional 5300N
Model: RAS23E RAS22E
Notice for USA
NOTE: This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when this
equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference, in which case the
user will be required to correct the interference at his own
expense.
C US
This product complies with UL 60950-1, 1st edition.
Notice for Canada This Class A digital apparatus complies with Canadian ICES-
003 Issue 4:2004. Cet appareil numerigue de la classe A est
conforme a la norme NMB-003 du Canade.
This product complies with CAN/CSA-C22.2 No. 60950-1-03
1st edition.
Notice for Europe This product is in conformity with the EMC Directive (89/336/
EEC) and the Low-Voltage Directive (73/23/EEC) through
compliance with the following European standards:
IEC 60950-1 2001, 1st edition, EN 55022:1998 + A1:2000 +
A2:2003, EN 55024:1998 + A1:2001 + A2:2003, EN 61000-3-
2:2000 + A2:2005, EN 61000-3-3:1995 + A1:2001 + A2:2005.
The CE mark has been afxed in accordance with the CE
Marking Directive 93/68/EEC.
Notice for Japan This product complies with VCCI V.3/2006.04.
This is a Class A product based on the standard of the
Voluntary Control Council for Interference by Information
Technology Equipment (VCCI). If this equipment is used in a
domestic environment, radio interference may occur, in which
case, the user may be required to take corrective action.
Notice for Australia This product complies with AS/NZS CISPR22:2004.

6 2000447_C
Rimage Professional 5100N and 5300N User Guide
Rimage 5000N Specications
Note: For printer specications, refer to your Everest Printer User Guide.
Standard System 5100N - Rimage Professional 5100N, Everest printer,
Rimage installed software.
5300N - Rimage Professional 5300N, Everest printer,
Rimage installed software.
5100N 5300N
Number of
Recorders 1 2
Software
requirements
The required software is installed on the embedded
PC.
Input bin capacity 5100N 5300N
Disc per Bin 50 50
Number of Bins 1 input 2 input
Output capacity 5100N - One 75-disc output bin.
5300N - Five single-disc output trays and one 100-
disc output bin.
Physical size 5100N 5300N
Height 19.25 in
48.90 cm
29.25 in
74.29 cm
Width 15.00 in
38.10 cm
15.00 in
38.10 cm
Depth** 23.38 in
59.39 cm
23.38 in
59.39 cm
Weight 45 lbs
20.41 kgs
90 lbs
41.0 kgs
W/ Everest printer 89 lbs
40.37 kgs
134 lbs
60.91 kgs
** Leave an additional 3.5 inches (9 cm) for cabling.
Supported operating
systems
The supported operating system is installed on the
embedded PC. Only the installed operating system is
supported on this product.
Specications continued on page 

Important Information
2000447_C 7
Power 100 – 240 VAC, 60/50 Hz, 4.7 – 3.7 Amp,
500 watt maximum
Temperature and
humidity Operating
Temperature
Humidity Storage
Temperature
60to 80F
15.5to 26.7C
40-80% non-
condensing
5to 95F
-15to 35C
Networking Ability To submit orders from a networked PC, refer to your
Rimage Advanced Setup Guide.
Media requirements Refer to your Everest User Guide for the correct
media requirements. Rimage Media Kits™
are designed for optimum recording and print
performance.
Ribbon requirements Refer to your Everest User Guide for the correct
printer ribbons. Rimage Media Kits include the
required print ribbons.
Label design
requirements
Refer to your Everest User Guide for label design
requirements.
Specications continued from page 

8 2000447_C
Rimage Professional 5100N and 5300N User Guide
Identify the Parts of the 5000N
This section describes the 5000N hardware and its features.
Front View
Output Trays
(5300N only)
Output Bin
Input Bin 1
Input Bin 2
(5300N only)
Operator
Panel
Operator
Button
Pivot Tray
Button
(5300N only)
Printer
Embedded PC
Power Button
Recorder
Second
Recorder
(5300N only)

Identify the Parts of the 5000N
2000447_C 9
Printer Cable
Printer Power
Cord
Power Cord
Network
Connection
Hard Drive
Cover
Power Switch
Printer USB
Cable
Hard Drives
Back View
Power Cord
Network
Connection
Power Switch
Hard Drives
5100N
5300N
Right side view
Printer
Power Cord
Printer Cable Printer USB
Cable

10 2000447_C
Rimage Professional 5100N and 5300N User Guide
Parts Information
Operator Panel
The operator panel has a two-line display that informs you of operations or any
conditions that require operator intervention.
The 5000N displays the name of the embedded PC or product name after it
initializes. Refer to the Operate Gemini Utilities section on page 26 to see other
options.
Note: The caret symbol ‘^’ in the upper right corner of the display indicates
that the Rimage software is currently communicating with the system.
Output Trays (5300N only)
The 5300N is congured with ve output trays. When a disc is recorded and
printed, the lift arm moves the disc to the output bin or one of the output trays.
The disc slides out to the end of the tray. The sensor located on each output tray
detects if a disc is present in the output tray. The output trays are numbered 1 - 5,
with 1 located at the top.

Output Trays
(5300N only)
Operator
Panel

Identify the Parts of the 5000N
2000447_C 11
Output Bin
The output bin receives completed and failed discs. The output bin holds up to
100 discs.
Note: Each time you ll the input
bins, remove the completed discs
from the output bin so the output
bin does not become full.
To remove discs from the output bin,
pull the bin latch forward. The output
bin swings forward.
Note: Only the 5300N is equipped
with a bin latch. The 5100N output
bin does not swing open.
To return the output bin to its original
position, close output bin until you
hear it snap in place.
Beeper
The 5000N has a beeper that sounds when user intervention is required.
Read the condition on the operator panel or at the client application and take
appropriate action to correct the problem. To stop the beeping, open the supply
door.
To change the number of beeps or to disable the beeper, refer to the Enabling
the Beeper section on page 27.


Output Bin
Bin Latch
(5300N only)

12 2000447_C
Rimage Professional 5100N and 5300N User Guide
Operator Button
The operator button is a push button that is used to open and close the printer
tray, and to put the 5000N in diagnostic test mode.
Open the front door to access the operator button. Press the operator button to
open the printer tray. Press it again to close the printer tray.
Pivot Tray Button (5300N only)
The pivot tray button is a push button that is used to open and close input bin 2
(upper bin) pivot tray. Press the pivot tray button to access input bin 2. Press it
again to close input bin 2.
Operator
Panel
Operator
Button
Pivot Tray
Button
(5300N Only)

Operate the 5000N
2000447_C 13
Operate the 5000N
Power On the 5000N
1. Be sure that the power switch on the
back of the unit is in the On position.
2. On the front of the autoloader, press
the embedded PC power button to
power on the 5000N.
When the 5000N completes the
initialization, the operator panel
displays [RIMAGE 5000N READY].
Note: Initializing the 5000N can
take up to 5 minutes.
Power Off the 5000N
1. Close all open software applications or projects.
2. Briey press the embedded PC power button to shut down Windows and
the embedded PC.
Caution: Do not press and hold the embedded PC power button. If you
press and hold the PC power button, the embedded PC will not shut
down properly. This may cause data loss or corruption.
Note: Powering off the 5000N takes approximately 30 seconds.



Power
Switch
Embedded
PC Power
Button
Back View
Front View

14 2000447_C
Rimage Professional 5100N and 5300N User Guide
Load Discs
Each input bin holds up to 50 discs. Use thermal printable discs, found in Rimage
Media Kits, that are compatible with the Everest printer. Refer to the Rimage
Everest Printer User Guide for more information.
Note: Input bins can be congured for multiple media types. Refer to the
Rimage System Manager online help for information.
Important! Be sure to hold the input bin by the
thumb plate when unloading and loading the
bins. The thumb plate must be facing toward
the front when placed in the autoloader.
Load Input Bin 1
Open the front door.
Remove input bin 1.
Place the discs in the input bin with the
recording side facing down.
Important! Hold the discs by the edge.
Fingerprints affect print quality.
Place input bin 1 in the 5000N.
Tip: When it is seated properly, the pivot tray ts into the holes in the
bottom of the autoloader.
Load Input Bin 2 (5300N only)
Press the pivot tray button. Input bin 2
opens.
Remove input bin 2.
Place the discs in the input bin with the
recording side facing down.
Important! Hold the discs by the edge.
Fingerprints affect print quality.


1.
2.
3.

4.

1.
2.
3.

Input Bin 1
Pivot Tray
Button
Input Bin 2

Operate the 5000N
2000447_C 15
Place input bin 2 on the pivot tray.
Tip: When it is seated properly, the thumb plate must be facing toward
the front and the disc supports must line up with the tabs. The input bin
ts into the holes in the bottom of the pivot tray.
Press the pivot tray button. The input bin closes.
Close the front door.
4.

5.
6.
Thumb
Plate
Disc
Support
Tab
Correct
Disc Support
Thumb
Plate
Tab
Incorrect

16 2000447_C
Rimage Professional 5100N and 5300N User Guide
Maintain the 5000N
Use the information in this section to keep your 5000N in optimal operating
condition.
Warning! Always power off the autoloader and unplug the power cord before
you access the embedded PC.
Overview
Regular preventative maintenance of your 5000N can help to ensure error-free
recordings and clean printed labels. Maintenance involves cleaning the system
and aligning the Everest printer on top of the autoloader.
Note: The Everest printer has its own maintenance requirements. Refer to
your Rimage Everest User Guide for information.
Cautionary Information
Caution: To avoid damaging the 5000N during maintenance:
Never use oils, silicone, or other lubricants on any part of the 5000N.
Use only non-abrasive cleaners to wipe down the surfaces of your
5000N.
Never use solvents to clean the embedded PC.
Avoid pouring solvents directly onto the 5000N. Instead, apply the
solvent to the cloth rst.
Observe precautions for electrostatic-sensitive devices whenever you
access the embedded PC.



•
•
•
•
•

Maintain the 5000N
2000447_C 17
Preventative Maintenance Schedule
Use the following table as a guideline for how often to perform preventative
maintenance tasks.
Note: Your system may require more frequent maintenance if used in a
dusty area, such as a store or warehouse.
Before you begin:
1. Power off the 5000N.
2. Disconnect the power cord.
Tool Task Frequency
Lint-free cloth
Non-abbrasive, all-
purpose solvent
Wipe down the lead screw and pay
close attention to:
the area just above the bearing at
the base of the lead screw
the area just above the lift arm
•
•
Weekly
Lint-free cloth
Non-abbrasive, all-
purpose solvent
Wipe down all surfaces of the
autoloader, including:
sides and top
Input bins
output trays
output bin
base (remove the input bin rst)
top surface on the lift arm
•
•
•
•
•
•
Weekly
Can of
compressed air
Remove dust and debris from the
fans at the back of the autoloader.
Monthly
Vacuum Remove dust and debris from
the openings at the back of the
autoloader.
Monthly
Can of
compressed air
Remove the side panels and remove
all dust from the embedded PC.
Monthly
Torx T25 driver Align the Everest printer. Refer to
the Align the Printer instructions on
page 23.
On installation
and as needed.
