ring VIDEO DOORBELL User manual

User Guide
Video Doorbell (2nd Gen)

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1. Set up your Video Doorbell.
Download the Ring app.
The Ring app walks you through setting up
and managing your Video Doorbell.
Search for “Ring” in one of the app stores
below, or visit ring.com/app
Please make sure you have your wifi
password ready for the next step.
Fully charge your Video Doorbell.
Plug it into a USB power source with the
included cable. Once the light ring is fully
lit, it’s ready to use.

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Set up your Video Doorbell near
your wifi router.
In the Ring app, select Set Up a Device.
When prompted, select Doorbells,
and follow the in-app instructions.
Try it out.
After setup, push the button on the front of
your Video Doorbell to see video from the
camera in the Ring app.
If you have problems with video quality after
installation, you may need to move your router
closer to your door, or add a Ring Chime Pro.
Learn more at: ring.com/chime-pro
2. Install your Video Doorbell.
Set your install height.
Install your Video Doorbell approximately
four feet (1.20 meters) above the ground
for optimal performance.
If you’re connecting to existing doorbell
wiring that’s higher than four feet and want
to angle your Video Doorbell down for a
better view, you can purchase a Wedge Kit
online at ring.com/accessories.
Camera field
of view
Motion detection
range

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Remove your existing doorbell. (optional)
If replacing an existing doorbell, shut o
power at the breaker. Then remove it from
the wall and disconnect the wires.
Your Video Doorbell is compatible with
doorbell systems supplying 8-24 volts AC
at 50 or 60Hz, 40VA max.
Do you have an in-home chime?
The chime can ring when the button on
your Video Doorbell is pressed. Just follow
the in-app instructions during setup.
Don’t have an in-home chime?
If you see the “No In-Home Chime” button
during setup, be sure to press it.
NO IN-HOME CHIME
To change your wiring settings after setup,
go to Device Settings > Chime Connection.
Also, consider purchasing a Ring Chime or
Chime Pro, which allows you to hear Ring
alerts from anywhere in your home.
Steps for wiring to an existing doorbell
Do not wire your Video Doorbell to a DC-powered
intercom system or other DC power source.
Insert the included mini-level.
This helps to ensure the camera
is parallel to the ground when
you install your Doorbell.

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Mark the screw holes.
Use the bracket as a template to mark
the four corner holes. The recommended
install height is 4 feet above the ground.
Install the anchors. (optional)
If installing on stucco, brick, or concrete,
mark 4 drill holes. Use a 1/4” masonry drill
bit to drill holes in your wall, then insert
the included anchors.
If you’re installing on wood, skip this step.
Install the mounting bracket.
If you’re wiring your Video Doorbell, feed
your doorbell wires through the hole in the
mounting bracket first.
Using a Philips head screwdriver, drive the
screws into your wall (or into the anchors,
if installed) until they are flush with the
mounting bracket.

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Connect the wires. (optional)
Connect the wires coming out of your wall
to the screws on the back of your Video
Doorbell. Either wire can connect to either
screw. The order doesn’t matter.
Your Video Doorbell is compatible with
doorbell systems supplying 8-24 volts AC,
50mA, at 50 or 60Hz, 40VA max.
If wiring directly to a doorbell transformer,
connect a 25 ohm, 50W wirewound resistor in
series with one of the doorbell wires to protect
your Video Doorbell.
Do not connect to a DC transformer, halogen
or lighting transformer, or intercom.
Attach your Video Doorbell
to the mounting bracket.
Hook the slot on the rear of your Video
Doorbell onto the tab near the top of the
mounting bracket.
Then, let the Doorbell pivot down to sit
flush on its bracket.
Steps for wiring to an existing doorbell

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Secure your Video Doorbell.
Use the star-shaped end of the included
screwdriver to drive the two security screws
into the bottom of your Video Doorbell.
Security Screw Wood Screw
Your Video Doorbell is now ready to use.
If you wired in your Video Doorbell, you can
now restore power at the breaker.
CAUTION! Using the wrong screw
to secure the Video Doorbell could
damage the battery and create a
potential fire hazard.
Important!
DO NOT USE any screw other than the
included short security screws when
securing your Video Doorbell to the bracket.
Review, share and download.
Your new device comes with a free
30-day trial of Ring Protect video
recording service.
To continue your subscription and
save your videos, please visit:
ring.com/protect-plans

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What is Ring Protect?
Ring Protect is a subscription service that
stores videos from your Ring devices.
Why do I want it?
Ring lets you interact with visitors and
monitor your property in real time, while
Ring Protect allows you review and share
those videos anytime.
How much does it cost?
Ring Protect Basic covers one Ring device
for $3 USD/month or $30 USD/year.*
Ring Protect Plus covers all Ring devices
at one property, and costs $10 USD/month
or $100 USD/year.**
How do I sign up?
Simply log into your Ring account at
ring.com/protect-plans, and follow
the on-screen instructions.
*$4 AUD, $4.50 NZD, $5 CAD per month or
$40 AUD, $45 NZD, $50 CAD per year
**$15 AUD/NZD/CAD per month or
$150 AUD/NZD/CAD per year
To review your warranty coverage, please visit
www.ring.com/warranty
© 2020 Ring LLC or its aliates.
Ring and all related marks are trademarks of Ring LLC
or its aliates.
For additional help, visit: ring.com/help
Or give us a call:
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Worldwide [phone]
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NZ [phone]
For a list of all our customer support
numbers, visit: ring.com/callus