ring Doorbell Pro User manual

Video Doorbell Pro

Home Security Begins
at the Front Door
Your new Ring Video Doorbell Pro is the start of
a Ring of Security around your entire property.
Now, you’re always connected, so you can watch
over your home and answer the door from
anywhere, all from your phone, tablet, or PC.
Your Ring Video Doorbell Pro can work as a
team with additional Ring Doorbells and security
devices such as Floodlight Cam and the Ring
Alarm system. The more Ring devices you add,
the more you can see and hear from anywhere.

Contents
1. Install the Ring Doorbell Transformer
2. Bypass your Internal Doorbell
3. Install your Ring Video Doorbell Pro
4. Set Up your Ring Doorbell in the Ring App
5. Set Up your Ring Chime
6. Using your Ring Video Doorbell Pro
7. Troubleshooting
Prefer Video?
Open the Ring app, tap Set Up Device, then select Ring
Video Doorbell Pro and follow the in-app prompts to see
these instructions in video form.

1. Install the Ring Doorbell
Transformer
For your Ring Video Doorbell Pro to get enough
power, you’ll need to replace your existing
doorbell transformer with the provided 24VAC
transformer.
If you need help with this process or live in
an area where it’s illegal to work inside your
fusebox or consumer unit, hire a qualified
electrician.
Since most doorbells aren’t rated for use with a
24VAC transformer, you’ll also need to bypass
your existing doorbell using the provided Pro
Power Kit, pictured below.
1. Install the Ring Doorbell Transformer

Shut o power at the fusebox
Since you’ll be working with high-voltage
electricity, first shut o the main power switch
on your fusebox or consumer unit.
1. Install the Ring Doorbell Transformer

Locate your existing doorbell
transformer
Your transformer is most likely in your fusebox or
consumer unit. If not, look in other places where
electrical components are installed.
It may also be inside your existing doorbell.
You can often get a clue to the location of the
transformer by looking under the cover of your
internal doorbell.
1. Install the Ring Doorbell Transformer
Standard Internal
Doorbell (Transformer
likely to be in fusebox)
Internal Doorbell with
Integrated Transformer
OR

To your Ring Pro (1, 4)
Mains Power In (5, 6)
Replace your transformer
Disconnect the 4 wires from your existing
transformer, and remove it from your fusebox or
other install location.
Connect these 4 wires
to your new transformer,
making sure not to
swap the mains and
secondary wires.
Insert the wire ends
into each clamp-down
terminal, and tighten
each connection with a
small Phillips screwdriver.
Make sure that each wire
is securely clamped for a
solid connection.
1. Install the Ring Doorbell Transformer

2. Bypass your Internal Doorbell
Locate your internal doorbell, and remove the
cover. Study the connections on your doorbell.
The trick here is to identify the wires that are
powering your doorbell.
If your doorbell is dierent than the one pictured
here, consult your doorbell’s instruction manual
for guidance.
2. Bypass your Internal Doorbell

FRONT
TRANSFORMER
Identify your doorbell’s power
source
In this example. the wires on the left (0 and 3)
are the wires that power the doorbell’s physical
mechanism (or in electrical terms, its solenoid or
coil), making it produce sound.
If you look closely, you can see thin wires, running
from terminals 0 and 3 to the hidden solenoid.
By contrast, terminals 1 and 2 are connected
directly to each other via a thin wire (meaning
they aren’t providing power to your doorbell).
2. Bypass your Internal Doorbell

Connect the Pro Power Kit
Remove the wires that run through your
doorbell’s solenoid (again, 0 and 3 in this
example), and straighten the ends.
Then, firmly insert the wires into the Bypass Mode
holes on Pro Power Kit.
It doesn’t matter which wire goes to each hole.
2. Bypass your Internal Doorbell

Replace the cover
Congratulations! You’ve now replaced your
transformer and bypassed your existing doorbell.
A successful bypass should look something like
the image below.
Now you’re ready to install your Ring Video
Doorbell Pro!
2. Bypass your Internal Doorbell

240 VAC
In
24 VAC
Out
Ring
Doorbell
Transformer Integrated
Doorbell
Transformer
24 VAC
to
Doorbell
Is your Doorbell Transformer
Inside your Internal Doorbell?
In some cases, your doorbell transformer
may integrated into your internal doorbell.
In this configuration, mains power runs from
your fusebox directly to the transformer in
your doorbell.
To replace this type of transformer, make
sure that your main power switch is off, then
install the Ring Transformer in your fusebox.
Next, connect mains power to its 240 volt
inputs. Then, disconnect the mains wires
that currently run to your doorbell from the
fusebox, and connect them to the 24 volt
outputs on the Ring Transformer.
This repurposes those mains wires to carry
24 volt power to your doorbell. The final
install, including the Pro Power Kit, should
look similar to this diagram.
2. Bypass your Internal Doorbell

240 VAC
In
24 VAC
Out
Ring
Doorbell
Transformer Integrated
Doorbell
Transformer
24 VAC
to
Doorbell
2. Bypass your Internal Doorbell

3. Install your Ring Doorbell Pro
Everything needed for the installation is in the box.
Screwdriver - Use the Phillips end for the mounting
screws and star-shaped end for the security screw.
Drill Bit and Anchors - Use the drill bit with a power
drill to drill holes for the (optional) anchors if
installing on concrete, stucco, or brick.
Mounting Screws - Use two to mount your Ring
Doorbell. Use the longer screws if you’re installing
with the optional Retrofit Kit.
Security Screws - Use one to secure the faceplate.
Wire Extenders and Wire Nuts - Use to extend
existing doorbell wires (if needed).
Retrofit Kit - Use if upgrading from the original
Ring Video Doorbell, or as additional trim when
upgrading from a conventional doorbell.
3. Install your Ring Video Doorbell Pro

3. Install your Ring Doorbell Pro
Everything needed for the installation is in the box.
Uninstall your
Existing Doorbell
Unscrew your existing
doorbell from the wall
and disconnect its wires.
Don’t have an existing doorbell?
You can also wire Ring Pro directly to a Ring Plug-in
Adapter. Visit ring.com/accessories to learn more.
3. Install your Ring Video Doorbell Pro

Mark the Holes
Using your Ring
Doorbell as a
template, mark the
location of the two
mounting holes on
your wall.
Removing the Faceplate
To access the mounting
holes, first remove the
faceplate, like this:
3. Install your Ring Video Doorbell Pro

Install Anchors
(Optional)
If you’re installing on a
hard surface such as
concrete, stucco, or
brick, use the provided
bit to drill two holes in
your wall, and push the
provided anchors into
these holes.
If you’re installing on
wood or siding, you can
skip this step.
3. Install your Ring Video Doorbell Pro

Connect the Wires
Attach your existing doorbell wires to the
terminals on the rear of your Ring Doorbell,
and tighten the terminal screws with the Ring
screwdriver.
If your doorbell wires are
too short, use the Wire
Extenders and Wire Nuts to
extend them.
3. Install your Ring Video Doorbell Pro

Mount your Ring
Doorbell
Feed the wiring back into
the wall, and mount your
Ring Doorbell with the
included mounting screws.
Restore
Power at the
Breaker
You’re almost there!
After turning power
back on, it’s time
to set up your Ring
Doorbell in the
Ring App.
3. Install your Ring Video Doorbell Pro

Download from
Windows Store
4. Set Up your Ring Doorbell in
the Ring App
The Ring app connects your Ring Doorbell to
your mobile device running iOS or Android,
making sure you’re always home.
Search for “Ring” in one of the app stores above,
or to automatically find the correct app, visit
ring.com/app.
Follow the In-app
Setup Process
Open the Ring app and tap
Set Up Device to begin the
setup process. Select Ring
Video Doorbell Pro from
the list and follow the in-app
instructions.
4. Set Up your Ring Doorbell in the Ring App