ring Doorbell Pro User manual

Video Doorbell Pro

Home Security Begins
at the Front Door
Your new Ring Video Doorbell Pro is the start of
a Ring of Security around your entire property.
Now, you’re always connected, so you can watch
over your home and answer the door from
anywhere, all from your phone, tablet, or PC.
Your Ring Video Doorbell Pro can work as a
team with additional Ring Doorbells and security
devices such as Floodlight Cam and the Ring
Alarm system. The more Ring devices you add,
the more you can see and hear from anywhere.

Contents
1. Install the Ring Doorbell Transformer
2. Bypass your Internal Doorbell
3. Install your Ring Video Doorbell Pro
4. Set Up your Ring Doorbell in the Ring App
5. Set Up your Ring Chime
6. Using your Ring Video Doorbell Pro
7. Troubleshooting
Prefer Video?
Open the Ring app, tap Set Up Device, then select Ring
Video Doorbell Pro and follow the in-app prompts to see
these instructions in video form.

1. Install the Ring Doorbell
Transformer
For your Ring Video Doorbell Pro to get enough
power, you’ll need to replace your existing
doorbell transformer with the provided 24VAC
transformer.
If you need help with this process or live in
an area where it’s illegal to work inside your
fusebox or consumer unit, hire a qualified
electrician.
Since most doorbells aren’t rated for use with a
24VAC transformer, you’ll also need to bypass
your existing doorbell using the provided Pro
Power Kit, pictured below.
1. Install the Ring Doorbell Transformer

Shut o power at the fusebox
Since you’ll be working with high-voltage
electricity, first shut o the main power switch
on your fusebox or consumer unit.
1. Install the Ring Doorbell Transformer

Locate your existing doorbell
transformer
Your transformer is most likely in your fusebox or
consumer unit. If not, look in other places where
electrical components are installed.
It may also be inside your existing doorbell.
You can often get a clue to the location of the
transformer by looking under the cover of your
internal doorbell.
1. Install the Ring Doorbell Transformer
Standard Internal
Doorbell (Transformer
likely to be in fusebox)
Internal Doorbell with
Integrated Transformer
OR

To your Ring Pro (1, 4)
Mains Power In (5, 6)
Replace your transformer
Disconnect the 4 wires from your existing
transformer, and remove it from your fusebox or
other install location.
Connect these 4 wires
to your new transformer,
making sure not to
swap the mains and
secondary wires.
Insert the wire ends
into each clamp-down
terminal, and tighten
each connection with a
small Phillips screwdriver.
Make sure that each wire
is securely clamped for a
solid connection.
1. Install the Ring Doorbell Transformer

2. Bypass your Internal Doorbell
Locate your internal doorbell, and remove the
cover. Study the connections on your doorbell.
The trick here is to identify the wires that are
powering your doorbell.
If your doorbell is dierent than the one pictured
here, consult your doorbell’s instruction manual
for guidance.
2. Bypass your Internal Doorbell

FRONT
TRANSFORMER
Identify your doorbell’s power
source
In this example. the wires on the left (0 and 3)
are the wires that power the doorbell’s physical
mechanism (or in electrical terms, its solenoid or
coil), making it produce sound.
If you look closely, you can see thin wires, running
from terminals 0 and 3 to the hidden solenoid.
By contrast, terminals 1 and 2 are connected
directly to each other via a thin wire (meaning
they aren’t providing power to your doorbell).
2. Bypass your Internal Doorbell

Connect the Pro Power Kit
Remove the wires that run through your
doorbell’s solenoid (again, 0 and 3 in this
example), and straighten the ends.
Then, firmly insert the wires into the Bypass Mode
holes on Pro Power Kit.
It doesn’t matter which wire goes to each hole.
2. Bypass your Internal Doorbell