Rinnai Electric Fire Series Quick start guide

Electric Fire Series
Operation and Installation Guide
Models
ES750 ES1500
ES1000 ES1800
ES1300 ES2200

This appliance shall be installed in accordance with:
- Manufacturer’s installation instructions
Current:
- AS/NZS 3000 Electrical Standards
Appliance must be installed, commissioned, serviced, and
removed by an authorised person.
The ES Series of electric res are suitable for domestic
applications only.
Warning
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, personal injury or
loss of life.
For more information about buying, using, and servicing of
Rinnai appliances call: 0800 RINNAI (0800 746 624).
Rinnai New Zealand Limited
105 Pavilion Drive, Mangere, Auckland
PO Box 53177, Auckland Airport, Auckland 2150
Phone: [phone]
Email: [email protected]
Web: rinnai.co.nz
youtube.com/rinnainz
facebook.com/rinnainz
Important

Warnings and important information.....................4
Operation..............................................................5
Remote control .....................................................6
Cleaning and troubleshooting...............................8
Installation
Before starting ......................................................9
Specication summary .........................................10
Appliance location ................................................12
Cavity....................................................................13
Installation ............................................................14
Installation congurations.....................................15
Installation xing options ......................................16
Finishing ...............................................................17
Limited Warranty ..................................................18
Contents

4 | Electric res operation and installation guide 17904-B
Warnings and important information
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.
- The unit must not be used or operated if any part of the appliance is damaged
- Do not place articles on or against this appliance
- Do not use or store ammable materials near this appliance
- Do not spray aerosols in the vicinity of this appliance while it is in operation
- Do not modify this appliance
- Do not locate the re immediately below a power socket outlet (potential re hazard)
Electrical safety
The ES res come with a 1.6 m power cord and 3-pin plug,
on the right hand side (looking at the unit). The plug must
remain accessible after the appliance is installed. DO NOT
use power boards, double adapters, or extension leads.
The cord and plug must not be modied. If the cord or
plug are damaged, it must be replaced by genuine Rinnai
replacement parts.
The unit MUST NOT be located below an electric socket outlet.
The connection of the appliance to a permanent electrical supply (hard-wiring) and the installation
of any other electrical wiring, power outlets, and switches must be performed by an authorised
person, such as a licensed electrician. The electric isolation switch must be accessible after the
appliance has been installed.
DO NOT connect the appliance to mains power until it has been installed in its nal location and
adjusted to the position it will be used in.
DO NOT handle any parts of the unit, including the plug and exible cord, with wet or damp hands.
General safety
• DO NOT place containers of any liquid on the unit
• DO NOT sit on the unit
• DO NOT place items of clothing, hand towels or similar over the appliance to dry
• DO NOT leave the appliance unattended whilst in operation
• DO NOT use this appliance in areas where the presence of ammable dust particles can
cause an explosion
When operating, the surfaces of this appliance will get VERY HOT.
DO NOT touch any part of the appliance while it is turned on.
DO NOT
Disposal guidelines
This appliance contains potentially hazardous materials. Do not dispose of this product as
household waste.

Electric res operation and installation guide 17904-B | 5
Operation
The electric re range can be operated in three ways:
1. Manual control
2. Remote control
3. Wi-Fi1 (contact Rinnai for more information, this uses a third party app not developed by Rinnai)
Each time a button is pressed on the appliance or on the remote control an audible beep is
emitted. To turn o󰀨 this feature hold the preset button on the appliance for three seconds.
Preset Heat Standby Wi-Fi On/O󰀨 On/O󰀨
Preset
Press repeatedly to cycle through the six preset modes.
Heat
1 press = cool blow
2 presses = low heat setting
3 presses = high heat setting
4 presses = no heat or cool blow
Standby
• Turns on the appliance with the last used settings without any heat.
• Places the appliance into standby mode with all features turned o󰀨.
Wi-Fi1 On/O󰀨
Press to turn the Wi-Fi on or o󰀨. An illuminated LED on the button indicates that Wi-Fi is turned on.
Hold the button for three seconds to enter device paring mode.
On/O󰀨
• Press to turn on power to the appliance.
• Button pushed in indicates power is on, button pushed out indicates power is o󰀨.
1 The electric re app is called the TUYA SMART APP. This is a third party App not developed by Rinnai. For this APP to run, the home’s
internet router must be running on 2.4 GHz.

6 | Electric res operation and installation guide 17904-B
Remote control
Remote control batteries
KEEP BATTERIES OUT OF REACH
OF CHILDREN
DO NOT:
• Mix old and new batteries
• Mix di󰀨erent types of batteries
• Heat or expose to ame
• Take apart
• Attempt to recharge alkaline batteries
• Use damaged batteries
Dispose of used batteries safely.
To avoid damage from leaking batteries,
remove batteries if controller is not going to be
used for a long periods.
Ensure that the two AAA batteries are inserted
into the remote control. The battery power
level is indicated by the column of bars to the
right side of the temperature display when in
standby mode. Five bars indicates the batteries
are full.
Remote control setup
Press and hold the Standby button until you
hear one beep, the remote is now connected
with the appliance.
Preset
Repeatedly press to cycle through the six
preset re modes (plus three user dened
presets, if programmed).
Pr.1 Autumn campre Pr.6 Nebula
Pr.2 Ember glow Pr.7 User dened
Pr.3 Inferno Pr.8 User dened
Pr.4 Noir Pr.9 User dened
Pr.5 Fire and ice
User dened - personalised settings
Choose the ame colour1, the fuel bed colour1,
and the fuel bed downlight colour1. Once you
have selected your desired combination:
• Press and hold the Preset button for three
seconds until the LCD displays FL.7.
• Press - and + buttons to select a user
dened number between 7-9.
• Press and hold the Preset button for three
seconds to conrm the preset.
1= plus brightness level
Preset mode
Standby
Minus button
Plus button
Flame speed Heater mode
Flame colour
Fuel bed colour
Timer mode
Fuel bed downlight
Sound effect
Ambient lighting not available for NZ
Eco mode
WARNING
The remote control must be left in
the same room as the appliance as it
houses the thermostat that regulates
heat output

Electric res operation and installation guide 17904-B | 7
Standby
• Turns on the appliance to the last used
settings without any heat.
• Places the appliance into standby mode
with all features turned o󰀨.
Plus (+) and minus (-) buttons
Use to navigate the di󰀨erent on-screen menus.
Flame speed
Press once to enter the ame speed menu,
SPd will show on the screen. Press the + or -
buttons to adjust the ame speed. The ame
speed is indicated on the screen by bars, one
bar is the slowest setting, ve bars the highest.
Flame colour
Repeatedly press to cycle through the ame
colour menu. While in the ame colour menu,
press the + or - buttons to increase or decrease
the ame brightness, one bar is the lowest
setting, ve bars is the brightest setting.
FL.0 Flame o󰀨 FL.5 Light blue
FL.1 Red FL.6 Dark blue
FL.2 Orange FL.7 Violet
FL.3 Yellow FL.8 White
FL.4 Green FL.9 Multi-colour change
Fuel bed colour
Repeatedly press to cycle through the fuel
bed colour menu. While in the fuel bed colour
menu, press the + or - buttons to increase or
decrease the fuel bed brightness, one bar is the
lowest setting, ve bars is the brightest setting.
Fb.0 Flame o󰀨 Fb.5 Light blue
Fb.1 Red Fb.6 Dark blue
Fb.2 Orange Fb.7 Violet
Fb.3 Yellow Fb.8 White
Fb.4 Green Fb.9 Multi-colour change
Timer mode
Repeatedly press to cycle through timer
options. Select an amount of time for the
appliance to operate, then to automatically turn
o󰀨. Choose between 0.5, 1, 2, 3, 4, 5, 6, 7, 8, 9
hours.
Eco
This mode will reduce the brightness of all
lighting modes and limit the heat output to a low
setting. To exit this mode, press the button a
second time.
Fuel bed downlight
Repeatedly press to cycle through the fuel bed
downlight colour menu. While in the fuel bed
downlight menu, press the + or - buttons to
increase or decrease the fuel bed brightness,
one bar is the lowest setting, ve bars is the
brightest setting.
dL.0 Light o󰀨 dL.5 Light blue
dL.1 Red dL.6 Dark blue
dL.2 Orange dL.7 Violet
dL.3 Yellow dL.8 White
dL.4 Green dL.9 Multi-colour change
Heater
Press to cycle through the heating options:
• 1 press: CO.A = cool blow
• 2 presses: H.Lo = low heat
• 3 presses: H.HI = high heat
• 4 presses: no.H = no heat
While in heater mode, after selecting the low
or high heat setting, press the - and + buttons
to select the temperature you want the room to
reach.
If the room temperature is already higher
than the temperature selected, the unit
will not activate.
To switch between °C or °F, hold the - and +
buttons for three seconds.
Open window detection is an innovative eco
feature that detects a rapid drop in room
temperature caused by an open window. The
warning word ‘OPn’ will be displayed on the
screen and the unit will be turned o󰀨. If the
room temperature rises, or the remote control
is operated manually, the unit will return to its
normal working state.
Sound e󰀨ect
Press the sound e󰀨ect button:
• 1 press: S.on = Sound e󰀨ect on
• 2 press: no.S = Sound e󰀨ect o󰀨
While in the sound e󰀨ect menus, press the -
and + buttons to increase and decrease the
volume, one bar is the quietest setting.
NOTE

8 | Electric res operation and installation guide 17904-B
Cleaning
Always disconnect the appliance from the power supply and allow to cool before cleaning.
IMPORTANT
Your appliance needs very little maintenance, however it should be regularly cleaned using a dry
cloth. Do not use detergents, abrasive cleaners or furniture polish. To clean the glass, use a lightly
damp cloth and ensure any moisture is dried fully using a lint free cloth.
Ensure the unit vent is kept dust free by regularly (monthly or more frequently) vacuuming the vent
area with a brush attachment. This will keep it working e󰀩ciently.
Troubleshooting
Electronic Safety Control
The appliance is tted with an Electronic Safety Control (ESC). This is a safety device which
switches o󰀨 the re if the appliance overheats. If the unit stops operating but the ame e󰀨ect
continues this indicates that the ESC is in operation. The ESC can only be reset after the appliance
has cooled down and has been reset. Resetting the ESC is as follows:
1. Switch o󰀨 the appliance (manual on/o󰀨 switch) and wait for approximately 10-15 minutes.
2. Switch the power o󰀨 at the wall.
3. Remove any obstruction to the fan unit outlet or fan blades etc.
4. Re-connect the power supply, and switch on the appliance, the ESC will be reset.
5. Ensure that the appliance is functioning correctly. If the ESC operates again, the appliance and
wiring should be checked by an authorised electrician.
Use the information below to help determine if a service call is required. If you are unsure about
the way your unit is operating, or if you have any other faults or problems, please refer to your
installer or contact Rinnai (0800 746 624).
Problem Possible cause Suggested action
Appliance won’t turn on Problem with power supply Check that the appliance is plugged into the
power supply and is switched on.
Check that the main switch on the appliance is
turned on.
Possible fuse fault in the plug, contact an
electrician for advice.
Remote control doesn’t
work
Flat batteries Replace batteries
Remote has not synced with the
appliance
Check appliance is turned on. Re-sync the remote
by pressing the - and + buttons at the same time
for three seconds.
No heat Incorrect thermostat setting Increase the desired temperature higher than the
current room temperature.
ESC may have activated Reset ESC, refer procedure above.
Appliance turns o󰀨 before
desired temperature is
reached
Open window detection may have
activated.
Check if any windows in the room are open.
Remote control is in an another room Relocate the remote control to the same room as
the appliance

Electric res operation and installation guide 17904-B | 9
Installation
Installation, servicing, repair, and removal
shall be carried out only by authorised
personnel.
Before starting
Unpack the appliance and components, and remove all transit packaging. Check for damage. DO
NOT install any damaged items. If the mains power supply lead is damaged in any way, it MUST
be replaced by a suitable equivalent approved by the manufacturer. Check all components have
been supplied, refer below.
Read these instructions to get an overview of the steps required before starting the installation.
Failure to follow these instructions could cause a malfunction of the appliance. This could result in
serious injury and/or property damage.
The main box contains the appliance, two suction cups, and one magnet tool. Packaged with the
appliance, behind the glass panel, are additional boxes each with a contents list printed on the
outside of each box.
Item Description Qty. Item Description Qty
1 Side glass trim (top/bottom) 4 12 Shelf support bracket (short) 2
2 Side glass trim 2 13 Orange glass suction cup 2
3 Metal side panel 2 14 Magnet tool 1
4 Side glass panel 2 15 Power cord 1.6 m 1
5 Appliance body 1 - Remote control 1
6 Wall mounting bracket 1 - AAA batteries 2
7 Power cable securing bracket 1 - ST4*8 screw 19
8 Magnetic side decorative panel 2 - Decorative fuel log set 1
9 Small mounting bracket 1 - Bag of glass embers 1
10 Front glass panel 1 - Bag of vermiculite granules 1
11 Shelf support bracket (long) 1

10 | Electric res operation and installation guide 17904-B
Specication summary
Electric ame e󰀨ect res with realistic ame pattern, operated
by remote control. Six models to choose from.
Suitable for indoor domestic applications only.
Features
• Realistic glowing fuel bed with burning embers
• Easy to install
• Three independently controlled lighting e󰀨ects
• Six preset trilight themes
• Open door/window detection
Heat output Nominal - 2.0 kW
Minimum - 1 kW
Heating modes Three heating modes, and a cool blow function
Data plate position Left hand side on the underside of the appliance
Electrical supply 230-240 V AC, 50 Hz
Ensure voltage and frequency of the power supply correspond to
the ratings on the data plate of appliance.
3-pin plug type 10 A, power cord 1.6 m (right-hand side, looking at the unit)
Max. power consumption 2000 W
Power for ame e󰀨ect 750 1000 1300 1500 1800 2200
28 W 40 W 50 W 52 W 62 W 80 W
Weights (kg) 750 1000 1300 1500 1800 2200
47.5 44.5 54.3 59.3 70.8 87.0
Auxiliary electricity consumption
• At nominal heat output - 12.5 W
• At minimum heat output - 12 W
• Standby - 1.1 W

Electric res operation and installation guide 17904-B | 11
Dimensions
ES1000-2200: 548
281
260
110
A
A
B
B
C
C
78
76
78
76
ES750: 848
296
Model Firebox width back - A Firebox total height - B Glass width - C
ES750 780 mm 848 mm 750 mm
ES1000 1030 mm 548 mm 1000 mm
ES1300 1330 mm 548 mm 1300 mm
ES1500 1530 mm 548 mm 1500 mm
ES1800 1830 mm 548 mm 1800 mm
ES2200 2230 mm 548 mm 2200 mm

12 | Electric res operation and installation guide 17904-B
Appliance location
The main considerations when positioning the unit are:
• Ensuring all minimum clearance requirements as shown below are met
• Allowing su󰀩cient access for ease of operation, servicing, and removal of the appliance.
Electrical
Ensure the 3-pin plug is accessible and connected to a dedicated 230 V, 50 Hz, 10 A earthed
power point supplied from mains electricity. The unit must not be located below and electric socket
outlet.
The connection of the appliance to a permanent electricity supply (hard-wiring) and the installation
of any other electrical wiring, power outlets, and switches MUST be performed by a licensed
electrician.
Wall cavity
Any wall cavities above the re need to be blocked o󰀨 to avoid heat loss and poor heating
performance. If installing into an existing replace, chimney, or wall cavity, always block o󰀨 space
above and around the unit to prevent heat loss and drafts. Failure to do this may cause the
appliance to cut out.
Clearances to combustibles
The minimum clearances shown MUST be maintained. This appliance must not be installed where
curtains or other combustible materials could come into contact or in close proximity with it. In
some cases curtains may need restraining.
0 mm 0 mm
200 mm
0 mm
915 mm

Electric res operation and installation guide 17904-B | 13
Cavity
Cavity dimensions (mm)
Model Height
Width
Depth
1-sided 2-sided 3-sided
ES750 858 786 768 750 301
ES1000 558 1036 1018 1000 301
ES1300 558 1336 1318 1300 301
ES1500 558 1536 1518 1500 301
ES1800 558 1836 1818 1800 301
ES2200 558 2236 2218 2200 301
ALWAYS measure the appliance on site before cutting the cavity
?
One-sided
Two-sided Three-sided
W
H
DHH
D
WW
D
A
40mm A40mm
A
40mm
To avoid heat loss and draft, block o󰀨 space above the unit,
ensuring 40 mm vertical clearance (A). Failing to do this may
cause the unit to cut out.

14 | Electric res operation and installation guide 17904-B
Installation
Glass removal - accessing the parts
To gain access to the various components required for installation follow the below steps to remove
the glass panel on the front of the appliance.
Suction Cup x 2
1 2
3 4
Removing the wall mounting bracket
The wall mounting bracket is secured to the rear panel of the appliance. Remove the screws and
the wall mounting bracket and put aside for later use.
Power cord
After inserting the power cord into the socket on the bottom right side of the appliance, secure in
place using the power cord securing bracket and ST4*8 screws (found in box 1). If not secured the
connection can become loose during installation which may present a sparking hazard.
• Ensure the power cord is not squashed, kinked, or in contact with hot or sharp appliances
• Do not route the power lead in front of the appliance
Wall mounting bracket Power cord

Electric res operation and installation guide 17904-B | 15
Installation congurations
The appliance can be installed in three congurations:
• Front facing only - one glass panel
• Corner - two glass panels
• Three-sided - three glass panels
Front facing
The appliance will arrive in a singled-side (front only) aspect with the metal side panels already
tted.
Two-sided (corner)
For a two-sided (corner) aspect, choose which side you want to feature a glass panel and remove
the seven screws that secure the metal side panel to the appliance (refer two-sided a below).
Carefully remove the panel and keep the screws in a safe place. Using the removed screws, take
two top/bottom side glass edge trims and one side of the side glass edge trim and screw them to
the appliance as shown below in two-sided b.
Three-sided
For a three-sided aspect, repeat the corner aspect procedure on the opposite side of the
appliance.
Front facing Two-sided - a
Two-sided - b Three-sided

16 | Electric res operation and installation guide 17904-B
Installation xing options
Rinnai does not accept any liability for any injuries or damages that may occur due
to improper handling or installation. Ensure that the wall where the appliance is to be
installed and any wall xings used are su󰀩ciently strong enough to hold the weight of the
appliance. The appliance weight can be found printed on the packaging.
IMPORTANT
Plasterboard alone is not considered a structural material, do not rely solely on plasterboard ttings
to support the weight of the appliance.
If the appliance or any structure linked to the appliance is to be tted to a wall with a timber frame
construction, adequate wooden supporting members must be tted using appropriate xings. If this
is not possible then steps must be taken to strengthen the wall before installation.
Wall mounted
The appliance is supplied with a wall bracket
which is secured to the rear of the appliance.
Remove the bracket from the rear of the
appliance, place the bracket in the desired
position ensuring it is level, mark the xing
points and use appropriate xings to secure to
the wall.
Attach the bottom mounting brackets to
the appliance using four ST4 screws. The
appliance can then be lifted on to the wall
bracket to enable the bottom bracket xing
points to be marked on the wall. Use suitable
xings to secure the bottom mounting brackets
to the wall.
Shelf Mounted
The appliance can be tted using the shelf
support brackets. The brackets can
be adjusted up or down to suit a range of shelf
material thickness from 15-24mm. Once the
correct thickness has been set, carefully place
the unit onto the shelf.
Feature Wall
Ensure that the stud wall has a supporting
header, the weight of the nished wall should
not rest on the top of the appliance. The base
of the stud work must be able to take the full
weight of the appliance.
The four small mounting brackets can be tted
to the appliance as shown.
Wall mounted
Shelf mounted
Feature wall

Electric res operation and installation guide 17904-B | 17
Finishing
Magnetic side decorative panels
The appliance is supplied with two magnetic panels that can be tted when installing in a two-
sided, three-sided, or corner conguration. These panels are positioned against the side of the
appliance, behind the side glass edge trim.
Log and ember arrangement
The logs can be arranged freely on the re. For the best results it is recommended to position the
logs across the fuel bed rst; experiment with di󰀨erent angles and overlapping the logs so that
some rest on each other.
When you are satised with the layout, carefully scatter the glass embers around all the logs.
Ensure that all visible areas of the fuel bed, including underneath and behind the logs are covered.
Lastly, in a similar manner, carefully scatter the vermiculite granules over the glass embers
ensuring good coverage. Vermiculite will add to the realistic appearance of the ame, it is designed
to resemble glowing embers found in traditional wood burning replaces.
Log positioning
Glass ember positioning
Vermiculite positioning

18 | Electric res operation and installation guide 17904-B
Limited Warranty
Rinnai brings you peace of mind with a:
5-year rebox warranty
Rinnai Electric Fires warranty summary
FIREBOX1ALL OTHER PARTS
Parts Labour Parts Labour
5 years 2 years 2 years 2 years
All terms of the warranty, subject to the conditions below, are e󰀨ective from the date of rst purchase
from an authorised Rinnai dealer. Proof of purchase will be required at the time of any warranty
claim. This warranty is only valid within the country of purchase. Any warranty claim must be made
within a reasonable time of discovery of the potential fault or defect.
1 The rebox is the metal outer casing that surrounds the re. All other parts of the re will be covered by a two year limited
warranty.
General warranty terms
All Rinnai appliances meet or exceed the safety standards required by New Zealand gas and
electrical regulations. The company is constantly improving its products and as such, specications
are subject to change or variation without notice.
For the purposes of the Consumer Guarantees Act 1993, Rinnai only guarantees the availability of
repair facilities and spare parts for the express warranty period recorded in the table above.
This warranty does not limit any consumer rights or guarantees that may apply under the
Consumer Guarantees Act 1993. If the product is acquired for the purposes of a business, the
provisions of the Consumer Guarantees Act 1993 do not apply and no other warranties (either
express or implied by law) apart from those stated in the warranty will apply.
Warranty terms and conditions
1. All Rinnai appliances must be installed, commissioned, serviced, repaired and removed in
accordance with the manufacturer’s installation instructions, local regulations, and building
codes by persons authorised to do so.
2. All appliances must be operated and maintained in accordance with the manufacturer’s
operating instructions.
3. Servicing of the product is to be carried out by a Rinnai authorised service centre.
4. The warranty applies only to the components supplied by Rinnai. It does not apply to
components supplied by others, such as electrical switches, electrical cables, fuses, but is not
limited to these.
5. Where a failed component is replaced under warranty, the balance of the original warranty will
remain e󰀨ective.
6. Rinnai reserves the right to transfer functional components from defective appliances if they
are suitable.

Electric res operation and installation guide 17904-B | 19
7. Rinnai reserves the right to have installed product returned to the factory for inspection.
8. Where the re is installed outside the metropolitan area or further than 40 km from a Rinnai
authorised service centre, travel costs shall be the owner’s responsibility.
Warranty exclusions
The following exclusions may cause the warranty to become void and will result in a service charge
and cost of parts (if required).
1. Accidental damage, defects or failure caused by acts of nature (re, wind, lightning, ood,
storm, hail storm fallout), vandalism, earthquake, war, civil unrest, pests, animals, insects, or
entry of foreign objects or matter into the product such as dirt, debris or moisture.
2. Failure due to abuse or misuse, improper maintenance or improper storage.
3. Failure due to incorrect or unauthorised installations including but not limited to the use of
products that are not specied by Rinnai, and damage caused by installation of indoor res
outdoors.
4. Failure or damage caused by alterations, service or repair work carried out by persons other
than Rinnai service persons or service centres.
5. Where it is found that there is no fault with the appliance and the issue is related to the
installation or is due to the failure of electricity supplies.
6. Noise caused by minor contraction, movement or expansion of certain parts.
7. Cost of building work to access parts that need repair or replacement, or the costs of building
repairs afterwards.
8. Subjective issues such as noise or smell that Rinnai have investigated (or a Rinnai service
centre has investigated) and are established to be within normal operating parameters.
9. Variances in replace appearance, including ame picture, from Rinnai promotional images that
are due to printing connes, and on-screen display variances.

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Rinnai Electric Fires operation & installation guide 17904-B
Rinnai.co.nz