
15. Troubleshooting
In the unlikely event of product failure, please check the following:
Problem: The table does not light up using the remote control
• Press the OFF/ON button on the panel on the underside of the table:
-If the power supply is charging the table (if it is displaying the LED charging light), the
problem is likely to lie with the remote control, rather than the power supply.
-If the table lights up, keep pressing this OFF/ON button to click through the colours.
Press and hold to switch off. If the table lights up using this manual button, check the
battery in the remote control. If the remote control still does not work, even when a
new battery is used, please contact us regarding a replacement remote control.
-If the table does not light up when the OFF/ON button is pressed, please check that
you are using the correct power supply (as shown in these instructions). Using a
different power supply of a different/higher voltage is likely to cause a technical
fault which will invalidate any possibility of repair/replacement. If the power supply
is the same as that shown above, the table itself could be problematic and is likely to
need returning to us for inspection.
Problem: The table will not charge up
Ensure that the unit is switched OFF while charging. If the unit is switched ON, the
power supply will act as a power source only and will not charge the unit. The unit
needs to be switched off in order to hold charge.
Check that the correct power supply unit is being used with the table. Only use the
TickiT 5 volt PSU supplied with the unit.
Further copies of these instructions can be downloaded at www.rompa.com
We hope you find our instructions invaluable. If you have any suggestions for improving
them further your comments will be greatly received –please contact us at
COLOUR CHANGING TABLE 22259, January 2020,
Copyright ROMPA® Ltd